flat tire FORD C MAX ENERGI 2017 Owners Manual

The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................206
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................207
Getting Assistance Outside the U.S. andCanada........................................................207
Ordering Additional Owner'sLiterature....................................................208
Reporting Safety Defects (U.S.Only)............................................................209
Reporting Safety Defects (CanadaOnly)............................................................209
Fuses
Fuse Specification Chart.............................211
Changing a Fuse..........................................220
Maintenance
General Information....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................223
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV).........................225
Engine Oil Dipstick......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission FluidCheck............................................................232
Brake Fluid Check........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter........................................................233
Changing the 12V Battery.........................233
Checking the Wiper Blades......................234
Changing the Wiper Blades.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb...........................................238
Bulb Specification Chart...........................242
Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine...................................249
Cleaning the Windows and WiperBlades..........................................................249
Cleaning the Interior...................................250
Cleaning the Instrument Panel andInstrument Cluster Lens.........................251
Cleaning Leather Seats.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels..................................252
Vehicle Storage.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care...........................................................261
Using Summer Tires....................................275
Using Snow Chains.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific-ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label.......................285
Transmission Code Designation............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/CD.................................................................290
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Table of Contents

•Keep the tires properly inflated andonly use the recommended size.
•Aggressive driving increases theamount of energy required to moveyour vehicle. In general, you canachieve better fuel economy with mildto moderate acceleration anddeceleration. Moderate braking isparticularly important since it allowsyou to maximize the energy capturedby the regenerative braking system.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
•Perform all scheduled maintenance.
•There is no need to wait for your engineto warm up. The vehicle is ready todrive immediately after starting.
PLUG-IN HYBRID VEHICLE
OPERATION
Plug-in Power Mode and HybridMode
You must plug in your Energi vehicleregularly for optimal use of the highvoltage battery's extended rangecapability. Charging your vehicle addselectrical energy. This energy is used topropel the vehicle in plug-in power mode.
Estimated electric range is shown in bluenext to gasoline range at the bottom of theright information display. You can alsoconfigure MyView to include detailedvehicle range information. See Gauges(page 84).
The system maximizes the use ofelectric-only operation in plug-in powermode. System conditions may requireengine operation; however, the systemuses plug-in power whenever possible.
When your plug-in power is depleted, thepowertrain system will automaticallyswitch to hybrid mode. Hybrid mode usesboth the gasoline engine and electricmotor to power your vehicle and maximizefuel economy.
EV Modes
Your vehicle contains selectableEV modes through the EV buttonlocated on the center of theinstrument panel, below the climatecontrols.
These modes are available when yourvehicle can run under high voltage batterypower. With your vehicle in driving mode,you can change EV modes with each pressof the EV button. The current mode will bedisplayed in the left-hand instrumentcluster screen.
Auto EV
This mode provides anautomatic use of high voltagebattery power during the drive,staying in electric mode when possible andrunning the engine when needed. Thismode will be the only one available if theplug-in power has been depleted.
EV Now
This mode provides an electriconly driving experience. Theleft-hand information displaychanges to a screen displaying youraverage miles or kilometers per chargealong with EV specific tools and functions.
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Unique Driving CharacteristicsE144814 E155152 E144814

ACTIVE PARK ASSIST (If Equipped)
WARNINGS
You must remain in your vehiclewhen the system turns on. At alltimes, you are responsible forcontrolling your vehicle, supervising thesystem and intervening, if required. Failureto take care may result in the loss ofcontrol of your vehicle, serious personalinjury or death.
The sensors may not detect objectsin heavy rain or other conditions thatcause interference.
Active park assist does not apply thebrakes under any circumstances.
Note:The driver is always responsible forcontrolling the vehicle, supervising thesystem and intervening if required.
Note:The Blind Spot Information Systemdoes not detect traffic alongside or behindyour vehicle during an active park assistmaneuver.
The system detects an available parallelparking space and automatically steersthe vehicle into the space (hands-free)while you control the accelerator, gearshiftand brakes. The system visually andaudibly instructs you to park the vehicle.
The system may not correctly operate inany of the following conditions:
•You use a spare tire or a tiresignificantly worn more than the othertires.
•One or more tires are improperlyinflated.
•You try to park on a tight curve.
•Something passes between the frontbumper and the parking space (forexample, a pedestrian or cyclist).
•The edge of the neighboring parkingvehicle is high off the ground (forexample, a bus, tow truck or flatbedtruck).
•The weather conditions are poor (forexample, heavy rain, snow, fog and soforth).
Note:Keep the sensors, located on thebumper or fascia, free from snow, ice andlarge accumulations of dirt. Covered sensorscan affect the system's accuracy. Do notclean the sensors with sharp objects.
Note:The sensors may not detect objectswith surfaces that absorb ultrasonic wavesor cause ultrasonic interference (forexample, motorcycle exhaust, truck airbrakes or horns).
Using Active Park Assist
Press the button located on the centerconsole near the transmission selector orto the right of the center stack. The touchscreen displays a message and acorresponding graphic to indicate it'ssearching for a parking space. Use the turnsignal to indicate which side of the vehicleyou want the system to search on.
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Parking AidsE142733

Troubleshooting the System
The system does not look for a space
The traction control system may be off.
The transmission is in reverse (R). Your vehicle must be moving forward to be able todetect a parking space.
The system does not offer a particular space
The sensors may be covered (for example snow, ice or dirt buildup). Covered sensorscan affect the system's functionality.
There is not enough space for the parking maneuver on the opposite side of the parkingspace.
The parking space is farther than 5 ft (1.5 m) away or closer than 16 in (40 cm).
Your vehicle is going faster than 22 mph (35 km/h).
You may have recently disconnected or replaced the battery. After a battery disconnect,your vehicle must be driven on a straight road at a speed greater than 12 mph (20 km/h)for up to 30 seconds.
The system does not position the vehicle where I want in the space
The vehicle is rolling in the opposite direction of the transmission (for example, rollingforward when reverse [R] is selected).
An irregular curb along the parking space prevents the system from aligning the vehicleproperly.
Vehicles or objects bordering the space may not be positioned correctly.
The vehicle was pulled too far past the parking space. The system performs best whenyou drive the same distance past the parking space.
The tires may not be installed or maintained correctly (for example, tires not inflatedcorrectly, improper tire size, or tires of different sizes).
A repair or alteration has changed detection capabilities.
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Parking Aids

BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). Duringthis time, your vehicle may exhibit someunusual driving characteristics. The enginealso needs to break in. Avoid hardaccelerations and driving too fast for thefirst 1,000 mi (1,600 km). If possible, avoidcarrying heavy loads up steep gradesduring the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
•How you drive your vehicle.
•How you maintain your vehicle.
•The conditions you drive your vehiclein.
You may improve your fuel economy bykeeping these in mind:
•Drive your vehicle at reasonablespeeds. Traveling at 65 mph(105 km/h) uses about 15% less fuelthan traveling at 75 mph (121 km/h).
•Drive at steady speeds withoutstopping.
•Anticipate stops. Slowing down yourvehicle may eliminate the need to stop.
•Keep the tires properly inflated and useonly the recommended size.
•Switch off the heater if you do not needit. When you have the heater on, keepit at the lowest blower andtemperature setting necessary to becomfortable.
•When it is cold outside, park in a sunnylocation or a climate-controlledenvironment. This may save fuel byreducing the energy needed to heat thecabin.
•Switch off the air conditioning if you donot need it. When you have the airconditioning on, keep it at the lowestblower and highest temperaturesetting necessary to be comfortable.
•When it is hot or sunny outside, parkingin a shaded or climate-controlledenvironment will save fuel by reducingthe energy needed to cool the cabin.
•For Plug-In Hybrid vehicles, usepreconditioning to improve your fueleconomy. See High Voltage Battery(page 151).
•Switch off the heated seats if you arenot using them.
•Switch off the defroster when you nolonger need it for visibility.
•For Plug-In Hybrid vehicles, plug in andrecharge the high voltage batterywhenever possible.
•Use ECO Cruise Control, especially inhilly terrain. See Cruise Control (page177).
•Shift into low gear (L) when enhancedengine braking is needed. Otherwise,use drive gear (D) shift position.
•Combine errands and minimizestop-and-go driving. A warmed upengine works more efficiently. Whenrunning errands, go to the farthestdestination first and then work yourway back home.
•Close the windows for high-speeddriving.
•Use the recommended engine oil. SeeCapacities and Specifications (page282).
•Perform all regularly scheduledmaintenance. See ScheduledMaintenance (page 441).
•Use the coach and brake coach displayto get feedback on your economicaldrive style. See Information Displays(page 92).
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Driving Hints

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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Roadside Emergencies

Cooling System
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no coolingsystem leaks and that fluid is at therecommended level.
12V Battery
•Check and recharge as necessary. Keepconnections clean.
•If storing your vehicle for more than 30days without recharging the battery,we recommend that you disconnectthe battery cables to maintain batterycharge for quick starting.
Note:It is necessary to reset memoryfeatures if you disconnect the batterycables.
We recommend the following options foryour plug-in vehicle:
•Leave your vehicle plugged in. The 12Vbattery maintains power if left pluggedin. However, this periodically useselectricity from the household outlet.
•Connect a battery charger to your 12Vbattery and leave it on a continuous,slow charge.
•Disconnect the 12V battery. If your 12Vbattery is located in the luggagecompartment, do not fully shut theluggage compartment afterdisconnecting the 12V battery. Onlyleave the luggage compartment openif your vehicle is stored in a lockedlocation.
Brakes
•Make sure the brakes and parking brakerelease fully.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure you cover all linkages,cables, levers and pins under yourvehicle with grease to prevent rust.
•Move vehicles at least 25 ft (7.5 m)every 15 days to lubricate working partsand prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out ofstorage, do the following:
•Wash your vehicle to remove any dirtor grease film build-up on windowsurfaces.
•Check windshield wipers for anydeterioration.
•Check under the hood for any foreignmaterial that may have collectedduring storage such as mice or squirrelnests.
•Check the exhaust for any foreignmaterial that may have collectedduring storage.
•Check tire pressures and set tireinflation per the Tire Label.
•Check brake pedal operation. Driveyour vehicle 15 ft (4.5 m) back andforth to remove rust build-up.
•Check fluid levels (including coolantand gas) to make sure there are noleaks, and fluids are at recommendedlevels.
•If you remove the 12-volt battery, cleanthe cable ends and inspect.
Contact an authorized dealer if you haveany concerns or issues.
BODY STYLING KITS
The distance between the underside ofyour vehicle and the ground is less thanthat of other models. Drive with extremecare to avoid damage to your vehicle.
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Vehicle Care

TIRE SEALANT AND INFLATOR
KIT
Note:The temporary mobility kit containsenough sealant compound in the canisterfor one tire repair only. See an authorizedFord dealer for replacement sealantcanisters.
The kit is located under the front-rowpassenger seat. Loosen the Velcro strapto access the kit.
The kit consists of an air compressor toreinflate the tire and a canister of sealingcompound that will effectively seal mostpunctures caused by nails or similarobjects. This kit provides a temporary tirerepair, allowing you to drive your vehicleup to 120 mi (200 km) at a maximumspeed of 50 mph (80 km/h) to reach a tireservice location.
Air compressor (inside).A
Selector switch.B
On and off button.C
Air pressure gauge.D
Sealant bottle and canister.E
Dual purpose hose: air andrepair.F
Tire valve connector.G
Accessory power plug.H
Casing and housing.I
Bike/raft/sports ball adapters.J
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Wheels and TiresE175977

General Information
WARNING
Failure to follow these guidelinescould result in an increased risk ofloss of vehicle control, injury or death.
Note:Do not use the kit if you have severelydamaged a tire. Only seal punctures locatedwithin the tire tread with the kit.
Do not attempt to repair punctures largerthan ¼ inch (6 millimeters) or damage tothe tire's sidewall. The tire may notcompletely seal.
Loss of air pressure may adversely affecttire performance. For this reason:
Note:Do not drive the vehicle above50 mph (80 km/h).
Note:Do not drive further than 120 mi(200 km). Drive only to the closestauthorized Ford dealer or tire repair shop tohave your tire inspected.
•Drive carefully and avoid abruptsteering maneuvers.
•Periodically monitor tire inflationpressure in the affected tire; if the tireis losing pressure, have the vehicletowed.
•Read the information in the Tips forUse of the Kit section to make sure safeoperation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
•Read all instructions and cautions fully.
•Before operating the kit, make sureyour vehicle is safely off the road andaway from moving traffic. Switch onthe hazard lights.
•Always set the parking brake to makesure the vehicle does not moveunexpectedly.
•Do not remove any foreign objects,such as nails or screws, from the tire.
•When using the kit, leave the enginerunning (only if the vehicle is outdoorsor in a well-ventilated area) so thecompressor does not drain thevehicle's battery.
•Do not allow the compressor tooperate continuously for more than 15minutes. This will help prevent thecompressor from overheating.
•Never leave the kit unattended duringoperation.
•Sealant compound contains latex.Those with latex sensitivities shoulduse appropriate precautions to avoidan allergic reaction.
•Keep the kit away from children.
•Only use the kit when the ambienttemperature is between -22°F (-30°C)and 158°F (70°C).
•Only use the sealing compound beforethe use-by date. The use-by date is ona label on the sealant canister, whichyou can see through the rectangularviewing window on the bottom of thecompressor. Check the use-by dateregularly and replace the canister afterfour years of non-use.
•Do not store the kit unsecured insidethe passenger compartment of thevehicle as it may cause injury during asudden stop or crash. Always store thekit in its original location.
•After sealant use, an authorized Forddealer must replace the tire pressuremonitoring system sensor and valvestem on the wheel.
•Operating the kit could cause anelectrical disturbance in radio, CD andDVD player operation.
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Wheels and Tires

* When inflation only is requiredfor a tire or other objects, theselector must be in the Airposition.
What to Do When a Tire IsPunctured
Repair a tire puncture within the tire's treadarea in two stages with the kit.
•In the first stage, inflate the tire with asealing compound and air. After youinflate the tire, you will need to drivethe vehicle a short distance (about 4miles [6 kilometers]) to distribute thesealant in the tire.
•In the second stage, check the tirepressure and adjust, if necessary, to thevehicle's specified tire inflationpressure.
First Stage: Inflating the Tire withSealing Compound and Air
WARNINGS
Do not stand directly over the kitwhile inflating the tire. If you noticeany unusual bulges or deformationsin the tire's sidewall during inflation, stopand call roadside assistance.
If the tire does not inflate to therecommended tire pressure within15 minutes, stop and call roadsideassistance.
Do not run the engine during kitoperation unless the vehicle isoutdoors or in a well-ventilated area.
Preparation: Park the vehicle in a safe, leveland secure area, away from moving traffic.
Switch the hazard lights on. Apply theparking brake and switch the engine off.Inspect the flat tire for visible damage.
Sealant compound contains latex. Useappropriate precautions to avoid anyallergic reactions.
Do not remove any foreign object that haspierced the tire. If a puncture is located inthe tire sidewall, stop and call roadsideassistance.
1. Remove the valve cap from the tirevalve.
2. Unwrap the dual purpose hose (blacktube) from the back of the compressorhousing.
3. Fasten the hose to the tire valve byturning the connector clockwise.Tighten the connection securely.
4. Plug the power cable into the 12-voltpower point in the vehicle.
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Wheels and TiresE175978 E175979