instrument panel FORD C MAX ENERGI 2017 Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit..........................................................11
Replacement PartsRecommendation.......................................12
Special Notices................................................12
Mobile CommunicationsEquipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................15
At a Glance
Instrument Panel Overview........................16
Child Safety
General Information.......................................18
Installing Child Restraints............................19
Booster Seats..................................................25
Child Restraint Positioning..........................27
Child Safety Locks.........................................28
Seatbelts
Principle of Operation..................................30
Fastening the Seatbelts................................31
Seatbelt Height Adjustment......................33
Seatbelt Warning Lamp and IndicatorChime.............................................................33
Seatbelt Reminder........................................34
Child Restraint and SeatbeltMaintenance................................................36
Seatbelt Extension........................................36
Personal Safety System™
Personal Safety System™..........................37
Supplementary RestraintsSystem
Principle of Operation..................................38
Driver and Passenger Airbags...................39
Front Passenger Sensing System............40
Side Airbags.....................................................42
Driver Knee Airbag.........................................43
Safety Canopy™............................................43
Crash Sensors and Airbag Indicator.......45
Airbag Disposal..............................................46
Keys and Remote Controls
General Information on RadioFrequencies..................................................47
Remote Control...............................................47
Replacing a Lost Key or RemoteControl............................................................51
MyKey™
Principle of Operation...................................52
Creating a MyKey............................................53
Clearing All MyKeys.......................................53
Checking MyKey System Status...............55
Using MyKey With Remote StartSystems.........................................................55
MyKey Troubleshooting...............................55
Doors and Locks
Locking and Unlocking.................................57
Manual Liftgate................................................61
Power Liftgate.................................................62
Security
Passive Anti-Theft System........................66
Anti-Theft Alarm............................................67
Steering Wheel
Adjusting the Steering Wheel...................68
Audio Control..................................................68
Voice Control...................................................69
1
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents

The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................206
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................207
Getting Assistance Outside the U.S. andCanada........................................................207
Ordering Additional Owner'sLiterature....................................................208
Reporting Safety Defects (U.S.Only)............................................................209
Reporting Safety Defects (CanadaOnly)............................................................209
Fuses
Fuse Specification Chart.............................211
Changing a Fuse..........................................220
Maintenance
General Information....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................223
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV).........................225
Engine Oil Dipstick......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission FluidCheck............................................................232
Brake Fluid Check........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter........................................................233
Changing the 12V Battery.........................233
Checking the Wiper Blades......................234
Changing the Wiper Blades.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb...........................................238
Bulb Specification Chart...........................242
Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine...................................249
Cleaning the Windows and WiperBlades..........................................................249
Cleaning the Interior...................................250
Cleaning the Instrument Panel andInstrument Cluster Lens.........................251
Cleaning Leather Seats.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels..................................252
Vehicle Storage.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care...........................................................261
Using Summer Tires....................................275
Using Snow Chains.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific-ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label.......................285
Transmission Code Designation............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/CD.................................................................290
4
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Table of Contents

INSTRUMENT PANEL OVERVIEW
Air vents.A
Direction indicators. See Direction Indicators (page 76). High beam. SeeLighting Control (page 74).B
Steering wheel control. See Information Display Control (page 70).C
See Instrument Cluster (page 84). See Information Displays (page 92).D
Steering wheel control. See Information Display Control (page 70).E
Wiper lever. See Wipers and Washers (page 71).F
Hazard flasher switch. See Hazard Warning Flashers (page 198).G
Information and entertainment display.H
Audio unit. See General Information (page 289).I
Climate controls. See Climate Control (page 109).J
Keyless start button. See Keyless Starting (page 129).K
Steering wheel adjustment. See Adjusting the Steering Wheel (page 68).L
16
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
At a GlanceE191856

Children must always be properlyrestrained. Accident statistics suggest thatchildren are safer when properly restrainedin the rear seating positions than in thefront seating position. Failure to followthese instructions may increase the risk ofinjury in a crash.
FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with Advanced RestraintsSystems, children 12 and undershould be properly restrained in arear seating position. Failure to follow thiscould seriously increase the risk of injury ordeath.
Sitting improperly out of position orwith the seatback reclined too farcan take off weight from the seatcushion and affect the decision of the frontpassenger sensing system, resulting inserious injury or death in a crash.
Always sit upright against yourseatback, with your feet on the floor.
Any alteration or modification to thefront passenger seat may affect theperformance of the front passengersensing system which could seriouslyincrease the risk of injury or death.
This system works with sensors that arepart of the front passenger seat and safetybelt to detect the presence of aproperly–seated occupant and determineif the front passenger frontal airbag shouldbe enabled (may inflate) or not.
The front passenger sensing system usesa passenger airbag off indicator which willilluminate and stay lit to remind you thatthe front passenger frontal airbag isdisabled. The indicator lamp is located inthe center stack of the instrument panel.
Note:When the ignition is first turned on,the passenger airbag off light will illuminatefor a short period of time to confirm it isfunctional.
The front passenger sensing system isdesigned to disable (will not inflate) thefront passenger frontal airbag when thefront passenger seat is unoccupied, or arear facing infant seat, a forward-facingchild restraint, or a booster seat isdetected. Even with this technology,parents are strongly encouraged toalways properly restrain children in the rearseat. The sensor also turns off thepassenger front airbag and seat-mountedside airbag when the passenger seat isempty.
40
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Supplementary Restraints SystemE142846 E183107

WARNINGS
If the side airbag has deployed, theairbag will not function again. Theside airbag system (including theseat) must be inspected and serviced byan authorized dealer. If the airbag is notreplaced, the unrepaired area will increasethe risk of injury in a crash.
The side airbags are located on theoutboard side of the seatbacks of the frontseats. In certain sideways crashes, theairbag on the side affected by the crashwill be inflated. The airbag was designedto inflate between the door panel andoccupant to further enhance the protectionprovided occupants in side impact crashes.
The system consists of the following:
•A label or embossed side panelindicating that side airbags are fittedto your vehicle.
•Side airbags located inside the driverand front passenger seatbacks.
•Front passenger sensing system.
•Crash sensors and monitoring systemwith readiness indicator. See CrashSensors and Airbag Indicator (page45).
Note:The passenger sensing system willdeactivate the passenger seat-mountedside airbag if it detects an empty passengerseat.
The design and development of the sideairbag system included recommendedtesting procedures that were developedby a group of automotive safety expertsknown as the Side Airbag TechnicalWorking Group. These recommendedtesting procedures help reduce the risk ofinjuries related to the deployment of sideairbags.
DRIVER KNEE AIRBAG
A driver's knee airbag is located under theinstrument panel. During a crash, therestraints control module may activate thedriver's knee airbag based on crash severityand occupant conditions. Under certaincrash and occupant conditions, the driver’sknee airbag may deploy but the driver’sfront airbag may not activate. As with frontand side airbags, it is important to beproperly seated and restrained to reducethe risk of death or serious injury.
Make sure the knee airbag isoperating properly. See CrashSensors and Airbag Indicator(page 45).
SAFETY CANOPY™
WARNINGS
Do not place objects or mountequipment on or near the headlinerat the siderail that may come intocontact with a deploying curtain airbag.Failure to follow these instructions mayincrease the risk of personal injury in theevent of a crash.
43
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Supplementary Restraints SystemE152533 E67017 E67017

Note:If you remote start your vehicle withan intelligent access transmitter, you mustpress the START/STOP button on theinstrument panel once while applying thebrake pedal before driving your vehicle.
The power windows do not work duringremote start and the radio does not turnon automatically.
The parking lamps remain on and thevehicle runs for 5, 10, or 15 minutes,depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle stillrunning to extend the run time for anotherremote start duration. If the duration is setto last 10 minutes, the duration extends byanother 10 minutes. For example, if thevehicle had been running from the firstremote start for five minutes, the vehiclecontinues to run now for a total of 20minutes. You can extend the remote startup to a maximum of 30 minutes.
Wait at least five seconds before remotestarting after a vehicle shutdown.
Turning the Vehicle Off After RemoteStarting
Press the button once. Theparking lamps turns off.
You may have to be closer to thevehicle than when starting due to groundreflection and the added noise of therunning vehicle.
You can disable or enable the remote startsystem through the information display.See General Information (page 92).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls canbe purchased from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle. See PassiveAnti-Theft System (page 66).
51
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE138625

POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in acargo area, inside or outside of avehicle. In a crash, people riding inthese areas are more likely to be seriouslyinjured or killed. Do not allow people to ridein any area of your vehicle that is notequipped with seats and seatbelts. Makesure everyone in your vehicle is in a seatand properly using a seatbelt. Failure tofollow this warning could result in seriouspersonal injury or death.
Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warning could result in seriouspersonal injury.
Keep keys out of reach of children.Do not allow children to operate orplay near an open or moving powerliftgate. You should supervise theoperation of the power liftgate at all times.
Note:Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
Note: Do not hang anything, for examplea bike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
The liftgate only operates with thetransmission in park (P).
If there is a problem with the open or closerequest, a tone will sound for one of thefollowing reasons:
•The ignition is on and the transmissionis not in park (P).
•The battery voltage is below theminimum operating voltage.
•The liftgate is not fully closed and yourvehicle speed is at or above 3 mph(5 km/h).
If the liftgate starts to close after it hasfully opened, this indicates there may beexcessive weight on the liftgate or apossible strut failure. A repetitive tonesounds and the liftgate closes undercontrol. Remove any excessive weight fromthe liftgate. If the liftgate continues toclose after opening, have the systemchecked by an authorized dealer.
Opening and Closing the Liftgate
WARNING
Make sure all persons are clear of thepower liftgate area before using thepower liftgate control.
Note:Make sure the area behind yourvehicle is free from obstruction and thatthere is enough room for you to operate theliftgate. Objects too close to your vehicle,for example a wall, garage door or anothervehicle may come into contact with themoving liftgate. This could damage theliftgate and its components.
Note: Be careful when opening or closingthe liftgate in a garage or other enclosedarea to avoid damaging the liftgate.
Note: Do not leave the liftgate open whiledriving. This could damage the liftgate andits components.
From the Instrument Panel
Press the button on theinstrument panel.
62
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Doors and LocksE159323

With the Remote Control
Press the button twice withinthree seconds.
With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remotecontrol or power door unlock control.If an intelligent access key is within 3 ft(1 m) of the liftgate, the liftgate unlockswhen you press the liftgate releasebutton.
2.Press the control button located in thetop of the liftgate pull-cup handle.
Note:Allow the power system to open theliftgate. Manually pushing or pulling theliftgate may activate the system’s obstacledetection feature and stop the poweroperation or reverse its direction. Manuallyinterfering with the liftgate motion may alsoreplicate a strut failure.
Closing the Liftgate
WARNING
Keep clear of the liftgate whenactivating the rear switch.
Press and release the liftgate controlbutton.
Stopping the Liftgate Movement
Note:Do not apply sudden excessive forceto the liftgate while it is in motion. Thiscould damage the power liftgate and itscomponents.
You can stop the liftgate movement bydoing any of the following:
•Pressing the liftgate control button.
•Pressing the liftgate button on theremote control twice.
•Pressing the liftgate button on theinstrument panel.
•Moving your foot under and away fromthe center rear bumper in a single-kickmotion.*
*This method only works for vehicles withthe hands-free liftgate feature.
Setting the Liftgate Open Height
1. Open the liftgate.
2.Stop the liftgate movement by pressingthe control button on the liftgate whenit reaches the desired height.
Note:Once the liftgate has stoppedmoving, you can also manually move it tothe desired height.
63
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Doors and LocksE138630 E138632 E138636

LIGHTING CONTROL
Off.A
Parking lamps, instrument panellamps, license plate lamps andtail lamps.
B
Headlamps.C
High Beams
Push the lever away from you to switchthe high beam on.
Push the lever forward again or pull thelever toward you to switch the high beamsoff.
Headlamp Flasher
Slightly pull the lever toward you andrelease it to flash the headlamps.
AUTOLAMPS (If Equipped)
WARNING
The autolamps switch position maynot activate the headlamps in all lowvisibility conditions, such as daytimefog. Always ensure that your headlampsare switched to auto or on, as appropriate,during all low visibility conditions. Failureto do so may result in a collision.
When the lighting control is in theautolamps position, the headlampsautomatically turn on in low light situationsor when the wipers activate.
74
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
LightingE142449 E162679 E162680 E142451

AUTOMATIC CLIMATE CONTROL
AUTO: Press to switch on automatic operation. Adjust to select the desiredtemperature. Fan speed, air distribution, air conditioning operation, and outsideor recirculated air are automatically adjusted to heat or cool the vehicle tomaintain the desired temperature. You can also switch off dual zone mode bypressing and holding for more than two seconds.
A
Fan speed control: Adjusts the volume of air circulated in the vehicle.B
Climate control display: Shows the temperature settings and fan speed.C
Air distribution control: Press to switch airflow from the windshield,instrument panel, or footwell vents on or off. You can distribute air through anycombination of these vents.
D
Heated rear window: Press to switch the heated rear window on and off. SeeHeated Windows and Mirrors (page 112).E
A/C: Press to switch the air conditioning on or off. Air conditioning cools yourvehicle using outside air. Use A/C with recirculated air to improve performanceand efficiency.
F
Note: In certain conditions (for example, maximum defrost), the air conditioningcompressor may continue to operate even though the air conditioning isswitched off.
Passenger temperature control: Adjust the temperature setting on thepassenger side.G
Recirculated air: Press to switch between outside air and recirculated air. Theair currently in the passenger compartment recirculates. This may reduce thetime needed to cool the interior (when used with A/C) and reduce unwantedodors from entering your vehicle.
H
109
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Climate ControlE222398