wiper blades FORD C MAX ENERGI 2017 Owners Manual

The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................206
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................207
Getting Assistance Outside the U.S. andCanada........................................................207
Ordering Additional Owner'sLiterature....................................................208
Reporting Safety Defects (U.S.Only)............................................................209
Reporting Safety Defects (CanadaOnly)............................................................209
Fuses
Fuse Specification Chart.............................211
Changing a Fuse..........................................220
Maintenance
General Information....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................223
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV).........................225
Engine Oil Dipstick......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission FluidCheck............................................................232
Brake Fluid Check........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter........................................................233
Changing the 12V Battery.........................233
Checking the Wiper Blades......................234
Changing the Wiper Blades.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb...........................................238
Bulb Specification Chart...........................242
Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine...................................249
Cleaning the Windows and WiperBlades..........................................................249
Cleaning the Interior...................................250
Cleaning the Instrument Panel andInstrument Cluster Lens.........................251
Cleaning Leather Seats.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels..................................252
Vehicle Storage.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care...........................................................261
Using Summer Tires....................................275
Using Snow Chains.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific-ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label.......................285
Transmission Code Designation............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/CD.................................................................290
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Table of Contents

WINDSHIELD WIPERS
Note:Fully defrost the windshield beforeyou switch the windshield wipers on.
Note:Make sure you switch the windshieldwipers and vehicle power off before usingan automatic car wash.
Note: If streaks or smears appear on thewindshield, clean the windshield and thewiper blades. See Checking the WiperBlades (page 234). If that does not resolvethe issue, install new wiper blades. SeeChanging the Wiper Blades (page 235).
Note:Do not operate the wipers on a drywindshield. This may scratch the glass,damage the wiper blades or cause the wipermotor to burn out. Always use thewindshield washers before wiping a drywindshield.
Note:When wiping on dry glass, the wipersmay switch to the next lower operatingmode (low-speed or intermittent). Theprevious operation mode may resume afterthe windshield becomes wet again.
Single wipe.A
Intermittent wipe.B
Normal wipe.C
High-speed wipe.D
Note:Move to position O marked on thewiper lever to switch off.
Intermittent Wipe
Short-wipe interval.A
Intermittent wipe.B
Long-wipe interval.C
Push the wiper lever up to switch thewipers on, and then use the rotary controlto adjust the intermittent wipe interval.
Speed Dependent Wipers (If Equipped)
When your vehicle speed increases, theinterval between wipes decreases.
AUTOWIPERS (If Equipped)
Note: Fully defrost the windshield beforeyou switch the windshield wipers on.
Note:Make sure you switch the windshieldwipers and ignition off before using anautomatic car wash.
Autowipers uses a rain sensor located inthe area around the interior mirror. The rainsensor monitors the amount of moistureon the windshield and automatically turnsthe wipers on. It will adjust the wiper speedby the amount of moisture that the sensordetects on the windshield.
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Highest sensitivity.A
On.B
Lowest sensitivity.C
Switch the autowipers on by moving thewiper lever up to the first position.
Switch the autowipers off by moving thewiper lever down.
Use the rotary control to adjust thesensitivity of the autowipers. When youselect low sensitivity, the wipers willoperate when the sensor detects a largeamount of water on the windshield. Whenyou select high sensitivity, the wipers willoperate when the sensor detects a smallamount of water on the windshield.
The autowipers feature is active and readywhen the wiper lever is in the first positionand selected in the information display.You can change the autowipers feature tointermittent wipers through theinformation display. See GeneralInformation (page 92).
Note:Check your wiper function in theinformation display. See GeneralInformation (page 92). The autowipersfeature functions only when you select themenu choice in the information display andyou move the wiper lever up to the firstposition. The autowipers feature thenremains on in the information display menuuntil you change it to intermittent wipe.
Note:If you switch autolamps on inconjunction with autowipers, your low beamheadlamps turn on automatically when therain sensor activates the windshield wiperscontinuously. See General Information(page 92).
Keep the outside of the windshield clean.The rain sensor is very sensitive and thewipers may operate if dirt, mist or insectshit the windshield.
Wet or winter driving conditions with ice,snow or salty road mist can causeinconsistent and unexpected wiping orsmearing. In these conditions, you can dothe following to help keep your windshieldclear:
•Lower the sensitivity of the autowipersto reduce the amount of smearing.
•Switch to normal or high-speed wipeby moving the wiper lever up.
•Switch the autowipers off and switchintermittent mode on through theinformation display. See GeneralInformation (page 92).
•Switch the autowipers off by movingthe wiper lever down.
Note:Clean the windshield and wiperblades if they begin to leave streaks orsmears. If that does not resolve the issue,install new wiper blades. See Changingthe Wiper Blades (page 235).
WINDSHIELD WASHERS
Note:Do not operate the washers whenthe washer reservoir is empty. This maycause the washer pump to overheat.
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State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
FUEL FILTER
Your vehicle is equipped with a lifetimefuel filter that is integrated with the fueltank. Regular maintenance or replacementis not needed.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through thevent caps, resulting in personal injury anddamage to the vehicle or battery. Lift thebattery with a battery carrier or with yourhands on opposite corners.
WARNINGS
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands afterhandling.
Your vehicle has a Motorcraft®maintenance-free battery which normallydoes not require additional water duringits life of service.
Note:If your vehicle's battery has a coveror shield, make sure it is reinstalled after thebattery has been cleaned or replaced.
Note:See an authorized dealer for lowvoltage battery access, testing, orreplacement.
When a low voltage battery replacementis necessary, see an authorized dealer toreplace the low voltage battery with a Fordrecommended replacement low voltagebattery that matches the electricalrequirements of the vehicle.
To ensure proper operation of the batterymanagement system (BMS), do not allowa technician to connect any electricaldevice ground connection directly to thelow voltage battery negative post. Aconnection at the low voltage batterynegative post can cause inaccuratemeasurements of the battery conditionand potential incorrect system operation.
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Maintenance

Note:If a person adds electrical orelectronic accessories or components to thevehicle, the accessories or components mayadversely affect the low voltage batteryperformance and durability and may alsoaffect the performance of other electricalsystems in the vehicle.
For longer, trouble-free operation, keep thetop of the battery clean and dry. Also,make certain the battery cables are alwaystightly fastened to the battery terminals.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
When a battery replacement is required,the battery should only be replaced witha Ford recommended replacement batterythat matches the electrical requirementsof the vehicle.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings aremaintained by power from the low voltagebattery. Some engine computer settings,like the idle trim and fuel trim strategy,optimize the driveability and performanceof the engine. Some other computersettings, like the clock and radio stationpresets, are also maintained in memory bypower from the low voltage battery. Whena technician disconnects and connects thelow voltage battery, these settings areerased. Complete the following procedurein order to restore the settings:
1. With the vehicle at a complete stop,set the parking brake.
2. Shift into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and startthe vehicle.
5. Run the engine until it reaches normaloperating temperature. While theengine is warming up, complete thefollowing: Reset the clock. See AudioSystem (page 289). Reset the powerwindows bounce-back feature. SeeWindows and Mirrors (page 78).Reset the radio station presets. SeeAudio System (page 289).
6.Allow the engine to idle for at least oneminute. If the engine turns off, pressthe accelerator pedal to start theengine.
7. While the engine is running, press thebrake pedal and shift into neutral (N).
8.Allow the engine to run for at least oneminute by pressing on the acceleratorpedal.
9.Drive the vehicle at least 12 mi (20 km)to completely relearn the idle and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fueltrim strategy.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
CHECKING THE WIPER
BLADES
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Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluidor water applied with a soft sponge orcloth.
CHANGING THE WIPER
BLADES
Replace the wiper blades at least annuallyfor optimum performance.
You can improve poor wiper quality bycleaning the wiper blades and thewindshield.
Note: The windshield wiper blades aredifferent in length. If you install wiperblades of the wrong length, the wiper bladescan clash damaging the wiper system.
Service Position
Set the windshield wipers in the serviceposition to change the wiper blades.
Note:You can use the service position toprovide easier access to the wiper bladesfor freeing them from snow and ice.
Note:Make sure the windshield is free fromsnow and ice before you switch the ignitionon.
1. Switch the ignition on.
2. Switch the ignition off.
3. Press and hold the wiper lever inposition A within three seconds.
4. Release the wiper lever when thewindshield wipers reach the serviceposition.
Note:The wipers remain in the serviceposition when you switch the ignition on.Press and release the wiper lever to returnthem to the park position.
Changing the Windshield WiperBlades
Note:Do not hold the wiper blade whenlifting the wiper arm.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
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Note:Make sure the windshield is cleanbefore using new wiper blades.
1. Lift the wiper arm and then press thewiper blade locking buttons together.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. Install in the reverse order.
Note:Make sure that the wiper blade locksinto place.
Changing the Rear Window WiperBlade
Note:Do not hold the wiper blade whenlifting the wiper arm.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
1. Lift the wiper arm.
2. Slightly rotate the wiper blade.
3. Disengage the wiper blade from thewiper arm.
4. Remove the wiper blade.
5. Install in the reverse order.
Note:Make sure that the wiper blade locksinto place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle areproperly aimed at the assembly plant. Ifyour vehicle has been in an accident, thealignment of your headlamps should bechecked by your authorized dealer.
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GENERAL INFORMATION
Your dealer has many quality productsavailable to clean your vehicle and protectits finishes.
CLEANING PRODUCTS
Materials
For best results, use the following productsor products of equivalent quality:
SpecificationName
Motorcraft® Bug and Tar Remover ZC-42 (U.S. & Canada)
Motorcraft® Custom Bright Metal Cleaner ZC-15 (U.S. & Canada)
ESR-M14P4-AMotorcraft® Detail Wash ZC-3-A (U.S. & Canada)
Motorcraft® Engine Shampoo and Degreaser ZC-20 (U.S.)
Motorcraft® Engine Shampoo CXC-66-A (Canada)
Motorcraft® Leather and Vinyl Cleaner ZC-56 (U.S. & Canada)
Motorcraft® Multi-Purpose Cleaner CXC-101 (Canada)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concentrate with BitterantZC-32-B2 (U.S.)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concentrate with BitterantCXC-37-A/B/D/F (Canada)
Motorcraft® Professional Strength Carpet & Upholstery CleanerZC-54 (U.S. & Canada)
Motorcraft® Spot and Stain Remover ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner ZC-23 (U.S.)
ESR-M14P5-AMotorcraft® Premium Glass Cleaner CXC-100 (Canada)
Motorcraft® Wheel and Tire Cleaner ZC-37-A (U.S. & Canada)
Motorcraft® Dusting Cloth (ZC-24)
CLEANING THE EXTERIOR
Note:If you use a car wash with a waxingcycle, make sure that you remove the waxfrom the windshield and the wiper blades.
Note:Prior to using a car wash facilitycheck the suitability of it for your vehicle.
Note:Some car washes use water at highpressure. Due to this, water droplets mayenter inside your vehicle and could alsodamage certain parts of your vehicle.
Note:Remove the aerial before using anautomatic car wash.
Note:Switch the heater blower off toprevent contamination of the fresh air filter.
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Vehicle Care

•Do not allow wax to come in contactwith any non-body (low-gloss black)colored trim. The wax will discolor orstain the parts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint shouldfeel smooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with coldwater to avoid cracking the engineblock or other engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft EngineShampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, orthe area in and around these locations.
•Cover the battery, power distributionbox, and air filter assembly to preventwater damage when cleaning theengine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with anon-abrasive glass cleaner. Whencleaning the interior of the windshield,avoid getting any glass cleaner on theinstrument panel or door panels. Wipeany glass cleaner off these surfacesimmediately.
•For windshields contaminated withtree sap, chemicals, wax or bugs, cleanthe entire windshield using steel wool(no greater than 0000 grade) in acircular motion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
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Vehicle Care

Less Cost to Properly Maintain YourVehicle
Ford Protect Extended Service Plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment.
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford ProtectExtended Service Plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect ExtendedService Plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ProtectExtended Service Plan. Ford ProtectExtended Service Plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect ExtendedService Plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect ExtendedService Plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect Extended Service Plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Protect ExtendedService Plan coverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect Extended Service Plan thatis right for you.
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Ford Protect