change time FORD C MAX HYBRID 2013 2.G User Guide

EV Now
This mode provides an electric only driving experience using
plug-in power. The left-hand information display will change to an
Energy Use screen that supplies EV specific tools and functions.
The vehicle may accelerate more slowly and the top speed may be lower
than in Auto EV. At any time, the engine may be enabled by using one of
the following methods:
1. Press the OK button on the left 5–way steering wheel control while
viewing the EV screen. The vehicle will automatically exit override after
the timer has expired and the engine shuts down.
2.
Press the accelerator pedal fully. A pop up message statingPress OK to
Enable Enginewill appear. Press OK on the left steering wheel button to
activate as needed. The message will disappear if the accelerator pedal is
released.
3. Press the EV button. This will change the mode to EV Later and
permit engine operation
The vehicle may automatically enter Engine Enabled mode if system
conditions require it. A messageEngine Enabled for System
Performancewill display if this occurs. This is normal function, and
your vehicle will return to EV Now when possible.
The vehicle may enter Enable Engine mode if the climate control is in a
defrost mode and the outside temperature is cold. A messageEngine
Enabled Due to Defrostwill display if this occurs. If defrost is not
needed, select a different climate control mode to permit EV Now.
There is a blue EV icon that is displayed in the left-hand information
display when EV Now is enabled. If the vehicle is in the Engine Enabled
mode, the EV icon will be yellow.
EV Now will automatically exit when the Plug in power has been depleted.
EV Later
This mode saves the high voltage battery plug in power for
future use (for example, your initial drive is at high speeds on
open roads, but later your drive will be at low speeds in an
urban area). Your vehicle will run the engine as needed and
keep most of the high voltage battery plug in power for later use in Auto
EV or EV Now mode.
There is a white EV Later icon that appears on the left-hand information
display when EV Later is enabled.
EV
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Transmission Operation:Due to the technologically advanced,
electronically-controlled continuously variable transaxle, you will not
feel shift changes like those of a non-hybrid vehicle.
Note:Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps deliver fuel
efficiency and performance.
Neutral:It is not recommended to idle the vehicle in positionNfor
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. The engine will not start, and cannot
provide power to the hybrid system in positionN.
Low Gear:Low gear (positionL) is designed to mimic the enhanced
engine braking available in non-hybrid vehicles. Low gear will produce
high engine speeds to provide necessary engine braking. This is normal
and will not damage your vehicle. In low gear, the gas engine will remain
on more often than in positionD.
Reverse:In positionR, vehicle speed is limited to 22 mph (35 km/h).
Unique Hybrid Operating Characteristics
Your hybrid behaves differently compared to a non-hybrid. Here is a
description of the major differences:
Battery:Your hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the trim panels behind the rear seats. Avoid placing objects at the vent
holes which block air flow to the high voltage battery.
The high voltage battery is located behind the rear seat or underneath
the load floor. The rear seats can be lowered to increase cargo space.
If the vehicle is left inoperative for over 31 days, it may be necessary
to jump start the vehicle. Refer toJump starting the vehiclein the
Roadside Emergencieschapter and also seeLow and high voltage
battery – storagein theVehicle Carechapter.
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The system does not position the vehicle where I want in the
space
The vehicle is rolling in the opposite direction of the transmission
(i.e. rolling forward when R [Reverse] is selected)
The transmission is in R (Reverse); the vehicle must be moving
forward to detect a parking space
An irregular curb along the parking space prevents the system from
aligning the vehicle properly
Vehicles or objects bordering the space may not be positioned correctly
The vehicle was pulled too far past the parking space. The system
performs best when you drive the same distance past the parking
space
The tires may not be installed or maintained correctly (i.e. not inflated
correctly, improper size, or of different sizes)
A repair or alteration has changed detection capabilities
A parked vehicle has a high attachment (i.e. salt sprayer, snowplow,
moving truck bed, etc.)
The parking space length or position of parked objects changed after
your vehicle passed
The temperature around your vehicle changes quickly (i.e. driving from
a heated garage into the cold, or after leaving a car wash)
REAR VIEW CAMERA SYSTEM (IF EQUIPPED)
WARNING:The rear view camera system is a reverse aid
supplement device that still requires the driver to use it in
conjunction with the interior and exterior mirrors for maximum
coverage.
WARNING:Objects that are close to either corner of the
bumper or under the bumper, might not be seen on the screen
due to the limited coverage of the camera system.
WARNING:Back up as slow as possible since higher speeds
might limit your reaction time to stop the vehicle.
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible
in the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
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Resetting the Oil Life Monitoring System
Note:Reset the oil life monitoring only after an oil change.
1. Turn the ignition key to the on position. Do not start the engine.
For vehicles with push-button start, press and hold the start button for
two seconds without pressing the brake pedal. Do not attempt to start
the engine.
2. Press both the accelerator and brake pedals at the same time.
3. Keep both pedals fully pressed.
4. After three seconds, theService: Oil reset in prog.message will be
displayed.
5. After 25 seconds, theService: Oil reset completemessage will be
displayed.
6. Release both the accelerator and brake pedals.
7. TheService: Oil reset completemessage will no longer be
displayed.
8. Rotate the key to the off position.
For vehicles with push-button start, press the start button to turn the
vehicle off completely.
Oil Maintenance Mode (If Equipped)
The oil maintenance mode is equipped on Energi models only. The oil
maintenance mode keeps the engine oil quality in good condition when
you drive the vehicle with limited engine use. If the vehicle is in oil
maintenance mode when you start the vehicle, a message will appear in
the instrument cluster. While the vehicle is in oil maintenance mode, the
vehicle will run the engine as necessary.
If you select the EV Now mode while the vehicle is in the oil
maintenance mode, EV Now mode will be suspended for as long
as you are in oil maintenance mode.
The oil maintenance mode will resume the next time you start the
vehicle. Changing the engine oil and resetting the oil life monitoring
system will suspend the oil maintenance mode.
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REMOVING A HEADLAMP
1. Make sure the lighting control is
in the off position and open the
hood.
2. Remove the two screws from the
headlamp assembly.
3. Carefully pull the headlamp
assembly as far as possible
towards the center of the vehicle
to disengage it from the lower fixing
point.
4. Carefully lift the outer side of the
headlamp and remove it.
5. Disconnect the electrical
connector.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
These are examples of acceptable condensation:
•Presence of thin mist (no streaks, drip marks or droplets).
•Fine mist covers less than 50% of the lens.
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E.15:Indicates the wheel or rim diameter in inches. If you change your
wheel size, you will have to purchase new tires to match the new wheel
diameter.
F.95:Indicates the tire’s load index. It is an index that relates to how
much weight a tire can carry. You may find this information in your
owner’s manual. If not, contact a local tire dealer.
Note:You may not find this information on all tires because it is not
required by federal law.
G.H:Indicates the tire’s speed rating. The speed rating denotes the
speed at which a tire is designed to be driven for extended periods of
time under a standard condition of load and inflation pressure. The tires
on your vehicle may operate at different conditions for load and inflation
pressure. These speed ratings may need to be adjusted for the difference
in conditions. The ratings range from 81 mph (130 km/h) to 186 mph
(299 km/h). These ratings are listed in the following chart.
Note:You may not find this information on all tires because it is not
required by federal law.
Letter rating Speed rating - mph (km/h)
M 81 (130)
N 87 (140)
Q 99 (159)
R 106 (171)
S 112 (180)
T 118 (190)
U 124 (200)
H 130 (210)
V 149 (240)
W 168 (270)
Y 186 (299 )
Note:For tires with a maximum speed capability over 149 mph
(240 km/h), tire manufacturers sometimes use the letters ZR.
For those with a maximum speed capability over 186 mph (299 km/h),
tire manufacturers always use the letters ZR.
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Interest Free Financing Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program.
Complete the information below and mail to:
Ford ESP
PO Box 8072
Royal Oak Michigan 48068-0039
To learn more, call our Ford ESP specialists at 800-367-3377. Don’t
forget to ask about our interest free payment program, allowing you all
the security and benefits Ford ESP has to offer while paying over time.
You are pre-approved with no credit checks, no hassles!
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating Ford Motor Company dealers.
The Lincoln Maintenance Protection Plan is honored at authorized
Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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Protecting Your Investment
Maintenance is an investment that pays dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
C-MAX full hybridvehicles are equipped with an information display
which indicates the proper oil change service interval; the interval is up
to one year or 10000 miles (16000 kilometers). When ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED appears in the information
display, it’s time for an oil change; the oil change must be done within
two weeks or 500 miles (800 kilometers) of the ENGINE OIL CHANGE
DUE or OIL CHANGE REQUIRED message appearing. The oil life
monitoring system must be reset after each oil change. SeeEngine oil
checkin theMaintenancechapter.
If your information display is prematurely reset or becomes inoperative,
you should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change. Never exceed one year or
10000 miles (16000 kilometers) between oil change intervals.
C-MAX Energi plug-in hybridvehicles are equipped with the
Intelligent Oil-Life Monitor® (IOLM) system which shows a message in
the information display at the proper oil change service interval; this
interval may be up to two years or 20000 miles (32000 kilometers).
When ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED appears
in the information display, it’s time for an oil change; the oil change must
be done within two weeks or 500 miles (800 kilometers) of the ENGINE
OIL CHANGE DUE or OIL CHANGE REQUIRED message appearing.
The Intelligent Oil-Life Monitor® must be reset after each oil change.
SeeEngine oil checkin theMaintenancechapter.
If your information display is prematurely reset or becomes inoperative,
you should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change. Never exceed two years or
20000 miles (32000 kilometers) between oil change intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
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GENERAL INFORMATION
Make sure you review your device’s manual before using it with SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-8:00pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available for
SYNC.
•Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that drivers
use extreme caution when using any device that may take their focus off
the road. Your primary responsibility is the safe operation of the vehicle.
We recommend against the use of any handheld device while driving,
encourage the use of voice-operated systems when possible and that you
become aware of applicable state and local laws that may affect use of
electronic devices while driving.
When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
382SYNC®
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