light FORD C MAX HYBRID 2013 2.G Workshop Manual

Question Answer
What is the fan
noise I hear from
the rear of my
hybrid?The fan noise comes from a fan located inside the
high voltage battery. This fan turns on when the
battery requires cooling air. The fan speed, and
associated noise level, will change according to
the amount of cooling required to maintain good
performance. Maintaining the battery temperature at
optimal conditions also prolongs the useful life of
the battery and helps to achieve better fuel
economy.
What is the
engine oil change
service interval?The engine oil should be changed every 10000 miles
(16000 km) under normal operating conditions. See
theScheduled maintenance information.
Can I put E15 or
E85 in my
vehicle, and how
will it affect my
fuel economy?Your hybrid vehicle can use E15 (15% ethanol, 85%
gasoline) fuel, but you may notice slightly reduced
fuel economy because ethanol contains less energy
per gallon than gasoline. Your hybrid vehicle is not
designed to use E85 (85% ethanol).
How long will my
high voltage
battery last?
Does it need
maintenance?The high voltage battery system is designed to last
the life of the vehicle and requires no maintenance.
Can you charge
the battery with
aplugintoan
A/C outlet?There are no provisions for charging the high
voltage battery from a power supply external to the
vehicle. (For C-MAX Energi vehicles, the vehicle can
be plugged into a 110 volt outlet with charge cord
provided.)
Can I tow the
hybrid behind my
motor home with
all four wheels
down?Yes. Your hybrid vehicle can be flat-towed without
modification. See theRecreational towingsection
in theTowingchapter for more information.
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Octane Recommendations
Regular unleaded gasoline with a
pump (R+M)/2 octane rating of 87 is
recommended. Some stations offer
fuels posted as Regular with an
octane rating below 87, particularly
in high altitude areas. Fuels with octane levels below 87 are not
recommended.
Regular unleaded gasoline with a pump (R+M)/2 octane rating of 87 is
recommended. Some stations offer fuels posted as “Regular” with an
octane rating below 87, particularly in high altitude areas. Fuels with
octane levels below 87 are not recommended.
Do not be concerned if your engine sometimes knocks lightly. However, if
it knocks heavily under most driving conditions while you are using fuel
with the recommended octane rating, see your authorized dealer to
prevent any engine damage.
Fuel Freshness Mode (Energi Vehicles Only)
This feature helps keeps the fuel system functional and the fuel fresh.
If you operate your vehicle mainly in plug-in power mode using
electricity from plugging in without refueling, the gasoline in your tank
eventually becomes old. Old fuel can damage the engine and fuel system.
To prevent the fuel from becoming old, your vehicle will automatically
enter fuel freshness mode. In fuel freshness mode operates, your vehicle
will operate in hybrid mode causing the gasoline engine to run in order
to consume the fuel in the fuel tank.
Note:
If new fuel is not added during an 18 month period, fuel freshness
mode will consume fuel until about 1 gallon (3.8 liters) is left in the tank.
During fuel freshness mode:
•The information display screen will indicate that fuel freshness mode
is active.
•The vehicle will only run in hybrid mode. EV Now mode will not be
available.
•Most of the plug-in power will be stored until fuel freshness mode is
completed.
87(R+M)/2 METHOD
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Your vehicle is equipped with various emission control components
and a catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inScheduled Maintenance Information
performed according to the specified schedule.
The scheduled maintenance items listed inScheduled Maintenance
Informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft® or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine.
By law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult your warranty information for complete emission warranty
information.
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Charging Equipment
Your vehicle comes equipped with a standard 120-volt convenience cord
located in the floor compartment behind the driver’s seat.
Note:The 120–volt convenience cord allows you to charge the
high-voltage battery using a standard 120-volt household outlet.
Using the standard 120-volt convenience cord takes up to 7 hours
to completely charge from an empty battery.
Ford recommends upgrading to the
optional 240-volt charging station
for faster more efficient charging.
Use of a 240-volt charging station
will take approximately 2
12hours
to fully charge a empty battery.
Note:Your electrical source must meet certain requirements for the
high-voltage batteries to charge. The AC outlet must be a three-prong
110-120 volt AC outlet that is properly grounded, 15–20 amps (or
greater), and in good condition. The line also must be dedicated, which
means that no other appliances should be connected to the same circuit.
If a dedicated circuit is not used, the circuit breaker could trip or open.
If a dedicated circuit is not available, contact a licensed professional
electrician for proper installation.
Make sure that the 120 volt convenience cord is completely unwound
before charging. Always plug the cord into the AC outlet before
connecting the charging coupler into the vehicle’s charge port receptacle.
The 120 volt convenience cord inline control box has three indicator
lights that represent the charging status; power, charge and fault.
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Power (green light)— this indicator lights up when the cord is
plugged into the AC wall outlet.
Charge (green light)— Indicates status of charging:
•No light means the cord is not connected to the vehicle.
•Blinking light means that the charging is in process.
•Solid light means that the vehicle is connected but not charging.
Fault (red triangle light)— Lights up in case of a detected failure.
No charging is possible:
•Blinking red triangle light – means that the 120 volt convenience cord
is trying to reset the failure and could restart the charging cycle.
•Solid red triangle light – means that the fault is permanent. The cord
needs to be unplugged and re-plugged to reset the fault. If the fault
persists, contact your authorized dealer.
Charge Port and Light Ring
The charge port is located between
the front left side door and front
left wheel well. There is an
indentation located on the charge
port door. Press with your thumb to
press to open and close the door.
Note:Do not force the charge port door open or closed. Forcing the
door open or closed will damage the charge port.
The light ring located around the charge port indicates the charge status
of your vehicle’s high-voltage battery. The charge port light ring is
divided into four quadrants which display state of charge in 25 percent
increments.
There is a cord acknowledgment feature that will be activated when a
charge cycle is initiated. The four light quadrants will each individually
flash clockwise starting with the top right light and ending with the top
left, two full times confirming a charging coupler has been detected.
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You can use your keyfob to view the vehicles charge status at any
time by pressing the unlock button. The light ring will light up the
corresponding quadrant(s) so that the current state of charge can be
determined. If the charge is below 25 percent the light ring will not
illuminate. Don’t forget to press the lock button on your keyfob to
re-lock the vehicle.
The light ring will also display the current state of charge when opening
the doors.
Charging
Note:The vehicle must be inP
(Park) to charge the high-voltage
battery.
To charge your high-voltage battery:
1. Put the vehicle inP(Park) and
power down the vehicle.
2. With your thumb, press the indentation located on the charge port
door and the door will rotate open.
3. Plug the charging coupler into the vehicles charge port receptacle and
make sure the button “clicks” confirming that it is completely engaged.
4. Verify that the cord acknowledgement feature activates. This indicates
the beginning of a normal charge cycle.
5. If using a 240 volt charging station, follow the instructions on the
charge station to begin the charging process.
When charging, the light ring will display how far along the charge is:
•When the top right quadrant is pulsing the charge is between
0–25 percent.
•When the top right quadrant is solidly lit and the bottom right
quadrant is pulsing the charge is between 25–50 percent.
•When both right side quadrants are solidly lit and the bottom left
quadrant is pulsing the charge is between 50–75 percent.
•When three quadrants are solidly lit and the top left quadrant is
pulsing the charge is between 75–100 percent.
•When the entire ring is solidly lit, the charge is complete.
Note:The illuminated ring will shut off one minute after reaching a full
charge.
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Waiting to Charge
Note:SeeCharge Settingsin theMyFord TouchChapter for more
information.
When Value Charge has been selected charging may not begin upon
plugging in. The vehicle may delay charging to take advantage of
off-peak electricity rates. The vehicle will optimize the charge schedule
to be complete by the next GO Time.
When waiting to charge (not actively charging), the light ring will
indicate the present state of charge of the high voltage battery as
follows:
•When the top right quadrant is shut off the charge is between
0–25 percent.
•When the top right quadrant is solidly lit and the bottom right
quadrant is shut off the charge is between 25–50 percent.
•When both right side quadrants are solidly lit and the bottom left
quadrant is shut off the charge is between 50–75 percent.
•When three quadrants are solidly lit and the top left quadrant is shut
off the charge is between 75–100 percent.
•When the entire ring is solidly lit, the charge is 100 percent.
Note:When the vehicle is Waiting to Charge the light ring will shut off
one minute after displaying the present state of charge. When the vehicle
automatically begins charging the light ring will turn on and display how
far along the charge is per the section above.
Note:If a vehicle charging system fault is detected at any point in a
charge cycle the entire light ring will flash continuously for one minute
and then shut off. If this happens unplug, and then re-plug the charging
coupler into the charge port receptacle. If the problem persists contact
your authorized dealer.
The light ring illumination conditions can be modified. See theCharge
Port Light Ring Settingsin theMyFord Touchchapter.
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3. Locate the brake shift interlock
lever on the passenger side of the
shifter assembly.
4. Apply the brake pedal. Using a
screwdriver (or similar tool),
press and hold the white brake
shift interlock lever forward while
pulling the gearshift lever out of
the P (Park) position and into the
N (Neutral) position.
5. Reinstall the console side panel and attach the fastener.
6. Reinstall the access cover.
7. Apply the brake pedal, start the vehicle and release the parking brake.
See your authorized dealer as soon as possible if this procedure is used.
If Your Vehicle Gets Stuck in Mud or Snow
Note:Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Note:Do not rock the vehicle for more than a minute or damage to the
transmission and tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting between forward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
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HILL START ASSIST
WARNING:The hill start assist feature does not replace the
parking brake. When you leave the vehicle, always apply the
parking brake and shift the transmission into P (Park).
WARNING:You must remain in the vehicle once you have
activated the hill start assist feature.
WARNING:During all times, you are responsible for controlling
the vehicle, supervising the hill start assist system and
intervening, if required.
WARNING:If the engine is revved excessively, or if a
malfunction is detected when the hill start assist feature is active,
the hill start assist feature will be deactivated.
Hill start assist keeps your vehicle stationary long enough to move your
foot from the brake pedal to the accelerator pedal when your vehicle is
on a slope.
The brakes are released automatically once the engine has developed
sufficient drive to prevent the vehicle from rolling down the slope. This
is an advantage when pulling away on a slope, (for example from a car
park ramp, traffic lights or when reversing uphill into a parking space).
Using Hill Start Assist
1. Press the brake pedal to bring the vehicle to a complete standstill.
Keep the brake pedal pressed.
2. If the sensors detect that the vehicle is on a slope, the hill start assist
feature will be activated automatically.
3. When you remove your foot from the brake pedal, the vehicle will
remain on the slope without rolling away for approximately two or three
seconds. This hold time will automatically be extended if you are in the
process of driving off.
4. Drive off in the normal manner. The brakes will be released
automatically.
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GENERAL INFORMATION
Note:Occasional brake noise is normal. If a metal-to-metal, continuous
grinding or continuous squeal sound is present, the brake linings may
be worn out and should be inspected by an authorized dealer. If your
vehicle has continuous vibration or shudder in the steering wheel while
braking, you should take it to an authorized dealer for inspection.
Note:Brake dust may accumulate on the wheels, even under normal
driving conditions. Some dust is inevitable as the brakes wear and does
not contribute to brake noise. See theVehicle Carechapter for wheel
cleaning instructions.
See theInstrument Clusterchapter for information on the
brake system warning light.
Wet brakes result in reduced braking efficiency. Gently press the brake
pedal a few times when driving from a car wash or standing water to dry
the brakes.
Brake Over Accelerator
If the accelerator pedal becomes stuck or entrapped, apply steady and
firm pressure to the brake pedal to slow your vehicle and reduce engine
power. If you experience this condition, apply the brakes and bring
your vehicle to a safe stop. Turn the engine off, shift to positionPand
apply the parking brake, then inspect the accelerator pedal for any
interferences. If none are found and the condition persists, have your
vehicle towed to the nearest authorized dealer.
Anti-Lock Brake System
This system helps you maintain steering control during emergency stops
by keeping the brakes from locking.
The anti-lock brake system lamp momentarily illuminates when
the ignition is turned on. If the light does not illuminate during
start-up, remains on or flashes, the anti-lock brake system may
be disabled and may need to be serviced.
If the anti-lock brake system is disabled, normal braking is still
effective. If the brake warning lamp illuminates with the parking
brake released, have your brake system serviced immediately.
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