airbag FORD C MAX HYBRID 2013 2.G Owners Manual

Introduction 9
Child Safety 18
Child seats...........................................20
Child seat positioning...................................20
Booster seats.........................................22
Installing child safety seats...............................25
Child safety locks......................................32
Safety Belts 33
Fastening the safety belts................................35
Safety belt height adjustment.............................38
Safetybeltwarninglightandindicatorchime..................39
Safety belt-minder.....................................39
Child restraint and safety belt maintenance...................42
Personal Safety System 43
Supplementary Restraints System 44
Driver and passenger airbags.............................46
Front passenger sensing system...........................48
Knee airbag..........................................51
Side airbags..........................................51
Safety canopy curtain airbags.............................53
Crash sensors and airbag indicator.........................55
Airbag disposal........................................56
Keys and Remote Control 57
General information on radio frequencies.....................57
Remote control.......................................58
Keys...............................................58
Replacing a lost key or remote control.......................65
Table of Contents1
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

SYMBOL GLOSSARY
WARNING:You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
These are some of the symbols you may see on your vehicle.
Symbol Description Symbol Description Symbol Description
Safety alertSee Owner’s
ManualAnti-lock
braking
system
Avoid
smoking,
flames, or
sparksBatteryBattery acid
Brake
fluid – non
petroleum
baseBrake systemCabin air filter
Check fuel
capChild Safety
Door Lock
and UnlockChild seat
lower anchor
Child seat
tether anchorCruise controlDo not open
when hot
Engine air
filterEngine
coolantEngine
coolant
temperature
Engine oilExplosive gasFan warning
Fasten safety
beltFront airbagFront fog
lamps
10Introduction
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Symbol Description Symbol Description Symbol Description
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking brake
system
Power
steering fluidPower
windows front
and rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
Introduction11
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
may access or share among them data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose to use the SYNC® Vehicle
Health Report, you consent that certain diagnostic information may also
be accessed electronically by Ford Motor Company and Ford authorized
service facilities, and that the diagnostic information may be used for any
purpose. See theSYNC®chapter for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR).
The main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger safety belts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal;
•How fast the vehicle was travelling;
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
12Introduction
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, Directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information
if they have access to the vehicle or the EDR. Ford Motor
Company and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON),
911 Assist may, through any paired and connected cell phone,
disclose to emergency services that the vehicle has been in a
crash involving the deployment of an airbag or, in certain
vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist may also be capable of being
used to electronically or verbally provide to 911 operators the
vehicle location (such as latitude and longitude), and/or other
details about the vehicle or crash or personal information about
the occupants to assist 911 operators to provide the most
appropriate emergency services. If you do not want to disclose
this information, do not activate the 911 Assist feature. See your
SYNC® chapter for more information.
Introduction13
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC® chapter
for more information.
CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
14Introduction
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Special Instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read theSupplementary Restraints System
chapter. Failure to follow the specific warnings and instructions
could result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
MOBILE COMMUNICATIONS EQUIPMENT
Using mobile communications equipment is becoming increasingly
important in the conduct of business and personal affairs. However, you
must not compromise your own or others’ safety when using such
equipment. Mobile communications can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe operation
of your vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
16Introduction
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

CHILD SEATS
Use a child safety seat (sometimes
called an infant carrier, convertible
seat, or toddler seat) for infants,
toddlers or children weighing
40 pounds (18 kilograms) or less
(generally age four or younger).
CHILD SEAT POSITIONING
WARNING:Airbags can kill or injure a child in a child seat. NEVER
place a rear-facing child seat in front of an active airbag. If you must
use a forward-facing child seat in the front seat, move the vehicle seat
upon which the child seat is installed all the way back. When possible, all
children age 12 and under should be properly restrained in a rear seating
position. If all children cannot be seated and restrained properly in a rear
seating position, properly restrain the largest child in the front seat.
WARNING:Always carefully follow the instructions and warnings
provided by the manufacturer of any child restraint to determine if
the restraint device is appropriate for your child’s size, height, weight, or
age. Follow the child restraint manufacturer’s instructions and warnings
provided for installation and use in conjunction with the instructions and
warnings provided by your vehicle manufacturer. A safety seat that is
improperly installed or utilized, is inappropriate for your child’s height,
age, or weight or does not properly fit the child may increase the risk of
serious injury or death.
WARNING:Never let a passenger hold a child on his or her lap
while your vehicle is moving. The passenger cannot protect the
child from injury in a crash, which may result in serious injury or death.
WARNING:Never use pillows, books, or towels to boost a child.
They can slide around and increase the likelihood of injury or death
in a crash.
20Child Safety
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

INSTALLING CHILD SEATS
Using Lap and Shoulder Belts
WARNING:Airbags can kill or injure a child in a child seat.
NEVERplace a rear-facing child seat in front of an active airbag.
If you must use a forward-facing child seat in the front seat, move the
seat all the way back.
WARNING:Airbags can kill or injure a child in a child seat.
Children 12 and under should be properly restrained in the rear
seat whenever possible.
WARNING:Depending on where you secure a child restraint, and
depending on the child restraint design, you may block access to
certain safety belt buckle assemblies or LATCH lower anchors, rendering
those features potentially unusable. To avoid risk of injury, occupants
should only use seating positions where they are able to be properly
restrained.
When installing a child safety seat with combination lap and shoulder
belts:
•Use the correct safety belt buckle for that seating position.
•Insert the belt tongue into the proper buckle until you hear a snap
and feel it latch. Make sure the tongue is securely fastened in the
buckle.
•Keep the buckle release button pointing up and away from the safety
seat, with the tongue between the child seat and the release button,
to prevent accidental unbuckling.
•Place the vehicle seat upon which the child seat will be installed in
the upright position.
•Put the safety belt in the automatic locking mode. See Step 5.
This vehicle does not require the use of a locking clip.
Child Safety25
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

PRINCIPLES OF OPERATION
WARNING:Never let a passenger hold a child on his or her lap
while the vehicle is moving. The passenger cannot protect the
child from injury in a crash.
WARNING:It is extremely dangerous to ride in a cargo area,
inside or outside of a vehicle. In a crash, people riding in these
areas are more likely to be seriously injured or killed. Do not allow
people to ride in any area of your vehicle that is not equipped with
seats and safety belts. Be sure everyone in your vehicle is in a seat
and using a safety belt properly.
WARNING:Always drive and ride with your seat back upright
and the lap belt snug and low across the hips.
WARNING:To reduce the risk of injury, make sure children sit
where they can be properly restrained.
WARNING:All occupants of the vehicle, including the driver,
should always properly wear their safety belts, even when an
airbag supplemental restraint system is provided. Failure to properly
wear your safety belt could seriously increase the risk of injury or
death.
WARNING:In a rollover crash, an unbelted person is significantly
more likely to die than a person wearing a safety belt.
WARNING:Each seating position in your vehicle has a specific
safety belt assembly which is made up of one buckle and one
tongue that are designed to be used as a pair. 1) Use the shoulder belt
on the outside shoulder only. Never wear the shoulder belt under the
arm. 2) Never swing the safety belt around your neck over the inside
shoulder. 3) Never use a single belt for more than one person.
Safety Belts33
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)