service interval FORD C MAX HYBRID 2013 2.G Owners Manual

Question Answer
What is the fan
noise I hear from
the rear of my
hybrid?The fan noise comes from a fan located inside the
high voltage battery. This fan turns on when the
battery requires cooling air. The fan speed, and
associated noise level, will change according to
the amount of cooling required to maintain good
performance. Maintaining the battery temperature at
optimal conditions also prolongs the useful life of
the battery and helps to achieve better fuel
economy.
What is the
engine oil change
service interval?The engine oil should be changed every 10000 miles
(16000 km) under normal operating conditions. See
theScheduled maintenance information.
Can I put E15 or
E85 in my
vehicle, and how
will it affect my
fuel economy?Your hybrid vehicle can use E15 (15% ethanol, 85%
gasoline) fuel, but you may notice slightly reduced
fuel economy because ethanol contains less energy
per gallon than gasoline. Your hybrid vehicle is not
designed to use E85 (85% ethanol).
How long will my
high voltage
battery last?
Does it need
maintenance?The high voltage battery system is designed to last
the life of the vehicle and requires no maintenance.
Can you charge
the battery with
aplugintoan
A/C outlet?There are no provisions for charging the high
voltage battery from a power supply external to the
vehicle. (For C-MAX Energi vehicles, the vehicle can
be plugged into a 110 volt outlet with charge cord
provided.)
Can I tow the
hybrid behind my
motor home with
all four wheels
down?Yes. Your hybrid vehicle can be flat-towed without
modification. See theRecreational towingsection
in theTowingchapter for more information.
Unique Driving Characteristics189
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Changing the Rear Window Wiper Blade
1. Lift the wiper arm.
2. Slightly rotate the wiper blade
from the wiper arm.
3. Disengage the wiper blade from
the wiper arm.
4. Remove the wiper blade.
Note:Make sure that the wiper blade locks into place.
5. Install in the reverse order.
Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield.
AIR FILTER CHECK
WARNING:To reduce the risk of vehicle damage and/or personal
burn injuries do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
Note:
Failure to re-install the air cleaner assembly properly by fully
seating on the mounting studs in (5) places and securing with the (2) bolts
may result in air cleaner assembly dislodgement from engine and damage
to the air cleaner assembly and other engine components. Therefore we
recommend that the air filter be serviced at a Ford dealer.
When changing the air filter element, use only the air filter element
listed. Refer toMotorcraft® part numbersin theCapacities and
Specificationschapter.
Refer toScheduled Maintenancefor the appropriate intervals for
changing the air filter element.
Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
3
2
296Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Item CapacityFord Part Name or
EquivalentFord Part Number / Ford
Specification
Windshield washer fluid Fill as requiredMotorcraft® Premium
Windshield Washer
Concentrate (US)
Premium Quality
Windshield Washer Fluid
(Canada)ZC-32-A (US)
CXC-37-(A, B, D, and F)
(Canada) /
WSB-M8B16-A2/- -
C-MAX
Fuel tank13.5 gallons
(51.1L)
——
C-MAX Energi
Fuel tank14 gallons (53L)
1Use only Motorcraft® DOT 4 LV High Performance Brake Fluid or equivalent meeting
WSS-M6C65-A2 and ISO 4925 Class 6. Use of any fluid other than the recommended fluid may cause
brake system damage.2Approximate dry fill capacity. Actual amount may vary during fluid changes.3Automatic transmissions that require Motorcraft MERCON® LV transmission fluid should only use
Motorcraft MERCON® LV transmission fluid.
Refer toscheduled maintenanceto determine the correct service interval. Use of any fluid other
than the recommended fluid may cause transmission damage.4Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C945-A, SAE 5W-20, GF5, and display the API Certification
Mark.5Your engine has been designed to be used with Ford engine oil, which gives a fuel economy benefit
while maintaining the durability of your engine.Using oils other than the one specified can result in longer engine cranking periods, reduced engine
performance, reduced fuel economy and increased emission levels.6Add the coolant type originally equipped in your vehicle.
Capacities and Specifications353
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it. Keep all receipts for completed maintenance with the vehicle.
Regular maintenance intervals for your vehicle have been established
based upon rigorous testing. It is important that you have your vehicle
serviced at the proper times. These intervals serve two purposes; one is
to maintain the reliability of your vehicle and the second is to keep your
cost of owning the vehicle down.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet the specifications identified
in theCapacities and Specificationschapter. Failure to perform
scheduled maintenance invalidates warranty coverage on parts affected
by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraft® Replacement Parts
Dealerships stock Ford, Motorcraft® and Ford-authorized branded
remanufactured replacement parts. These parts meet or exceed Ford
Motor Company’s specifications. Parts installed at your dealership carry a
nationwide, 12 month/12000 mile (20000 kilometer) parts and labor
limited warranty. If you do not use Ford authorized parts, they may not
meet Ford specifications and, depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient and they offer one stop shopping.
They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note:Not all dealers have extended hours or bodyshops. Please contact
your dealer for details.
362Scheduled Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Protecting Your Investment
Maintenance is an investment that pays dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
C-MAX full hybridvehicles are equipped with an information display
which indicates the proper oil change service interval; the interval is up
to one year or 10000 miles (16000 kilometers). When ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED appears in the information
display, it’s time for an oil change; the oil change must be done within
two weeks or 500 miles (800 kilometers) of the ENGINE OIL CHANGE
DUE or OIL CHANGE REQUIRED message appearing. The oil life
monitoring system must be reset after each oil change. SeeEngine oil
checkin theMaintenancechapter.
If your information display is prematurely reset or becomes inoperative,
you should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change. Never exceed one year or
10000 miles (16000 kilometers) between oil change intervals.
C-MAX Energi plug-in hybridvehicles are equipped with the
Intelligent Oil-Life Monitor® (IOLM) system which shows a message in
the information display at the proper oil change service interval; this
interval may be up to two years or 20000 miles (32000 kilometers).
When ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED appears
in the information display, it’s time for an oil change; the oil change must
be done within two weeks or 500 miles (800 kilometers) of the ENGINE
OIL CHANGE DUE or OIL CHANGE REQUIRED message appearing.
The Intelligent Oil-Life Monitor® must be reset after each oil change.
SeeEngine oil checkin theMaintenancechapter.
If your information display is prematurely reset or becomes inoperative,
you should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change. Never exceed two years or
20000 miles (32000 kilometers) between oil change intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Scheduled Maintenance363
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Scheduled Maintenance365
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

Multi-point Inspection
In order to keep your vehicle running right, it is important to have
the systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Battery performance Horn operation
Engine air filter Radiator, cooler, heater and A/C hoses
Exhaust system Suspension components for leaks or
damage
Exterior lamps and hazard
warning system operationSteering and linkage
Fluid levels
*; fill if necessary Tires (including spare) for wear and
proper pressure**
For oil and fluid leaks Windshield for cracks, chips or pits
Half-shaft dust boots Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission and window
washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
366Scheduled Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

NORMAL SCHEDULED MAINTENANCE AND LOG
C-MAX Full Hybrid
Normal Scheduled Maintenance*
At every oil change
interval as indicated
by the information
display. Can be
up to 10000 miles
(16000 km) or
12 months.Change engine oil and filter.**
Rotate tires, inspect tire wear and measure
tread depth.
Perform multi-point inspection
(recommended).
Inspect automatic transmission fluid level.
Consult dealer for requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect cabin air filter.
Inspect engine cooling system and
motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension
and tie-rod ends.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your oil monitor system after each engine oil and filter change.
See theInformation Displayschapter.
368Scheduled Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

C-MAX Energi
Normal Scheduled Maintenance*
At every oil change
interval as indicated
by the information
display.Change engine oil and filter.**
Inspect automatic transmission fluid level.
Consult dealer for requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect cabin air filter.
Inspect engine cooling system and
motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension
and tie-rod ends.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed two years or 20000 miles (32000 kilometers) between
service intervals.
**Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. SeeEngine oil checkin theMaintenancechapter.
370Scheduled Maintenance
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)

EXCEPTIONS
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle
East, North Africa, Sub-Saharan Africa or locations with similar climates
using an American Petroleum Institute (API) Certified for Gasoline
Engines (Certification mark) oil of SM or SN quality, the normal oil
change interval is 5000 miles (8000 kilometers).
If the available API “SM” or “SN” oils are not available, then the oil
change service interval is 3000 miles (4800 kilometers).
Engine air filter & cabin air filter replacement:Engine air filter
and cabin air filter life is dependent on exposure to dusty and dirty
conditions. Vehicles operated in these conditions require frequent
inspection and replacement of the engine air filter and cabin air filter.
ENGINE COOLANT AND MOTOR ELECTRONICS COOLANT
CHANGE RECORD
Initial change Six years or 100000 miles (160000 km)
(whichever comes first)
After initial change Every three years or 50000 miles (80000 km)
Scheduled Maintenance379
2013 C-Max Full Hybrid(34h)
Owners Guide gf, 3rd Printing, January 2013
USA(fus)