FORD C MAX HYBRID 2014 2.G User Guide

Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC™ (page 287).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle
’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
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The event data recorder in this vehicle
is designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 287).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and the
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C-MAX (CCG) Introduction

vendors it uses to provide you with this
information do not store your vehicle
travel information. For more
information, see Traffic, Directions and
Information, Terms and Conditions.
See SYNC™ (page 287).
CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account. Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as access Account Manager, please
go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
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C-MAX (CCG) Introduction

Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 34). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active
passenger airbag. Notice to Owners of Pickup Trucks
and Utility Type Vehicles
WARNING
Utility vehicles have a significantly
higher rollover rate than other types
of vehicles. Before you drive your vehicle, please read
this Owner
’s Guide carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using Your Vehicle With a
Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle is not equipped with a
snowplowing package.
Using Your Vehicle as an
Ambulance
Do not use this vehicle as an
ambulance.
Your vehicle is not equipped with the Ford
Ambulance Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
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C-MAX (CCG) Introduction

WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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C-MAX (CCG) Introduction

GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNINGS
Always make sure your child is
secured properly in a device that is
appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child. All children are shaped differently.
The recommendations for safety
restraints are based on probable
child height, age and weight thresholds
from National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum WARNINGS
requirements of law. Ford recommends
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and
is compatible with and properly installed
in your vehicle. To locate a child seat fitting
station and CPST, contact the NHTSA toll
free at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John Ambulance
office for referral to a CPST or for further
information, contact your provincial
ministry of transportation, locate your local
St. John Ambulance office by searching for
St. John Ambulance on the internet, or
Transport Canada at 1-800-333-0371
(http://www.tc.gc.ca). Failure to properly
restrain children in safety seats made
especially for their height, age, and weight
may result in an increased risk of serious
injury or death to your child. 14
C-MAX (CCG) Child Safety

Recommendations for Safety Restraints for Children
Recommended restraint
type
Child size, height, weight, or age
Child
Use a child safety seat(sometimes called an
infant carrier, convertible seat, or toddler seat).
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Infants or
toddlers
Use a belt-positioningbooster seat.
Children who have outgrown or no longer
properly fit in a child safety seat (gener-ally children who are less than 4 ft. 9 in. (1.45 m) tall, are greater than age four
and less than age 12, and between 40 lb
(18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer).
Small children
Use a vehicle safety belthaving the lap belt snug
and low across the hips, shoulder belt centered
across the shoulder and chest, and seat back upright.
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
4 ft. 9 in. (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recom-
mended by child restraint manufacturer).
Larger children
• You are required by law to properly use
safety seats for infants and toddlers in
the United States and Canada.
• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or 80 pounds (36 kilograms).
Check your local and state or provincial
laws for specific requirements about
the safety of children in your vehicle.
• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. See
Front Passenger Sensing System
(page 36). INSTALLING CHILD SEATS
Child Seats
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Use a child safety seat (sometimes called
an infant carrier, convertible seat, or
toddler seat) for infants, toddlers, or
children weighing 40 pounds (18
kilograms) or less (generally age four or
younger).
Using Lap and Shoulder Belts
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat all the way
back. Airbags can kill or injure a child in a
child seat. Children 12 and under
should be properly restrained in the
rear seat whenever possible. Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain safety belt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, occupants
should only use seating positions where
they are able to be properly restrained. When installing a child safety seat with
combination lap and shoulder belts:
•
Use the correct safety belt buckle for
that seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the safety
seat, with the tongue between the child
seat and the release button, to prevent
accidental unbuckling. •
Place the vehicle seat upon which the
child seat will be installed in the upright
position.
• Put the safety belt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking
clip.
Perform the following steps when
installing the child seat with combination
lap and shoulder belts:
Note: Although the child seat illustrated is
a forward facing child seat, the steps are
the same for installing a rear facing child
seat. 1. Position the child safety seat in a seat
with a combination lap and shoulder
belt. 2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together.
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3.
While holding the shoulder and lap belt
portions together, route the tongue
through the child seat according to the
child seat manufacturer's instructions.
Be sure the belt webbing is not twisted. 4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it. 5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until all of the belt is pulled out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove slack. The belt will click as it retracts
to indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6. 17
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8.
Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child seat to
your vehicle. Sometimes, a slight lean
toward the buckle will additionally help
to remove remaining slack from the
belt.
9. Attach the tether strap (if the child seat
is equipped). 10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 inch (2.5 centimeters) of movement
for proper installation.
Ford recommends checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with your local St. John Ambulance
office for referral to a Certified Passenger
Seat Technician. Using Lower Anchors and Tethers
for CHildren (LATCH) WARNINGS
Never attach two child safety seats
to the same anchor. In a crash, one
anchor may not be strong enough to
hold two child safety seat attachments
and may break, causing serious injury or
death. Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain safety belt buckle
assemblies or LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, occupants
should only use seating positions where
they are able to be properly restrained. The LATCH system is composed of three
vehicle anchor points: two lower anchors
located where seat back and seat cushion
meet (called the seat bight) and one top
tether anchor located behind that seating
position.
LATCH compatible child safety seats have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use safety belts to attach the child seat,
however the safety belt can still be used
to attach the child seat. For forward-facing
child seats, the top tether strap must also
be attached to the proper top tether
anchor, if a top tether strap has been
provided with your child seat.
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