transmission oil FORD C MAX HYBRID 2014 2.G Owners Manual

Opening and Closing the Hood.............209
Under Hood Overview - 2.0L Hybrid......210
Engine Oil Dipstick........................................212
Engine Oil Check...........................................212
Engine Coolant Check.................................213
Automatic Transmission Fluid
Check.............................................................217
Brake Fluid Check..........................................217
Power Steering Fluid Check......................217
Washer Fluid Check......................................217
Fuel Filter..........................................................217
Changing the 12V Battery..........................218
Checking the Wiper Blades......................219
Changing the Wiper Blades......................219
Adjusting the Headlamps..........................221
Removing a Headlamp
..............................222
Changing a Bulb...........................................222
Bulb Specification Chart...........................227
Changing the Engine Air Filter.................229
Vehicle Care
General Information
....................................232
Cleaning Products.......................................232
Cleaning the Exterior
..................................232
Waxing
.............................................................233
Cleaning the Engine
....................................233
Cleaning the Windows and Wiper Blades..........................................................234
Cleaning the Interior...................................234
Cleaning the Instrument Panel and Instrument Cluster Lens.......................234
Cleaning Leather Seats
.............................235
Repairing Minor Paint Damage
..............236
Cleaning the Alloy Wheels
.......................236
Vehicle Storage
............................................236
Wheels and Tires
Temporary Mobility Kit..............................239
Tire Care
..........................................................245
Using Snow Chains.....................................259 Tire Pressure Monitoring System..........259
Technical Specifications
...........................263
Capacities and Specific- ations
Engine Specifications
................................265
Motorcraft Parts..........................................266
Vehicle Identification Number................267
Vehicle Certification Label.......................267
Transmission Code Designation............268
Technical Specifications..........................269
Audio System
General Information
....................................272
Audio unit - Vehicles With: AM/FM/CD/ SYNC.............................................................273
Audio unit - Vehicles With: Premium AM/ FM/CD..........................................................275
Audio unit - Vehicles With: Sony AM/FM/ CD
...................................................................277
Digital Radio
..................................................280
Satellite Radio..............................................282
Audio Input Jack...........................................285
USB Port
.........................................................285
Media Hub......................................................286
SYNC™
General Information
...................................287
Using Voice Recognition...........................289
Using SYNC™ With Your Phone.............291
SYNC™ Applications and Services......302
Using SYNC™ With Your Media Player...........................................................308
SYNC™ Troubleshooting
..........................316
MyFord Touch ™
General Information
....................................322
Settings...........................................................330
Entertainment...............................................341
Phone...............................................................359
4
C-MAX (CCG) Table of Contents

POWER LIFTGATE (IF EQUIPPED)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a collision, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Be
sure everyone in your vehicle is in a seat
and using a safety belt properly. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to play near an
open or moving power liftgate.
Note:
Cycling the ignition while the liftgate
is power closing and is near the latch may
cause the liftgate to reverse to full open
position. Make sure that you close the
liftgate before operating or moving the
vehicle, especially in an enclosure, like a
garage or a parking structure. You could
damage the liftgate or its components.
Note: Do not hang anything, for example a
bike rack, from the spoiler, glass or liftgate.
This could damage the liftgate and its
components.
If the vehicle is running, the liftgate will only
operate with the transmission in park.
Three warning tones will sound once as
the liftgate begins to power close. Five
short chimes indicate a problem with the
open or close request, caused by: •
the ignition is on and the transmission
is not in P;
• or the battery voltage is below the
minimum operating voltage;
• or the vehicle speed is at or above 3
mph (5 km/h).
If the liftgate falls to the closed direction
after the liftgate has stopped in the open
position, four short warning chimes
indicate excessive weight on the gate or a
possible gas strut failure. Have the system
checked by an authorized dealer if you still
have the issue after you remove the load.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Note: You can stop the liftgate movement
direction with a second press of the
instrument panel button or the control
button on the liftgate, a second press of the
transmitter button, or by using a kicking
motion with your foot for hands-free
liftgates.
From the Instrument Panel Press the instrument panel
button.
With the Remote Control Press the remote control button
twice within three seconds.
60
C-MAX (CCG) LocksE138633 E138630

Answer
Question
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate during
steady state driving. These are character-
istics of the Atkinson engine cycle and the transmission technology that help
maximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10000 miles
(16000 kilometers) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle. (For C-MAX Energi
vehicles, the vehicle can be plugged into a
110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towed
without modification. See Towing (page
182).
Can I tow the hybrid behind my motor home
with all four wheels down?
134
C-MAX (CCG) Unique Driving Characteristics

Protected components
Fuse amp rating
Fuse or relay number
Cooling fan module
50A Midi
F1
Electric water pump
50A Midi
F2
Body control module supply 1
50A Midi
F3
Body control module supply 2
50A Midi
F4
Not used
—
F5
Not used
—
F6
Anti-lock brake system pump
40A**
F7
Anti-lock brake system valve
30A**
F8
Vacuum pump
40A**
F9
Heater blower motor
40A**
F10
Engine management
30A**
F11
Not used
—
F12
Powertrain control module relay
25A**
F13
Rear wiper
20A**
F14
Body control module KL30 supply
30A**
F15
Body control module 15 feed
20A**
F16
Transmission oil pump (C-MAX Energi)
20A**
F17
Front wiper motor
20A**
F18
Anti-lock brake system and electronic
stability program module
5A*
F19
Horn
15A*
F20
Stop light switch
5A*
F21
Vacuum pump monitoring
5A*
F22
Engine control module 15 / Powertrain
control module 15 / Transmission oil pump
15
5A*
F23
Relay coils, Light switch module
5A*
F24
Motor electronic cooling pump
10A*
F25
201
C-MAX (CCG) Fuses

Ford part number /
Ford specification
Ford part name or equi-
valent
Capacity
Item
WSS-M2C231-B2
1 Use only Motorcraft DOT 4 LV High Performance Motor Vehicle Brake or equivalent
meeting WSS-M6C65-A1. Use of any fluid other than the recommended fluid may cause
brake system damage.
2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
3 Automatic transmissions that require Motorcraft MERCON LV transmission fluid should
only use Motorcraft MERCON LV transmission fluid.
Use of any fluid other than the recommended fluid may cause transmission damage.
Change the automatic transmission fluid and filter at the correct service interval. See the
Scheduled Maintenance chapter for service intervals.
4 See your authorized dealer for fluid level checking or filling.
5 The design of your engine allows for the use of Motorcraft engine oils or equivalent oils
that meet Ford specifications. It is also acceptable to use an engine oil of recommended
viscosity grade that meets API SN requirements and displays the API certification mark
for gasoline engines.
6 Do not use supplemental engine oil additives in your engine. They are unnecessary and
could lead to engine damage not covered by your Ford warranty.
7 You can use 5W-20 oil if 0W-20 oil is not available.
8 Add the coolant type originally equipped in your vehicle.
9 See the warning below. WARNING
The air conditioning refrigerant system contains refrigerant R-134a under high
pressure. Have the air conditioning refrigerant system serviced only by qualified
personnel.
271
C-MAX (CCG) Capacities and Specifications

Check Every 12 Months (C-MAX Energi
Plug-in Hybrid Only)
Inspect the engine oil filter for signs of
damage such as rust, paint blistering,
scratches or dents. If any of these
conditions are present, replace the filter.
See Normal Scheduled Maintenance
(page 421). Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
420
C-MAX (CCG) Scheduled Maintenance

Normal Maintenance Intervals
C-MAX Full Hybrid
Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer
for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect engine cooling system and motor/electronics
cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine Oil
Check (page 212). Other maintenance items
*
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
422
C-MAX (CCG) Scheduled Maintenance

Other maintenance items
*
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
** Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
C-MAX Energi Plug-in Hybrid At every oil change interval as indicated by the information display.
1, 2
Change engine oil and filter. 3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See
Engine Oil Check (page 212).
423
C-MAX (CCG) Scheduled Maintenance

Other maintenance items
1
Rotate tires, inspect tire wear and measure tread depth.
Every 10000 miles (16000
km) Inspect engine oil filter for corrosion. 2
Perform multi-point inspection (recommended).
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. 3
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Inspect the engine oil filter for corrosion every one year or 10000 miles (16000
kilometers). If corrosion is present, change the filter then top-off the engine oil, if required.
Do not reset the Intelligent Oil-Life Monitor.
3 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
424
C-MAX (CCG) Scheduled Maintenance

Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the OIL
CHANGE REQUIRED message appearing
in the information display.
• Example 1
: The OIL CHANGE
REQUIRED message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile (48000
kilometer) automatic transmission
fluid replacement. •
Example 2
: The OIL CHANGE
REQUIRED message has not come
on, but the odometer reads 30000
miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor was reset at 25000 miles
[40000 kilometers]). Perform the
engine air filter replacement. Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
C-MAX full hybrid:
Change engine oil and filter every 12
months or 10000 miles (16000 km). The oil monitoring
system displays a message in the information display.
Perform services listed in the Normal Scheduled Mainten-
ance chart.
As required
C-MAX Energi plug-in hybrid:
Change engine oil and
filter as indicated by information display and perform
services listed in the Normal Scheduled Maintenance
chart. *
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every 60000 miles (96000
km)
* C-MAX Energi Plug-in Hybrid only: Reset the Intelligent Oil-Life Monitor after engine
oil and filter changes. See
Engine Oil Check (page 212). Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
425
C-MAX (CCG) Scheduled Maintenance