engine oil FORD C MAX HYBRID 2014 2.G User Guide
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Page 215 of 447

4. After three seconds, the Service: Oil
reset in prog. message will be
displayed.
5. After 25 seconds, the Service: Oil reset
complete message will be displayed.
6. Release both the accelerator and brake
pedals.
7. The Service: Oil reset complete message will no longer be displayed.
8. Rotate the key to the off position. For vehicles with push-button start, press
the start button to turn the vehicle off
completely.
ENGINE COOLANT CHECK
Engine Coolant and Inverter
System Controller Coolant
Your vehicle is equipped with two separate
cooling systems. One is for cooling the
engine and one is for cooling the inverter
system controller that is specific to the
hybrid operating system. The two systems
operate similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Scheduled Maintenance (page 417).
Note: Make sure that the level is between
the MIN and MAX marks on the engine
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See
Adding Engine
Coolant in this chapter. The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
Note:
For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your dealer.
Ford does not recommend the use of
hydrometers or coolant test strips for
measuring coolant concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Checking the Inverter System
Controller Coolant
When the engine is cold, check the
concentration and level of the inverter
system controller coolant at the intervals
listed in the scheduled maintenance
information. See
Scheduled
Maintenance (page 417).
Note: Make sure that the level is between
the MIN and MAX marks on the inverter
system controller coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See
Adding Inverter
System Controller Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
213
C-MAX (CCG) Maintenance
Page 236 of 447

•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
fluid.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. 234
C-MAX (CCG) Vehicle Care
Page 238 of 447

REPAIRING MINOR PAINT
DAMAGE
Your authorized dealer has touch-up paint
to match your vehicle
’s color. Take your
color code (printed on a sticker in the
driver ’s door jamb) to your authorized
dealer to ensure you get the correct color.
• Remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout
before repairing paint chips.
• Always read the instructions before
using the products.
CLEANING THE ALLOY
WHEELS (IF EQUIPPED)
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
Note: Some automatic car washes may
cause damage to the finish on your wheel
rims and covers.
Note: Industrial-strength or heavy-duty
cleaners in combination with brush agitation
to remove brake dust and dirt, could wear
away the clear coat finish over a period time.
Note: Do not use hydrofluoric acid-based
or high caustic-based wheel cleaners, steel
wool, fuels or strong household detergents.
Note: If you intend parking your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This will reduce the risk of increased
corrosion of the brake discs.
Alloy wheels and wheel covers are coated
with a clear coat paint finish. To maintain
their condition we recommend that you: •
Clean the wheels weekly using
Motorcraft Wheel and Tire Cleaner.
Apply using manufacturer's
instructions.
• Use a sponge to remove heavy
deposits of dirt and brake dust
accumulation.
• Rinse thoroughly with a strong stream
of water when you have completed the
cleaning process.
• To remove tar and grease, use
Motorcraft Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for an
extended period of time (30 days or more),
read the following maintenance
recommendations to make sure your
vehicle stays in good operating condition.
All motor vehicles and their components
were engineered and tested for reliable,
regular driving. Long term storage under
various conditions may lead to component
degradation or failure unless specific
precautions are taken to preserve the
components.
General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and underside of front fenders.
• Periodically wash your vehicle stored
in exposed locations.
236
C-MAX (CCG) Vehicle Care
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•
Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when your vehicle is washed.
• Lubricate all hood, door and trunk lid
hinges, and latches with a light grade
oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• The engine oil and filter should be
changed prior to storage, as used
engine oil contain contaminates that
may cause engine damage.
• Start the engine every 15 days. Run at
fast idle until it reaches normal
operating temperature
• With your foot on the brake, shift
through all the gears while the engine
is running.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm there are no cooling system
leaks, and fluid is at the recommended
level. Battery
•
Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, it
may be advisable to disconnect the
battery cables to ensure battery charge
is maintained for quick starting.
Note: If battery cables are disconnected, it
will be necessary to reset memory features.
Brakes
• Make sure brakes and parking brake
are fully released.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 feet (8
meters) every 15 days to lubricate
working parts and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage (mice/squirrel nests).
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
237
C-MAX (CCG) Vehicle Care
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ENGINE SPECIFICATIONS
2.0L ATK iVCT Engine
Engine
98
Cubic inches
Minimum 87 octane
Required fuel
1-3-4-2
Firing order
Coil on plug (COP)
Ignition system
12.3:1
Compression ratio
0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm)
Spark plug gap
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C-MAX (CCG) Capacities and Specifications
Page 268 of 447

MOTORCRAFT PARTS
2.0L ATK iVCT engine
Component
FA-1911
Air filter element 1
FL-910-S
Oil filter 2
BXT-96R-500
Low-Voltage Battery
BXT-96R-590
CYFS12YPC5/SP531
Spark plugs 3
FP70
Cabin air filter
WW-29 (driver side)
Windshield wiper blade
WW-25 (passenger side)
WW-12
Rear wiper blade
1 Failure to use the correct air filter element may result in severe engine damage. The
customer warranty may be void for any damage to the engine if the correct air filter
element is not used.
2 Only use the specified replacement oil filter. The use of a non-specified oil filter can
result in engine damage.
3 For spark plug replacement, see your authorized dealer. Replace the spark plugs at the
appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals.Note:
Replace the spark plugs with ones that meet Ford material and design specifications for
your vehicle, such as Motorcraft® or equivalent replacement parts. The customer warranty
may be void for any damage to the engine if such spark plugs are not used.
266
C-MAX (CCG) Capacities and Specifications
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TECHNICAL SPECIFICATIONS
Ford part number /
Ford specification
Ford part name or equi-
valent
Capacity
Item
PM-20 /
Motorcraft™ DOT 4 LV
High Performance
Between MIN and
MAX on reservoir
Brake fluid
1
WSS-M6C65-A2
Motorcraft XL-5
(aerosol) and/or
CRCSL3151ESB /
Motorcraft Multi-
Purpose Grease Spray
Not applicable
Hinges, latches,
striker plates and rotors, seat
tracks, fuel filler door hinge and spring ESB-M1C93-B
XL-1 (U.S.) / --
Motorcraft Penetrating
and Lock Lubricant(US); Motorcraft
Penetrating Fluid (Canada)
Not applicable
Lock cylinder
CXC-51-A (Canada)/ --
XT-10-QLVC (U.S.)
Motorcraft MERCON™
LV ATF
5.7 quarts (5.4L)
Automatic trans-
mission fluid 2, 3, 4
/ MERCON LV
CXT-10-LV12 (Canada)
/ MERCON LV
XO-0W20-QSP (U.S.)
Motorcraft SAE 0W-20
Motor Oil
4.5 quarts (4.3L)
Engine oil 5, 6, 7
XO-0W20-QFS(U.S.)
/ WSS-M2C947-A
with API certification mark
CXO-0W20-LSP12 (Canada)
CXO-0W20-LFS12 (Canada)
/ WSS-M2C947-A
with API certification mark
VC-3DIL-B (U.S.)
Motorcraft Orange
Antifreeze / Coolant Prediluted
8.2 quarts (7.8L)
C-MAX engine
coolant 8
CVC-3DIL-B
(Canada)
8.8 quarts (8.3L)
C-MAX Energi
engine Coolant 8 / WSS-M97B44-D2
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C-MAX (CCG) Capacities and Specifications
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Ford part number /
Ford specification
Ford part name or equi-
valent
Capacity
Item
WSS-M2C231-B2
1 Use only Motorcraft DOT 4 LV High Performance Motor Vehicle Brake or equivalent
meeting WSS-M6C65-A1. Use of any fluid other than the recommended fluid may cause
brake system damage.
2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
3 Automatic transmissions that require Motorcraft MERCON LV transmission fluid should
only use Motorcraft MERCON LV transmission fluid.
Use of any fluid other than the recommended fluid may cause transmission damage.
Change the automatic transmission fluid and filter at the correct service interval. See the
Scheduled Maintenance chapter for service intervals.
4 See your authorized dealer for fluid level checking or filling.
5 The design of your engine allows for the use of Motorcraft engine oils or equivalent oils
that meet Ford specifications. It is also acceptable to use an engine oil of recommended
viscosity grade that meets API SN requirements and displays the API certification mark
for gasoline engines.
6 Do not use supplemental engine oil additives in your engine. They are unnecessary and
could lead to engine damage not covered by your Ford warranty.
7 You can use 5W-20 oil if 0W-20 oil is not available.
8 Add the coolant type originally equipped in your vehicle.
9 See the warning below. WARNING
The air conditioning refrigerant system contains refrigerant R-134a under high
pressure. Have the air conditioning refrigerant system serviced only by qualified
personnel.
271
C-MAX (CCG) Capacities and Specifications
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Engine On due to
The engine is on to maintain engine oil
quality. The vehicle returns to electric mode
when engine oil maintenance is complete.
See Engine Oil Check (page 212).
Oil Maintenance (Energi Only)
The engine is on due to high or low high-
voltage battery temperature. This is a
normal operating condition. The vehicle
returns to electric mode automatically
when possible.
Batt Temperature (Energi Only)
The engine is on to optimize vehicle opera-
tion. The vehicle returns to electric mode
when possible.
Normal Operation
Status
This indicates which mode is active within
the vehicle system.
Hybrid Drive
The electric motor and gasoline engine are
powering vehicle.
Charging HV Battery
The hybrid system is storing power in the
high-voltage battery.
Idle
The vehicle is either at rest, or sharing very
little power between the electric system
parts. Idle with Charging
The high-voltage battery is receiving power
in order to recharge.
Electric Drive
The vehicle is driving in electric mode (the
power is coming from the electric motor).
The gasoline engine is off in this mode.
Charge Complete (Energi only)
The high-voltage battery charging from
the wall is complete.
374
C-MAX (CCG) MyFord Touch
™
(If Equipped)
Page 420 of 447

When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the oil monitoring system
after each oil change.
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil
change intervals.
C-MAX Energi Plug-in Hybrid
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to two years or
20000 miles (32000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED
appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change.
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed two years or 20000 miles
(32000 kilometers) between oil change
intervals. All Vehicles
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
418
C-MAX (CCG) Scheduled Maintenance