radio FORD C MAX HYBRID 2014 2.G Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options..................................13
Child Safety
General Information
.......................................14
Installing Child Seats.....................................15
Booster Seats...................................................21
Child Seat Positioning
..................................23
Child Safety Locks
.........................................24
Safety Belts
Principle of Operation..................................26
Fastening the Safety Belts..........................27
Safety Belt Height Adjustment
.................29
Safety Belt Warning Lamp and Indicator Chime.............................................................30
Safety Belt Minder.........................................30
Child Restraint and Safety Belt Maintenance................................................32
Personal Safety System ™
Personal Safety System ™
..........................33
Supplementary Restraints System
Principle of Operation..................................34
Driver and Passenger Airbags....................35
Front Passenger Sensing System............36
Side Airbags
.....................................................38 Driver Knee Airbag
.........................................39
Safety Canopy ™
............................................39
Crash Sensors and Airbag Indicator
.........41
Airbag Disposal
...............................................42
Keys and Remote Controls
General Information on Radio Frequencies..................................................43
Remote Control..............................................43
Replacing a Lost Key or Remote Control...........................................................48
MyKey ™
Principle of Operation..................................49
Creating a MyKey
...........................................50
Clearing All MyKeys.......................................50
Checking MyKey System Status..............50
Using MyKey With Remote Start Systems..........................................................51
MyKey Troubleshooting
...............................52
Locks
Locking and Unlocking.................................55
Manual Liftgate
..............................................59
Power Liftgate
................................................60
Security
Passive Anti-Theft System
.........................63
Anti-Theft Alarm
............................................64
Steering Wheel
Adjusting the Steering Wheel
...................65
Audio Control..................................................65
Voice Control...................................................66
Cruise Control
.................................................66
Information Display Control
......................66
Wipers and Washers
Windshield Wipers
........................................68
Autowipers.......................................................68
1
C-MAX (CCG) Table of Contents

Opening and Closing the Hood.............209
Under Hood Overview - 2.0L Hybrid......210
Engine Oil Dipstick........................................212
Engine Oil Check...........................................212
Engine Coolant Check.................................213
Automatic Transmission Fluid
Check.............................................................217
Brake Fluid Check..........................................217
Power Steering Fluid Check......................217
Washer Fluid Check......................................217
Fuel Filter..........................................................217
Changing the 12V Battery..........................218
Checking the Wiper Blades......................219
Changing the Wiper Blades......................219
Adjusting the Headlamps..........................221
Removing a Headlamp
..............................222
Changing a Bulb...........................................222
Bulb Specification Chart...........................227
Changing the Engine Air Filter.................229
Vehicle Care
General Information
....................................232
Cleaning Products.......................................232
Cleaning the Exterior
..................................232
Waxing
.............................................................233
Cleaning the Engine
....................................233
Cleaning the Windows and Wiper Blades..........................................................234
Cleaning the Interior...................................234
Cleaning the Instrument Panel and Instrument Cluster Lens.......................234
Cleaning Leather Seats
.............................235
Repairing Minor Paint Damage
..............236
Cleaning the Alloy Wheels
.......................236
Vehicle Storage
............................................236
Wheels and Tires
Temporary Mobility Kit..............................239
Tire Care
..........................................................245
Using Snow Chains.....................................259 Tire Pressure Monitoring System..........259
Technical Specifications
...........................263
Capacities and Specific- ations
Engine Specifications
................................265
Motorcraft Parts..........................................266
Vehicle Identification Number................267
Vehicle Certification Label.......................267
Transmission Code Designation............268
Technical Specifications..........................269
Audio System
General Information
....................................272
Audio unit - Vehicles With: AM/FM/CD/ SYNC.............................................................273
Audio unit - Vehicles With: Premium AM/ FM/CD..........................................................275
Audio unit - Vehicles With: Sony AM/FM/ CD
...................................................................277
Digital Radio
..................................................280
Satellite Radio..............................................282
Audio Input Jack...........................................285
USB Port
.........................................................285
Media Hub......................................................286
SYNC™
General Information
...................................287
Using Voice Recognition...........................289
Using SYNC™ With Your Phone.............291
SYNC™ Applications and Services......302
Using SYNC™ With Your Media Player...........................................................308
SYNC™ Troubleshooting
..........................316
MyFord Touch ™
General Information
....................................322
Settings...........................................................330
Entertainment...............................................341
Phone...............................................................359
4
C-MAX (CCG) Table of Contents

Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 34). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active
passenger airbag. Notice to Owners of Pickup Trucks
and Utility Type Vehicles
WARNING
Utility vehicles have a significantly
higher rollover rate than other types
of vehicles. Before you drive your vehicle, please read
this Owner
’s Guide carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using Your Vehicle With a
Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle is not equipped with a
snowplowing package.
Using Your Vehicle as an
Ambulance
Do not use this vehicle as an
ambulance.
Your vehicle is not equipped with the Ford
Ambulance Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
12
C-MAX (CCG) Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You touch the inside of the front
exterior door handle.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 43).
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
43
C-MAX (CCG) Keys and Remote ControlsE142585

1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The exterior lamps will flash twice.
The horn will sound if the system fails to
start, unless quiet start is on. Quiet start
will run the blower fan at a slower speed
to reduce noise. You can switch it on or off
in the information display. See General
Information (page 88).
Note: If you remote start your vehicle with
an integrated keyhead transmitter, you must
switch the ignition on before driving your
vehicle. If you remote start your vehicle with
an intelligent access transmitter, you must
press the
START/STOP button on the
instrument panel once while applying the
brake pedal before driving your vehicle.
The power windows will not work during
the remote start and the radio will not turn
on automatically.
The parking lamps will remain on and the
vehicle will run for 5, 10, or 15 minutes,
depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If the duration is set
to last 10 minutes, the duration will extend
by another 10 minutes. For example, if the
vehicle had been running from the first
remote start for five minutes, the vehicle
will continue to run now for a total of 20
minutes. You can extend the remote start
up to a maximum of 30 minutes.
Wait at least five seconds before remote
starting after a vehicle shutdown.
Turning the Vehicle Off After Remote
Starting Press the button once. The
parking lamps will turn off. You may have to be closer to the vehicle
than when starting due to ground reflection
and the added noise of the running vehicle.
You can disable or enable the remote start
system through the information display.
See
General Information (page 88).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See
Passive
Anti-Theft System (page 63).
To re-program the passive anti-theft
system see an authorized dealer.
48
C-MAX (CCG) Keys and Remote ControlsE138625

Volume down
C
Seek down or previous
D
Seek, Next or Previous
Press the seek button to:
• tune the radio to the next or previous
stored preset
• play the next or the previous track.
Press and hold the seek button to:
• tune the radio to the next station up or
down the frequency band
• seek through a track.
VOICE CONTROL (IF EQUIPPED) Pull the control to select or deselect voice
control. See
SYNC™ (page 287). See
MyFord Touch ™ (page 322). CRUISE CONTROL
See
Cruise Control (page 171).
INFORMATION DISPLAY
CONTROL See
Information Displays (page 88).
66
C-MAX (CCG) Steering WheelE129464 E142437 E130248

HomeLink Wireless Control
System (If Equipped)
WARNING
Do not use the system with any
garage door opener that does not
have the safety stop and reverse
feature as required by U.S. Federal Safety
Standards (this includes any garage door
opener manufactured before April 1, 1982).
A garage door opener which cannot detect
an object, signaling the door to stop and
reverse, does not meet current federal
safety standards. Using a garage door
opener without these features increases
the risk of serious injury or death. Note:
Make sure that the garage door and
security device are free from obstruction
when you are programming. Do not program
the system with the vehicle in the garage.
Note: Make sure you keep the original
remote control transmitter for use in other
vehicles as well as for future system
programming.
Note: We recommend that upon the sale
or lease termination of your vehicle, you
erase the programmed function buttons for
security reasons. See Erasing the function
button codes later in this section.
Note: You can program a maximum of
three devices. To change or replace any of
the three devices after it has been initially
programmed, you must first erase the
current settings. See Erasing the function
button codes later in this section. The universal garage door opener replaces
the common hand-held garage door
opener with a three-button transmitter
that is integrated into the driver
’s sun visor.
The system includes two primary features,
a garage door opener and a platform for
remote activation of devices within the
home. As well as being programmed for
garage doors, the system transmitter can
be programmed to operate entry gate
operators, security systems, entry door
locks and home or office lighting.
Additional system information can be
found online at www.homelink.com or by
calling the toll-free help line on
1-800-355-3515.
In-vehicle programming
This process is to program your hand-held
transmitter and your in-vehicle HomeLink
button.
Note: Put a new battery in the hand-held
transmitter. This will ensure quicker training
and accurate transmission of the
radio-frequency signal. 1.
With your vehicle parked outside of the
garage, turn your ignition to the
on
position, but do not start your vehicle.
2. Hold your hand-held garage door transmitter 1– 3 inches (2–8
centimeters) away from the HomeLink
button you want to program.
117
C-MAX (CCG) Universal Garage Door OpenerE142657 E142658

3. Using both hands, simultaneously,
press and hold the desired HomeLink
button and the hand-held transmitter
button. DO NOT release either one until
the HomeLink indicator light flashes
slowly and then rapidly. When the
indicator light flashes rapidly, both
buttons may be released. The rapid
flashing indicates successful training.
4. Press and hold the HomeLink button you programmed for five seconds, then
release. You may need to do this twice
to activate the door. If your garage door
does not operate, watch the HomeLink
indicator light.
If the indicator light stays on, the
programming is complete. See
Programming your garage door motor
later in this section.
If the indicator light flashes rapidly for 2
seconds and then turns to a constant light,
the HomeLink button is not programmed
yet. Do the following:
Press and hold the HomeLink button while
you press and release the hand-held
transmitter button every 2 seconds. The
HomeLink indicator light will flash slowly
and then rapidly once the HomeLink
function button recognizes and accepts
the hand-held transmitter ’s radio
frequency signal.
After programming the HomeLink button,
begin programming your garage door
opener motor.
Note: You may need a ladder to reach the
unit and you may need to remove the cover
or lamp lens on your garage door opener. To program additional buttons, repeat
Steps 1 – 4.
For questions or comments, please contact
HomeLink at www.homelink.com or
1-800-355-3515.
Programming your garage door opener
motor
1. Press the learn button on the garage
door opener motor and then you have
30 seconds to complete the next two
steps.
2. Return to your vehicle. 3.
Press and hold the function button you
want to program for 2 seconds, then
release. Repeat this step. Depending
on your brand of garage door opener,
you may need to repeat this sequence
a third time.
Erasing the Function Button Codes
Note: You cannot erase individual buttons.
118
C-MAX (CCG) Universal Garage Door OpenerE142659 E142658

GENERAL INFORMATION
WARNINGS
Extended idling at high engine
speeds can produce very high
temperatures in the engine and
exhaust system, creating the risk of fire or
other damage. Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire. Do not start the vehicle in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always
open the garage door before you start the
vehicle. If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by an authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes. If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 miles
(8 kilometers) after you reconnect it. This
is because the engine management system
must realign itself with the engine. You can
disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the vehicle, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
vehicle. IGNITION SWITCH
0 (off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
I
(accessory) - Allows the electrical
accessories, such as the radio, to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
II
(on) - All electrical circuits are
operational and the warning lamps and
indicators illuminate.
III
(start) - cranks the engine.
KEYLESS STARTING
Note: The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the vehicle.
124
C-MAX (CCG) Starting and Stopping the EngineE72128

PARKING AID (IF EQUIPPED)
WARNINGS
To help avoid personal injury, please
read and understand the limitations
of the system as contained in this
section. Sensing is only an aid for some
(generally large and fixed) objects when
moving in reverse on a flat surface at
parking speeds. Traffic control systems,
inclement weather, air brakes, and external
motors and fans may also affect the
function of the sensing system; this may
include reduced performance or a false
activation. To help avoid personal injury, always
use caution when in R (Reverse) and
when using the sensing system.
This system is not designed to
prevent contact with small or moving
objects. The system is designed to
provide a warning to assist the driver in
detecting large stationary objects to avoid
damaging the vehicle. The system may not
detect smaller objects, particularly those
close to the ground. Certain add-on devices such as large
trailer hitches, bike or surfboard racks
and any device that may block the
normal detection zone of the system, may
create false beeps. Note:
Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. If the sensors
are covered, the system ’s accuracy can be
affected. Do not clean the sensors with
sharp objects.
Note: If your vehicle sustains damage to
the bumper or fascia, leaving it misaligned
or bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alarms. Note:
If your vehicle is equipped with
MyKey®, it is possible to prevent turning the
sensing system off. See
MyKey ™ (page
49).
The sensing system warns the driver of
obstacles within a certain range of the
bumper area. The system turns on
automatically whenever the ignition is
switched on.
When receiving a detection warning, the
radio volume is reduced to a
predetermined level. After the warning
goes away, the radio volume returns to the
previous level.
Rear Sensing System
The rear sensors are only active when the
transmission is in R (Reverse). As the
vehicle moves closer to the obstacle, the
rate of the audible warning increases.
When the obstacle is fewer than 12 inches
(30 centimeters) away, the warning
sounds continuously. If a stationary or
receding object is detected farther than 12
inches (30 centimeters) from the side of
the vehicle, the tone sounds for only three
seconds. Once the system detects an
object approaching, the warning sounds
again.
162
C-MAX (CCG) Parking Aids