service FORD C MAX HYBRID 2014 2.G Quick Reference Guide

CREATE YOUR ACCOUNT
1. Set up your owner account at
SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada). Register by
following the on-screen instructions.
After registering, you can learn about
the services available to you.
2. SYNC uses a wireless connection
called
Bluetooth® to communicate
with your phone. Switch on
Bluetooth mode in your phone’s
menu options. This lets your phone
find SYNC. If you need more details
on setting up your phone with SYNC,
visit SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada), or your
phone manufacturer’s website.
WHY DO YOU NEED A SYNC
OWNER ACCOUNT?
A SYNC owner account is required for
Vehicle Health Report activation and the
ability to view your reports online. You’ll
also be able to take advantage of all of
the SYNC Services* and personalization
features, such as saving your Favorites
and Points of Interest (POI). You’ll receive
the latest software updates that add new
places, directions and information; and if
you have questions, you’ll get free customer
support. Some services may not be
available in your area. Create your account
by visiting the website or calling the
toll-free number for more information.
For U.S. customers: visit SyncMyRide.com
or call 1-800-392-3673 (select Option 1
or 2 for language, then Option 3).
For Canadian customers: visit
SyncMyRide.ca or call 1-800-565-3673
(select Option 1 or 2 for language,
then Option 3).
PAIRING YOUR PHONE
WITH SYNC
In order to use many of the features of
SYNC, you must first pair and connect your
phone with SYNC. Make sure your vehicle is
in park (P) and both your ignition and radio
are switched on, then:

1. Touch Add Phone in the upper left,
corner of your touchscreen. Find SYNC
appears on the screen and instructs
you to begin the pairing process from
your device.
2. Make sure that Bluetooth is set to ON
and your cellular phone is in the proper
mode. See your phone’s manual if
necessary. Select SYNC and a six-digit
PIN appears on your device.
3. If you are prompted to enter a PIN on
your device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed on
your cellular phone.
5. The display indicates when the pairing
is successful.
NOTE The System May Prompt You to
» Set your phone as the primary or
favorite (the primary phone receives
messages and voicemail).
» Download your phone book (required
to use the full set of voice commands).
» Switch on 911 Assist
®.
TIPS
» Make sure you accept the request
from SYNC to access your phone.
» To pair subsequent phones, please
refer to Pairing Subsequent Phones
in the SYNC chapter of your
Owner’s Manual.
» If you experience pairing problems, try
performing a clean pairing by deleting
your services from SYNC, deleting the
SYNC connection from your phone, and
then repeating the process.
9
8
SYNC
®
with MyFord Touch
®
GETTING STARTED, UNDERSTANDING
SYNC WITH MYFORD TOUCH
Use the four-corner, four-color touchscreen to explore and interact with your vehicle.
The screen works the same way as traditional controls, knobs and buttons do. Press
the various corners on your touchscreen firmly and accurately to personalize the many
features and settings of your vehicle. The system provides easy interaction with your
cellular phone, multimedia entertainment, climate controls and navigation system*. Before You Get Started

» Pair your phone to SYNC before using
MyFord Touch (see the Getting Started
with Your SYNC System section for
instructions on how to do this).
» If you have the navigation SD card*,
make sure to insert it into the media
port or your navigation cannot work.
EV Info
Press the “road and leaf” icon to access the
Power Flow and Charge Settings screens.
» The Power Flow screen shows you where
your vehicle power is coming from and
where it is being used.
» The Charge Settings screen lets you
schedule GO Times and cabin conditioning,
select charging preferences, view charge
status and more.
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE.
*if equipped*if equipped *if equipped

GET IN TOUCH USING YOUR FOUR-CORNER TOUCHSCREEN
Phone, Navigation, Climate and Entertainment are the four main features of SYNC with MyFord Touch.
Each feature has its own corner represented by its own color.11
10
PHONE
Voice-control your phone for hands-free
calling with your phone securely put away.
With SYNC, you won’t even need to know
the phone number. Just say the name of
the person you want from your contacts.
Your Phone Connects You with Many
Other Features and SYNC Services*
» Connect to SYNC Services for traffic,
directions, business searches and
information favorites.
» Connect to Operator Assist to help
locate a listing or destination.
» Call for a Vehicle Health Report.
» Connects directly to a 911 Operator in
the event of an accident (feature must
be set to ON prior to an incident).
» Transfer calls seamlessly from
SYNC to phone as you get in or out
of your vehicle.
Refer to the SYNC chapter of your Owner’s
Manual for complete details.
USING YOUR PHONE
WITH SYNC
NOTE You must download your phone
book to make phone calls with voice
commands by name. Remember to say
the contact name exactly as you listed it in
your phone book.
Making a Phone Call
Use SYNC to make a phone call to anyone
in your phone book by pulling the voice
control
and when prompted, give a
voice command.
For example, you could say “Call Jake Smith
at home”. SYNC repeats the command
back to you and dials the number.
NOTE You can make phone calls by
pulling the voice control
and when
prompted, give the voice command “Dial”
again to initiate the call.

Answering Incoming Calls
Whenever you have an incoming call, the
name and number of the person calling
appears in the display. Press the
button
to answer an incoming call. You can hang
up at any time by pressing and holding the
button.
Do Not Disturb Mode
This feature blocks incoming calls and text
messages, and saves them for later. You
still have access to outgoing calls when this
feature is active. Say the voice command
“Do not disturb on” to enable and “Do not
disturb off” to disable.
NAVIGATION*
Get started with your navigation system
by pressing the upper-right, green corner.
The available voice-activated navigation
system includes:
» SiriusXM Traffic™
» SiriusXM Travel Link™
» GPS (Global Positioning
System) technology
» 3-D mapping
» Turn-by-turn navigation
Some features require activation. Refer to
the MyFord Touch chapter of your Owner’s
Manual for complete details.
TIPS
» Save your favorite locations by
touching Save to Favorites.
» Change your map views from Direction
Headed, North Up or 3-D. Set a Destination
Set a destination on your touchscreen by
using a street address, a city center, a place
on the map or a point of interest (POI).
The easiest way, however, is by voice.

1. Pull the voice control
.
When prompted, say “Destination
street address”.
2. The system asks you to say the
full address and then displays an
example on-screen.
3. You can then speak the address
naturally, such as: “One two three
Main Street, Anytown”.
You can also use the touchscreen to enter a
destination and narrow your choices by city
or street as you type.
You can choose from up to three different
types of routes:
» Fastest: Uses the fastest moving
roads possible.
» Shortest: Uses the shortest
distance possible.
» Eco (EcoRoute): Uses the most
fuel-efficient route.
CLIMATE
SYNC with MyFord Touch controls the
temperature, airflow direction, fan speed,
and activates other climate features
like heated front seats for you and your
passenger. To use voice commands to
operate climate, say a voice command like
“Climate temperature 72 degrees” and
MyFord Touch makes that adjustment.
Set Your Temperature
» Touch the lower-right, blue Climate
corner on the touchscreen.
» Set your exact, desired temperature by
using the + or – buttons.
SYNC
®
with MyFord Touch
® (continued)
*if equipped*if equipped