steering FORD C MAX HYBRID 2015 2.G Workshop Manual

Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available.
Accept the call by pressing
Accept on the touchscreen or
by pressing this phone button on
your steering wheel controls. Reject the call by pressing
Reject
on the touchscreen or by
pressing this phone button on
your steering wheel controls.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on your
touchscreen to select from the following
options:
Phone
Touch this button to access the on-screen
numerical pad to enter a number and place
a call. During an active call, you can also
choose to:
• Mute the call.
• Put the call on hold.
• Turn on the privacy feature.
• Join two calls.
• End the call.
Quick Dial
Set up favorite contacts from your
phonebook or history folder.
Phonebook
Touch this button to access and call any
contacts in your previously downloaded
phone book. The system places the entries
in alphabetical categories summarized at
the top of the screen. To switch on contact picture settings, if
your device supports this feature, press
Phone > Settings > Manage Phonebook
>
Download photos from Phonebook
> On.
History
After you connect your Bluetooth-enabled
phone to SYNC, you can access any
previously dialed, received or missed calls.
You can also choose to save these to your
Favorites or to Quick Dial.
Note: This is a phone-dependent feature.
If your phone does not support downloading
call history using Bluetooth, SYNC keeps
track of calls made with the SYNC system.
Messaging
Send text messages using your
touchscreen. See
Text messaging later
in this section.
Settings
Touch this button to access various phone
settings, such as turning Bluetooth on and
off, managing your phonebook and more.
See
Phone settings later in this section.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Note: SYNC does not download read text
messages from your phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, such
as LOL.
1. Touch the top left corner of the display
to access the
Phone menu.
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Bluetooth
Touch this tab to turn Bluetooth off or on.
Do Not Disturb
Touch this tab if you want all calls to go
directly to your voice mail and not ring in
the vehicle. When this feature is on, text
message notifications do not ring inside
the cabin either.
911 Assist
Turn on or turn off the 911 Assist feature.
See Information (page 379).
Phone Ringer
Select the ring tone you want to hear when
you receive a call. Choose from possible
system ring tones, your currently paired
phone ’s ring tone, a beep, text-to-speech
or a silent notification.
Text Message Notification
Select a text message notification, if
supported by your phone. Choose from
possible system alert tones,
text-to-speech or silent.
Internet Data Connection
If your phone is compatible, use this screen
to adjust your internet data connection.
Select to make your connection profile
with the personal area network or to switch
off your connection. You can also choose
to adjust your settings or have the system
always connect, never connect when
roaming or query on connect. Press
? for
more information.
Manage Phonebook
Touch this button to access features such
as automatic phonebook download,
re-download your phonebook, add
contacts from your phone as well as delete
or upload your phonebook. Roaming Warning
Touch this button to have the system alert
you when your phone is in roaming mode.
Phone Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands: "PHONE"
"Call"
"Call "
"Call at home" "Call at work""Call on cell"
"Call on other" "Call voicemail" "Dial"
"Do not disturb off" "Do not disturb on"
"Forward text messages"
"Go to hands free" *
"Hold call off" *
"Hold on" *
"Join calls" *
"Listen to text message <#>" "Listen to text messages"
"Messages" **
"Mute call" *
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If your vehicle is not equipped with
Navigation:
•
Turn-by-turn directions appear in the
information display, in the status bar
of your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible
prompts.
• When on an active route, you can
select Route Summary or Route
Status using the touchscreen controls
or voice commands to view the Route
Summary Turn List
or the Route
Status ETA. You can also turn voice
guidance on or off, cancel the route or
update the route. If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
delivers a new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See
Navigation (page 392).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu. SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points, such as work or home. You
can also save favorite information like sports teams, such
as Detroit Lions, or a news category. You can learn more
about personalization by logging onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
SYNC Services Voice Commands When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands: "SERVICES"
"Cancel route"
"Navigation voice off" "Navigation voice on" "Next turn"
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Ski Conditions
Touch this button to view ski conditions
for a specific area.
Sirius Travel Link Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands: "SIRIUS TRAVEL LINK"
"5-day weather forecast" "Fuel prices"
"Movie listings"
"Sports headlines" *
"Sports schedules" *
"Sports scores" *
"Traffic"
"Weather"
"Weather map" "Help"
* If you say "Sports headlines", "Sports
schedules" or "Sports scores", you can
then say any of the commands in the
following chart. Sports-related commands
"Baseball"
"College basketball" "College football" "Golf"
"MLS" Sports-related commands
"My teams""NBA""NFL"
"NHL"
"WNBA" "Help" Additional sports-related voice
commands
"Baseball headlines" "Baseball schedule" "Baseball scores"
"College basketball headlines" "College basketball schedule" "College basketball scores"
"College football headlines" "College football schedule" "College football scores" "Golf headlines"
"Golf leaderboard" "Golf schedule"
"MLS headlines" "MLS schedule" "MLS scores"
"Motor sports headlines" "Motor sports order"
"Motor sports schedule" "My team headlines"
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Before making the call:
•
SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on. Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
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Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle
’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report.
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report". Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
Where Am I? (If Equipped)
For vehicle location and information touch
Help
> Where Am I?.
This allows you to view your vehicle's
current location, if your vehicle is equipped
with navigation. If your vehicle is not
equipped with navigation, you do not see
this button.
CLIMATE Press the lower right corner on
the touchscreen to access your
climate control features.
Depending on your vehicle line and option
package, your climate screen may look
different from the screen shown here.
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MAX Defrost: Distributes outside air through the windshield air vents and
automatically switches the air conditioning on. The fan is set to the highest
speed and the temperature to HI. When the air distribution is set in this position,
you are unable to select recirculated air or manually adjust the fan speed and
temperature control.
I
Manual airflow distribution controls:
Footwell and Defrost: Distributes
air through the windshield defroster vents, demister vents, floor vents and rear
seat floor vents, and provides outside air to reduce window fogging. Panel:
Distributes air through the instrument panel vents. Panel and Floor: Distributes
air through the instrument panel vents, demister vents, floor vents and rear seat
floor vents. Floor:
Distributes air through the demister vents, floor vents and
rear seat floor vents. Defrost: Touch to clear the windshield of fog and thin ice.
Touch again to return to the previous airflow selection. When on, defrost provides
outside air to reduce window fogging and distributes air through the windshield
defroster vents and demister vents.
J
Driver settings:
Touch + or – adjust the temperature.
K
Climate Control Voice Commands Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands: Climate Control Commands
"Climate automatic" "Climate off""Climate on"
"Climate temperature <15.5-29.5> degrees" "Climate temperature <60-85> degrees" "Help"
There are additional climate control
commands but in order to access them,
you have to say "Climate" first. When the
system is ready to listen, you may say any
of the following commands:
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POI Icons
Touch this button to select icons to display
on the map. You can select up to three
icons to display on the map at the same
time. Turn these ON or OFF.
Cancel Route
Touch this button to cancel the active
route.
View/Edit Route
Access these features when a route is
active:
• View Route.
• Edit Destination/Waypoints.
• Edit Turn List.
• Detour.
• Edit Route Preferences.
• Edit Traffic Preferences.
• Cancel Route.
Nokia is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
Nokia by going to
http://mapreporter.navteq.com. Nokia
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-4NAVTEQ
(1-866-462-8837) (in Mexico, call
01-800-557-5539) or going to
www.navigation.com/sync. You need to
specify the make and model of your vehicle
to determine if there is an update available. Navigation Voice Commands When in navigation mode, press
the voice button on the steering
wheel controls. After the tone,
say any of the following commands: Navigation system voice commands
"Cancel next waypoint" 1
"Cancel route" 1
"Destination" 2
"Destination "
"Destination " "Destination favorites""Destination home"
"Destination intersection"
"Destination nearest " "Destination nearest POI"
"Destination play nametags" "Destination POI"
"Destination POI category"
"Destination previous destination" "Destination street address"
"Detour"1
"Navigation" 3
"Navigation voice volume decrease" "Navigation voice volume increase"
"Repeat instruction" 1
"Show 3D"
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Check Every 12 Months (C-MAX Energi
Plug-in Hybrid Only)
Inspect the engine oil filter for signs of
damage such as rust, paint blistering,
scratches or dents. If any of these
conditions are present, replace the filter.
See Normal Scheduled Maintenance
(page 430). Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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Normal Maintenance Intervals
C-MAX Full Hybrid
Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer
for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect engine cooling system and motor/electronics
cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine Oil
Check (page 213). Other maintenance items
*
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
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