engine oil FORD C MAX HYBRID 2015 2.G Owners Manual

Opening and Closing the Hood.............209
Under Hood Overview - Hybrid Electric
Vehicle (HEV)............................................210
Under Hood Overview -
Plug-In Hybrid
Electric Vehicle (PHEV)..........................212
Engine Oil Dipstick........................................213
Engine Oil Check...........................................213
Engine Coolant Check
................................214
Automatic Transmission Fluid Check............................................................218
Brake Fluid Check.........................................218
Power Steering Fluid Check......................218
Washer Fluid Check
.....................................218
Fuel Filter.........................................................218
Changing the 12V Battery..........................219
Checking the Wiper Blades.....................220
Changing the Wiper Blades.....................220
Adjusting the Headlamps
.........................222
Removing a Headlamp..............................223
Changing a Bulb...........................................223
Bulb Specification Chart...........................228
Changing the Engine Air Filter................230
Vehicle Care
General Information
...................................233
Cleaning Products.......................................233
Cleaning the Exterior..................................233
Waxing.............................................................234
Cleaning the Engine....................................234
Cleaning the Windows and Wiper Blades..........................................................235
Cleaning the Interior
...................................235
Cleaning the Instrument Panel and Instrument Cluster Lens........................235
Cleaning Leather Seats.............................236
Repairing Minor Paint Damage...............237
Cleaning the Alloy Wheels
........................237
Vehicle Storage.............................................237 Wheels and Tires
Temporary Mobility Kit..............................240
Tire Care
..........................................................246
Using Snow Chains....................................260
Tire Pressure Monitoring System..........260
Technical Specifications
...........................264
Capacities and Specific- ations
Engine Specifications................................266
Motorcraft Parts...........................................267
Vehicle Identification Number
...............268
Vehicle Certification Label.......................268
Transmission Code Designation
............269
Capacities and Specifications................270
Audio System
General Information....................................273
Audio Unit -
Vehicles With: SYNC/AM/
FM/CD..........................................................274
Audio Unit - Vehicles With: Premium AM/ FM/
CD..........................................................276
Audio Unit - Vehicles With: Sony AM/FM/ CD..................................................................278
Digital Radio
...................................................281
Satellite Radio..............................................283
Audio Input Jack..........................................286
USB Port
.........................................................286
Media Hub
......................................................287
SYNC™
General Information
...................................288
Using Voice Recognition...........................290
Using SYNC™ With Your Phone............292
SYNC™ Applications and Services......303
Using SYNC™ With Your Media Player............................................................310
SYNC™ Troubleshooting..........................318
4
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Table of Contents

Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
8
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Introduction E71340 E161353

Note:
Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.
Anti-Lock Braking System If it lights when you are driving,
this indicates a malfunction. You
will continue to have normal
braking (without anti-lock braking system)
unless the brake system warning lamp also
lights. Have the system checked by an
authorized dealer.
Battery If it lights while driving, this
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have the system checked
by an authorized dealer immediately.
Brake System Lights when you engage the
parking brake with the ignition
on.
If it lights when you are driving, check that
you do not have the parking brake
engaged. If you do not have the parking
brake engaged, this indicates low brake
fluid level or a brake system malfunction.
Have the system checked immediately by
an authorized dealer. WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It will take you longer to stop
your vehicle. Have your vehicle checked by
your authorized dealer immediately. Driving
extended distances with the parking brake
engaged can cause brake failure and the
risk of personal injury. Cruise Control (If Equipped)
Lights when you switch on this
feature.
Direction Indicator Lights when you switch on the
left or right direction indicator or
hazard warning flasher. If the
indicators stay on or flash faster, check for
a burned out bulb. See
Changing a Bulb
(page 223).
Door Ajar Displays when the ignition is on
and any door is not completely
closed.
Engine and Motor Coolant
Temperature Lights when the engine or motor
coolant temperature is high.
Stop the vehicle as soon as
possible, switch off the engine and let cool.
Engine Oil If it lights with the engine running
or while you are driving, this
indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch off the engine. Check the engine
oil level. See Engine Oil Check (page 213).
Note: Do not resume your journey if it lights
despite the level being correct. Have the
system checked by an authorized dealer
immediately.
EV Now Lights when you select this
feature on. See Hybrid Electric
Vehicle
(page 128).
84
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Instrument Cluster E144522 E71340 E144814

Action
Message
Displayed when the vehicle is in the Accessory ignition state.
Accessory Power Active
Displayed as a reminder to press the brake while starting the vehicle.
Press Brake to Start
Displayed as a reminder to apply the brake and push the startbutton to start the vehicle.
Press Brake + Start
Button
Displayed as needed by the system for proper function.
Place Key in Backup Slot
Displayed during spare key programming, when an intelligentaccess key is programmed to the system.
Key Programmed x Keys
Total
Displayed during spare key programming when the maximumnumber of keys have been programmed.
Max Number of Keys
Learned
Displayed when an attempt is made to program a spare keyusing two existing MyKeys.
Could Not Program
Integrated Key
Maintenance Action
Message
Stop the vehicle as soon as safely possible, turn off the engine.Check the oil level. If the warning stays on or continues to
come on with your engine running, contact your authorized dealer as soon as possible.
LOW Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less.See Engine Oil Check (page 213).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See
Engine Oil
Check (page 213).
Oil Change Required
Indicates the brake fluid level is low and the brake system
should be inspected immediately. See
Brake Fluid Check
(page 218).
Brake Fluid Level LOW
Displays when the brake system needs servicing. Stop thevehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high.
Engine Coolant Overtem-
perature
Displays when the motor coolant temperature is excessively high.
Motor Coolant Overtem-
perature
100
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Information Displays

Action
Message
Displayed when the kit needs service. See your authorized dealer.
Service Tire Mobility Kit
Informs the driver that the powertrain needs service due to apowertrain malfunction.
See Manual
Displays when EV functionality is disabled and the engine is
running to maintain oil quality. See Hybrid Electric Vehicle
(page 128).
Engine On Due to Low
Use Normal Operation
MyKey Action
Message
Displayed during key programming when MyKey cannot be programmed.
MyKey Not Created
Displays when MyKey is active.
MyKey Active Drive
Safely
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 80 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is reached.
Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.
Check Speed Drive
Safely
Displays when a MyKey is in use and Belt-Minder is activated.
Buckle Up to Unmute
Audio
Displays when a MyKey is in use and Traction control is activated.
Traction Control On -
MyKey Setting
Displays when a MyKey is in use and park aid is activated.
MyKey Park Aid Cannot
Be Deactivated
101
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Information Displays

Note:
Cold temperatures will affect the
engine warm up time and the low engine
use mode may operate more frequently. Note:
An oil change is not required but gives
you the option of not running a low engine
use cycle. Resetting the oil life monitoring
system will suspend the low engine use
mode.
Frequently asked questions Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the
key is off. When you switch the key on, high voltage contactors inside the battery are
closed to make the electricity available to the motor and generator and enable the
vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or if
the outside temperature is low. (For C-MAX Energi vehicles, the engine may not berequired to operate these functions.)
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
make sure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
The engine is required to turn on above thisspeed to protect the transmission hard- ware.
Why does my engine never shut down
above 85 mph (137 km/h)
In order to make sure that the climate
control system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant
temperature has to be kept sufficiently hot. Keeping the engine on is required to main- tain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
132
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Unique Driving Characteristics

Answer
Question
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate when
driving at a steady speed. These are charac- teristics of the Atkinson engine cycle and the transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10000 miles
(16000 kilometers) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle. (For C-MAX Energi
vehicles, the vehicle can be plugged into a
110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towed
without modification. See Towing (page
181).
Can I tow the hybrid behind my motor home
with all four wheels down?
133
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Unique Driving Characteristics

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. The engine also needs to
break in. Avoid hard accelerations and
driving too fast for the first 1000 miles
(1600 kilometers). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
•
How you drive your vehicle.
• How you maintain your vehicle.
• The conditions you drive your vehicle
in.
You may improve your fuel economy by
keeping these in mind:
• Drive your vehicle at reasonable
speeds. Traveling at 65 mph
(105 km/h) uses about 15% less fuel
than traveling at 75 mph (121 km/h).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Switch off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable.
• When it is cold outside, park in a sunny
location or a climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin. •
Switch off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For the C-MAX Energi, use
preconditioning to improve your fuel
economy. See
High Voltage Battery
(page 145).
• Switch off the heated seats if you are
not using them.
• Switch off the defroster when you no
longer need it for visibility.
• For the C-MAX Energi, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. For information on
enabling eco-cruise, See
Cruise
Control (page 170).
• Shift into low gear (L) when enhanced
engine braking is needed. Otherwise,
use drive gear (D) shift position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the farthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
• Use the recommended engine oil. See
Capacities and Specifications (page
266
).
183
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Driving Hints

Protected components
Fuse amp rating
Fuse or relay number
Cooling fan module.
50A Midi
F1
Electric water pump.
50A Midi
F2
Body control module supply 1.
50A Midi
F3
Body control module supply 2.
50A Midi
F4
Not used.
—
F5
Not used.
—
F6
Anti-lock brake system pump.
40A**
F7
Anti-lock brake system valve.
30A**
F8
Vacuum pump.
40A**
F9
Heater blower motor.
40A**
F10
Engine management.
30A**
F11
Not used.
—
F12
Powertrain control module relay.
25A**
F13
Rear wiper.
20A**
F14
Body control module KL30 supply.
30A**
F15
Body control module 15 feed.
20A**
F16
Transmission oil pump (C-MAX Energi).
20A**
F17
Front wiper motor.
20A**
F18
Anti-lock brake system and electronic
stability program module.
5A*
F19
Horn.
15A*
F20
Stop light switch.
5A*
F21
Vacuum pump monitoring.
5A*
F22
Engine control module 15.
5A*
F23
Powertrain control module 15.
Transmission oil pump 15.
Relay coils.
5A*
F24
Light switch module.
201
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Fuses

Engine coolant reservoir cap. See Engine Coolant Check (page 214).
A
Engine oil filler cap. See
Engine Oil Check (page 213).
B
Engine oil dipstick. See
Engine Oil Dipstick (page 213).
C
Engine air filter cover. See
Changing the Engine Air Filter (page 230).
D
Inverter system controller.
E
Brake fluid reservoir cap. See
Brake Fluid Check (page 218).
F
Power distribution box. See
Fuses (page 200).
G
Inverter system controller coolant reservoir cap.
H
Windshield washer fluid reservoir cap. See
Washer Fluid Check (page 218).
I
211
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MaintenanceABCDEFG
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