wiper blades FORD C MAX HYBRID 2015 2.G Owners Manual

Opening and Closing the Hood.............209
Under Hood Overview - Hybrid Electric
Vehicle (HEV)............................................210
Under Hood Overview -
Plug-In Hybrid
Electric Vehicle (PHEV)..........................212
Engine Oil Dipstick........................................213
Engine Oil Check...........................................213
Engine Coolant Check
................................214
Automatic Transmission Fluid Check............................................................218
Brake Fluid Check.........................................218
Power Steering Fluid Check......................218
Washer Fluid Check
.....................................218
Fuel Filter.........................................................218
Changing the 12V Battery..........................219
Checking the Wiper Blades.....................220
Changing the Wiper Blades.....................220
Adjusting the Headlamps
.........................222
Removing a Headlamp..............................223
Changing a Bulb...........................................223
Bulb Specification Chart...........................228
Changing the Engine Air Filter................230
Vehicle Care
General Information
...................................233
Cleaning Products.......................................233
Cleaning the Exterior..................................233
Waxing.............................................................234
Cleaning the Engine....................................234
Cleaning the Windows and Wiper Blades..........................................................235
Cleaning the Interior
...................................235
Cleaning the Instrument Panel and Instrument Cluster Lens........................235
Cleaning Leather Seats.............................236
Repairing Minor Paint Damage...............237
Cleaning the Alloy Wheels
........................237
Vehicle Storage.............................................237 Wheels and Tires
Temporary Mobility Kit..............................240
Tire Care
..........................................................246
Using Snow Chains....................................260
Tire Pressure Monitoring System..........260
Technical Specifications
...........................264
Capacities and Specific- ations
Engine Specifications................................266
Motorcraft Parts...........................................267
Vehicle Identification Number
...............268
Vehicle Certification Label.......................268
Transmission Code Designation
............269
Capacities and Specifications................270
Audio System
General Information....................................273
Audio Unit -
Vehicles With: SYNC/AM/
FM/CD..........................................................274
Audio Unit - Vehicles With: Premium AM/ FM/
CD..........................................................276
Audio Unit - Vehicles With: Sony AM/FM/ CD..................................................................278
Digital Radio
...................................................281
Satellite Radio..............................................283
Audio Input Jack..........................................286
USB Port
.........................................................286
Media Hub
......................................................287
SYNC™
General Information
...................................288
Using Voice Recognition...........................290
Using SYNC™ With Your Phone............292
SYNC™ Applications and Services......303
Using SYNC™ With Your Media Player............................................................310
SYNC™ Troubleshooting..........................318
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Table of Contents

WINDSHIELD WIPERS
Note:
Fully defrost the windshield before
switching on the windshield wipers.
Note: Make sure the windshield wipers are
switched off before entering a car wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades.
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield. Single wipe
A
Intermittent wipe
B
Normal wipe
C
High speed wipe
D Intermittent Wipe Short wipe interval
A
Intermittent wipe
B
Long wipe interval
C
Use the rotary control to adjust the
intermittent wipe interval.
Speed dependent wipers (if
equipped)
When your vehicle speed increases, the
interval between wipes will decrease.
AUTOWIPERS (If Equipped)
Note: Fully defrost the windshield before
switching on the windshield wipers.
Note: Make sure you switch off the
windshield wipers before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades.
Note: If you switch on the autolamps with
the autowipers, the low beam headlamps
will turn on automatically when the rain
sensor turns on the windshield wipers
continuously.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Wipers and WashersE168040 E168041

AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer check
and change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 426).
The automatic transmission does not have
a transmission fluid dipstick. Your
transmission does not consume fluid.
An authorized dealer should check the
fluid:
• If the transmission is not working
properly.
• If you notice signs of fluid leakage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating range;
there is no need to add fluid. If the fluid
levels are outside of the normal operating
range, the performance of the system
could be compromised; seek service from
your authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill. WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See
Capacities and
Specifications (page 266).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Maintenance

presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop,
set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 273). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 76).
Reset the radio station presets. See
Audio System
(page 273).
6. Allow the engine to idle for at least one
minute. If the engine turns off, step on
the accelerator to start the engine.
7. While the engine is running, step on the
brake pedal and shift the transmission
to N.
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely relearn the
idle and fuel trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy. Note:
Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for disposal.
Call your local authorized recycling center
to find out more about recycling automotive
batteries.
Note: It is recommended that the negative
battery cable terminal be disconnected from
the battery if you plan to store your vehicle
for an extended period of time.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES
Note:
Use the service position in winter to
provide easier access to the front wiper
blades for freeing them from snow and ice.
The front wipers will not return to their
normal position as soon as you switch on
the ignition. The front wipers will stay in the
service position when you switch the ignition
on or start the engine. Switch on the front
wipers to any mode, then switch off the
front wipers to bring the front wipers back
to the park position.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MaintenanceE142463

Note:
The windshield wiper blades are
different in length. If you install wiper blades
of the wrong length, the wipers may not
work correctly. If equipped with autowipers,
the rain sensor may not work correctly.
Note: Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back to the windshield. The wiper arms will
automatically return to their normal position
when the ignition is turned on.
Note: Replace wiper blades at least once
per year for optimum performance.
Note: Poor wiper quality can be improved
by cleaning the wiper blades and the
windshield
Setting the Front Wipers in the
Service Position
1. Make sure that the outside of the windshield is free from snow and ice.
2. Switch on the ignition. 3.
Switch off the ignition and within three
seconds, pull the wiper lever to toward
you. Hold the lever in until wipers have
moved to the service position. 4.
Release the lever when the wipers have
moved to the service position.
Changing the Front Wiper Blades
1. Pull the wiper blade and arm away from the glass. 2. Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.
Note:
Make sure that the wiper blade locks
into place.
Changing the Rear Window Wiper
Blade
1. Lift the wiper arm.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review MaintenanceE162733 E162532 E129990
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1 2

•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. 235
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Vehicle Care

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs (except in California).
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Belts and hoses.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States, provided
by a network of participating authorized
Ford Motor Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Extended Service Plan (ESP)

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
428
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Scheduled Maintenance

Center Console..............................................122
Changing a Bulb...........................................223 Lamp Assembly Condensation.................... 223
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 225
Replacing Headlamp Bulbs........................... 224
Replacing License Plate Lamp Bulb...........228
Replacing Reverse Lamp and Tail Lamp Bulbs:................................................................. 227
Replacing Tail, Brake and Turn Signal Bulbs.................................................................. 226
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 228
Changing a Fuse..........................................208 Fuses...................................................................... 208
Changing the 12V Battery..........................219
Changing the Engine Air Filter................230 Identifying Air Filter Element
Components.................................................. 230
Installing the Engine Air Filter Element............................................................. 231
Removing the Engine Air Filter Element............................................................. 231
Changing the Wiper Blades.....................220 Changing the Front Wiper Blades.................221
Changing the Rear Window Wiper
Blade................................................................... 221
Setting the Front Wipers in the Service Position.............................................................. 221
Charging the High Voltage Battery.........147 Charge Port........................................................... 148
Charging................................................................. 148
Charging Equipment.......................................... 147
Disconnecting the Charging Coupler..........150
Locking the Charging Coupler....................... 149
Waiting to Charge............................................... 149
Checking MyKey System Status...............52
Checking the Wiper Blades.....................220
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................14 General Information............................................. 14
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 25
Child Seat Positioning
..................................23
Cleaning Leather Seats.............................236
Cleaning Products.......................................233 Cleaning the Alloy Wheels........................237
Cleaning the Engine....................................234
Cleaning the Exterior..................................233
Exterior Chrome Parts...................................... 233
Exterior Plastic Parts........................................ 234
Stripes or Graphics............................................ 234
Underbody........................................................... 234
Cleaning the Instrument Panel and Instrument Cluster Lens.........................235
Cleaning the Interior
...................................235
Cleaning the Windows and Wiper Blades...........................................................235
Clearing All MyKeys.......................................50
Climate............................................................388 Climate Control Voice Commands............390
Climate Control............................................104
Collision, Damage or Fire Event...............191 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 191
Coolant Check See: Engine Coolant Check............................. 214
Crash Sensors and Airbag Indicator
.........41
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control..................................................65 Principle of Operation....................................... 170
Cruise control See: Using Cruise Control................................ 170
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................72 Type 1 - Conventional
(Non-Configurable)........................................ 72
Type 2 - Configurable.......................................... 72
Digital Radio
...................................................281
HD Radio Reception and Station
Troubleshooting............................................ 282
Direction Indicators
........................................73
444
C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review Index