jump start FORD C MAX HYBRID 2016 2.G Owners Manual

Fuel and Refueling
Safety Precautions.......................................143
Fuel Quality....................................................144
Fuel Filler Funnel Location........................145
Running Out of Fuel....................................145
Refueling.........................................................146
Fuel Consumption
.......................................150
Emission Control System
..........................150
High Voltage Battery
General Information....................................153
Charging the High Voltage Battery........155
High Voltage Battery Cut-Off Switch..........................................................160
Transmission
Automatic Transmission
.............................161
Brakes
General Information
....................................164
Hints on Driving With Anti-Lock Brakes...........................................................165
Parking Brake.................................................165
Hill Start Assist..............................................165
Traction Control
Principle of Operation.................................167
Using Traction Control................................167
Stability Control
Principle of Operation................................168
Using Stability Control
...............................169
Parking Aids
Principle of Operation.................................170
Rear Parking Aid
............................................170
Front Parking Aid............................................171
Active Park Assist..........................................172
Rear View Camera........................................176 Cruise Control
Principle of Operation.................................179
Using Cruise Control
....................................179
Driving Aids
Steering
.............................................................181
Load Carrying
Rear Under Floor Storage..........................182
Luggage Covers.............................................182
Load Limit
.......................................................183
Towing
Towing a Trailer.............................................190
Transporting the Vehicle...........................190
Towing the Vehicle on Four Wheels......190
Driving Hints
Breaking-In......................................................192
Economical Driving
......................................192
Driving Through Water................................193
Floor Mats
.......................................................194
Roadside Emergencies
Roadside Assistance
...................................195
Hazard Warning Flashers..........................196
Fuel Shutoff...................................................196
Jump Starting the Vehicle.........................197
Collision, Damage or Fire Event
..............199
Post-Crash Alert System
...........................201
Customer Assistance
Getting the Services You Need...............202
In California (U.S. Only)
............................203
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).....................204
Utilizing the Mediation/Arbitration Program (Canada Only).......................205
Getting Assistance Outside the U.S. and Canada........................................................205
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Table of Contents

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Roadside Emergencies

Note:
When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that the electrical system is safe to restart.
Once your vehicle determines that the
electrical system is safe, then the vehicle
will allow you to restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
an authorized dealer.
JUMP STARTING THE VEHICLE WARNINGS
The gases around the battery can
explode if exposed to flames, sparks
or lit cigarettes. An explosion could
result in injury or vehicle damage. Batteries contain sulfuric acid which
can burn skin, eyes and clothing, if
contacted.
Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission
may cause transmission damage.
Preparing Your Vehicle
Note:
Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle making
sure the two vehicles do not touch. Set
the parking brake on both vehicles and
stay clear of the engine cooling fan and
other moving parts.
2. Check all battery terminals and remove
any excessive corrosion before you
attach the battery cables. Ensure that
vent caps are tight and level. 3.
Turn the heater fan on in both vehicles
to protect from any electrical surges.
Turn all other accessories off.
Connecting the Jumper Cables
Your vehicle has a 12-volt battery that has
two prongs accessible from under the
hood. Your vehicle can be jumped the
same way conventional vehicles can by
using these prongs. The illustration below
shows the two connector prongs used for
jump-starting your vehicle. A. Positive prong (+)
B. Negative prong (-)
Note:
In the illustration, the vehicle on the
bottom is used to designate the assisting
(boosting) battery.
Note: Remove the red cap from the positive
prong (A) on your vehicle before connecting
the cables.
197
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1.
Connect the positive (+) jumper cable
to the positive (+) prong (A) of the
discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting
battery.
4. Make the final connection of the negative (-) cable to the negative (-)
prong (B) of your vehicle.
Note: Do not attach the negative (-) cable
to fuel lines, engine rocker covers, the intake
manifold or electrical components. These
items should not be considered grounding
points. WARNING
Never connect the negative end of
the cable to the negative (-) terminal
of the discharged battery. A spark
may cause an explosion of the gases that
surround the battery. Always use the
negative prong as a grounding point. Make sure that the cables are clear of fan
blades, belts, the moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1.
Start the booster vehicle and press the
accelerator pedal moderately.
2. Start the disabled vehicle. Check the instrument cluster for the Ready to
Drive light as the gasoline engine may
not start, but the electric motor may
be running.
3. Once you start the disabled vehicle, run
both vehicles for an additional three
minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
Note: In the illustration, the vehicle on the
bottom is used to designate the assisting
(boosting) battery.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Roadside EmergenciesE148861

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.
Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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C-MAX (CCG) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)

Information Messages.................................101
AdvanceTrac®..................................................... 102
Alarm....................................................................... 102
Battery and Charging System (High Voltage)............................................................ 102
Doors....................................................................... 103
Fuel........................................................................\
.. 103
Hill Start Assist.................................................... 103
Keys and Intelligent Access............................ 104
Maintenance........................................................ 105
MyKey..................................................................... 105
Park Aid.................................................................. 106
Park Brake............................................................. 106
Power Steering.................................................... 107
Remote Start........................................................ 107
Tire Pressure Monitoring System.................. 107
Transmission........................................................ 107
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................85
Instrument Lighting Dimmer......................76
Vehicles With Front Fog Lamps...................... 76
Vehicles Without Front Fog Lamps...............76
Interior Lamps
.................................................78
Front Interior Lamp.............................................. 78
Front Interior Lamp - With Panorama Roof...................................................................... 78
Rear Interior Lamp............................................... 79
Interior Mirror
...................................................83
Auto-Dimming Mirror.......................................... 83
Introduction.........................................................7
J
Jump Starting the Vehicle.........................197 Connecting the Jumper Cables..................... 197
Jump Starting...................................................... 198
Preparing Your Vehicle...................................... 197
Removing the Jumper Cables........................ 198
K
Keyless Starting
............................................129
Ignition Modes..................................................... 130Keys and Remote Controls.........................44
L
Lighting Control
...............................................74
Headlamp Flasher................................................ 75
High Beams............................................................. 74
Lighting...............................................................74 General Information............................................ 74
Load Carrying.................................................182
Load Limit
.......................................................183
Vehicle Loading - with and without a
Trailer .................................................................. 183
Locking and Unlocking
.................................56
Activating Intelligent Access ........................... 57
Autolock.................................................................. 59
Battery Saver......................................................... 60
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 59
Mechanical Key..................................................... 57
Opening a Rear Door from Inside................... 57
Power Door Locks................................................ 56
Remote Control.................................................... 56
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 58
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 58
Locks
...................................................................56
Luggage Covers.............................................182 Removing the Shade......................................... 182
M
Maintenance..................................................218 General Information.......................................... 218
Manual Liftgate..............................................60 Closing the Liftgate.............................................. 61
Opening the Liftgate.......................................... 60
Manual Seats
..................................................115
Adjusting the Height of the Driver's
Seat...................................................................... 116
Lumbar Adjustment (If Equipped)................117
Moving the Seat Backward and Forward.............................................................. 116
Recline Adjustment............................................ 116
Media Hub
......................................................296
Message Center See: Information Displays................................. 93
387
C-MAX (CCG) Canada/United States of America, enUSA, First Printing Index