audio FORD C MAX HYBRID 2017 2.G Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation.......................................12
Special Notices................................................12
Mobile Communications Equipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................15
At a Glance
Instrument Panel Overview........................16
Child Safety
General Information
.......................................18
Installing Child Restraints
............................19
Booster Seats..................................................25
Child Restraint Positioning
..........................27
Child Safety Locks.........................................28
Seatbelts
Principle of Operation
..................................30
Fastening the Seatbelts
................................31
Seatbelt Height Adjustment
......................33
Seatbelt Warning Lamp and Indicator Chime
.............................................................33
Seatbelt Reminder
........................................34
Child Restraint and Seatbelt Maintenance................................................36
Seatbelt Extension........................................36
Personal Safety System ™
Personal Safety System ™
..........................37Supplementary Restraints
System
Principle of Operation..................................38
Driver and Passenger Airbags...................39
Front Passenger Sensing System............40
Side Airbags.....................................................42
Driver Knee Airbag.........................................43
Safety Canopy ™
............................................43
Crash Sensors and Airbag Indicator.......45
Airbag Disposal
..............................................46
Keys and Remote Controls
General Information on Radio Frequencies..................................................47
Remote Control
...............................................47
Replacing a Lost Key or Remote Control............................................................51
MyKey ™
Principle of Operation
...................................52
Creating a MyKey............................................53
Clearing All MyKeys.......................................53
Checking MyKey System Status...............55
Using MyKey With Remote Start Systems.........................................................55
MyKey Troubleshooting...............................55
Doors and Locks
Locking and Unlocking.................................57
Manual Liftgate................................................61
Power Liftgate
.................................................62
Security
Passive Anti-Theft System........................66
Anti-Theft Alarm
............................................67
Steering Wheel
Adjusting the Steering Wheel...................68
Audio Control..................................................68
Voice Control...................................................69
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The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).....................206
Utilizing the Mediation/Arbitration Program (Canada Only).......................207
Getting Assistance Outside the U.S. and Canada........................................................207
Ordering Additional Owner's Literature
....................................................208
Reporting Safety Defects (U.S. Only)............................................................209
Reporting Safety Defects (Canada Only)............................................................209
Fuses
Fuse Specification Chart
.............................211
Changing a Fuse..........................................220
Maintenance
General Information
....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid Electric Vehicle (HEV)
............................................223
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)
.........................225
Engine Oil Dipstick
......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission Fluid Check............................................................232
Brake Fluid Check
........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter
........................................................233
Changing the 12V Battery
.........................233
Checking the Wiper Blades
......................234
Changing the Wiper Blades
.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb
...........................................238
Bulb Specification Chart...........................242 Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine
...................................249
Cleaning the Windows and Wiper Blades..........................................................249
Cleaning the Interior
...................................250
Cleaning the Instrument Panel and Instrument Cluster Lens.........................251
Cleaning Leather Seats
.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels
..................................252
Vehicle Storage
.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care
...........................................................261
Using Summer Tires
....................................275
Using Snow Chains
.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific- ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label
.......................285
Transmission Code Designation
............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/ CD.................................................................290
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Audio Unit - Vehicles With: Premium AM/
FM/CD.........................................................293
Audio Unit - Vehicles With: Sony AM/FM/ CD..................................................................294
Audio Unit - Vehicles With: AM/FM/CD/ Satellite Radio..........................................298
Digital Radio
.................................................300
Satellite Radio
..............................................303
USB Port
.........................................................305
Media Hub......................................................305
SYNC™
General Information...................................306
Using Voice Recognition...........................308
Using SYNC™ With Your Phone.............310
SYNC™ Applications and Services.......322
Using SYNC™ With Your Media Player............................................................327
SYNC™ Troubleshooting.........................336
SYNC™ 3
General Information
...................................344
Home Screen
.................................................357
Using Voice Recognition
...........................358
Entertainment..............................................365
Phone...............................................................375
Navigation......................................................380
Electric Vehicle Information....................389
Apps.................................................................409
Settings
............................................................412
SYNC™ 3 Troubleshooting......................425
Accessories
Accessories....................................................437
Ford Protect
Ford Protect
..................................................439
Scheduled Maintenance
General Maintenance Information
........441 Normal Scheduled Maintenance
..........445
Special Operating Conditions Scheduled Maintenance.............................................447
Scheduled Maintenance Record...........449
Appendices
End User License Agreement
.................459
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INSTRUMENT PANEL OVERVIEW
Air vents.
A
Direction indicators. See Direction Indicators (page 76). High beam. See
Lighting Control (page 74).
B
Steering wheel control. See
Information Display Control (page 70).
C
See
Instrument Cluster (page 84). See Information Displays (page 92).
D
Steering wheel control. See
Information Display Control (page 70).
E
Wiper lever. See
Wipers and Washers (page 71).
F
Hazard flasher switch. See
Hazard Warning Flashers (page 198).
G
Information and entertainment display.
H
Audio unit. See
General Information (page 289).
I
Climate controls. See
Climate Control (page 109).
J
Keyless start button. See
Keyless Starting (page 129).
K
Steering wheel adjustment. See
Adjusting the Steering Wheel (page 68).
L
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PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys
programmed to the vehicle can be
activated with these restricted modes.
Any keys that have not been programmed
are referred to as administrator keys or
admin keys. These can be used to:
•
Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have programmed a MyKey, you
can access the following information using
the information display:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle has
traveled using a MyKey.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles with push-button start,
when both a MyKey and an admin remote
transmitter are present, the admin remote
transmitter will be recognized by the vehicle
while switching the ignition on to start the
vehicle.
Non-configurable Settings
The following settings cannot be changed
by an admin key user: •
Seat belt reminder or Belt Minder. You
cannot disable this feature. The audio
system will mute when the front seat
passengers' safety belts are not
fastened.
• Early low fuel. The low-fuel warning
activates earlier, giving the MyKey user
more time to refuel.
• Driver assist features, if equipped on
your vehicle, are forced on: parking aid.
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the vehicle. You can also
change the settings afterward with an
admin key.
• A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control. WARNING
Do not set MyKey maximum speed
limit to a limit that will prevent the
driver from maintaining a safe speed
considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury. 52
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™

•
Various vehicle speed minders can be
set. Once you select a speed, it will be
shown in the display, followed by an
audible tone when the preselected
vehicle speed is exceeded.
• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.
• Always on setting. When this is
selected, you will not be able to turn
off Advance Trac or traction control (if
your vehicle is equipped with this
feature).
CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle is equipped with
a push-button start, hold the intelligent
access key next to the steering column.
Details on the correct fob placement and
position is in another chapter. See
Starting and Stopping the Engine (page
129).
2. Switch the ignition on.
3. Access the main menu on the
information display controls, and select
Settings
and then MyKey by pressing OK
or the > button.
4. Press
OK or the > button to select
Create MyKey. 5. When prompted, hold the
OK button
until you see a message informing you to
label this key as a MyKey. The key will be
restricted at your vehicle's next start.
MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.
You can also program configurable
settings for the key(s). Refer to
Programming/Changing Configurable
Settings
.
Programming/Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings:
1. Switch the ignition on using an admin key or fob.
2. Access the main menu on the information display controls, and select
Settings
, then MyKey by pressing OK
or the > button.
3. Use the arrow buttons to get to a configurable feature.
4. Press
OK or > to make a selection.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the engine off, however, you
will need an admin key to change or clear
your MyKey settings.
CLEARING ALL MYKEYS
You can clear or change your MyKey
settings using the information display
control on the steering wheel. See
Information Displays
(page 92).
Switch the ignition on using an admin key.
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™

ADJUSTING THE STEERING
WHEEL
WARNING
Do not adjust the steering wheel
when your vehicle is moving.
Note:
Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 114). 1. Unlock the steering column.
2.
Adjust the steering wheel to the desired
position. 3. Lock the steering column.
AUDIO CONTROL
(If Equipped)
Select the required source on the audio
unit.
You can operate the following functions
with the control:
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MyKey
Action
Message
Displayed during key programming when MyKey cannot be
programmed.
MyKey not Created
Displays when MyKey is active.
MyKey Active Drive
Safely
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 80 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is
reached.
Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.
Check Speed Drive
Safely
Displays when a MyKey is in use and Belt-Minder is activated.
Buckle Up to Unmute
Audio
Displays when a MyKey is in use and Traction control is
activated.
Traction Control On -
MyKey Setting
Displays when a MyKey is in use and park aid is activated.
MyKey Park Aid Cannot
be Deactivated
Park Aid Action
Message
Displays when the system has detected a condition that
requires service. Contact your authorized dealer. See Prin-
ciple of Operation (page 168).
Check Park Aid
Displays the park aid status.
Rear Park Aid On Off
Displays when the system has detected a condition that
requires attention. See
Principle of Operation (page 168).
Check Rear Park Aid
Displays when the system has detected a condition that
requires attention. See
Principle of Operation (page 168).
Check Front Park Aid
Displays when the system has detected a condition that
requires service. Contact your authorized dealer. See
Prin-
ciple of Operation (page 168).
Park Aid Fault
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Note:
If a person adds electrical or
electronic accessories or components to the
vehicle, the accessories or components may
adversely affect the low voltage battery
performance and durability and may also
affect the performance of other electrical
systems in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
make certain the battery cables are always
tightly fastened to the battery terminals.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
that matches the electrical requirements
of the vehicle.
Because your vehicle ’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. Some other computer
settings, like the clock and radio station
presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and start the vehicle. 5. Run the engine until it reaches normal
operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 289). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 78).
Reset the radio station presets. See
Audio System
(page 289).
6. Allow the engine to idle for at least one
minute. If the engine turns off, press
the accelerator pedal to start the
engine.
7. While the engine is running, press the brake pedal and shift into neutral (N).
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 12 mi (20 km)
to completely relearn the idle and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
CHECKING THE WIPER
BLADES 234
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GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
•
AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHz Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
4.75-inch (12 centimeter) audio compact
discs only. Due to technical incompatibility,
certain recordable and re-recordable
compact discs may not function correctly
when used in Ford CD players.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Please
contact an authorized dealer for further
information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of the
disc toward the edge. Do not clean in a
circular motion. Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 and WMA Track and Folder
Structure
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks
and folder structures work as follows:
•
There are two different modes for MP3
and WMA disc playback: MP3 and
WMA track mode (system default) and
MP3 and WMA folder mode.
• MP3 and WMA track mode ignores any
folder structure on the MP3 and WMA
disc. The player numbers each MP3
and WMA track on the disc (noted by
the MP3 or WMA file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3 and
WMA files may be less depending on
the structure of the CD and exact
model of radio present.
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