remote control FORD C MAX HYBRID 2017 2.G Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation.......................................12
Special Notices................................................12
Mobile Communications Equipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................15
At a Glance
Instrument Panel Overview........................16
Child Safety
General Information
.......................................18
Installing Child Restraints
............................19
Booster Seats..................................................25
Child Restraint Positioning
..........................27
Child Safety Locks.........................................28
Seatbelts
Principle of Operation
..................................30
Fastening the Seatbelts
................................31
Seatbelt Height Adjustment
......................33
Seatbelt Warning Lamp and Indicator Chime
.............................................................33
Seatbelt Reminder
........................................34
Child Restraint and Seatbelt Maintenance................................................36
Seatbelt Extension........................................36
Personal Safety System ™
Personal Safety System ™
..........................37Supplementary Restraints
System
Principle of Operation..................................38
Driver and Passenger Airbags...................39
Front Passenger Sensing System............40
Side Airbags.....................................................42
Driver Knee Airbag.........................................43
Safety Canopy ™
............................................43
Crash Sensors and Airbag Indicator.......45
Airbag Disposal
..............................................46
Keys and Remote Controls
General Information on Radio Frequencies..................................................47
Remote Control
...............................................47
Replacing a Lost Key or Remote Control............................................................51
MyKey ™
Principle of Operation
...................................52
Creating a MyKey............................................53
Clearing All MyKeys.......................................53
Checking MyKey System Status...............55
Using MyKey With Remote Start Systems.........................................................55
MyKey Troubleshooting...............................55
Doors and Locks
Locking and Unlocking.................................57
Manual Liftgate................................................61
Power Liftgate
.................................................62
Security
Passive Anti-Theft System........................66
Anti-Theft Alarm
............................................67
Steering Wheel
Adjusting the Steering Wheel...................68
Audio Control..................................................68
Voice Control...................................................69
1
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Table of Contents

Cruise Control.................................................69
Information Display Control
.......................70
Wipers and Washers
Windshield Wipers
..........................................71
Autowipers.........................................................71
Windshield Washers
......................................72
Rear Window Wiper and Washers...........73
Lighting
Lighting Control...............................................74
Autolamps........................................................74
Instrument Lighting Dimmer......................75
Headlamp Exit Delay
.....................................75
Daytime Running Lamps
.............................76
Front Fog Lamps............................................76
Direction Indicators........................................76
Interior Lamps
.................................................76
Ambient Lighting.............................................77
Windows and Mirrors
Power Windows
..............................................78
Global Opening
...............................................79
Exterior Mirrors
................................................79
Interior Mirror....................................................81
Sun Visors
.........................................................82
Sun Shades
......................................................82
Instrument Cluster
Gauges...............................................................84
Warning Lamps and Indicators.................87
Audible Warnings and Indicators..............91
Information Displays
General Information......................................92
Information Messages
.................................101
Climate Control
Automatic Climate Control
......................109 Hints on Controlling the Interior
Climate...........................................................111
Heated Windows and Mirrors
....................112
Cabin Air Filter.................................................113
Remote Start
...................................................113
Seats
Sitting in the Correct Position...................114
Head Restraints..............................................114
Manual Seats..................................................116
Power Seats.....................................................117
Rear Seats........................................................119
Heated Seats
.................................................120
Rear Seat Armrest........................................120
Universal Garage Door Opener
Universal Garage Door Opener.................121
Auxiliary Power Points
Auxiliary Power Points................................126
Storage Compartments
Center Console
..............................................128
Overhead Console
........................................128
Starting and Stopping the Engine
General Information....................................129
Ignition Switch
...............................................129
Keyless Starting
............................................129
Starting a Gasoline Engine.......................130
Engine Block Heater.....................................132
Automatic Engine Shutdown...................133
Unique Driving Character- istics
Hybrid Vehicle Operation...........................135
Plug-In Hybrid Vehicle Operation...........137
EcoSelect........................................................139
2
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Table of Contents

Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 306).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 306). CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
11
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Introduction

On Board Diagnostics Data Link
Connector
WARNING
Do not connect wireless plug-in
devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector. Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
13
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 47).
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
47
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE142585

Note:
Your vehicle ’s keys came with a
security label that provides important
vehicle key cut information. Keep the label
in a safe place for future reference.
Intelligent Access Key (If Equipped) Your intelligent access keys operate the
power locks and the remote start system.
The key must be in your vehicle to activate
the push-button start system. Mechanical Key Blade
The intelligent access key also contains a
removable mechanical key blade that you
can use to unlock the driver door. Slide the release on the back of the
transmitter to release the key blade, then
pull the blade out.
Note:
Your vehicle ’s back-up keys came
with a security tag that provides important
vehicle key cut information. Keep the tag in
a safe place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not delete
the transmitter from the vehicle. The
transmitter should operate normally.
48
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE138615 E138616 E142431 E138618

The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Integrated Keyhead Transmitter
1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery. 3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Snap the battery cover back onto the transmitter.
Intelligent Access Key
1. Remove the backup key from the transmitter. 2. Twist a thin coin under the tab hidden
behind the backup key head to remove
the battery cover. Do not use the
backup key to remove the cover or you
could damage the intelligent access
key. 3. Remove the old battery.
4. Insert a new battery with the + facing
downward. Press the battery down to
make sure it is fully in the housing.
5. Snap the battery cover back onto the transmitter and install the backup key.
Car Finder
Press the lock button on the key twice
within three seconds. The horn sounds and
the turn signals flash. We recommend you
use this method to locate your vehicle,
rather than using the panic alarm.
49
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE138619 E138620 E142432 E138622

Note:
If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn does sound twice and
the lamp does not flash.
Sounding a Panic Alarm (If Equipped)
Note: The panic alarm only operates when
the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate it.
Remote Start (If Equipped) WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or in areas that are not well
ventilated. Note:
Do not use remote start if your vehicle
is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started. See Automatic
Climate Control
(page 109).
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems. The remote start system does not work if
any of the following occur:
•
The ignition is on.
• The alarm system triggers.
• You disable the feature.
• The hood is open.
• The transmission is not in
P.
• The vehicle battery voltage is too low.
• The powertrain fault indicator was on
the last time your vehicle was driven.
Remote Starting the Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
remote start, the exterior lamps do not flash
twice, and the horn does not sound. The label on your transmitter details the
starting procedure.
To remote start your vehicle:
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The exterior lamps flash twice.
The horn sounds if the system fails to start,
unless quiet start is on. Quiet start runs the
blower fan at a slower speed to reduce
noise. You can switch it on or off in the
information display. See
General
Information (page 92).
50
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE138624 E138625 E138626

Note:
If you remote start your vehicle with
an intelligent access transmitter, you must
press the START/STOP button on the
instrument panel once while applying the
brake pedal before driving your vehicle.
The power windows do not work during
remote start and the radio does not turn
on automatically.
The parking lamps remain on and the
vehicle runs for 5, 10, or 15 minutes,
depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If the duration is set
to last 10 minutes, the duration extends by
another 10 minutes. For example, if the
vehicle had been running from the first
remote start for five minutes, the vehicle
continues to run now for a total of 20
minutes. You can extend the remote start
up to a maximum of 30 minutes.
Wait at least five seconds before remote
starting after a vehicle shutdown.
Turning the Vehicle Off After Remote
Starting Press the button once. The
parking lamps turns off.
You may have to be closer to the
vehicle than when starting due to ground
reflection and the added noise of the
running vehicle.
You can disable or enable the remote start
system through the information display.
See
General Information (page 92). REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See
Passive
Anti-Theft System (page 66).
51
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE138625

PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys
programmed to the vehicle can be
activated with these restricted modes.
Any keys that have not been programmed
are referred to as administrator keys or
admin keys. These can be used to:
•
Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have programmed a MyKey, you
can access the following information using
the information display:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle has
traveled using a MyKey.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles with push-button start,
when both a MyKey and an admin remote
transmitter are present, the admin remote
transmitter will be recognized by the vehicle
while switching the ignition on to start the
vehicle.
Non-configurable Settings
The following settings cannot be changed
by an admin key user: •
Seat belt reminder or Belt Minder. You
cannot disable this feature. The audio
system will mute when the front seat
passengers' safety belts are not
fastened.
• Early low fuel. The low-fuel warning
activates earlier, giving the MyKey user
more time to refuel.
• Driver assist features, if equipped on
your vehicle, are forced on: parking aid.
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the vehicle. You can also
change the settings afterward with an
admin key.
• A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control. WARNING
Do not set MyKey maximum speed
limit to a limit that will prevent the
driver from maintaining a safe speed
considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury. 52
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing MyKey
™