transmission FORD C MAX HYBRID 2017 2.G Owners Manual

Hybrid Vehicle Frequently Asked
Questions....................................................140
Fuel and Refueling
Safety Precautions.......................................142
Fuel Quality
.....................................................143
Fuel Filler Funnel Location........................144
Running Out of Fuel....................................144
Refueling..........................................................145
Fuel Consumption
.......................................148
Emission Control System..........................149
High Voltage Battery
General Information
.....................................151
Charging the High Voltage Battery........153
High Voltage Battery Cut-Off Switch...........................................................158
Transmission
Automatic Transmission
...........................159
Brakes
General Information....................................162
Hints on Driving With Anti-Lock Brakes...........................................................163
Parking Brake.................................................163
Hill Start Assist..............................................163
Traction Control
Principle of Operation.................................165
Using Traction Control................................165
Stability Control
Principle of Operation................................166
Using Stability Control
................................167
Parking Aids
Principle of Operation................................168
Rear Parking Aid
...........................................168
Front Parking Aid..........................................169 Active Park Assist.........................................170
Rear View Camera........................................174
Cruise Control
Principle of Operation..................................177
Using Cruise Control
.....................................177
Driving Aids
Blind Spot Information System
...............179
Cross Traffic Alert
..........................................181
Steering............................................................184
Load Carrying
Rear Under Floor Storage.........................186
Luggage Covers
.............................................186
Load Limit
........................................................187
Towing
Towing a Trailer.............................................192
Towing the Vehicle on Four Wheels......192
Driving Hints
Breaking-In.....................................................194
Economical Driving......................................194
Driving Through Water................................195
Floor Mats
.......................................................195
Roadside Emergencies
Roadside Assistance
...................................197
Hazard Warning Flashers
..........................198
Fuel Shutoff...................................................198
Jump Starting the Vehicle.........................199
Collision, Damage or Fire Event..............201
Post-Crash Alert System
..........................203
Transporting the Vehicle...........................203
Customer Assistance
Getting the Services You Need..............204
In California (U.S. Only)
............................205
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Table of Contents

The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).....................206
Utilizing the Mediation/Arbitration Program (Canada Only).......................207
Getting Assistance Outside the U.S. and Canada........................................................207
Ordering Additional Owner's Literature
....................................................208
Reporting Safety Defects (U.S. Only)............................................................209
Reporting Safety Defects (Canada Only)............................................................209
Fuses
Fuse Specification Chart
.............................211
Changing a Fuse..........................................220
Maintenance
General Information
....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid Electric Vehicle (HEV)
............................................223
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)
.........................225
Engine Oil Dipstick
......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission Fluid Check............................................................232
Brake Fluid Check
........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter
........................................................233
Changing the 12V Battery
.........................233
Checking the Wiper Blades
......................234
Changing the Wiper Blades
.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb
...........................................238
Bulb Specification Chart...........................242 Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine
...................................249
Cleaning the Windows and Wiper Blades..........................................................249
Cleaning the Interior
...................................250
Cleaning the Instrument Panel and Instrument Cluster Lens.........................251
Cleaning Leather Seats
.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels
..................................252
Vehicle Storage
.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care
...........................................................261
Using Summer Tires
....................................275
Using Snow Chains
.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific- ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label
.......................285
Transmission Code Designation
............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/ CD.................................................................290
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Table of Contents

On Board Diagnostics Data Link
Connector
WARNING
Do not connect wireless plug-in
devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector. Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Introduction

Then...
If...
The Belt-Minder feature will not activate.
You and the front seat passenger buckle
your safety belts before you switch the
ignition on or less than 1-2 minutes elapse after you switch the ignition on...
The Belt-Minder feature activates, the
safety belt warning light illuminates and a warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes or until you and the front seat passenger buckle your safety belts.
You or the front seat passenger do not
buckle your safety belts before your vehicle reaches at least 6 mph (9.7 km/h) and 1-2
minutes elapse after you switch the ignition on...
The Belt-Minder feature activates, the
safety belt warning light illuminates and a warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes or until you and the front seat passenger buckle your safety belts.
The safety belt for the driver or front
passenger is unbuckled for about 1 minute
while the vehicle is traveling at least 6 mph (9.7 km/h) and more than 1-2 minutes
elapse after you switch the ignition on...
Deactivating and Activating the
Belt-Minder Feature WARNING
While the system allows you to
deactivate it, this system is designed
to improve your chances of being
safely belted and surviving an accident.
We recommend you leave the system
activated for yourself and others who may
use the vehicle. Note:
The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure. Before following the procedure, make sure
that:
•
The parking brake is set.
• The transmission is in park (P).
• The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
1. Switch the ignition on. Do not start the
vehicle.
2. Wait until the safety belt warning light turns off (about one minute). After
Step 2, wait an additional five seconds
before proceeding with Step 3. Once
you start Step 3, you must complete
the procedure within 60 seconds.
3. For the seating position being disabled,
buckle then unbuckle the safety belt
three times at a moderate speed,
ending in the unbuckled state. After
Step 3, the safety belt warning light
turns on.
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Note:
If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn does sound twice and
the lamp does not flash.
Sounding a Panic Alarm (If Equipped)
Note: The panic alarm only operates when
the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate it.
Remote Start (If Equipped) WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or in areas that are not well
ventilated. Note:
Do not use remote start if your vehicle
is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started. See Automatic
Climate Control
(page 109).
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems. The remote start system does not work if
any of the following occur:
•
The ignition is on.
• The alarm system triggers.
• You disable the feature.
• The hood is open.
• The transmission is not in
P.
• The vehicle battery voltage is too low.
• The powertrain fault indicator was on
the last time your vehicle was driven.
Remote Starting the Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
remote start, the exterior lamps do not flash
twice, and the horn does not sound. The label on your transmitter details the
starting procedure.
To remote start your vehicle:
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The exterior lamps flash twice.
The horn sounds if the system fails to start,
unless quiet start is on. Quiet start runs the
blower fan at a slower speed to reduce
noise. You can switch it on or off in the
information display. See
General
Information (page 92).
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POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and seatbelts. Make
sure everyone in your vehicle is in a seat
and properly using a seatbelt. Failure to
follow this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to operate or
play near an open or moving power
liftgate. You should supervise the
operation of the power liftgate at all times. Note:
Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
The liftgate only operates with the
transmission in park (P).
If there is a problem with the open or close
request, a tone will sound for one of the
following reasons: •
The ignition is on and the transmission
is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The liftgate is not fully closed and your
vehicle speed is at or above
3 mph
(5 km/h).
If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible strut failure. A repetitive tone
sounds and the liftgate closes under
control. Remove any excessive weight from
the liftgate. If the liftgate continues to
close after opening, have the system
checked by an authorized dealer.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
From the Instrument Panel Press the button on the
instrument panel.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Doors and LocksE159323

Parking Lamps
Lights when you switch the
parking lamps on.
Powertrain Fault Lights when the system detects
a powertrain or high-voltage
charge system fault. If the
indicator stays on or continues to come on,
contact an authorized dealer as soon as
possible.
Note: If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press the
brake pedal and release it. This will activate
limp home vehicle operation. In limp home
vehicle operation, your vehicle will
accelerate in a controlled manner up to a
maximum speed of 35 mph (56 km/h) on
a flat surface. If you apply the brake pedal
or move the transmission to neutral (N) you
can override your vehicle ’s acceleration.
Ready to Drive Lights after your switch your
vehicle on and it is ready to drive.
A corresponding message may
display stating ready to drive.
Service Engine Soon If the service engine soon
indicator light stays on after you
switch on the engine, this
indicates that the On-Board Diagnostics
system (OBD) has detected a malfunction
of the vehicle emissions control system.
Refer to On-Board diagnostics (OBD) in
the Fuel and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control System
(page 149). If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately. WARNING
Under engine misfire conditions,
excessive exhaust temperatures
could damage the catalytic
converter, the fuel system, interior floor
coverings or other vehicle components,
possibly causing a fire. Have your vehicle
checked as soon as possible. The service engine soon indicator lights
when you first switch on the ignition prior
to engine start to check the bulb and to
indicate whether the vehicle is ready for
Inspection and Maintenance testing.
Normally, the service engine soon light will
stay on until you switch on the engine, then
turn itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
Inspection and Maintenance testing. See
Emission Control System
(page 149).
Stability Control Lights when the system is active.
If it remains on or does not light
when you switch the ignition on,
this indicates a malfunction. During a
malfunction, the system will turn off. Have
the system checked by an authorized
dealer immediately.
See Using Stability
Control (page 167).
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Stability Control Off
Lights when you switch the
system off. It will go out when
you switch the system back on
or when you switch the ignition off. See
Using Stability Control (page 167).
Stop Safely Indicates an electrical
component fault or failure that
will cause the vehicle to
shutdown or enter into a limited operating
mode. A message may also display.
Vehicle Plugged in
(If Equipped) Lights after you plug in your
vehicle. A corresponding
message may display after
attempting to start the vehicle.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door
and you have left the key in the ignition.
Engine On Warning Chime
A warning chime will sound when any door
is opened if the vehicle exceeds a relatively
low speed.
Keyless Warning Alert
(If Equipped)
Sounds the horn twice when you exit the
vehicle and the keyless vehicle is in RUN,
indicating the vehicle is still on. Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
Automatic Transmission Warning
Chime
Sounds when you have not moved the
transmission selector lever to position
P.
A message will be shown in the display.
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Transmission
Action
Message
Displays as a reminder to shift into park.
Transmission Not in Park
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Information Displays

HomeLink Wireless Control
System
WARNINGS
Make sure that the garage door and
security device are free from
obstruction when you are
programming. Do not program the system
with the vehicle in the garage. Do not use the system with any
garage door opener that does not
have the safety stop and reverse
feature as required by U.S. Federal Safety
Standards (this includes any garage door
opener manufactured before April 1, 1982).
A garage door opener which cannot detect
an object, signaling the door to stop and
reverse, does not meet current federal
safety standards. Using a garage door
opener without these features increases
the risk of serious injury or death. Note:
Make sure you keep the original
remote control transmitter for use in other
vehicles as well as for future system
programming.
Note: We recommend that upon the sale
or lease termination of your vehicle, you
erase the programmed function buttons for
security reasons. See Erasing the Function
Button Codes.
Note: You can program a maximum of
three devices. To change or replace any of
the three devices after it has been initially
programmed, you must first erase the
current settings. See Erasing the Function
Button Codes
. The universal garage door opener replaces
the common hand-held garage door
opener with a three-button transmitter
that is integrated into the driver
’s sun visor.
The system includes two primary features,
a garage door opener and a platform for
remote activation of devices within the
home. As well as being programmed for
garage doors, the system transmitter can
be programmed to operate entry gate
operators, security systems, entry door
locks and home or office lighting.
Additional system information can be
found online at www.homelink.com,
www.youtube.com/HomeLinkGentex or
by calling the toll-free help line on
1-800-355-3515.
In-Vehicle Programming
This process is to program your hand-held
transmitter and your in-vehicle HomeLink
button.
Note: The programming steps below
assume you will be programming HomeLink
that was not previously programmed.
Note: Put a new battery in the hand-held
transmitter. This will ensure quicker training
and accurate transmission of the
radio-frequency signal.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Universal Garage Door OpenerE142657