light FORD C-MAY HYBRID 2018 Owners Manual

Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note:
If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673 To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
refer to the regional Ford or Lincoln
website.Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's Ford Original Accessory through
the warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Custom graphics.
• Hood deflector*.
• Side window deflectors*.
• Splash guards.
Interior style
• Accent lighting.
• Cargo area protector.
• Door sill plates.
• Floor mats. Lifestyle
•
Ash cup or smoker's packages.
• Cargo net*.
• Rear seat entertainment.
• Roof racks and carriers*.
• Soft cargo organizers.
• Tablet cradle*.
Peace of mind
• Bumper-mounted parking assist
system*.
• Car covers.
• Charge cord storage bag*.
• First aid kit.
• Keyless entry keypad.
• Rear bumper protector.
• Remote start.
• Roadside assistance kit*.
• Vehicle security systems.
• Wheel locks.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so. 5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
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A
A/C
See: Climate Control......................................... 106
About This Manual...........................................7
ABS See: Brakes............................................................ 153
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 154
Accessories......................................................411 Exterior style.......................................................... 411
Interior style........................................................... 411
Lifestyle................................................................... 411
Peace of mind....................................................... 411
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist..........................................161 Automatic Steering into Parking
Space................................................................. 163
Deactivating the Park Assist Feature..........163
Troubleshooting the System.......................... 164
Using Active Park Assist................................... 162
Adjusting the Headlamps.........................225 Horizontal Aim Adjustment........................... 226
Vertical Aim Adjustment................................. 225
Adjusting the Steering Wheel...................68
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control......................................... 106
Air Filter See: Changing the Engine Air Filter.............232
Alarm See: Anti-Theft Alarm......................................... 67
Ambient Lighting
............................................78
Anti-Theft Alarm............................................67
Arming the Alarm................................................. 67
Disarming the Alarm........................................... 67
Appendices....................................................433
Apps.................................................................380 ........................................................................\
.......... 380
SiriusXM Traffic and Travel Link................... 382
At a Glance........................................................16
Audible Warnings and Indicators............90 Automatic Transmission Warning
Chime................................................................... 91
Engine On Warning Chime............................... 90Headlamps On Warning Chime.......................
91
Key in Ignition Warning Chime........................ 90
Keyless Warning Alert ....................................... 90
Parking Brake On Warning Chime................... 91
Audio Control..................................................68 Seek, Next or Previous....................................... 69
Audio System.................................................277 General Information.......................................... 277
Audio Unit - Vehicles With: AM/FM/CD/ Satellite Radio...........................................282
Menu Structure.................................................. 284
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display
.................280
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................278
Audio Unit - Vehicles With: Sony Audio System..........................................................287
Autolamps.........................................................75 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control
......................106
Smart Zone........................................................... 107
Automatic Engine Shutdown...................129
Automatic Transmission...........................150 Brake-Shift Interlock Override........................ 151
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 152
Understanding the Shift Positions of your Automatic Transmission............................ 150
Automatic Transmission Fluid Check
............................................................220
Autowipers.........................................................71 Autowipers Settings............................................ 72
Auxiliary Power Points
................................122
110 Volt AC Power Point.................................... 122
12 Volt DC Power Point...................................... 122
Locations................................................................ 122
B
Battery See: Changing the 12V Battery...................... 222
Blind Spot Information System...............170 Switching the System Off and On.................171
System Errors......................................................... 171
Using the Blind Spot Information System............................................................... 170
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Collision, Damage or Fire Event...............191
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 191
Coolant Check See: Engine Coolant Check............................. 216
Crash Sensors and Airbag Indicator........45
Creating a MyKey............................................53 Programming/Changing Configurable
Settings............................................................... 53
Cross Traffic Alert
...........................................171
Blocked Sensors.................................................. 173
Switching the System Off and On................173
System Errors........................................................ 173
System Lights, Messages and Audible Alerts................................................................... 173
System Limitations............................................. 173
Using the Cross Traffic Alert System............171
Cruise Control
.................................................69
Principle of Operation...................................... 168
Cruise control See: Using Cruise Control................................ 168
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps.............................76
Digital Radio
..................................................288
HD Radio Reception and Station
Troubleshooting............................................ 289
Direction Indicators
........................................77
Doors and Locks..............................................57
Driver and Passenger Airbags...................39 Children and Airbags.......................................... 40
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driver Knee Airbag
.........................................44
Driving Aids.....................................................170
Driving Hints...................................................183
Driving Through Water...............................184
DRL See: Daytime Running Lamps......................... 76E
Economical Driving
......................................183
EcoSelect.........................................................133
Electric Vehicle Information
.....................376
Power Flow........................................................... 376
Electromagnetic Compatibility
..............433
Emission Law.................................................143 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........144
Tampering With a Noise Control System............................................................... 143
End User License Agreement
.................435
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 435
Engine Block Heater
....................................128
Using the Engine Block Heater...................... 129
Engine Coolant Check
................................216
Adding Coolant.................................................... 217
Coolant Change.................................................. 219
Engine Coolant Temperature Management.................................................. 220
Fail-Safe Cooling................................................ 219
Recycled Coolant................................................ 218
Severe Climates.................................................. 218
Engine Emission Control............................143
Engine Immobilizer See: Passive Anti-Theft System.................... 66
Engine Oil Check
...........................................215
Adding Engine Oil............................................... 215
Operating in Cold Climates and Short Driving Cycles.................................................. 215
Engine Oil Dipstick.......................................215
Engine Specifications
.................................270
Entertainment...............................................352 AM/FM Radio...................................................... 354
Apps........................................................................\
362
Bluetooth Stereo or USB................................. 361
CD........................................................................\
... 360
HD Radio ™ Information (If
Available)......................................................... 357
SiriusXM® Satellite Radio (If Activated)........................................................ 354
Sources.................................................................. 353
Supported Media Players, Formats and Metadata Information................................ 362
USB Ports............................................................. 362
Environment
......................................................15
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High Voltage Battery Cut-Off
Switch............................................................149
........................................................................\
........... 149
High Voltage Battery....................................147 General Information........................................... 147
Hill Start Assist..............................................154 Switching the System On and Off...............155
Using Hill Start Assist........................................ 155
Hints on Controlling the Interior Climate ..........................................................108
Defogging the Side Windows in Cold
Weather............................................................ 108
General Hints....................................................... 108
Quickly Cooling the Interior............................ 108
Quickly Heating the Interior........................... 108
Recommended Settings for Cooling..........108
Recommended Settings for Heating..........108
Hints on Driving With Anti-Lock Brakes............................................................154
Home Screen
................................................344
Hood Lock See: Opening and Closing the Hood............212
Hybrid Vehicle Frequently Asked Questions......................................................133
Hybrid Vehicle Operation
............................131
Battery:.................................................................... 132
Braking:................................................................... 132
Driving:..................................................................... 131
Driving to Optimize Fuel Economy...............132
Engine:..................................................................... 132
Starting:................................................................... 131
Stopping:................................................................. 131
Transmission Operation:................................... 131
I
Ignition Switch
...............................................125
In California (U.S. Only).............................195
Information Display Control.......................70
Information Displays.....................................92 General Information............................................ 92
Information Messages
.................................99
AdvanceTrac®...................................................... 99
Alarm........................................................................\
99
Battery and Charging System (High Voltage)............................................................ 100
Blind Spot Information and Cross Traffic Alert System................................................... 100Doors......................................................................
100
Fuel........................................................................\
.. 100
Hill Start Assist..................................................... 101
Keys and Intelligent Access............................. 101
Maintenance........................................................ 102
MyKey......................................................................103
Park Aid.................................................................. 103
Park Brake............................................................. 104
Power Steering.................................................... 104
Remote Start....................................................... 104
Tire Pressure Monitoring System.................104
Traction Control.................................................. 105
Transmission........................................................ 105
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
........................................85
Instrument Lighting Dimmer......................75
Vehicles With Front Fog Lamps...................... 76
Vehicles Without Front Fog Lamps...............76
Instrument Panel Overview........................16
Interior Lamps
..................................................77
Front Interior Lamp.............................................. 77
Front Interior Lamp - With Panorama Roof...................................................................... 78
Rear Interior Lamp............................................... 78
Interior Mirror
...................................................82
Automatic Dimming Mirror............................... 82
Manual Dimming Mirror..................................... 82
Introduction.........................................................7
J
Jump Starting the Vehicle.........................188 Connecting the Jumper Cables..................... 188
Jump Starting...................................................... 190
Preparing Your Vehicle..................................... 188
Removing the Jumper Cables....................... 190
K
Keyless Starting.............................................125 Ignition Modes..................................................... 126
Keys and Remote Controls.........................47
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L
Liftgate...............................................................62
Lighting Control...............................................74
Headlamp Flasher................................................ 75
Headlamp High Beam........................................ 74
Lighting...............................................................74 General Information............................................ 74
Load Carrying
..................................................175
Load Limit........................................................176 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 180
Vehicle Loading - with and without a Trailer.................................................................. 176
Load Retaining Fixtures
..............................176
Luggage Anchor Points..................................... 176
Locking and Unlocking
.................................57
Activating Intelligent Access........................... 58
Autolock.................................................................. 60
Battery Saver.......................................................... 61
Illuminated Entry................................................. 60
Illuminated Exit..................................................... 60
Mechanical Key..................................................... 58
Opening a Rear Door from Inside.................. 58
Power Door Locks................................................. 57
Remote Control..................................................... 57
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 59
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 59
Luggage Covers..............................................175 Removing the Shade......................................... 175
M
Maintenance...................................................212 General Information........................................... 212
Manual Liftgate
...............................................62
Closing the Liftgate............................................. 62
Opening the Liftgate........................................... 62
Manual Seats
..................................................113
Moving the Seat Backward and
Forward.............................................................. 113
Recline Adjustment............................................ 114
Message Center See: Information Displays................................. 92Mirrors
See: Heated Windows and Mirrors..............108
See: Windows and Mirrors................................ 79
Mobile Communications Equipment.......13
Motorcraft Parts............................................271
MyKey Troubleshooting...............................55
MyKey ™
.............................................................52
Principle of Operation......................................... 52
N
Navigation
......................................................368
cityseeker.............................................................. 375
Destination Mode.............................................. 370
Map Mode............................................................ 369
Navigation Map Updates................................ 376
Navigation Menu................................................ 373
SiriusXM Traffic and Travel Link................... 376
SYNC AppLink..................................................... 375
Waypoints............................................................. 374
Normal Scheduled Maintenance...........418 Intelligent Oil-Life Monitor™......................... 418
Normal Maintenance Intervals..................... 419
O
Oil Change Indicator Reset.......................216 Resetting the Oil Life Monitoring
System............................................................... 216
Oil Check See: Engine Oil Check....................................... 215
Opening and Closing the Hood...............212 Closing the Hood ................................................. 213
Opening the Hood.............................................. 212
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner ’s Manual..........199
Overhead Console........................................124
P
Parking Aids....................................................159 Principle of Operation....................................... 159
Parking Brake
.................................................154
Passive Anti-Theft System........................66 SecuriLock®........................................................... 66
PATS See: Passive Anti-Theft System.................... 66
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S
Safety Canopy
™............................................44
Safety Precautions......................................136
Satellite Radio
..............................................290
Satellite Radio Electronic Serial Number
(ESN)................................................................. 291
Satellite Radio Reception Factors................291
SiriusXM Satellite Radio Service................... 291
Troubleshooting................................................. 292
Scheduled Maintenance Record
............422
Scheduled Maintenance............................415
Seatbelt Extension........................................36
Seatbelt Height Adjustment
......................33
Seatbelt Reminder........................................34
Belt-Minder™........................................................ 34
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 33
Seats....................................................................111
Security
..............................................................66
Settings...........................................................383 911 Assist............................................................... 388
Ambient Lighting............................................... 395
Bluetooth.............................................................. 385
Clock....................................................................... 385
Display................................................................... 396
General.................................................................. 393
Media Player........................................................ 384
Mobile Apps.......................................................... 391
Navigation............................................................ 389
Phone..................................................................... 385
Radio...................................................................... 388
SiriusXM................................................................ 389
Sound..................................................................... 383
Valet Mode........................................................... 397
Vehicle................................................................... 395
Voice Control....................................................... 396
Wi-Fi & Hotspot................................................. 393
Side Airbags
.....................................................43
Sitting in the Correct Position....................111
Snow Chains See: Using Snow Chains................................. 264
Special Notices................................................12 New Vehicle Limited Warranty......................... 12On Board Diagnostics Data Link
Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................420
Exceptions............................................................. 421
Speed Control See: Cruise Control............................................ 168
Stability Control
.............................................157
Principle of Operation....................................... 157
Starter Switch See: Ignition Switch........................................... 125
Starting a Hybrid Electric Vehicle System...........................................................126
Guarding Against Exhaust Fumes................128
Important Ventilating Information...............128
Switching Off the Vehicle When It Is Moving............................................................... 128
Switching Off the Vehicle When It Is Stationary.......................................................... 127
Vehicles with an Ignition Key.......................... 127
Vehicles with Keyless Start............................. 126
Starting and Stopping the Engine
..........125
General Information.......................................... 125
Steering.............................................................174 Electric Power Steering..................................... 174
Steering Wheel
...............................................68
Storage Compartments.............................124
Sun Shades
......................................................83
Bounce-Back......................................................... 83
Opening and Closing the Sun Shade...........83
Sun Shade Relearning........................................ 83
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 83
Supplementary Restraints System.........38 Principle of Operation........................................ 38
Symbols Glossary
.............................................7
SYNC™ 3........................................................332
General Information.......................................... 332
SYNC™ 3 Troubleshooting......................397
SYNC™ Applications and Services
.......310
911 Assist................................................................ 310
SYNC Mobile Apps............................................. 312
SYNC™...........................................................294 General Information......................................... 294
SYNC™ Troubleshooting
..........................324
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T
Technical Specifications
See: Capacities and Specifications............270
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................196
Tire Care..........................................................250 Glossary of Tire Terminology......................... 252
Information About Uniform Tire Quality Grading............................................................. 250
Information Contained on the Tire Sidewall............................................................ 253
Temperature A B C............................................. 251
Traction AA A B C................................................ 251
Treadwear.............................................................. 251
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................244
Tire Pressure Monitoring System...........265 Changing Tires With a Tire Pressure
Monitoring System....................................... 266
Understanding Your Tire Pressure Monitoring System ...................................... 266
Tire Repair Kit See: Tire Sealant and Inflator Kit.................244
Tire Sealant and Inflator Kit....................244 First Stage: Inflating the Tire with Sealing
Compound and Air....................................... 246
General Information......................................... 245
Second Stage: Checking Tire Pressure........................................................... 248
Tips for Use of the Kit....................................... 245
What to Do After the Tire has Been Sealed............................................................... 248
What to Do When a Tire Is Punctured........................................................ 246
Tires See: Wheels and Tires..................................... 244
Towing a Trailer..............................................181
Towing the Vehicle on Four Wheels............................................................181
Emergency Towing.............................................. 181
Recreational Towing........................................... 181
Towing...............................................................181
Traction Control............................................156
Principle of Operation....................................... 156
Transmission Code Designation
.............273
Transmission..................................................150
Transporting the Vehicle............................192 U
Under Hood Overview
.................................213
Unique Driving Characteristics.................131
Universal Garage Door Opener
................118
HomeLink Wireless Control System............118
USB Port
.........................................................293
Using Cruise Control...................................168 Switching Cruise Control Off......................... 168
Switching Cruise Control On.......................... 168
Switching to ECO Cruise.................................. 169
Using MyKey With Remote Start Systems..........................................................55
Using Snow Chains
.....................................264
Using Stability Control...............................158
Using SYNC™ With Your Media Player
..............................................................315
Accessing Your USB Song Library................319
Bluetooth Devices and System
Settings.............................................................. 321
Connecting Your Digital Media Player to the USB Port............................................................ 315
Media Menu Features....................................... 318
Media Voice Commands................................. 316
USB 2....................................................................... 321
Voice Commands for Audio Sources..........322
Using SYNC™ With Your Phone
............298
Accessing Features through the Phone
Menu.................................................................. 303
Accessing Your Phone Settings................... 306
Bluetooth Devices............................................. 307
Making Calls........................................................ 302
Pairing a Phone for the First Time..............299
Pairing Subsequent Phones......................... 300
Phone Options during an Active Call.........302
Phone Voice Commands............................... 300
Receiving Calls................................................... 302
System Settings................................................ 308
Text Messaging.................................................. 304
Using Traction Control................................156 Switching the System Off............................... 156
System Indicator Lights and Messages.......................................................... 156
Using a Switch..................................................... 156
Using the Information Display Controls............................................................. 156
Using Voice Recognition
...........................296
Audio Voice Commands................................. 346
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