key FORD C-MAY HYBRID 2018 User Guide

To clear all MyKeys of all MyKey settings, press the left arrow button to access
the main menu and scroll to:
Action and Description
Message
Press the OK button or right arrow.
Settings
Press the
OK button or right arrow.
MyKey
Press and hold the
OK button until the following message
displays.
Clear MyKey
All MyKeys
Cleared
Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to
their original admin key status.
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CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
information display. See Information
Displays (page 92).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey. Number of MyKeys
Indicates the number of MyKeys
programmed to your vehicle. Use this
feature to detect how many MyKeys you
have for your vehicle and determine when
all MyKeys have been deleted.
Number of Admin Keys
Indicates how many admin keys are
programmed to your vehicle. Use this
feature to determine how many admin
keys you have for your vehicle, and detect
if an additional MyKey has been
programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for
a Ford-approved remote start system.
MYKEY TROUBLESHOOTING Potential Causes
Condition
I cannot create a MyKey. •The key or transmitter used to start the
vehicle does not have admin privileges.
• The key or transmitter used to start the
vehicle is the only admin key (there always
has to be at least one admin key).
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Potential Causes
Condition
•Vehicles with keyless start: The keyless
start transmitter is not placed in the backup
position. See Passive Anti-Theft System
(page 66).
• SecuriLock passive anti-theft system is
disabled or in unlimited mode.
• The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See
Creating a
MyKey (page 53).
I cannot program the configurable
settings.
•The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See
Creating a
MyKey (page 53).
I cannot clear the MyKeys.
Purchase a new key from an authorized dealer.
I lost the only admin key.
Program a spare key. See Passive Anti-Theft
System
(page 66).
I lost a key.
MyKey distances do not accumulate.
•The MyKey user is not using the MyKey.
• An admin key holder cleared the MyKeys
and created new MyKeys.
• The key system has been reset.
• An admin transmitter is present at vehicle
start.
• No MyKeys are created. See
Creating a
MyKey (page 53).
No MyKey functions with the keyless
entry transmitter.
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LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Note:
Always take your keys and lock all
doors when leaving your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels. Unlock
A
Lock
B
Door Lock Indicator
An LED on each power door lock control
will light when you lock the doors. It is not
a functional control.
Remote Control
Unlocking the Doors (Two-Stage
Unlock)
Type 1 Press the button to unlock the
driver door.
Type 2 Press the button to unlock the
driver door. Press the button again within three
seconds to unlock all doors. The direction
indicators will flash.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. Disabling two-stage unlocking
allows all vehicle doors to unlock with one
press of the button. The turn signals will
flash twice to indicate a change to the
unlocking mode. The unlocking mode
applies to the remote control and
intelligent access.
Intelligent access at the driver door will
unlock all doors when you disable
two-stage unlocking.
Locking the Doors
Type 1
Press the button to lock all the
doors. The direction indicators
will flash.
Type 2 Press the button to lock all the
doors. The direction indicators
will flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the turn signals will flash if
all the doors and the luggage
compartment are closed.
Note: If locking was not successful or any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound twice and
the lamps will not flash.
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Liftgate
WARNINGS
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate. Press twice within three seconds
to:
• unlatch a manual liftgate
• open, close or stop the movement of
a power liftgate. See Power Liftgate
(page 63).
Mechanical Key
Turn the top of the key toward the front of
your vehicle once to lock all doors.
Turn the top of the key toward the rear of
your vehicle once to unlock the driver door
only.
Locking the Doors Individually
If the power locks fail to operate, lock the
doors individually using the key in the
position shown. Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Opening a Rear Door from Inside
Pull the interior door release handle twice
to unlock and open a rear door. The first
pull unlocks the door and the second pull
will unlatch the door.
Activating Intelligent Access
You can unlock and lock the vehicle
without taking the keys out of your pocket
or purse when your intelligent access key
is within
3 ft (1 m) of your vehicle.
Intelligent access uses a sensor on the
back of the door handle for unlocking and
a separate sensor on the face of each door
handle for locking.
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The system does not function if:
•
Your vehicle battery has no charge.
• The key battery has no charge.
• The key frequencies are jammed.
Note: The system may not function if the
key is close to metal objects or electronic
devices, for example keys or a cell phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See Remote Control (page 47).
Unlocking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key fob.
Locking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
At the Liftgate
Press the exterior liftgate release button
on the top of the liftgate pull-cup handle.
Smart Unlocks For Integrated
Keyhead Transmitter
This feature helps to prevent you from
locking yourself out of your vehicle if your
key is still in the ignition.
When you open one of the front doors and
lock your vehicle with the power door lock
control, all the doors will lock then unlock
if your key is still in the ignition.
You can still lock your vehicle with the key
in the ignition by pressing the lock button
on the transmitter even if the doors are not
closed.
If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.
Smart Unlocks For Intelligent
Access Keys
(If Equipped)
This feature helps to prevent you from
unintentionally locking your intelligent
access key inside your vehicle ’s passenger
compartment or rear cargo area.
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When you lock your vehicle using the
power door lock control (with the door
open, vehicle in park and ignition off), your
vehicle will search for an intelligent access
key in the passenger compartment after
you close the door. If your vehicle finds a
key, all of the doors will immediately
unlock.
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if
the ignition is on.
Autolock (If Equipped)
Autolock locks all the doors when:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than
4 mph (7 km/h).
Autounlock
Autounlock unlocks all the doors when:
• The ignition is on, all the doors are
closed, and your vehicle has been
moving at a speed greater than 4 mph
(7 km/h)
.
• Your vehicle comes to a stop and you
switch the ignition off or to the
accessory position.
• You open the driver door within 10
minutes of switching the ignition off or
to accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling Autounlock
Note: Your authorized dealer can perform
this procedure, or you can do the procedure
yourself. To enable or disable these features, do the
following:
Note:
You will have 30 seconds to
complete the procedure.
1. Switch the ignition on.
2. Press the power door unlock button three times.
3. Switch the ignition off.
4. Press the power door unlock button three times.
5. Switch the ignition on. The horn will sound indicating your vehicle is in
programming mode.
6. Press the power door lock button then
the unlock button. The horn will sound
once if disabled or twice (one short and
one long) if enabled.
After programming the feature, switch the
ignition off. The horn will sound once
indicating programming is complete.
Illuminated Entry
The interior lamps and select exterior
lamps will illuminate when you unlock the
doors with the remote entry system.
The illuminated entry system turns off the
lights if:
• you start your vehicle,
• you press the remote control lock
button, or
• after 25 seconds of illumination.
The lights will not turn off if:
• you turn them on with the lamp control,
or
• any door is open.
Illuminated Exit
The interior lamps and select exterior
lamps will illuminate when all doors are
closed and you switch the ignition off.
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The lamps will turn off if all the doors
remain closed and:
•
25 seconds elapse, or
• you lock your vehicle from the outside.
Battery Saver
If you leave the courtesy lamps or dome
lamps on and switch the ignition off, the
battery saver shuts them off after some
time.
Accessory Mode Battery Saver for
Intelligent Access Keys (If Equipped)
If you leave the ignition on after leaving
your vehicle, it will shut off 15 minutes after
you close all of the doors.
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POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and seatbelts. Make
sure everyone in your vehicle is in a seat
and properly using a seatbelt. Failure to
follow this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to operate or
play near an open or moving power
liftgate. You should supervise the
operation of the power liftgate at all times. Note:
Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, for example a
garage or a parking structure. This could
damage the liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not operate the liftgate unless it
is free from obstruction.
The liftgate only operates with the
transmission in park (P). If there is a problem with the open or close
request, a tone will sound for one of the
following reasons:
•
The ignition is on and the transmission
is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The liftgate is not fully closed and your
vehicle speed is at or above
1 mph
(1 km/h).
If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible strut failure. A repetitive tone
sounds and the liftgate closes under
control. Remove any excessive weight from
the liftgate. If the liftgate continues to
close after opening, have the system
checked by an authorized dealer.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Note: Make sure the liftgate is free from
snow, ice, and any other blockages before
you operate the liftgate to avoid issues with
operation.
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From the Instrument Panel
Press the button on the
instrument panel.
With the Remote Control Press the button twice within
three seconds.
With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remote control or power door unlock control.
If a passive key is within 3 ft (1 m) of
the liftgate, the liftgate unlocks when
you press the liftgate release button. 2. Press the control button in the top of
the liftgate pull-cup handle.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction. Manually
interfering with the liftgate motion may also
replicate a strut failure.
Closing the Liftgate WARNING
Keep clear of the liftgate when using
the rear switch. Press and release the liftgate control
button.
Stopping the Liftgate Movement
Note:
Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
You can stop the liftgate movement by
doing any of the following:
• Pressing the liftgate control button on
the liftgate trim panel.
• Pressing the liftgate button on the
remote control twice.
• Pressing the liftgate button on the
instrument panel.
• Pressing the liftgate exterior release
button.
Setting the Liftgate Open Height
1. Open the liftgate.
2. Stop the liftgate by pressing the control
button on the liftgate when it reaches
the desired height.
Note: When the liftgate has stopped
moving, you can also manually move it to
the desired height.
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