tow FORD C-MAY HYBRID 2018 Owners Manual

Audio Control
.................................................68
Voice Control ..................................................
69
Cruise Control ................................................
69
Information Display Control ......................
70
Wipers and Washers
Windshield Wipers .........................................
71
Autowipers ........................................................
71
Windshield Washers .....................................
72
Rear Window Wiper and Washers ..........
72
Lighting
General Information .....................................
74
Lighting Control ..............................................
74
Autolamps ........................................................
75
Instrument Lighting Dimmer .....................
75
Headlamp Exit Delay ...................................
76
Daytime Running Lamps ............................
76
Front Fog Lamps ............................................
77
Direction Indicators .......................................
77
Interior Lamps .................................................
77
Ambient Lighting ...........................................
78
Windows and Mirrors
Power Windows .............................................
79
Global Opening .............................................
80
Exterior Mirrors ..............................................
80
Interior Mirror ..................................................
82
Sun Visors ........................................................
82
Sun Shades .....................................................
83
Instrument Cluster
Gauges ..............................................................
85
Warning Lamps and Indicators ................
87
Audible Warnings and Indicators ...........
90
Information Displays
General Information .....................................
92
Information Messages ................................
99Climate Control
Automatic Climate Control
.....................
106
Hints on Controlling the Interior Climate ........................................................................\
108
Heated Windows and Mirrors .................
108
Cabin Air Filter ..............................................
109
Remote Start ................................................
109
Seats
Sitting in the Correct Position ...................
111
Head Restraints ..............................................
111
Manual Seats .................................................
113
Power Seats ....................................................
114
Rear Seats .......................................................
116
Heated Seats ..................................................
117
Rear Seat Armrest ........................................
117
Universal Garage Door Opener
Universal Garage Door Opener ...............
118
Auxiliary Power Points
Auxiliary Power Points ...............................
122
Storage Compartments
Center Console .............................................
124
Overhead Console .......................................
124
Starting and Stopping the Engine
General Information ...................................
125
Ignition Switch ..............................................
125
Keyless Starting ............................................
125
Starting a Hybrid Electric Vehicle System ........................................................................\
.
126
Engine Block Heater ...................................
128
Automatic Engine Shutdown ..................
129
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Unique Driving Characteristics
Hybrid Vehicle Operation
...........................131
EcoSelect ........................................................
133
Hybrid Vehicle Frequently Asked Questions ...................................................
133
Fuel and Refueling
Safety Precautions ......................................
136
Fuel Quality ....................................................
136
Fuel Filler Funnel Location .......................
137
Running Out of Fuel ....................................
137
Refueling .........................................................
138
Fuel Consumption ........................................
141
Engine Emission Control
Emission Law ................................................
143
Catalytic Converter .....................................
144
High Voltage Battery
General Information ...................................
147
High Voltage Battery Cut-Off Switch ........................................................................\
.
149
Transmission
Automatic Transmission ..........................
150
Brakes
General Information ...................................
153
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
154
Parking Brake ................................................
154
Hill Start Assist .............................................
154
Traction Control
Principle of Operation ................................
156
Using Traction Control ...............................
156
Stability Control
Principle of Operation ................................
157Using Stability Control
..............................
158
Parking Aids
Principle of Operation ................................
159
Rear Parking Aid ...........................................
159
Front Parking Aid .........................................
160
Active Park Assist .........................................
161
Rear View Camera ......................................
165
Cruise Control
Principle of Operation ...............................
168
Using Cruise Control ..................................
168
Driving Aids
Blind Spot Information System ..............
170
Cross Traffic Alert ..........................................
171
Steering ...........................................................
174
Load Carrying
Rear Under Floor Storage .........................
175
Luggage Covers ............................................
175
Load Retaining Fixtures .............................
176
Load Limit .......................................................
176
Towing
Towing a Trailer .............................................
181
Towing the Vehicle on Four Wheels ......
181
Driving Hints
Breaking-In .....................................................
183
Economical Driving .....................................
183
Driving Through Water ..............................
184
Floor Mats ......................................................
184
Roadside Emergencies
Roadside Assistance .................................
186
Hazard Flashers ............................................
187
Fuel Shutoff ...................................................
187
Jump Starting the Vehicle ........................
188
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Table of Contents

PROTECTING THE
ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For details about Ford Motor
Company's sustainability progress and
initiatives visit:
Web Address
www.sustainability.ford.com
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Environment

8.
Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child restraint
to your vehicle. Sometimes, a slight
lean toward the buckle will additionally
help to remove remaining slack from
the belt.
9. Attach the tether strap (if the child restraint is equipped). 10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 in (2.5 cm) of movement for proper
installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic. Using Lower Anchors and Tethers
for CHildren (LATCH) WARNINGS
Do not attach two child safety
restraints to the same anchor. In a
crash, one anchor may not be strong
enough to hold two child safety restraint
attachments and may break, causing
serious injury or death. Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained. The LATCH system is composed of three
vehicle anchor points: two lower anchors
where the seatback and seat cushion meet
(called the seat bight) and one top tether
anchor behind that seating position.
LATCH compatible child safety seats have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child
restraint. However, you can still use the
seatbelt to attach the child restraint. For
forward-facing child restraints, attach the
top tether strap to the proper top tether
anchor if a top tether strap has been
provided with your child restraint.
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If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the vehicle seat
upon which the child seat is installed all
the way back. When possible, all children
age 12 and under should be properly
restrained in a rear seating position. If all
children cannot be seated and restrained
properly in a rear seating position, properly
restrain the largest child in the front seat. Always carefully follow the
instructions and warnings provided
by the manufacturer of any child
restraint to determine if the restraint device
is appropriate for your child's size, height,
weight, or age. Follow the child restraint
manufacturer's instructions and warnings WARNINGS
provided for installation and use in
conjunction with the instructions and
warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the child
may increase the risk of serious injury or
death. Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot
protect the child from injury in a crash,
which may result in serious injury or death. Never use pillows, books, or towels
to boost a child. They can slide
around and increase the likelihood
of injury or death in a crash. Always restrain an unoccupied child
seat or booster seat. These objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious injury. Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash.
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Pregnant women should always wear their
seatbelt. Position the lap belt portion of a
combination lap and shoulder belt low
across the hips below the belly and worn
as tight as comfort allows. Position the
shoulder belt to cross the middle of the
shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING
If your vehicle is involved in a crash,
have the seatbelts and associated
components inspected as soon as
possible. Failure to follow this instruction
could result in personal injury or death. All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver seatbelt has the first type of locking
mode, and the front outboard passenger
and rear seat seatbelts have both types of
locking modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of about 5 mph
(8 km/h) or more, the combination
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if you pull the webbing out too quickly. If
the seatbelt retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract. If the retractor does not unlock,
pull the seatbelt out slowly then feed a small length of webbing back toward the
stowed position. For rear seatbelts, recline
the rear seat backrest or push the seat
backrest cushion away from the seatbelt.
Feed a small length of webbing back
toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt
automatically pre-locks. The belt still
retracts to remove any slack in the
shoulder belt. The automatic locking mode
is not available on the driver seatbelt.
When to Use the Automatic Locking
Mode
Use this mode any time a child safety seat,
except a booster, is installed in passenger
front or rear seating positions. Properly
restrain children 12 years old and under in
a rear seating position whenever possible.
See
Child Safety (page 18).
How to Use the Automatic Locking
Mode 1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull downward until you pull the entire belt
out.
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Note:
When the passenger airbag status
indicator lamp is illuminated, the passenger
side airbag (seat mounted) may be disabled
to avoid the risk of airbag deployment
injuries.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seatback, and
centered on the seat cushion, with both
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seatback.
• Objects stowed in the seatback map
pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the passenger
sensing system. The person in the front
passenger seat may appear heavier or
lighter due to the conditions described in
the list above. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 45).
If the airbag readiness lamp is lit, do
the following:
The driver or adult passengers should
check for objects that lodged underneath
the front passenger seat, or cargo
interfering with the seat.
If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:
• Pull the vehicle over.
• Switch the vehicle off.
• Driver or adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction(s) (if found).
• Restart the vehicle.
• Wait at least two minutes and verify
that the airbag readiness lamp is no
longer illuminated.
• If the airbag readiness lamp remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
authorized dealer.
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The system consists of the following:
•
Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 45).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR WARNING
Modifying or adding equipment to
the front end of your vehicle
(including hood, bumper system,
frame, front end body structure, tow hooks
and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
or add equipment to the front end of your
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front seatbelt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, and the Safety
Canopy. Based on the type of crash, the
restraints control module will deploy the
appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster could display an airbag
failure warning. A tone sounds, a warning
indicator light illuminates, or both, until the
problem is repaired. Routine maintenance
of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The indicator light will not
illuminate immediately after you
switch the ignition on.
• The indicator light either flashes or
stays illuminated.
• You could hear five tones that
periodically repeat until the problem is
repaired.
• A message could appear in the
information display.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 47).
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Keys and Remote ControlsE142585

Liftgate
WARNINGS
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate. Press twice within three seconds
to:
• unlatch a manual liftgate
• open, close or stop the movement of
a power liftgate. See Power Liftgate
(page 63).
Mechanical Key
Turn the top of the key toward the front of
your vehicle once to lock all doors.
Turn the top of the key toward the rear of
your vehicle once to unlock the driver door
only.
Locking the Doors Individually
If the power locks fail to operate, lock the
doors individually using the key in the
position shown. Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Opening a Rear Door from Inside
Pull the interior door release handle twice
to unlock and open a rear door. The first
pull unlocks the door and the second pull
will unlatch the door.
Activating Intelligent Access
You can unlock and lock the vehicle
without taking the keys out of your pocket
or purse when your intelligent access key
is within
3 ft (1 m) of your vehicle.
Intelligent access uses a sensor on the
back of the door handle for unlocking and
a separate sensor on the face of each door
handle for locking.
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