maintenance FORD CROWN VICTORIA 1997 1.G Owner's Manual

247 %
*
[MC38200( ALL)01/96]
Information about your vehicle's emission
control system is on the Vehicle Emission
Control Information decal located on or near the
engine. This decal identifies engine displacement
and gives some tune-up specifications.
%*
[MC38300( ALL)03/96]
How to Prepare Your Vehicle for
Inspection/Maintenance (I/M) Testing
*
[MC38400( ALL)05/96]
In some localities it may become a legal
requirement to pass an
Inspection/Maintenance (I/M) test of the
On-Board Diagnostic (OBD) II system. If the
vehicle's powertrain system or its battery has
just been serviced, the OBD II system is reset to
a not ready for I/M testing condition. To
prepare for I/M testing, the law specifies that
additional city and highway driving is necessary
to complete the check of the OBD II system.
*
[MC38601( ALL)05/96]
The driving modes required to reach the ready
condition consist of a minimum of 30 minutes of
city and highway driving as described below:
*
[MC38701( ALL)05/96]
q
At least twenty minutes driving in stop and
go, city type traffic with at least four idle
periods.
*
[MC38801( ALL)05/96]
q
At least ten minutes of driving on an
expressway or highway.
[MC38901( ALL)04/96]
Before completing the above driving modes, the
engine must be warmed up and at operating
temperature. Once started, the vehicle must not
be turned off during these driving modes.
File:11rcmcv.ex
Update:Thu Jun 20 11:05:52 1996

260
%*
[CS03000( ALL)01/96]
Vehicle Storage
*
[CS03100( ALL)01/96]
Maintenance Tips
*
[CS03200( ALL)01/96]
If you plan on storing your vehicle for an
extended period of time (60 days or more), refer
to the following maintenance recommendations
to ensure your vehicle stays in good operating
condition.
*
[CS03300( ALL)01/96]
General
*
[CS03400( ALL)01/96]
q
Store all vehicles in a dry, ventilated place.
*
[CS03500( ALL)01/96]
q
Protect from sunlight, if possible.
*
[CS03600( ALL)01/96]
q
If vehicles are stored outside, they require
regular maintenance to protect against rust
and damage.
*
[CS03700( ALL)01/96]
Body
*
[CS03800( ALL)01/96]
q
Wash vehicle thoroughly to remove dirt,
grease, oil, tar or mud from exterior surfaces,
rear wheel housing and underside of front
fenders.
*
[CS03900( ALL)01/96]
q
Periodically wash vehicles stored in exposed
locations.
*
[CS04000( ALL)01/96]
q
Touch-up raw or primed metal to prevent
rust.
*
[CS04100( ALL)01/96]
q
Cover chrome and stainless steel parts with a
thick coat of auto wax to prevent
discoloration. Re-wax as necessary when the
vehicle is washed.
*
[CS04200( ALL)01/96]
q
Lubricate all hood, door and trunk lid hinges
and latches with a light grade oil.
*
[CS04300( ALL)01/96]
q
Cover interior soft trim to prevent fading.
*
[CS04400( ALL)01/96]
q
Keep all rubber parts free from oil and
solvents.
File:12rccsv.ex
Update:Wed Jun 19 10:34:03 1996

266
*
[HS00245( ALL)06/94]
How to use Roadside Assistance
*
[HS00250( ALL)06/94]
Your Roadside Assistance identification card can
be found in the Owner Guide portfolio in your
glove compartment. Complete the card and place
it in your wallet for quick reference.
*
[HS00255( ALL)04/95]
To receive roadside assistance in the United
States call 1-800-241-FORD (in Canada call
1-800-665-2006).
*
[HS00260( ALL)04/95]
Should you need to arrange for roadside
assistance yourself, Ford Motor Company will
reimburse the reasonable cost. To obtain
information about reimbursement call
1-800-241-FORD (in Canada call 1-800-665-2006).
*
[HS00300( ALL)01/95]
If You Have a Service Problem
*
[HS00400( ALL)01/95]
Ford Motor Company has authorized Ford and
Lincoln-Mercury dealerships that can service
your vehicle for you. This chapter tells you how
to get service or maintenance for your vehicle.
%*
[HS00500( ALL)02/95]
Service/Maintenance Concerns
(U.S. or Canada)
*
[HS00600( ALL)04/95]
Ford recommends taking your vehicle to your
selling dealer who wants to ensure your
continued satisfaction. You may, however, take
your vehicle to any authorized Ford or
Lincoln-Mercury dealer. In most cases, your
dealer will be able to resolve your concern.
*
[HS00700( ALL)04/95]
If you are not satisfied with the service you
received from your dealership's service
department, talk to the service manager at the
dealership, or if you still are not satisfied, talk to
the owner or general manager of the dealership.
In most cases, you will have your concern
resolved at this level.
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Update:Tue Jun 11 15:26:55 1996

271
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[HS04300( ALL)05/96]
To review your case properly, the Board needs
the following information:
*
[HS04400( ALL)05/96]
q
legible copies of all documents and
maintenance or repair orders relevant to the
case
*
[HS04500( ALL)05/96]
q
the year, make, model, and Vehicle
Identification Number (VIN) listed on your
vehicle ownership license
*
[HS04600( ALL)05/96]
q
the date of repair(s) and mileage at the time
of occurrence(s)
*
[HS04700( ALL)05/96]
q
the current mileage
*
[HS04800( ALL)05/96]
q
the name of the dealer who sold or serviced
the vehicle
*
[HS04900( ALL)05/96]
q
a brief description of your unresolved concern
*
[HS05000( ALL)05/96]
q
a brief summary of the action taken with the
dealer and Ford Motor Company
*
[HS05100( ALL)05/96]
q
the names (if known) of all the people you
contacted at the dealership
*
[HS05200( ALL)05/96]
q
a description of the action you expect to
resolve your concern
*
[HS05300( ALL)05/96]
Should your case NOT qualify for review, a
letter of explanation will be mailed to you.
*
[HS05401( ALL)05/96]
Oral presentations
*
[HS05501( ALL)05/96]
If the involved vehicle is within 36 months and
36,000 miles of the warranty start date, you have
the right to make an oral presentation before the
Board. Indicate your choice to do so on the
application. Oral presentations may also be
requested by the Board.
File:14rchsv.ex
Update:Tue Jun 11 15:26:55 1996

296 Index
Appeals (see Dispute settlement board) . . 268
Ashtray(s)................ 90
Assistance (see Customer assistance).... 265
Audio system (see Electronic
sound system)............. 45
Autolamp system (see Headlamps)..... 86
Automatic transmission
driving an automatic overdrive . . . 168, 171
fluid, adding............. 229
fluid, checking............ 228
fluid, refill capacities......... 258
fluid, specification........... 259
Axle
lubricant specifications......... 259
refill capacities............ 258
traction lok.............. 165
B
Basic vehicle warranty........... 4
Battery................. 230
acid, treating emergencies.....202, 231
battery saver............. 118
charging system warning light.... 13,26
disconnecting...........206, 231
how to service............ 230
jumping a disabled battery....... 202
maintenance-free........... 230
proper disposal, recycling....... 231
replacement, specifications....... 257
servicing............... 230
voltage gauge.............. 13
when storing your vehicle....... 261
Brake fluid............... 218
brake warning light......... 10,42
checking and adding......... 218
description.............. 218
specifications...........218, 259
File:rcixv.ex
Update:Tue Jun 11 15:30:31 1996

308 Index
M
Maintenance schedule and record
(see separate Maintenance Schedule
and Record booklet)........... 3
Maintenance (see Servicing)....... 209
Master cylinder, brakes......... 218
Message center
door ajar................ 39
english/metric button.......... 32
low washer fluid............ 39
reset button.............. 32
select button.............. 32
trunk ajar............... 40
Mirrors................. 104
automatic dimming rearview mirror . . 104
rearview............... 104
side view mirrors........... 110
side view mirrors (power)....... 110
vanity mirror, illuminated....... 106
Motorcraft parts............. 257
N
New vehicle break-in........... 6
O
Octane rating.............. 239
Odometer............... 19,31
description............. 19,31
trip odometer.............. 19
Oil filter..............217, 257
Oil (see Engine oil)........... 215
Oil viscosity.............. 215
On-board diagnostic (OBD II) system . . . 247
Overdrive................ 172
Overseas offices............. 274
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Update:Tue Jun 11 15:30:31 1996

310 Index
Remote entry system........... 118
locking/unlocking doors........ 119
opening the trunk........... 119
panic alarm.............. 120
replacement/additional transmitters . . . 121
replacing the batteries......... 120
Restraints, safety (see Safety restraints)
adult...............123, 127
child................. 142
head................. 123
infant................ 142
Reverse................. 170
Roadside assistance........... 265
Roadside emergencies.......... 179
Rotating the tires............ 233
S
Safe driving tips............. 175
Safety belts (see Safety restraints)..... 127
Safety information relating to
automotive fuels........... 241
Safety restraints
adjusting the safety belts....129, 132, 135
automatic locking mode........ 131
automatic locking mode (retractor) . . . 131
cleaning the safety belts........ 254
extension assembly.......... 136
for adults.............. 127
for children.............. 142
for infants.............. 142
for pregnant women.......... 127
head................. 123
lap and shoulder belts.......127, 129
maintenance............. 137
proper use.............. 127
replacement............. 137
warning light and chime....... 12,24
File:rcixv.ex
Update:Tue Jun 11 15:30:31 1996

312 Index
Starting your vehicle
preparing to start your vehicle..... 155
starting a cold engine......... 156
starting after a collision........ 189
starting a warm engine........ 157
starting your vehicle if the battery
is disabled............. 202
Steering, power............. 166
Steering wheel
horn.................. 99
locking................. 92
tilting................ 100
Storing your vehicle........... 260
Sun visor................ 106
Supplemental air bag readiness light . . 13, 25
Supplemental Restraint System (SRS) . . . 137
T
Tail lamps
bulb replacement.........248, 252
cleaning............... 254
Temperature control (see Climate control) . . 71
Tilt steering wheel............ 100
Tires.................. 232
changing............... 191
checking the pressure......... 232
cleaning............... 256
inspection and maintenance...... 232
replacing............... 234
rotating............... 233
snow tires and chains......... 237
spare tire............... 193
storing your vehicle.......... 262
tire grades.............. 234
treadwear.............. 234
wear bands.............. 234
File:rcixv.ex
Update:Tue Jun 11 15:30:31 1996

Index 315
Wheels
cleaning............... 256
covers..............194, 200
inspection and maintenance...... 232
lug nuts............... 194
Windows................ 109
one-touch down........... 109
power windows, operating...... 109
rear, defrosting............. 85
Windshield, washing........... 96
Windshield washer fluid and wipers.... 96
checking and adding fluid....... 220
checking and replacing wiper blades . . 231
low washer fluid light.......... 39
operation............... 96
reservoir............... 220
specifications...........220, 259
variable interval wipers......... 96
Windshield wipers and washer....... 96
Wrecker towing............. 207
File:rcixv.ex
Update:Tue Jun 11 15:30:31 1996