key FORD E-350 2019 User Guide

GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage. WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic.
Always open the garage door before you
start the engine. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately
5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You
can disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise. When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine.
IGNITION SWITCH
A
(accessory) - Allows the electrical
accessories, such as the radio, to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
B
(lock) - Locks the gearshift lever and
allows key removal.
C
(off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
D
(on) - All electrical circuits are
operational and the warning lamps and
indicators illuminate.
E
(start) - Cranks the engine.
STARTING A GASOLINE
ENGINE
When you start the engine, the idle speed
increases, this helps to warm up the
engine. If the engine idle speed does not
slow down automatically, have your
vehicle checked by an authorized dealer.
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D
E
C
B
A

Before starting the engine check the
following:
•
Make sure all occupants have fastened
their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P) or neutral (N).
• Turn the ignition key to the on position.
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to the start position to start the engine. Release the key when
the engine starts.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: If you cannot start the engine on the
first try, wait for a short period and try again.
Failure to Start
If you cannot start the engine after three
attempts, wait 10 seconds and follow this
procedure:
1. Fully press the brake pedal.
2. Fully press the accelerator pedal and hold it there.
3. Start the engine.
Stopping the Engine When Your
Vehicle is Stationary
1. Shift into park (P) or neutral (N).
2. Turn the key to the off position.
3. Apply the parking brake. Stopping the Engine When Your
Vehicle is Moving WARNING: Switching off the
engine when the vehicle is still moving
will result in a loss of brake and steering
assistance. The steering will not lock, but
higher effort will be required. When the
ignition is switched off, some electrical
circuits, including air bags, warning lamps
and indicators may also be off. If the
ignition was turned off accidentally, you
can shift into neutral (N) and re-start the
engine.
1. Put the transmission into neutral (N) and use the brakes to bring your vehicle
to a safe stop.
2. When your vehicle has stopped, shift into park (P) or neutral (N) and switch
the ignition off.
3. Apply the parking brake.
Guarding Against Exhaust Fumes WARNING:
If you smell exhaust
fumes inside your vehicle, have your
vehicle checked by your authorized
dealer immediately. Do not drive your
vehicle if you smell exhaust fumes.
Carbon monoxide is present in exhaust
fumes. Take precautions to avoid its
dangerous effects.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods of time, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
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Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
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AUTOMATIC TRANSMISSION
WARNING: Always fully apply the
parking brake. Make sure you shift into
park (P) for vehicles with an automatic
transmission. Switch the ignition off and
remove the key whenever you leave your
vehicle. Putting your vehicle in or out of
gear:
1. Fully press down the brake pedal.
2. Move the gearshift lever into the
desired gear.
3. When you are finished driving, come to
a complete stop.
4. Move the gearshift lever and securely latch it in park (P).
Park (P)
This position locks the transmission and
prevents the wheels from turning.
Reverse (R)
With the transmission in reverse (R), your
vehicle moves backward. Always come to
a complete stop before shifting into and
out of reverse (R). Neutral (N)
With the transmission in neutral (N), you
can start your vehicle and it is free to roll.
Hold the brake pedal down when in this
position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy. The overdrive
function allows automatic upshifts and
downshifts through gears one through six.
Fourth (4)
Transmission operates in fourth (4) gear
only. Used for improved traction on
slippery roads.
Second (2)
Transmission operates in second (2) gear
only. Use second (2) gear to start-up on
slippery roads.
First (1)
•
Transmission operates in first (1) gear
only.
• Provides maximum engine braking.
• Allows upshifts by moving gearshift
lever.
• Does not downshift into first (1) gear
at high speeds; allows for first (1) gear
when vehicle reaches slower speeds.
Forced downshifts
• Allowed in drive (D) with the tow/haul
feature on or off.
• Press the accelerator to the floor.
• Allows transmission to select an
appropriate gear.
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•
You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
PARKING BRAKE WARNING: Always fully apply the
parking brake. Make sure you shift into
park (P) for vehicles with an automatic
transmission. Switch the ignition off and
remove the key whenever you leave your
vehicle.
Apply the parking brake whenever you park
your vehicle.
• For vehicles with a foot operated
parking brake, press the pedal down.
• For vehicles with a hand operated
parking brake, pull the parking brake
lever up. It illuminates when you switch
the ignition on and apply the
parking brake. It also illuminates
momentarily when you switch
the ignition on to confirm the
lamp is functional. if is does not
illuminate when you switch the ignition on
or begins to flash at any time, have the
system checked by an authorized dealer.
If it illuminates when your vehicle is
moving, make sure you disengage the
parking brake.
If the parking brake is disengaged, this
indicates a low brake fluid level or a brake
system fault. Have your vehicle checked
as soon as possible. To release the parking brake:
•
For vehicles with a foot operated
parking brake, pull the parking brake
release lever.
• For vehicles with a hand operated
parking brake, push the parking brake
lever down.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
If used when the vehicle is not
running, the battery loses charge. As a result,
there may be insufficient power to restart
your vehicle. The hazard flasher control is on the
steering column. Use it when your vehicle
is creating a safety hazard for other
motorists. •
Press the flasher control and all front
and rear direction indicators flash.
• Press the flasher control again to
switch them off.
FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, your vehicle makes sure
that various systems are safe to restart.
Once your vehicle determines that the
systems are safe, your vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Turn key to the off position.
2. Turn key to the start position.
3. Turn key to the off position.
4. Turn key to the on position.
5. The fuel pump is now re-enabled.
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How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system
monitors tire pressure in each pneumatic
tire. When driving in a normal manner, a
typical passenger tire inflation pressure
may increase about 2
–4 psi (14– 28 kPa)
from a cold start situation. If the vehicle is
stationary overnight with the outside
temperature significantly lower than the
daytime temperature, the tire pressure may
decrease about 3 psi (21 kPa) for a drop of
30°F (17°C) in ambient temperature. This
lower pressure value may be detected by
the tire pressure monitoring system as
being significantly lower than the
recommended inflation pressure and
activate the system warning light for low
tire pressure. If the low tire pressure
warning light is on, visually check each tire
to verify that no tire is flat. If one or more
tires are flat, repair as necessary. Check
the air pressure in the road tires. If any tire
is under-inflated, carefully drive the vehicle
to the nearest location where air can be
added to the tires. Inflate all the tires to
the recommended inflation pressure.
Tire Pressure Monitoring System Reset
Procedure WARNING:
To determine the
required pressure(s) for your vehicle, see
the Safety Compliance Certification
Label (on the door hinge pillar,
door-latch post or the door edge that
meets the door-latch post, next to the
driver seat) or the Tire Label on the
B-Pillar or the edge of the driver door.
Note: You need to perform the tire pressure
monitoring system reset procedure after
each tire rotation. To provide the vehicle's load carrying
capability, some vehicles require different
recommended tire pressures in the front
tires as compared to the rear tires. The tire
pressure monitoring system on these
vehicles illuminate the low tire pressure
warning light at two different pressures:
one for the front tires and one for the rear
tires.
Since tires need to be rotated to provide
consistent performance and maximum tire
life, the tire pressure monitoring system
needs to know when the tires are rotated
to determine which set of tires are on the
front and which are on the rear. With this
information, the system can detect and
properly warn of low tire pressures.
System reset tips:
•
To reduce the chances of interference
from another vehicle, perform the
system reset procedure at least
3 ft
(1 m) away from another vehicle
undergoing the system reset procedure
at the same time.
• Do not wait more than two minutes
between resetting each tire sensor or
the system can time-out and you have
to repeat the entire procedure on all
four wheels.
• A double horn sounds indicating the
need to repeat the procedure.
Performing the System Reset Procedure
- Single Rear Wheel
Read the entire procedure before
attempting.
1. Drive the vehicle above
20 mph
(32 km/h) for at least two minutes,
then park in a safe location where you
can easily get to all four tires and have
access to an air pump.
2. Place the ignition in the off position and
keep the key in the ignition.
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Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SiriusXM has updated the
channels available for your
vehicle.
Subscription Updated
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Action and Description
Message
Repeat entering letters to narrow yoursearch. When you are satisfied with
your entry press the right arrow key on the bezel.
SYNC will jump to the phonebook
contact name that matches your entry. Press OK.
In addition to the Phonebook entry
name, the phone number label (Work, Cell, Home or Other) shows on thedisplay. If there are multiple phone
number entries for a particular Phone-
book name, you can scroll through the different phone labels at this time.
Once you have the desired phone label on the screen press
OK.
The phone number that is stored under
the selected label will be shown on the display. Press
OK to dial this number.
Press the
OK button to send, download, read and delete text
messages. 1
TEXT MESSAGE
View your cell phone's status, set ring tones, select your message
notification, change phonebook entries and automatically download
your cell phone content among other features. 1
PHONE SETNGS
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions. 2
SYNC Services
Automatically place an emergency call to a 911 operator following
a crash.3
911 Assist
Create and receive a diagnostic report card on your vehicle. 2
Vehicle Health
Interact with SYNC-capable mobile applications on your smart-
phone.
APPLICATIONS
Access Bluetooth Devices menu listings and advanced menu listings.
SYS SETTINGS
Press the
OK button to exit the phone menu.
EXIT MENU
1 This is a cell phone-dependent feature.
2 This is an optional feature and available in the United States only.
3 This is an optional feature and available in the United States and Canada only.
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