FORD E-350 2019 Owners Manual

2019 E-SERIES Owner’s Manual
March 2019
Second Printing Litho in U.S.A.
KC2J 19A321 AB
ford.caowner.ford.com
2019 E-SERIES Owner’s Manual

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201804 20190222213557
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.

Introduction
About This Manual
..........................................5
Symbols Glossary ............................................
5
Data Recording ..................................................
7
Perchlorate ........................................................
11
Ford Credit .........................................................
11
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
...
14
Environment
Protecting the Environment .......................
15
At a Glance
Instrument Panel ...........................................
16
Child Safety
General Information ......................................
17
Installing Child Restraints ...........................
18
Booster Seats ..................................................
22
Child Restraint Positioning ........................
25
Seatbelts
Principle of Operation ..................................
27
Fastening the Seatbelts .............................
28
Seatbelt Height Adjustment ....................
30
Seatbelt Warning Lamp and Indicator Chime ............................................................
30
Child Restraint and Seatbelt Maintenance ................................................
31
Seatbelt Extension ........................................
31
Supplementary Restraints System
Principle of Operation ..................................
32
Driver and Passenger Airbags ...................
33
Crash Sensors and Airbag Indicator .......
37
Airbag Disposal ..............................................
38Keys and Remote Controls
General Information on Radio
Frequencies .................................................
39
Remote Control .............................................
39
Replacing a Lost Key or Remote Control ........................................................................\
...
41
Doors and Locks
Locking and Unlocking ................................
42
Security
Passive Anti-Theft System ........................
45
Steering Wheel
Adjusting the Steering Wheel ...................
47
Voice Control ...................................................
47
Cruise Control .................................................
47
Wipers and Washers
Windshield Wipers .......................................
48
Windshield Washers ....................................
48
Lighting
General Information ....................................
49
Lighting Control .............................................
49
Instrument Lighting Dimmer ....................
50
Daytime Running Lamps ...........................
50
Direction Indicators ......................................
50
Windows and Mirrors
Power Windows ..............................................
51
Exterior Mirrors ................................................
51
Interior Mirror ...................................................
52
Sun Visors ........................................................
52
Instrument Cluster
Gauges ..............................................................
53
Warning Lamps and Indicators ................
54
Audible Warnings and Indicators .............
57
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Information Displays
General Information
.....................................58
Information Messages ................................
63
Climate Control
Manual Climate Control .............................
66
Hints on Controlling the Interior Climate ........................................................................\
...
67
Rear Passenger Climate Controls ...........
68
Seats
Sitting in the Correct Position ..................
69
Head Restraints .............................................
69
Manual Seats ..................................................
70
Power Seats ......................................................
71
Auxiliary Power Points
Auxiliary Power Points .................................
72
Starting and Stopping the Engine
General Information .....................................
74
Ignition Switch ................................................
74
Starting a Gasoline Engine ........................
74
Engine Block Heater .....................................
76
Fuel and Refueling
Safety Precautions ........................................
77
Fuel Quality - E85 ..........................................
77
Fuel Quality - Gasoline ................................
79
Running Out of Fuel .....................................
79
Refueling ..........................................................
80
Fuel Consumption .........................................
81
Engine Emission Control
Emission Law ..................................................
83
Catalytic Converter ......................................
84Transmission
Automatic Transmission
............................
87
Rear Axle
Limited Slip Differential .............................
90
Brakes
General Information ......................................
91
Hints on Driving With Anti-Lock Brakes ........................................................................\
...
91
Parking Brake ..................................................
92
Traction Control
Principle of Operation .................................
93
Using Traction Control ................................
93
Parking Aids
Rear View Camera ........................................
94
Cruise Control
Principle of Operation .................................
96
Using Cruise Control ....................................
96
Driving Aids
Steering ............................................................
98
Load Carrying
Load Limit ........................................................
99
Towing
Towing a Trailer ............................................
104
Recommended Towing Weights ...........
105
Essential Towing Checks .........................
108
Towing the Vehicle on Four Wheels ......
115
Driving Hints
Breaking-In ......................................................
116
Reduced Engine Performance .................
116
Economical Driving ......................................
116
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Driving Through Water
................................117
Floor Mats ........................................................
117
Roadside Emergencies
Roadside Assistance ...................................
119
Hazard Flashers ...........................................
120
Fuel Shutoff ...................................................
120
Jump Starting the Vehicle .........................
121
Transporting the Vehicle ...........................
123
Customer Assistance
Getting the Services You Need ...............
124
In California (U.S. Only) .............................
125
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
126
Utilizing the Mediation/Arbitration Program (Canada Only) ........................
127
Getting Assistance Outside the U.S. and Canada .........................................................
127
Ordering Additional Owner's Literature ........................................................................\
.
129
Reporting Safety Defects (U.S. Only) ........................................................................\
.
129
Reporting Safety Defects (Canada Only) ........................................................................\
.
129
Fuses
Fuse Specification Chart ............................
131
Changing a Fuse ..........................................
139
Maintenance
General Information ....................................
141
Opening and Closing the Hood ...............
141
Under Hood Overview ...............................
142
Engine Oil Dipstick ......................................
143
Engine Oil Check ..........................................
143
Oil Change Indicator Reset ......................
144
Engine Coolant Check ...............................
144
Automatic Transmission Fluid Check ........................................................................\
.
149
Brake Fluid Check ........................................
152Power Steering Fluid Check
.....................
152
Washer Fluid Check ....................................
153
Changing the 12V Battery .........................
153
Checking the Wiper Blades ......................
155
Changing the Wiper Blades .....................
155
Adjusting the Headlamps ........................
156
Removing a Headlamp ..............................
157
Changing a Bulb ...........................................
157
Changing the Engine Air Filter ................
159
Vehicle Care
General Information ...................................
160
Cleaning Products ......................................
160
Cleaning the Exterior .................................
160
Waxing .............................................................
162
Cleaning the Engine ....................................
162
Cleaning the Windows and Wiper Blades ........................................................................\
.
162
Cleaning the Interior ...................................
163
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
163
Cleaning Leather Seats .............................
164
Repairing Minor Paint Damage ..............
165
Cleaning the Wheels ..................................
165
Vehicle Storage ............................................
165
Wheels and Tires
General Information ...................................
168
Tire Care ..........................................................
169
Using Snow Chains .....................................
187
Tire Pressure Monitoring System ..........
188
Changing a Road Wheel ...........................
192
Technical Specifications ..........................
196
Capacities and Specifications
Engine Specifications - 6.2L ...................
198
Engine Specifications - 6.8L ...................
198
Motorcraft Parts - 6.2L ..............................
199
Motorcraft Parts - 6.8L ............................
200
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Vehicle Identification Number
................201
Vehicle Certification Label ......................
202
Transmission Code Designation ...........
202
Capacities and Specifications - 6.2L ........................................................................\
203
Capacities and Specifications - 6.8L ........................................................................\
207
Bulb Specification Chart ...........................
212
Audio System
General Information ...................................
214
Audio Unit - Vehicles With: AM/FM ......
215
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ............................................................
216
Digital Radio ..................................................
219
Satellite Radio ...............................................
221
USB Port .........................................................
224
Media Hub .....................................................
224
SYNC™
General Information ..................................
225
Using Voice Recognition ...........................
227
Using SYNC™ With Your Phone ...........
230
SYNC™ Applications and Services ......
243
SYNC™ AppLink ™....................................
250
Using SYNC™ With Your Media Player ........................................................................\
252
SYNC™ Troubleshooting ........................
262
Accessories
Accessories .....................................................
271
Auxiliary Switches .......................................
272
Ford Protect
Ford Protect ..................................................
274
Scheduled Maintenance
General Maintenance Information .......
276
Normal Scheduled Maintenance ..........
279Special Operating Conditions Scheduled
Maintenance .............................................
281
Scheduled Maintenance Record ..........
283
Appendices
Electromagnetic Compatibility .............
294
End User License Agreement ................
296
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
5
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Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
6
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Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
7
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