FORD E-350 2021 Owners Manual

MC2J 19A321 AA
2021 E-SERIES Owner’s Manual
ford.caowner.ford.com
2021 E-SERIES Owner’s Manual
December 2019First Printing
Litho in U.S.A.

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201910 20191023173703
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.

Introduction
About This Manual
..........................................5
Symbols Glossary ............................................
5
Data Recording ..................................................
7
Perchlorate ........................................................
11
Ford Credit ........................................................
12
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
...
14
Environment
Protecting the Environment .......................
15
At a Glance
Instrument Panel ...........................................
16
Child Safety
General Information ......................................
17
Installing Child Restraints ...........................
19
Booster Seats .................................................
23
Child Restraint Positioning ........................
25
Seatbelts
Principle of Operation ..................................
27
Fastening the Seatbelts .............................
28
Seatbelt Height Adjustment ....................
30
Seatbelt Warning Lamp and Indicator Chime ............................................................
30
Child Restraint and Seatbelt Maintenance ................................................
31
Seatbelt Extensions ......................................
31
Supplementary Restraints System
Principle of Operation ..................................
32
Driver and Passenger Airbags ...................
33
Crash Sensors and Airbag Indicator .......
37
Airbag Disposal ..............................................
38Keys and Remote Controls
General Information on Radio
Frequencies .................................................
39
Remote Control .............................................
39
Replacing a Lost Key or Remote Control ........................................................................\
...
41
Doors and Locks
Locking and Unlocking ................................
42
Security
Passive Anti-Theft System ........................
45
Steering Wheel
Adjusting the Steering Wheel ...................
47
Cruise Control - Vehicles With: Adaptive Cruise Control .............................................
47
Cruise Control - Vehicles With: Cruise Control ..........................................................
48
Information Display Control .....................
48
Horn ...................................................................
48
Wipers and Washers
Windshield Wipers .......................................
49
Windshield Washers ....................................
49
Lighting
General Information ....................................
50
Lighting Control .............................................
50
Autolamps ........................................................
51
Instrument Lighting Dimmer .....................
51
Daytime Running Lamps .............................
51
Direction Indicators .......................................
52
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
...
53
Switching Automatic High Beam Control On and Off ...................................................
53
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Automatic High Beam Control Indicators
........................................................................\
...53
Overriding Automatic High Beam Control ........................................................................\
..
54
Windows and Mirrors
Power Windows .............................................
55
Exterior Mirrors ...............................................
55
Interior Mirror ..................................................
56
Sun Visors ........................................................
56
Instrument Cluster
Gauges ...............................................................
57
Warning Lamps and Indicators ...............
60
Audible Warnings and Indicators ............
62
Information Displays
General Information .....................................
63
Information Messages ................................
66
Climate Control
Manual Climate Control .............................
70
Hints on Controlling the Interior Climate ........................................................................\
....
71
Rear Passenger Climate Controls ............
72
Seats
Sitting in the Correct Position ...................
73
Head Restraints ..............................................
73
Manual Seats ..................................................
74
Power Seats .....................................................
75
Auxiliary Power Points
Auxiliary Power Points .................................
76
Starting and Stopping the Engine
General Information .....................................
78
Ignition Switch ................................................
78
Starting a Gasoline Engine ........................
78Engine Block Heater
....................................
80
Fuel and Refueling
Safety Precautions .......................................
82
Fuel Quality - E85 .........................................
82
Fuel Quality - Gasoline ...............................
84
Running Out of Fuel .....................................
84
Refueling ..........................................................
85
Fuel Consumption ........................................
86
Engine Emission Control
Emission Law .................................................
88
Catalytic Converter ......................................
89
Transmission
Automatic Transmission ............................
92
Rear Axle
Limited Slip Differential .............................
96
Brakes
General Information .....................................
97
Hints on Driving With Anti-Lock Brakes ........................................................................\
...
97
Parking Brake .................................................
98
Hill Start Assist ..............................................
98
Traction Control
Principle of Operation ...............................
100
Using Traction Control ..............................
100
Parking Aids
Rear View Camera .......................................
101
Cruise Control
What Is Cruise Control ..............................
103
Switching Cruise Control On and Off ........................................................................\
.
103
Setting the Cruise Control Speed .........
103
Canceling the Set Speed ..........................
103
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Resuming the Set Speed
.........................104
Cruise Control Indicators ..........................
104
Using Adaptive Cruise Control ...............
104
Driving Aids
Driver Alert ........................................................
111
Lane Keeping System ..................................
112
Steering ............................................................
115
Pre-Collision Assist ......................................
116
Load Carrying
Load Limit ......................................................
120
Towing
Towing a Trailer .............................................
125
Recommended Towing Weights ...........
126
Essential Towing Checks ..........................
130
Towing the Vehicle on Four Wheels ......
136
Driving Hints
Breaking-In .....................................................
137
Reduced Engine Performance ................
137
Economical Driving ......................................
137
Driving Through Water ...............................
138
Floor Mats ......................................................
138
Roadside Emergencies
Roadside Assistance .................................
140
Hazard Flashers ............................................
141
Fuel Shutoff ....................................................
141
Jump Starting the Vehicle ........................
142
Transporting the Vehicle ...........................
143
Customer Assistance
Getting the Services You Need ...............
145
In California (U.S. Only) ............................
146
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
147
Getting Assistance Outside the U.S. and Canada ........................................................
148Ordering Additional Owner's Literature
........................................................................\
.
149
Reporting Safety Defects (U.S. Only) ........................................................................\
.
149
Reporting Safety Defects (Canada Only) ........................................................................\
.
150
Fuses
Fuse Specification Chart ...........................
151
Changing a Fuse ..........................................
159
Maintenance
General Information ....................................
161
Opening and Closing the Hood ...............
161
Under Hood Overview ...............................
162
Engine Oil Dipstick ......................................
163
Engine Oil Check ..........................................
163
Oil Change Indicator Reset ......................
164
Engine Coolant Check ...............................
165
Automatic Transmission Fluid Check ........................................................................\
169
Brake Fluid Check ..........................................
171
Power Steering Fluid Check .....................
172
Washer Fluid Check .....................................
173
Fuel Filter .........................................................
173
Changing the 12V Battery ..........................
173
Checking the Wiper Blades ......................
174
Changing the Wiper Blades .....................
175
Adjusting the Headlamps .........................
175
Removing a Headlamp ..............................
176
Changing a Bulb ............................................
177
Changing the Engine Air Filter .................
178
Vehicle Care
General Information ...................................
180
Cleaning Products ......................................
180
Cleaning the Exterior .................................
180
Waxing .............................................................
182
Cleaning the Engine ....................................
182
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Cleaning the Windows and Wiper Blades
........................................................................\
.182
Cleaning the Interior ...................................
183
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
183
Cleaning Leather Seats .............................
184
Repairing Minor Paint Damage ..............
185
Cleaning the Wheels ..................................
185
Vehicle Storage ............................................
185
Wheels and Tires
General Information ...................................
188
Tire Care ..........................................................
189
Using Snow Chains ....................................
207
Tire Pressure Monitoring System .........
208
Changing a Road Wheel ............................
213
Technical Specifications ...........................
217
Capacities and Specifications
Engine Specifications ................................
219
Motorcraft Parts ...........................................
219
Vehicle Identification Number ................
221
Transmission Code Designation ............
222
Capacities and Specifications ...............
223
Bulb Specification Chart ..........................
232
Connected Vehicle
Connected Vehicle Requirements ........
234
Connected Vehicle Limitations .............
234
Connecting the Vehicle to a Mobile Network ......................................................
234
Connected Vehicle – Troubleshooting ........................................................................\
234
Audio System
General Information ..................................
235
Audio Unit ......................................................
235
Digital Radio .................................................
238
Connecting a Bluetooth Device ............
240Satellite Radio
..............................................
241
Streaming Bluetooth Audio ....................
243
Playing Media From a USB Device .......
243
USB Port ........................................................
244
Using Voice Recognition ..........................
244
Accessories
Accessories ...................................................
245
Auxiliary Switches ......................................
246
Ford Protect
Ford Protect ..................................................
248
Scheduled Maintenance
General Maintenance Information ......
250
Normal Scheduled Maintenance ..........
253
Special Operating Conditions Scheduled Maintenance ............................................
255
Scheduled Maintenance Record ...........
257
Appendices
Electromagnetic Compatibility .............
267
End User License Agreement ................
269
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ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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