Set date time FORD E-350 2021 User Guide

Action
Cause
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Water, snow or ice on the surface of the
road may interfere with the radar signals.
Wait a short time or switch to normal cruise
control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is possible to get a blockage warning with no
actual block. A false blocked condition either self clears, or clears after you restart your
vehicle.
Switching to Normal Cruise
Control WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary. The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, and the system
does not respond to lead vehicles.
Automatic braking remains active to
maintain set speed.
You can change from adaptive cruise
control to normal cruise control through
the information display.
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(If Equipped)E71340

DRIVER ALERT (IF EQUIPPED)
WARNING: The system is designed
to aid the driver. It is not intended to
replace your attention and judgment.
You are still responsible to drive with due
care and attention. WARNING:
At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening,
if required. Failure to take care may result
in the loss of control of your vehicle,
serious personal injury or death. WARNING:
The system may not
function if the sensor is blocked. WARNING:
Take regular rest
breaks if you feel tired. Do not wait for
the system to warn you. WARNING:
Certain driving styles
may result in the system warning you
even if you are not feeling tired. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance. WARNING:
The system will not
operate if the sensor cannot track the
road lane markings. WARNING:
If damage occurs in the
immediate area surrounding the sensor,
have your vehicle checked as soon as
possible. WARNING:
The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by
us. Note:
Keep the windshield free from
obstructions. For example, bird droppings,
insects and snow or ice.
Note: If the camera is blocked or if the
windshield is damaged, the system may not
function.
Note: The system remembers the last
setting when you start your vehicle, unless
a MyKey ™ is detected.
Note: If enabled in the menu, the system
activates at speeds above
40 mph
(64 km/h). The system automatically monitors your
driving behavior using various inputs
including the front camera sensor.
If the system detects that your driving
alertness is reduced below a certain
threshold, the system will alert you using
a chime and a message in the information
display.
Using Driver Alert
Switching the system on and off
You may switch the system on or off
through the information display by
selecting Settings then Driver Assist then
Driver Alert in the menu. When activated,
the system will monitor your alertness level
based upon your driving behavior in relation
to the lane markings, and other factors.
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System Warnings
Note:
The system will not issue warnings
below approximately 40 mph (64 km/h).
The warning system is in two stages. At
first the system issues a temporary warning
that you need to take a rest. This message
will only appear for a short time. If the
system detects further reduction in driving
alertness, another warning may be issued
which will remain in the information display
for a longer time. Press OK on the steering
wheel control to clear the warning. When
active the system will run automatically in
the background and only issue a warning
if required.
Resetting the System
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver ’s door.
LANE KEEPING SYSTEM
(IF
EQUIPPED) WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death. WARNING:
Always drive with due
care and attention when using and
operating the controls and features on
your vehicle. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance. WARNING:
The system will not
operate if the sensor cannot track the
road lane markings. WARNING:
The sensor may
incorrectly track lane markings as other
structures or objects. This can result in
a false or missed warning. WARNING:
Large contrasts in
outside lighting can limit sensor
performance. WARNING:
The system may not
operate properly if the sensor is blocked.
Keep the windshield free from
obstruction. WARNING:
If damage occurs in the
immediate area surrounding the sensor,
have your vehicle checked as soon as
possible. WARNING:
The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by
us.
Note: The system works as long as the
camera can detect one lane marking at a
speed above
40 mph (64 km/h).
Note: The system may not function with a
blocked camera, or if the windshield is
damaged or dirty.
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When you switch the system on and it
detects an unintentional drift out of your
lane is likely to occur, the system notifies
or assists you to stay in your lane through
the steering system and information
display. The system provides a warning by
an audible tone.
Switching the System On and Off
Note:
The system on or off setting is stored
until it is manually changed, unless a MyKey
is detected. If the system detects a MyKey,
it defaults to on and the mode is set to alert.
Note: If a MyKey is detected, pressing the
button does not affect the on or off status
of the system. You can only change the
mode and sensitivity settings. Press the button to switch the
system on or off. The button is
above the audio unit or on the
center console.
System Settings
The system sensitivity and intensity can
be adjusted through the display screen.
See General Information (page 63). The
system remembers the last selection. You
do not need to readjust the setting each
time you turn on your vehicle. Sensitivity:
This setting allows you to
select where in the lane a warning is
provided. Increasing the sensitivity setting
moves the warning zones in closer to your
vehicle. Normal
A
Increased
B
Note: The alert diagram illustrates general
zone coverage. It does not provide exact
zone parameters.
System Display When you switch on the system, a graphic
with lane markings appears in the display
screen.
Note:
The overhead vehicle graphic may
still display if adaptive cruise control is
enabled.
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While the system is on, the color of the
lane markings change to indicate the
system status.
Gray: Indicates that the system is
temporarily unable to provide a warning
on the indicated side(s). This may be
because:
• Your vehicle is below the activation
speed.
• The direction indicator is active.
• Your vehicle is in a dynamic maneuver.
• The road has no or poor lane markings
in the camera field-of-view.
• The camera is obscured or unable to
detect the lane markings due to
environmental, traffic or vehicle
conditions. For example, significant sun
angles, shadows, snow, heavy rain or
fog, following a large vehicle that is
blocking or shadowing the lane or poor
headlamp illumination. See
Troubleshooting for additional
information.
Green
: Indicates that the system is
available or ready to provide a warning on
the indicated side(s).
Red
: Indicates that the system is providing
or has just provided a lane keeping alert
warning.
You can temporarily disable the system at
any time by doing the following:
• Quick braking.
• Fast acceleration.
• Using your direction indicator.
• Evasive steering maneuver.
• Driving too close to the lane markings.
Troubleshooting Why is the feature not available (line markings are gray) when I can see the lane markings
on the road?
Your vehicle speed is outside the operational range of the feature.
The sun is shining directly into the camera lens.
A quick intentional lane change has occurred.
Your vehicle stays too close to the lane markings.
Driving at high speeds in curves.
The last feature activation occurred a short time ago.
Ambiguous lane markings, for example in construction zones.
Rapid transition from light to dark, or from dark to light.
Sudden offset in lane markings.
ABS or AdvanceTrac ™ is active.
There is a camera blockage due to dirt, grime, fog, frost or water on the windshield.
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Alert: When active, a flashing visual
warning appears and an audible warning
tone sounds.
Brake Support
: The system is designed
to help reduce the impact speed by
preparing the brakes for rapid braking. The
system does not automatically apply the
brakes. If you press the brake pedal, the
system could apply additional braking up
to maximum braking force, even if you
lightly press the brake pedal.
Active Braking
: Active braking may
activate if the system determines that a
collision is imminent. The system may help
the driver reduce impact damage or avoid
the crash completely.
Note: If you perceive Pre-Collision Assist
alerts as being too frequent or disturbing,
then you can reduce the alert sensitivity,
though the manufacturer recommends
using the highest sensitivity setting where
possible. Setting lower sensitivity would
lead to fewer and later system warnings.
Distance Indication and Alert
Distance Indication and Alert is a function
that provides the driver with a graphical
indication of the time gap to other
preceding vehicles traveling in the same
direction. The Distance Indication and Alert
screen in the display screen shows one of
the graphics that follow. If the time gap to a preceding vehicle is
small, a red visual indication displays.
Note:
Distance Indication and Alert
deactivates and the graphics do not display
when Adaptive Cruise Control is active.
Adjusting the Pre-Collision Assist
Settings
You can adjust the following settings by
using the information display controls.
See
General Information (page 63).
• You can change Alert and Distance
Alert sensitivity to one of three possible
settings.
• You can switch Distance Indication and
Alert on or off.
• If required, you can switch Active
Braking on or off.
• If required, you can switch the entire
Pre-Collision Assist feature on or off.
Note: Active braking automatically turns
on every time you switch the ignition on.
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Note:
We recommend that you switch the
system off if you install a snow plow or
similar object in such a way that it may
block the radar sensor. Your vehicle
remembers the selected setting across key
cycles.
Blocked Sensors Camera.
1
Radar sensor.
2 If a message regarding a blocked sensor
or camera appears in the information
display, the radar signals or camera images
are obstructed. With a blocked sensor or
camera, the Pre-Collision Assist system
may not function, or performance may
reduce. The following table lists possible
causes and actions for when this message
displays.
Camera Troubleshooting Action
Cause
Clean the outside of the windshield in frontof the camera.
The windshield in front of the camera is
dirty or obstructed in some way.
Wait a short time. It may take several
minutes for the camera to detect that there is no obstruction.
The windshield in front of the camera is
clean but the message remains in the display screen.
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Integrated Trailer Brake Controller (If
Equipped)
WARNING: Use the integrated
trailer brake controller to properly adjust
the trailer brakes and check all
connections before towing a trailer.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Note: The Ford trailer brake controller has
been verified to be compatible with trailers
having electric-actuated drum brakes (one
to four axles) and electric-over-hydraulic
brakes. It will not activate hydraulic
surge-style trailer brakes. It is the
responsibility of the customer to ensure that
the trailer brakes are adjusted appropriately,
functioning normally and all electric
connections are properly made. When used properly, the trailer brake
controller assists in smooth and effective
trailer braking by powering the trailer
’s
electric or electric-over-hydraulic brakes
with a proportional output based on the
towing vehicle ’s brake pressure.
The controller user interface consists of
the following: A:
+ and - (Gain adjustment buttons):
Pressing these buttons adjusts the
controller's power output to the trailer
brakes in 0.5 increments. You can increase
the gain setting to 10.0 (maximum trailer
braking) or decrease it to 0 (no trailer
braking). The gain setting displays in the
message center.
The controller shows gain setting, output
bar graph, and trailer connectivity status
in the information display. They appear in
the information display as follows:
• Trailer Brake Controller Gain (without
trailer connected): Shows the current
gain setting during a given ignition cycle
and when adjusting the gain. This also
displays if you use the manual control
lever or make gain adjustments with
no trailer connected.
• Trailer Brake Controller Gain Output:
Displays when you push your vehicle's
brake pedal, or upon use of the manual
control. Bar indicators illuminate in the
information display to indicate the
amount of power going to the trailer
brakes relative to the brake pedal or
manual control input. One bar indicates
the least amount of output; six bars
indicate maximum output.
• Trailer Connected: Displays when the
system senses a correct trailer wiring
connection (a trailer with electric trailer
brakes) during a given ignition cycle.
• Trailer Disconnected: Displays,
accompanied by a single audible time,
when the system senses a trailer
connection and then a disconnection,
either intentional or unintentional,
during a given ignition cycle. It also
displays if a truck or trailer-wiring fault
occurs causing the trailer to appear
disconnected. This message can also
display if you use the manual control
lever without a trailer connected.
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wiring. Consult your trailer dealer for
assistance. This can be a short to ground
(such as a chaffed wire), short to voltage
(such as a pulled pin on trailer emergency
breakaway battery) or the trailer brakes
may be drawing too much current.
Points to Remember
Note:
Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit may
result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set.
• Only use the manual control lever for
proper adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in reduced stability of trailer and tow
vehicle.
• The trailer brake controller is equipped
with a feature that reduces output at
vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
or harsh. This feature is only available
when applying the brakes using your
vehicle's brake pedal, not the
controller.
• The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions. •
Your vehicle's brake system and the
trailer brake system work
independently of each other. Changing
the gain setting on the controller does
not affect the operation of your
vehicle's brakes whether you attach a
trailer or not.
• When you switch the engine off, the
controller output is disabled and the
display and module shut down. The
controller module and display turn on
when you switch the ignition on.
• The trailer brake controller is only a
factory-installed or dealer-installed
item. Ford is not responsible for
warranty or performance of the
controller due to misuse or customer
installation.
Trailer Lamps WARNING: Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, direction indicators and hazard lights
are working.
Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
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You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
For additional information refer to the
Better Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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