maintenance FORD E-350 2021 Owners Manual

Introduction
About This Manual
..........................................5
Symbols Glossary ............................................
5
Data Recording ..................................................
7
Perchlorate ........................................................
11
Ford Credit ........................................................
12
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
...
14
Environment
Protecting the Environment .......................
15
At a Glance
Instrument Panel ...........................................
16
Child Safety
General Information ......................................
17
Installing Child Restraints ...........................
19
Booster Seats .................................................
23
Child Restraint Positioning ........................
25
Seatbelts
Principle of Operation ..................................
27
Fastening the Seatbelts .............................
28
Seatbelt Height Adjustment ....................
30
Seatbelt Warning Lamp and Indicator Chime ............................................................
30
Child Restraint and Seatbelt Maintenance ................................................
31
Seatbelt Extensions ......................................
31
Supplementary Restraints System
Principle of Operation ..................................
32
Driver and Passenger Airbags ...................
33
Crash Sensors and Airbag Indicator .......
37
Airbag Disposal ..............................................
38Keys and Remote Controls
General Information on Radio
Frequencies .................................................
39
Remote Control .............................................
39
Replacing a Lost Key or Remote Control ........................................................................\
...
41
Doors and Locks
Locking and Unlocking ................................
42
Security
Passive Anti-Theft System ........................
45
Steering Wheel
Adjusting the Steering Wheel ...................
47
Cruise Control - Vehicles With: Adaptive Cruise Control .............................................
47
Cruise Control - Vehicles With: Cruise Control ..........................................................
48
Information Display Control .....................
48
Horn ...................................................................
48
Wipers and Washers
Windshield Wipers .......................................
49
Windshield Washers ....................................
49
Lighting
General Information ....................................
50
Lighting Control .............................................
50
Autolamps ........................................................
51
Instrument Lighting Dimmer .....................
51
Daytime Running Lamps .............................
51
Direction Indicators .......................................
52
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
...
53
Switching Automatic High Beam Control On and Off ...................................................
53
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Resuming the Set Speed
.........................104
Cruise Control Indicators ..........................
104
Using Adaptive Cruise Control ...............
104
Driving Aids
Driver Alert ........................................................
111
Lane Keeping System ..................................
112
Steering ............................................................
115
Pre-Collision Assist ......................................
116
Load Carrying
Load Limit ......................................................
120
Towing
Towing a Trailer .............................................
125
Recommended Towing Weights ...........
126
Essential Towing Checks ..........................
130
Towing the Vehicle on Four Wheels ......
136
Driving Hints
Breaking-In .....................................................
137
Reduced Engine Performance ................
137
Economical Driving ......................................
137
Driving Through Water ...............................
138
Floor Mats ......................................................
138
Roadside Emergencies
Roadside Assistance .................................
140
Hazard Flashers ............................................
141
Fuel Shutoff ....................................................
141
Jump Starting the Vehicle ........................
142
Transporting the Vehicle ...........................
143
Customer Assistance
Getting the Services You Need ...............
145
In California (U.S. Only) ............................
146
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
147
Getting Assistance Outside the U.S. and Canada ........................................................
148Ordering Additional Owner's Literature
........................................................................\
.
149
Reporting Safety Defects (U.S. Only) ........................................................................\
.
149
Reporting Safety Defects (Canada Only) ........................................................................\
.
150
Fuses
Fuse Specification Chart ...........................
151
Changing a Fuse ..........................................
159
Maintenance
General Information ....................................
161
Opening and Closing the Hood ...............
161
Under Hood Overview ...............................
162
Engine Oil Dipstick ......................................
163
Engine Oil Check ..........................................
163
Oil Change Indicator Reset ......................
164
Engine Coolant Check ...............................
165
Automatic Transmission Fluid Check ........................................................................\
169
Brake Fluid Check ..........................................
171
Power Steering Fluid Check .....................
172
Washer Fluid Check .....................................
173
Fuel Filter .........................................................
173
Changing the 12V Battery ..........................
173
Checking the Wiper Blades ......................
174
Changing the Wiper Blades .....................
175
Adjusting the Headlamps .........................
175
Removing a Headlamp ..............................
176
Changing a Bulb ............................................
177
Changing the Engine Air Filter .................
178
Vehicle Care
General Information ...................................
180
Cleaning Products ......................................
180
Cleaning the Exterior .................................
180
Waxing .............................................................
182
Cleaning the Engine ....................................
182
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Cleaning the Windows and Wiper Blades
........................................................................\
.182
Cleaning the Interior ...................................
183
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
183
Cleaning Leather Seats .............................
184
Repairing Minor Paint Damage ..............
185
Cleaning the Wheels ..................................
185
Vehicle Storage ............................................
185
Wheels and Tires
General Information ...................................
188
Tire Care ..........................................................
189
Using Snow Chains ....................................
207
Tire Pressure Monitoring System .........
208
Changing a Road Wheel ............................
213
Technical Specifications ...........................
217
Capacities and Specifications
Engine Specifications ................................
219
Motorcraft Parts ...........................................
219
Vehicle Identification Number ................
221
Transmission Code Designation ............
222
Capacities and Specifications ...............
223
Bulb Specification Chart ..........................
232
Connected Vehicle
Connected Vehicle Requirements ........
234
Connected Vehicle Limitations .............
234
Connecting the Vehicle to a Mobile Network ......................................................
234
Connected Vehicle – Troubleshooting ........................................................................\
234
Audio System
General Information ..................................
235
Audio Unit ......................................................
235
Digital Radio .................................................
238
Connecting a Bluetooth Device ............
240Satellite Radio
..............................................
241
Streaming Bluetooth Audio ....................
243
Playing Media From a USB Device .......
243
USB Port ........................................................
244
Using Voice Recognition ..........................
244
Accessories
Accessories ...................................................
245
Auxiliary Switches ......................................
246
Ford Protect
Ford Protect ..................................................
248
Scheduled Maintenance
General Maintenance Information ......
250
Normal Scheduled Maintenance ..........
253
Special Operating Conditions Scheduled Maintenance ............................................
255
Scheduled Maintenance Record ...........
257
Appendices
Electromagnetic Compatibility .............
267
End User License Agreement ................
269
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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For more information visit:
Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner ’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications. Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see your warranty guide that is
available online. For more information,
refer to our website and download your
copy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Introduction

WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING: Never
place front seat
mounted rear-facing child or infant seats
in front of an active passenger airbag.
Fleet Telematics Modem
(If Equipped)
The onboard modem provides access to
data to support telematics services such
as location, speed, idle time, fuel, vehicle
diagnostics and maintenance alerts. To
explore data, telematics services, third
party service provider support and to
manage existing telematics accounts, refer
to www.commericalsolutions.ford.com or
call 833-FCS-FORD.
Note: This is not available with FordPass
Connect.
FordPass Connect
(If Equipped)
With a FordPass Connect-equipped
vehicle, you can use FordPass to track your
vehicle ’s location and remotely access
vehicle features such as start, lock and
unlock and vehicle status including fuel
level and approximate mileage. Message
and data rates may apply. Services may
be limited by mobile phone network
coverage area. For additional information,
refer to www.fordpass.com. On Board Diagnostics Data Link
Connector WARNING:
Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks
and Utility Type Vehicles WARNING:
Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner ’s Manual carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Introduction

CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
restraint systems periodically to make sure
they work properly and are not damaged.
Inspect the vehicle seatbelts to make sure
there are no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seatback
(if equipped), rear inflatable seatbelts (if
equipped), child restraint LATCH and
tether anchors, and attaching hardware,
should be inspected after a crash. Read
the child restraint manufacturer's
instructions for additional inspection and
maintenance information specific to the
child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts. See Cleaning
the Interior (page 183).
SEATBELT EXTENSIONS WARNING:
Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash. WARNING:
Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system. WARNING:
Never use seatbelt
extensions to install child restraints. WARNING:
Do not use a seatbelt
extension with an inflatable seatbelt. WARNING:
Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.
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particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death. The driver and front passenger airbags
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 37).
Passenger Airbag On and Off
Switch
(If Equipped) WARNING:
Your vehicle may have
an airbag deactivation switch. Before
driving, always look at the switch to
make sure it is in the appropriate
position. Failure to put the switch in the
proper position can increase the risk of
serious injury or death in a crash.
Note: The passenger airbag on and off
switch may be on vehicles with no rear
seats.
Switching the Passenger Airbag Off WARNING:
If the light does not
illuminate when the passenger airbag
switch is off and you switch the ignition
on, have the passenger airbag switch
serviced immediately by a qualified
technician. WARNING:
To avoid switching on
the airbag, always remove the ignition
key with the switch in the off position. WARNING: NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it,
DEATH or SERIOUS INJURY to the CHILD
can occur.
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The restraints control module also
monitors the readiness of the above safety
devices plus the crash sensors. The
readiness of the safety system is indicated
by a warning indicator light in the
instrument cluster or by a backup tone if
the warning light is not working. See
Instrument Cluster (page 57). Routine
maintenance of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device. The fact that the safety belt pretensioners
or airbags did not activate in a crash does
not mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (such as crash severity, belt
usage) were not appropriate to activate
these safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the safety belt
pretensioners is to activate in frontal
or near-frontal crashes and may deploy
in rollovers if the vehicle is equipped
with roll stability control.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Supplementary Restraints SystemE67017

Engine Oil Pressure Gauge
Indicates engine oil pressure. At normal
operating temperature, the level indicator
is in the normal range. If the pressure gauge
falls below the normal range, stop your
vehicle, switch off the engine and check
the engine oil level. Add oil if needed. If the
oil level is correct, have your vehicle
checked by an authorized dealer.
Engine Coolant Temperature
Gauge
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator is in the normal range. If the
engine coolant temperature exceeds the
normal range, stop your vehicle as soon as
possible, switch off the engine and let the
engine cool.
Fuel Gauge
The fuel gauge indicates about how much
fuel is in the fuel tank.
The arrow adjacent to the fuel pump
symbol indicates on which side of your
vehicle the fuel filler door is located.
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a slope. Low Fuel Reminder
A low fuel level reminder displays and
sounds when the distance to empty
reaches
75 mi (120 km) to empty for
MyKey, and at 50 mi (80 km), 25 mi
(40 km), 10 mi (20 km) and 0 mi (0 km)
for all vehicle keys.
Note: The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
Distance to Empty
Indicates the approximate distance your
vehicle can travel on the fuel remaining in
the tank. Changes in driving pattern can
cause the value to not only decrease but
also increase or stay constant for periods
of time.
Transmission Fluid Temperature
Gauge
Indicates transmission fluid temperature.
At normal operating temperature, the level
indicator is in the normal range. If the
transmission fluid temperature exceeds
the normal range, stop your vehicle as soon
as possible and verify the airflow is not
restricted by snow or debris blocking
airflow through the grille.
Special operating conditions such as
snowplowing, towing, or off-road use may
cause higher than normal operating
temperatures. See
Special Operating
Conditions Scheduled Maintenance
(page
255).
To lower the transmission temperature
into the normal range, alter the severity of
your driving conditions. Operating the
transmission for extended periods with the
gauge in the higher than normal area may
cause internal transmission damage. If the
gauge continues to show high
temperatures, see an authorized dealer.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Instrument Cluster