power steering FORD E-350 2021 Owners Manual

Resuming the Set Speed
.........................104
Cruise Control Indicators ..........................
104
Using Adaptive Cruise Control ...............
104
Driving Aids
Driver Alert ........................................................
111
Lane Keeping System ..................................
112
Steering ............................................................
115
Pre-Collision Assist ......................................
116
Load Carrying
Load Limit ......................................................
120
Towing
Towing a Trailer .............................................
125
Recommended Towing Weights ...........
126
Essential Towing Checks ..........................
130
Towing the Vehicle on Four Wheels ......
136
Driving Hints
Breaking-In .....................................................
137
Reduced Engine Performance ................
137
Economical Driving ......................................
137
Driving Through Water ...............................
138
Floor Mats ......................................................
138
Roadside Emergencies
Roadside Assistance .................................
140
Hazard Flashers ............................................
141
Fuel Shutoff ....................................................
141
Jump Starting the Vehicle ........................
142
Transporting the Vehicle ...........................
143
Customer Assistance
Getting the Services You Need ...............
145
In California (U.S. Only) ............................
146
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
147
Getting Assistance Outside the U.S. and Canada ........................................................
148Ordering Additional Owner's Literature
........................................................................\
.
149
Reporting Safety Defects (U.S. Only) ........................................................................\
.
149
Reporting Safety Defects (Canada Only) ........................................................................\
.
150
Fuses
Fuse Specification Chart ...........................
151
Changing a Fuse ..........................................
159
Maintenance
General Information ....................................
161
Opening and Closing the Hood ...............
161
Under Hood Overview ...............................
162
Engine Oil Dipstick ......................................
163
Engine Oil Check ..........................................
163
Oil Change Indicator Reset ......................
164
Engine Coolant Check ...............................
165
Automatic Transmission Fluid Check ........................................................................\
169
Brake Fluid Check ..........................................
171
Power Steering Fluid Check .....................
172
Washer Fluid Check .....................................
173
Fuel Filter .........................................................
173
Changing the 12V Battery ..........................
173
Checking the Wiper Blades ......................
174
Changing the Wiper Blades .....................
175
Adjusting the Headlamps .........................
175
Removing a Headlamp ..............................
176
Changing a Bulb ............................................
177
Changing the Engine Air Filter .................
178
Vehicle Care
General Information ...................................
180
Cleaning Products ......................................
180
Cleaning the Exterior .................................
180
Waxing .............................................................
182
Cleaning the Engine ....................................
182
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Table of Contents

Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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Power Steering
Action
Message
The power steering system detects a condition that requiresservice. See an authorized dealer.
Steering Fault Service
Now
The power steering system is not working. Stop your vehiclein a safe place. Contact an authorized dealer.
Steering Loss Stop
Safely
The power steering system detects a condition within the
power steering system or passive entry or passive start system requires service. Contact an authorized dealer.
Steering Assist Fault
Service Required
The steering lock system detects a condition that requiresservice. See an authorized dealer.
Steering Lock Malfunc-
tion Service Now
Transmission Action
Message
You switched the engine off and shift select lever is in anyposition other than park (P).
Shift to Park
Displays when the brake pedal needs to be depressed.
Press Brake Pedal
The transmission is overheating and needs to cool. Stop in asafe place as soon as it’ s possible.
Transmission Over
Temperature Stop Safely
See an authorized dealer.
Transmission Service
Required
The transmission is overheating and needs to cool. Stop in asafe place as soon as it’ s possible.
Transmission Too Hot
Press Brake
The transmission has limited functionality. See an authorized dealer.
Transmission Limited
Function See Manual
A reminder to shift into park. In addition, this message is typicalafter reconnecting or recharging the battery until you cycle
the ignition to the on mode. See Changing the 12V Battery (page 173).
Transmission Not in Park
Displays when the brake pedal needs to be depressed toenable the transmission to shift from park.
Depress Brake to Shift
from Park
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GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out and should
be inspected by an authorized dealer. If the
vehicle has continuous vibration or shudder
in the steering wheel while braking, the
vehicle should be inspected by an
authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 185). See
Warning Lamps and
Indicators (page 60). Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Switch the engine off, shift the
transmission into park (P), apply the
parking brake, and then inspect the
accelerator pedal for any interferences. If
none are found and the condition persists,
have your vehicle towed to the nearest
authorized dealer. Hydraulic brake booster system
(Hydroboost or Hydromax)
The Hydroboost and Hydromax systems
receive fluid pressure from the power
steering pump to provide power assist
during braking.
The Hydromax booster receives backup
pressure from the reserve system electric
pump whenever the fluid in the power
steering system is not flowing. When the
engine is off, the pump turns on if you apply
the brake pedal, or if you switch the ignition
to the on position.
The sound of the pump operating may be
heard by the driver. This is a normal
characteristic of the system.
The reserve system provides reduced
braking power, so the vehicle should be
operated under these conditions with
caution, and only to seek service repair and
removal of the vehicle from the roadway.
Note:
For vehicles with the Hydromax
system operating under normal conditions,
the noise of the fluid flowing through the
booster may be heard whenever you apply
the brake. This condition is normal. Vehicle
service is not required.
If braking performance or pedal response
becomes very poor, even when you
strongly press the pedal, it may indicate
the presence of air in the hydraulic system
or leakage of fluid. Stop the vehicle safely
as soon as possible and seek service
immediately.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
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Why is the feature not available (line markings are gray) when I can see the lane markings
on the road?
You are driving too close to the vehicle in front of you.
Transitioning between no lane markings to lane markings or vice versa.
There is standing water on the road.
Faint lane markings, for example partial yellow lane markings on concrete roads.
Lane width is too narrow or too wide.
The camera has not been calibrated after a windshield replacement.
Driving on tight roads or on uneven roads.
Vehicle accessories are blocking the camera, for example a snow plow.
STEERING
Hydraulic Power Steering
To help prevent damage to the power
steering system:
• Do not hold the steering wheel at its
furthest turning points for more than
three to five seconds when the engine
is running.
• Avoid continuously steering back and
forth with elevated engine RPM as this
may overheat the system. If trying to
free a stuck vehicle, pause between
attempts to allow the power steering
system to cool or seek assistance.
Typical steering and driving maneuvers
allow the system to cool.
• Do not operate the vehicle if the power
steering pump fluid level is below the
MIN mark on the reservoir.
• Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer. •
Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
or if you switch the engine off, you can
steer the vehicle manually, but it takes
more effort.
If you have any steering components
serviced or replaced, install new fasteners.
Many fasteners have coatings with thread
adhesive, or have prevailing torque
features you cannot reuse. Do not reuse a
bolt or nut. Torque fasteners to
specifications.
Steering Tips
If the steering wanders or pulls, check for:
• An improperly inflated tire.
• Uneven tire wear.
• Loose or worn suspension
components.
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Exceeding these limits may allow water to
enter vehicle components:
•
Causing internal damage to the
components.
• Affecting driveability, emissions and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing WARNING: If your vehicle has a
steering wheel lock make sure the
ignition is in the accessory or on position
when being towed.
You can flat-tow (all wheels on the
ground, regardless of the powertrain or
transmission configuration) your disabled
vehicle (without access to wheel dollies
or vehicle transport trailer) under the
following conditions:
• Your vehicle is facing forward so you
tow it in a forward direction.
• You shift into Neutral (N). If you cannot
shift into Neutral (N), you may need to
override the transmission. See
Transmission
(page 92).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 70). Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four wheels off
the ground, for example when using a
vehicle transport trailer. Otherwise, you
cannot tow your vehicle.
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•
Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight.
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER WARNING: Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the wheel
hubs. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS WARNING:
Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING: Do not place additional
floor mats or any other covering on top
of the original floor mats. This could
result in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death.
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UNDER HOOD OVERVIEW
Windshield washer fluid reservoir. See Washer Fluid Check (page 173).
A
Automatic transmission fluid dipstick. See
Automatic Transmission Fluid
Check (page 169).
B
Engine oil dipstick.
See Engine Oil Dipstick (page 163).
C
Air cleaner assembly. See
Changing the Engine Air Filter (page 178).
D
Engine oil filler cap.
See Engine Oil Check (page 163).
E
Brake fluid reservoir. See
Brake Fluid Check (page 171).
F
Engine coolant reservoir. See
Engine Coolant Check (page 165).
G
Engine compartment fuse box. See
Fuses (page 151).
H
Power steering fluid reservoir. See
Power Steering Fluid Check (page 172).
I
Battery.
See Changing the 12V Battery (page 173).
J
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When this occurs, your vehicle still
operates, however:
•
Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNING: Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly. Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management
(If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep slope in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
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1. Park your vehicle on a level surface.
2. Look at the brake fluid reservoir to see
where the brake fluid level is relative
to the MIN and the MAX marks on the
reservoir.
Note: If the brake fluid level is between the
MIN
and the MAX marks on the reservoir, it
is acceptable.
Note: If the brake fluid level is below the
MIN
mark or above the MAX mark, have
your vehicle checked as soon as possible.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our
specifications. See
Capacities and
Specifications (page 219).
Brake Fluid Service Interval
Brake fluid absorbs water over time which
degrades the effectiveness of the brake
fluid. Change the brake fluid at the
specified intervals to prevent degraded
braking performance. For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide.
POWER STEERING FLUID
CHECK
WARNING:
A fluid level between
the MAX and MIN lines is within the
normal operating range and there is no
need to add fluid. A fluid level not in the
normal operating range could
compromise the performance of the
system. WARNING:
For E-350 and E-450
vehicles with the Hydro-Boost Brake
System, do not press the brake pedal
after the engine has been turned off.
Pressing the brake pedal after the engine
has been turned off will give a false
power steering fluid level reading.
Only use fluid that meets Ford
specifications. See
Capacities and
Specifications (page 223).
To top up the power steering fluid level do
the following.
1. Start the engine and let it run until it reaches normal operating temperature.
2. Make sure the fluid is within the
MIN
and MAX range.
3. If the fluid level is low, add fluid to be within the
MIN and MAX range. Do not
overfill.
4. While the engine idles, turn the steering
wheel left and right several times.
5. Recheck the fluid level in the reservoir.
Note: Do not operate the vehicle with a low
power steering pump fluid level.
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