towing FORD E SERIES 2016 4.G Owner's Manual

Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four wheels off
the ground, for example when using a
vehicle transport trailer. Otherwise, you
cannot tow your vehicle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
•
Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure WARNINGS
When one of the front wheels is off
the ground, the transmission alone
will not prevent your vehicle from
moving or slipping off the jack, even if the
transmission is in park (P) or neutral (N). To help prevent your vehicle from
moving when you change a tire, be
sure to place the transmission in park
(P) or neutral (N), set the parking brake,
and block (in both directions) the wheel
that is diagonally opposite (other side and
end of your vehicle) to the tire being
changed. Never get underneath a vehicle that
is supported only by a jack. If the
vehicle slips off the jack, you or
someone else could be seriously injured. Do not attempt to change a tire on
the side of the vehicle close to
moving traffic. Pull far enough off the
road to avoid the danger of being hit when
operating the jack or changing the wheel. Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one
provided as original equipment with your
vehicle, make sure the jack capacity is
adequate for the vehicle weight, including
any vehicle cargo or modifications. Note:
Passengers should not remain in your
vehicle when the vehicle is being jacked.
Removing the flat wheel and tire
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Place the transmission in park (P) and
turn the engine off. 3.
Block both directions of the wheel that
is diagonally opposite to the wheel that
is being lifted.
4. Remove the spare tire and jack from the storage location.
5. Remove the wheel trim (if equipped) by inserting the tapered end of the lug
nut wrench behind the wheel cover or
hubcap and twist it off.
6. Loosen each wheel lug nut one-half turn counterclockwise, but do not
remove them until the wheel is raise
off the ground.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.
Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Towing a trailer or using a car-top carrier
Inspect U-joints.
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires*
, inspect tires for wear and measure tread
depth.
Change engine oil and filter.
Every 5000 miles (8000
km) or six months
Inspect U-joints.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* Vehicles equipped with dual rear wheels should rotate the front wheels when specified;
rear wheels only if unusual wear is noted. Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Inspect brake system.
Every 5000 miles (8000
km)
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires*
, inspect tires for wear and measure tread
depth.
Inspect U-joints.
Every 5000 miles (8000
km) or six months
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Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter.
Every 5000 miles (8000
km) or six months or 200
engine hours
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* Vehicles equipped with dual rear wheels should rotate the front wheels when specified;
rear wheels only if unusual wear is noted. Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.
Inspect frequently, service
as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires*
, inspect tires for wear and measure tread
depth.
Change engine oil and filter.
Every 5000 miles (8000
km) or six months
Inspect U-joints.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30000 miles (48000
km)
Change rear axle fluid.
Every 50000 miles (80000
km)
* Vehicles equipped with dual rear wheels should rotate the front wheels when specified;
rear wheels only if unusual wear is noted.
Exceptions
There are several exceptions to the Normal
Schedule: Normal vehicle axle maintenance: Rear
axles and power take-off units with
synthetic fluid and light-duty trucks
equipped with Ford-design axles are
lubricated for life; do not check or change
fluid unless a leak is suspected, service is
required or the assembly has been
submerged in water. During long periods
of trailer towing with outside temperatures
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Essential Towing Checks...........................103
Before Towing a Trailer.................................... 108
Hitches................................................................... 104
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 109
Safety Chains....................................................... 105
Trailer Brakes........................................................ 105
Trailer Lamps....................................................... 108
Trailer Towing Connector................................ 104
When Towing a Trailer...................................... 108
Event Data Recording See: Data Recording............................................... 7
Export Unique Options...................................11
Extended Service Plan (ESP).................266 EXTENDED SERVICE PLAN (CANADA
ONLY)................................................................ 267
EXTENDED SERVICE PLAN (U.S. Only).................................................................. 266
Exterior Mirrors................................................46 Fold-Away Exterior Mirrors............................... 46
Integrated Blind Spot Mirror............................. 47
Power Exterior Mirrors........................................ 46
Telescoping Mirrors ............................................. 47
F
Fastening the Seatbelts...............................23 Safety Belt Extension Assembly..................... 25
Safety Belt Locking Modes............................... 24
Using Safety Belts During Pregnancy...........23
Floor Mats.........................................................113
Ford Credit...........................................................9
(U.S. Only)................................................................. 9
Fuel and Refueling.........................................75
Fuel Consumption.........................................79 Calculating Fuel Economy................................ 79
Filling the Tank...................................................... 79
Fuel Filter
.........................................................145
Fuel Quality......................................................76
Choosing the Right Fuel..................................... 76
Choosing the Right Fuel - Flex Fuel Vehicles............................................................... 76
Fuel Shutoff
.....................................................116
Fuses..................................................................127
Fuse Specification Chart............................127 Passenger Compartment Fuse Panel..........131
Power Distribution Box...................................... 127G
Gauges...............................................................49
Battery Voltage Gauge....................................... 50
Engine Coolant Temperature Gauge............50
Fuel Gauge.............................................................. 49
Information Display............................................. 50
General Information on Radio Frequencies...................................................34
General Maintenance Information
.......268
Multi-point Inspection..................................... 270
Owner Checks and Services.......................... 269
Protecting Your Investment.......................... 268
Why Maintain Your Vehicle?......................... 268
Why Maintain Your Vehicle at Your Dealership?..................................................... 268
Getting Assistance Outside the U.S. and Canada..........................................................123
Getting the Services You Need...............120 Away From Home............................................... 120
H
Handbrake See: Parking Brake............................................... 89
Hazard Warning Flashers
...........................116
Headlamp Adjusting See: Adjusting the Headlamps..................... 148
Headlamp Removal See: Removing a Headlamp.......................... 150
Head Restraints..............................................67
Heating See: Climate Control........................................... 63
Hints on Controlling the Interior Climate
............................................................65
Cooling the Interior Quickly.............................. 65
General Hints......................................................... 65
Heating the Interior Quickly.............................. 65
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 66
Recommended Settings for Cooling ...........65
Recommended Settings for Heating............65
Side Window Defogging in Cold Weather.............................................................. 66
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 65
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Oil Check
See: Engine Oil Check....................................... 138
Opening and Closing the Hood...............136
Ordering Additional Owner's Literature.......................................................124
Obtaining a French Owner ’s Manual...........125
P
Parking Brake..................................................89
Passive Anti-Theft System........................40 SecuriLock®.......................................................... 40
PATS See: Passive Anti-Theft System.................... 40
Perchlorate..........................................................9
Power Door Locks See: Locking and Unlocking.............................. 37
Power Seats
.....................................................69
Recline Adjustment............................................ 69
Power Steering Fluid Check......................145
Power Windows.............................................46 Accessory Delay................................................... 46
One-Touch Down................................................. 46
Protecting the Environment
........................12
R
Rear Passenger Climate Controls
............66
Recommended Towing Weights.............101 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 103
Reduced Engine Performance..................112
Refueling............................................................77 Fuel Filler Cap........................................................ 78
Remote Control..............................................34 Car Finder................................................................ 36
Changing the Remote Control Battery.........35
Reprogramming the Remote Control...........34
Sounding the Panic Alarm................................ 36
Removing a Headlamp
..............................150
Aerodynamic Headlamps............................... 150
Sealed Beam Headlamps................................ 151
Repairing Minor Paint Damage...............160 Replacement Parts
Recommendation.........................................9
Collision Repairs...................................................... 9
Scheduled Maintenance and Mechanical Repairs................................................................... 9
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control............................................................36
Reporting Safety Defects (Canada Only)...............................................................125
Reporting Safety Defects (U.S. Only)...............................................................125
Roadside Assistance
....................................115
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 115
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 116
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 116
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 115
Vehicles Sold in the United States: Using Roadside Assistance..................................... 115
Roadside Emergencies................................115
Running-In See: Breaking-In................................................... 112
Running Out of Fuel.......................................77 Filling a Portable Fuel Container..................... 77
S
Safety Precautions
.........................................75
Satellite Radio................................................212
Satellite Radio Electronic Serial Number
(ESN).................................................................. 213
Satellite Radio Reception Factors................213
SIRIUS® Satellite Radio Service................... 213
Troubleshooting.................................................. 214
Scheduled Maintenance Record
............275
Scheduled Maintenance..........................268
Seatbelt Height Adjustment......................25
Seatbelts...........................................................22 Principle of Operation......................................... 22
Seatbelt Warning Lamp and Indicator Chime...............................................................25
Conditions of operation..................................... 26
Seats...................................................................67
Security..............................................................40
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Sitting in the Correct Position....................67
Snow Chains See: Using Snow Chains.................................. 182
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 10
On-board Diagnostics (OBD-II)...................... 10
Special Instructions............................................. 10
Using your Vehicle as an Ambulance............10
Special Operating Conditions Scheduled Maintenance
...............................................273
Exceptions............................................................ 274
Speed Control See: Cruise Control............................................... 91
Starter Switch See: Ignition Switch............................................. 72
Starting a Gasoline Engine..........................72 Failure to Start....................................................... 73
Guarding Against Exhaust Fumes.................. 73
Important Ventilating Information.................73
Stopping the Engine When Your Vehicle is Moving.................................................................. 73
Stopping the Engine When Your Vehicle is Stationary........................................................... 73
Starting and Stopping the Engine............72 General Information............................................ 72
Steering..............................................................92
Steering Wheel
................................................42
Sun Visors.........................................................48
Illuminated Vanity Mirror................................... 48
Supplementary Restraints System..........27 Principle of Operation......................................... 27
Symbols Glossary.............................................5
SYNC™ Applications and Services........................................................234
911 Assist............................................................... 234
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only).................................................... 238
Vehicle Health Report (If Equipped, United States Only).................................................... 236
SYNC™ AppLink ™
......................................242
SYNC Mobile Apps............................................ 242
SYNC™.............................................................216 General Information.......................................... 216
SYNC™ Troubleshooting
.........................254 T
Technical Specifications
See: Capacities and Specifications..............191
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................122
Tire Care...........................................................164 Glossary of Tire Terminology......................... 166
Information About Uniform Tire Quality Grading.............................................................. 164
Information Contained on the Tire Sidewall............................................................. 167
Temperature A B C............................................. 165
Traction AA A B C............................................... 165
Treadwear............................................................. 165
Tire Pressure Monitoring System...........183 Changing Tires With a Tire Pressure
Monitoring System........................................ 184
Understanding Your Tire Pressure Monitoring System ....................................... 184
Tires See: Wheels and Tires...................................... 163
Towing a Trailer.............................................100 Load Placement................................................. 100
Towing the Vehicle on Four Wheels
...........................................................110
Emergency Towing.............................................. 110
Recreational Towing........................................... 110
Towing..............................................................100
Traction Control
.............................................90
Principle of Operation........................................ 90
Trailer Sway Control.....................................101
Transmission Code Designation.............196
Transmission....................................................83
Transmission See: Transmission................................................ 83
Transporting the Vehicle............................110
U
Under Hood Overview
.................................137
USB Port...........................................................215
Using Cruise Control......................................91
Switching Cruise Control Off............................ 91
Switching Cruise Control On............................. 91
Using Snow Chains
......................................182
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