service FORD E SERIES 2018 Owner's Guide

GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to park(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to park(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
1.Inside the vehicle, pull the hood releasehandle located under the bottom leftcorner of the instrument panel.
2.Go to the front of the vehicle and pushthe auxiliary latch, located in the centerof the top grille, to the left in order torelease the hood.
3. Lift the hood and secure it with theprop rod.
UNDER HOOD OVERVIEW
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5. Check the coolant level in the coolantreservoir the next few times you driveyour vehicle. If necessary, add enoughprediluted engine coolant to bring thecoolant level to the correct level.
If you have to add more than 1.1 qt (1 L) ofengine coolant per month, have yourvehicle checked as soon as possible.Operating an engine with a low level ofcoolant can result in engine overheatingand possible engine damage.
Note:During normal vehicle operation, thecoolant may change color from orange topink or light red. As long as the coolant isclear and uncontaminated, this color changedoes not indicate the coolant has degradednor does it require the coolant to be drained,the system to be flushed, or the coolant tobe replaced.
In case of emergency, you can add a largeamount of water without coolant in orderto reach a vehicle service location. In thisinstance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with coolant that meets thecorrect specification. See Capacitiesand Specifications (page 194).
Water alone, without coolant, can causeengine damage from corrosion,overheating or freezing.
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can cause enginedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection ofthe coolant.
Recycled Coolant
We do not recommend the use of recycledcoolant as an approved recycling processis not yet available.
Dispose of used engine coolant in anappropriate manner. Follow yourcommunity’s regulations and standardsfor recycling and disposing of automotivefluids.
Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase thecoolant concentration above 50%.
•A coolant concentration of 60%provides improved freeze pointprotection. Coolant concentrationsabove 60% decrease the overheatprotection characteristics of thecoolant and may cause enginedamage.
If you drive in extremely hot climates:
•You can decrease the coolantconcentration to 40%.
•Coolant concentrations below 40%decrease the freeze and corrosionprotection characteristics of thecoolant and may cause enginedamage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
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Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 194).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate yourvehicle in fail-safe mode only as longas necessary to bring your vehicle to restin a safe location and seek immediaterepairs. When in fail-safe mode, yourvehicle will have limited power, will not beable to maintain high-speed operation, andmay completely shut down withoutwarning, potentially losing engine power,power steering assist, and power brakeassist, which may increase the possibilityof a crash resulting in serious injury.
Never remove the coolant reservoircap when the engine is running orhot.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5. When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
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Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING
To reduce the risk of crash and injury,be prepared that the vehicle speedmay reduce and the vehicle may notbe able to accelerate with full power untilthe coolant temperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep slope in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power inorder to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
If the coolant temperature gauge movesfully into the red zone, or if the coolanttemperature warning or service enginesoon messages appear in your informationdisplay, do the following:
1. Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2. Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. If thetemperature does not drop afterseveral minutes, follow the remainingsteps.
3.Switch the engine off and wait for it tocool. Check the coolant level.
4. If the coolant level is at or below theminimum mark, immediately addprediluted coolant.
5. If the coolant level is normal, restartthe engine and continue driving.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check andchange the transmission fluid and filter atthe correct service interval. SeeScheduled Maintenance (page 270).
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
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•the dipstick handle.
•See Capacities and Specifications(page 194).
If necessary, add fluid in 8 fl oz (250 ml)increments through the filler tube until thelevel is correct.
Type A
Type B
If an overfill occurs, excess fluid should beremoved by a qualified technician.
Note:An overfill condition of transmissionfluid may cause shift and engagementconcerns, and possible damage.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
Automatic Transmission FluidFilter
Your automatic transmission is equippedwith a serviceable transmission fluid filterlocated inside the transmission bottompan. For service intervals for the automatictransmission fluid and transmission filter,See Scheduled Maintenance (page 270).
For transmission filter maintenance, seeyour authorized dealer.
BRAKE FLUID CHECK
WARNINGS
Do not use any fluid other than therecommended brake fluid as this willreduce brake efficiency. Use ofincorrect fluid could result in the loss ofvehicle control, serious personal injury ordeath.
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CHANGING THE 12V BATTERY
WARNINGS
This vehicle may be fitted with morethan one battery, removal of cablefrom only one battery does notdisconnect the vehicle electrical system.Be sure to disconnect cables from allbatteries when disconnecting power.Failure to do so may cause seriouspersonal injury or property damage.
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide properventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through thevent caps, resulting in personal injuryand/or damage to the vehicle or battery.Lift the battery with a battery carrier orwith your hands on opposite corners.
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands afterhandling.
Note:If your vehicle battery has a cover,make sure it is reinstalled after the batteryhas been cleaned or replaced.
Note:Electrical or electronic accessoriesor components added to the vehicle by thedealer or the owner may adversely affectbattery performance and durability.
Your vehicle is fitted with a Motorcraft®maintenance-free battery which normallydoes not require additional water duringits life of service.
For longer, trouble-free operation, keep thetop of the battery clean and dry. Also,make certain the battery cables are alwaystightly fastened to the battery terminals.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Always dispose of automotive batteries ina responsible manner. Follow your localauthorized standards for disposal. Call yourlocal authorized recycling center to findout more about recycling automotivebatteries.
Reconnecting the Battery
Because your vehicle’s engine iselectronically controlled by a computer,some control conditions are maintainedby power from the battery. When thebattery is disconnected or a new batteryis installed, the engine must relearn its idleand fuel trim strategy for optimumdriveability and performance. Flexible fuelvehicles (FFV) must also relearn theethanol content of the fuel for optimumdriveability and performance.
To begin this process.
1.Switch off all accessories and start theengine.
2. Run the engine until it reaches normaloperating temperature.
3.Allow the engine to idle for at least oneminute.
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condensation occurs, a thin film of mistcan form on the interior of the lens. Thethin mist eventually clears and exitsthrough the vents during normal operation.Clearing time may take as long as 48 hoursunder dry weather conditions.
Examples of acceptable condensation are:
•Presence of thin mist (no streaks, dripmarks or droplets).
•Fine mist covers less than 50% of thelens.
Examples of unacceptable moisture(usually caused by a lamp water leak) are:
•Water puddle inside the lamp.
•Large water droplets, drip marks orstreaks present on the interior of thelens.
Take your vehicle to a dealer for service ifany of the above conditions ofunacceptable moisture are present.
Replacing Headlamp Bulbs
WARNING
Make sure the bulbs have cooleddown before removing them. Failureto follow this warning could result inserious personal injury.
Note:Grasp the bulb by only its plastic baseand do not touch the glass. The oil from yourhand could cause the bulb to break the nexttime the headlamps are operated.
Note:If the bulb is accidentally touched,clean it with rubbing alcohol before use.
1. Make sure the headlamp switch is inthe off position, then open the hood.
2. Remove the headlamp. SeeRemoving a Headlamp (page 154).
3.Disconnect the electrical connector bysqueezing the release tab and pushingthe connector forward, then pulling itrearward.
4. Remove the bulb assembly by turningit counterclockwise and pulling itstraight out.
To install the new bulb, follow the removalprocedures in reverse order.
Replacing Front Parking Lamp andDirection Indicator Bulbs
1. Make sure the headlamp switch is inthe off position, then open the hood.
2.Remove the headlamp assembly. Referto Replacing Headlamp Bulbs in thissection.
3. Rotate the bulb socketcounterclockwise and remove.
4. Carefully pry up the bulb straight outof the socket.
To complete installation, follow theremoval procedures in reverse order.
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U.S. Department ofTransportation Tire qualitygrades: The U.S. Department ofTransportation requires FordMotor Company to give you thefollowing information about tiregrades exactly as the governmenthas written it.
Treadwear
The treadwear grade is acomparative rating based on thewear rate of the tire when testedunder controlled conditions on aspecified government test course.For example, a tire graded 150would wear one and one-half (1½) times as well on thegovernment course as a tiregraded 100. The relativeperformance of tires dependsupon the actual conditions of theiruse, however, and may departsignificantly from the norm due tovariations in driving habits, servicepractices, and differences in roadcharacteristics and climate.
Traction AA A B C
WARNING
The traction grade assignedto this tire is based onstraight-ahead braking tractiontests, and does not includeacceleration, cornering,hydroplaning or peak tractioncharacteristics.
The traction grades, from highestto lowest are AA, A, B, and C. Thegrades represent the tire’s abilityto stop on wet pavement asmeasured under controlledconditions on specifiedgovernment test surfaces ofasphalt and concrete. A tiremarked C may have poor tractionperformance.
Temperature A B C
WARNING
The temperature grade forthis tire is established for atire that is properly inflated andnot overloaded. Excessive speed,underinflation, or excessiveloading, either separately or incombination, can cause heatbuildup and possible tire failure.
The temperature grades are A(the highest), B and C,representing the tire’s resistanceto the generation of heat and itsability to dissipate heat whentested under controlled conditionson a specified indoor laboratorytest wheel. Sustained hightemperature can cause thematerial of the tire to degenerateand reduce tire life, and excessivetemperature can lead to suddentire failure. The grade Ccorresponds to a level ofperformance which all passengercar tires must meet under the
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Information Contained on theTire Sidewall
Both United States and CanadaFederal regulations require tiremanufacturers to placestandardized information on thesidewall of all tires. Thisinformation identifies anddescribes the fundamentalcharacteristics of the tire and alsoprovides a U.S. DOT TireIdentification Number for safetystandard certification and in caseof a recall.
Information on P Type Tires
P215/65R15 95H is an example ofa tire size, load index and speedrating. The definitions of theseitems are listed below. (Note thatthe tire size, load index and speedrating for your vehicle may bedifferent from this example.)
A.P: Indicates a tire, designatedby the Tire and Rim Association,that may be used for service oncars, sport utility vehicles,minivans and light trucks.Note: Ifyour tire size does not begin witha letter this may mean it isdesignated by either the EuropeanTire and Rim TechnicalOrganization or the Japan TireManufacturing Association.
B.215: Indicates the nominalwidth of the tire in millimetersfrom sidewall edge to sidewalledge. In general, the larger thenumber, the wider the tire.
C.65: Indicates the aspect ratiowhich gives the tire's ratio ofheight to width.
D.R: Indicates a radial type tire.
E.15: Indicates the wheel or rimdiameter in inches. If you changeyour wheel size, you have topurchase new tires to match thenew wheel diameter.
F.95: Indicates the tire's loadindex. It is an index that relates tohow much weight a tire can carry.You may find this information inyour owner’s manual. If not,contact a local tire dealer.
Note:You may not find thisinformation on all tires because itis not required by federal law.
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A
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The tire suppliers may haveadditional markings, notes orwarnings such as standard loador radial tubeless.
Additional InformationContained on the Tire Sidewallfor LT Type Tires
Note:Tire Quality Grades do notapply to this type of tire.
LT type tires have some additionalinformation beyond those of Ptype tires. These differences aredescribed below.
A.LT: Indicates a tire, designatedby the Tire and Rim Association,that is intended for service on lighttrucks.
B.Load Range and LoadInflation Limits: Indicates thetire's load-carrying capabilitiesand its inflation limits.
C.Maximum Load Dual lb (kg)at psi (kPa) cold: Indicates themaximum load and tire pressurewhen the tire is used as a dual;defined as four tires on the rearaxle (a total of six or more tires onthe vehicle).
D.Maximum Load Single lb(kg) at psi (kPa) cold: Indicatesthe maximum load and tirepressure when the tire is used asa single; defined as two tires(total) on the rear axle.
Information on T Type Tires
T145/80D16 is an example of atire size.
Note:The temporary tire size foryour vehicle may be different fromthis example. Tire Quality Gradesdo not apply to this type of tire.
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