ESP FORD E SERIES 2019 Owner's Manual

•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information. SeeScheduled Maintenance (page 276).
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
See Load limits in the Load Carryingchapter for load specification terms foundon the tire label and Safety Compliancelabel and instructions on calculating yourvehicle's load.
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Trailer Towing Connector
When attaching the trailer wiring connectorto your vehicle, only use a proper fittingconnector that works with the vehicle andtrailer functions. Some seven-positionconnectors may have the SAE J2863 logo,which confirms that it is the proper wiringconnector and works correctly with yourvehicle.
FunctionColor
Left turn signal and stop lampYellow
Ground (-)White
Electric brakesBlue
FunctionColor
Right turn signal and stoplampGreen
Battery (+)Orange
Running lightsBrown
Reverse lightsGrey
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle. Youmust distribute the load in your trailer sothat 10-15% of the total weight of thetrailer is on the tongue.
Weight-distributing Hitches
WARNING: Do not adjust thespring bars so that your vehicle's rearbumper is higher than before attachingthe trailer. Doing so will defeat thefunction of the weight-distributing hitch,which may cause unpredictablehandling, and could result in seriouspersonal injury.
When hooking-up a trailer using aweight-distributing hitch, always use thefollowing procedure:
1. Park the loaded vehicle, without thetrailer, on a level surface.
2. Measure the height to the top of yourvehicle's front wheel opening on thefender. This is H1.
3.Attach the loaded trailer to your vehiclewithout the weight-distributing barsconnected.
4. Measure the height to the top of yourvehicle's front wheel opening on thefender a second time. This is H2.
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5. Install and adjust the tension in theweight-distributing bars so that theheight of your vehicle's front wheelopening on the fender is approximatelyhalf the way down from H2, toward H1.
6.Check that the trailer is level or slightlynose down toward your vehicle. If not,adjust the ball height accordingly andrepeat Steps 2-6.
When the trailer is level or slightly nosedown toward the vehicle:
•Lock the bar tension adjuster in place.
•Check that the trailer tongue securelyattaches and locks onto the hitch.
•Install safety chains, lighting, and trailerbrake controls as required by law or thetrailer manufacturer.
Safety Chains
Note:Do not attach safety chains to thebumper.
Always connect the safety chains to theframe or hook retainers of your vehiclehitch.
To connect the safety chains, cross thechains under the trailer tongue and allowenough slack for turning tight corners. Donot allow the chains to drag on the ground.
Trailer Brakes
WARNING: Do not connect atrailer's hydraulic brake system directlyto your vehicle's brake system. Yourvehicle may not have enough brakingpower and your chances of having acollision greatly increase.
Electric brakes and manual, automatic orsurge-type trailer brakes are safe if youinstall them properly and adjust them tothe manufacturer's specifications. Thetrailer brakes must meet local and federalregulations.
The rating for the tow vehicle's brakingsystem operation is at the gross vehicleweight rating, not the gross combinedweight rating.
Separate functioning brake systemsare required for safe control of towedvehicles and trailers weighing morethan 1500 lb (680 kg) when loaded.
Integrated Trailer Brake Controller (IfEquipped)
WARNING: Use the integratedtrailer brake controller to properly adjustthe trailer brakes and check allconnections before towing a trailer.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
Note:The Ford trailer brake controller hasbeen verified to be compatible with trailershaving electric-actuated drum brakes (oneto four axles) and electric-over-hydraulicbrakes. It will not activate hydraulicsurge-style trailer brakes. It is theresponsibility of the customer to ensure thatthe trailer brakes are adjusted appropriately,functioning normally and all electricconnections are properly made.
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•Stop lamps: Using the manual controllever illuminates both the trailer brakelamps and your vehicle brake lampsexcept the center high-mount stoplamp, if you make the proper electricalconnection to the trailer. Pressing yourvehicle brake pedal also illuminatesboth trailer and vehicle brake lamps.
Procedure for Adjusting Gain
Note:Only perform this procedure in atraffic-free environment at speeds ofapproximately 20-25 mph (30-40 km/h).
The gain setting sets the trailer brakecontroller for the specific towing condition.You should change the setting as towingconditions change. Changes to towingconditions include trailer load, vehicle load,road conditions and weather.
The gain should be set to provide themaximum trailer braking assistance whilemaking sure the trailer wheels do not lockwhen using the brakes. Locked trailerwheels may lead to trailer instability.
1.Make sure the trailer brakes are in goodworking condition, functioning normallyand properly adjusted. See your trailerdealer if necessary.
2. Hook up the trailer and make theelectrical connections according to thetrailer manufacturer's instructions.
3. When you plug in a trailer with electricor electric-over-hydraulic brakes, amessage confirming connectionappears in the information display.
4. Use the gain adjustment (+ and -)buttons to increase or decrease thegain setting to the desired startingpoint. A gain setting of 6.0 is a goodstarting point for heavier loads.
5. In a traffic-free environment, tow thetrailer on a dry, level surface at a speedof 20-25 mph (30-40 km/h) andsqueeze the manual control levercompletely.
6. If the trailer wheels lock up, indicatedby squealing tires, reduce the gainsetting. If the trailer wheels turn freely,increase the gain setting. Repeat Steps5 and 6 until the gain setting is at apoint just below trailer wheel lock-up.If towing a heavier trailer, trailer wheellock-up may not be attainable evenwith the maximum gain setting of 10.
Explanation of Information DisplayWarning Messages
Note:An authorized dealer can diagnosethe trailer brake controller to determineexactly which trailer fault has occurred.However, your Ford warranty does not coverthis diagnosis if the fault is with the trailer.
A message indicating a trailer brakemodule fault may display in response tofaults sensed by the trailer brake controller,accompanied by a single tone. If thismessage appears, contact an authorizeddealer as soon as possible for diagnosisand repair. The controller may stillfunction, but performance may bedegraded.
A message indicating a trailer wiring faultmay display when there is a short circuiton the electric brake output wire. If thismessage displays, accompanied by asingle tone, with no trailer connected, theproblem is with your vehicle wiringbetween the trailer brake controller andthe 7-pin connector at the bumper. If themessage only displays with a trailerconnected, the problem is with the trailerwiring. Consult your trailer dealer forassistance. This can be a short to ground(such as a chaffed wire), short to voltage(such as a pulled pin on trailer emergencybreakaway battery) or the trailer brakesmay be drawing too much current.
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Points to Remember
Note:Do not attempt removal of the trailerbrake controller without consulting theWorkshop Manual. Damage to the unit mayresult.
•Adjust gain setting before using thetrailer brake controller for the first time.
•Adjust gain setting, using the procedureabove, whenever road, weather andtrailer or vehicle loading conditionschange from when the gain was initiallyset.
•Only use the manual control lever forproper adjustment of the gain duringtrailer setup. Misuse, such asapplication during trailer sway, couldcause instability of trailer or towvehicle.
•Avoid towing in adverse weatherconditions. The trailer brake controllerdoes not provide anti-lock control ofthe trailer wheels. Trailer wheels canlock up on slippery surfaces, resultingin reduced stability of trailer and towvehicle.
•The trailer brake controller is equippedwith a feature that reduces output atvehicle speeds below 11 mph (18 km/h)so trailer and vehicle braking is not jerkyor harsh. This feature is only availablewhen applying the brakes using yourvehicle's brake pedal, not thecontroller.
•The controller interacts with the brakecontrol system and powertrain controlsystem of your vehicle to provide thebest performance on different roadconditions.
•Your vehicle's brake system and thetrailer brake system workindependently of each other. Changingthe gain setting on the controller doesnot affect the operation of yourvehicle's brakes whether you attach atrailer or not.
•When you switch the engine off, thecontroller output is disabled and thedisplay and module shut down. Thecontroller module and display turn onwhen you switch the ignition on.
•The trailer brake controller is only afactory-installed or dealer-installeditem. Ford is not responsible forwarranty or performance of thecontroller due to misuse or customerinstallation.
Trailer Lamps
WARNING: Never connect anytrailer lamp wiring to the vehicle's taillamp wiring; this may damage theelectrical system resulting in fire. Contactyour authorized dealer as soon aspossible for assistance in proper trailertow wiring installation. Additionalelectrical equipment may be required.
Trailer lamps are required on most towedvehicles. Make sure all running lights, brakelights, direction indicators and hazard lightsare working.
Before Towing a Trailer
Practice turning, stopping and backing upto get the feel of your vehicle-trailercombination before starting on a trip.When turning, make wider turns so thetrailer wheels clear curbs and otherobstacles.
When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughlyafter you have traveled 50 mi (80 km).
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•When stopped in congested or heavytraffic during hot weather, place thegearshift in position P to aid engine andtransmission cooling and to help A/Cperformance.
•Switch off the speed control withheavy loads or in hilly terrain. Thespeed control may turn offautomatically when you are towing onlong, steep grades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy andtransmission cooling.
•If your vehicle is equipped withAdvanceTrac with RSC, this systemmay turn on during typical corneringmaneuvers with a heavily loaded trailer.This is normal. Turning the corner at aslower speed while towing may reducethis tendency.
•If you are towing a trailer frequently inhot weather, hilly conditions, at thegross combined weight rating (or anycombination of these factors), considerrefilling your rear axle with syntheticgear lubricant. See Capacities andSpecifications (page 198).
•Allow more distance for stopping witha trailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1. Turn the steering wheel to point yourvehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission inposition P.
4. Place wheel chocks in front and backof the trailer wheels. (Chocks notincluded with vehicle.)
Your vehicle may be equipped with atemporary or conventional spare tire. A"temporary" spare tire is different in size(diameter or width), tread-type(All-Season or All Terrain) or is from adifferent manufacturer than the road tireson your vehicle. Consult information on thetire label or Safety Compliance label forlimitations when using.
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level torise above the bottom edge of the rearbumper.
•Do not allow waves to break higherthan 6 in (15 cm) above the bottomedge of the rear bumper.
Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions andreliability.
Replace the rear axle lubricant anytimethe rear axle has been submerged in water.Water may have contaminated the rearaxle lubricant, which is not normallychecked or changed unless a leak issuspected or other axle repair is required.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Roadside Emergencies

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel or petrol/gas engines or the propersulfur fuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contactour Customer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using improper fuels mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islandsand/or Puerto Rico, Central America, theCaribbean, and Israel and the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact the corresponding Ford CustomerAssistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance

E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
Kuwait22280384
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]/AN/ASub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
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Customer Assistance

WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5. When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk ofcrash and injury, be prepared that thevehicle speed may reduce and thevehicle may not be able to acceleratewith full power until the coolanttemperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep slope in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power inorder to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
If the coolant temperature gauge movesfully into the red zone, or if the coolanttemperature warning or service enginesoon messages appear in your informationdisplay, do the following:
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Maintenance

WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
WARNING: Battery posts,terminals and related accessoriescontain lead and lead compounds. Washhands after handling.
Note:If your vehicle battery has a cover,make sure it is reinstalled after the batteryhas been cleaned or replaced.
Note:Electrical or electronic accessoriesor components added to the vehicle by thedealer or the owner may adversely affectbattery performance and durability.
Your vehicle is fitted with a Motorcraft®maintenance-free battery which normallydoes not require additional water duringits life of service.
For longer, trouble-free operation, keep thetop of the battery clean and dry. Also,make certain the battery cables are alwaystightly fastened to the battery terminals.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Always dispose of automotive batteries ina responsible manner. Follow your localauthorized standards for disposal. Call yourlocal authorized recycling center to findout more about recycling automotivebatteries.
Reconnecting the Battery
Because your vehicle’s engine iselectronically controlled by a computer,some control conditions are maintainedby power from the battery. When thebattery is disconnected or a new batteryis installed, the engine must relearn its idleand fuel trim strategy for optimumdriveability and performance. Flexible fuelvehicles (FFV) must also relearn theethanol content of the fuel for optimumdriveability and performance.
To begin this process.
1.Switch off all accessories and start theengine.
2. Run the engine until it reaches normaloperating temperature.
3.Allow the engine to idle for at least oneminute.
4. Turn the A/C on and allow the engineto idle for at least one minute.
5. Fully press the foot brake. Release theparking brake. Shift the gearshift leverto Drive (D) and allow the engine toidle for at least one minute.
6. Drive the vehicle for approximately10 mi (16 km) to complete therelearning process.
Note:If you do not carry out the aboveprocess, the idle quality of your vehicle maybe adversely affected until the idle trim iseventually relearned.
Flexible fuel vehicles operating on E85 mayexperience poor starts and driveabilityproblems until the fuel trim and ethanolcontent have been relearned.
When the battery is disconnected or a newbattery installed, the transmission mustlearn its adaptive strategy. As a result ofthis, the transmission may shift firmly. Thisoperation is considered normal and fullyupdates transmission operation to its
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