tow FORD E SERIES 2019 Owners Manual

Information Displays
General Information.....................................58
Information Messages................................63
Climate Control
Manual Climate Control.............................66
Hints on Controlling the Interior Climate...........................................................................67
Rear Passenger Climate Controls...........68
Seats
Sitting in the Correct Position..................69
Head Restraints.............................................69
Manual Seats..................................................70
Power Seats......................................................71
Auxiliary Power Points
Auxiliary Power Points.................................72
Starting and Stopping theEngine
General Information.....................................74
Ignition Switch................................................74
Starting a Gasoline Engine........................74
Engine Block Heater.....................................76
Fuel and Refueling
Safety Precautions........................................77
Fuel Quality - E85..........................................77
Fuel Quality - Gasoline................................79
Running Out of Fuel.....................................79
Refueling..........................................................80
Fuel Consumption.........................................81
Engine Emission Control
Emission Law..................................................83
Catalytic Converter......................................84
Transmission
Automatic Transmission............................87
Rear Axle
Limited Slip Differential.............................90
Brakes
General Information......................................91
Hints on Driving With Anti-Lock Brakes...........................................................................91
Parking Brake..................................................92
Traction Control
Principle of Operation.................................93
Using Traction Control................................93
Parking Aids
Rear View Camera........................................94
Cruise Control
Principle of Operation.................................96
Using Cruise Control....................................96
Driving Aids
Steering............................................................98
Load Carrying
Load Limit........................................................99
Towing
Towing a Trailer............................................104
Recommended Towing Weights...........105
Essential Towing Checks.........................108
Towing the Vehicle on Four Wheels......115
Driving Hints
Breaking-In......................................................116
Reduced Engine Performance.................116
Economical Driving......................................116
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Table of Contents

Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services to which yousubscribe. We take no responsibility forservices that third parties provide.
Vehicles With a Modem
The modem has a SIM. The modemperiodically sends messages to stayconnected to the cell phone network.These messages could include informationthat identifies your vehicle, the SIM and theelectronic serial number of the modem.Cell phone network service providers couldhave access to additional information, forexample cell phone network toweridentification.
Note:The modem continues to send thisinformation unless you have all added valueservices deactivated. Contact the FordCustomer Relationship Center. Refer to theregional Ford website for contactinformation.
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system.
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes the vehicle identification numberof your vehicle, the SYNC module serialnumber, odometer, enabled apps, usagestatistics and debugging information. Weretain it only as long as necessary toprovide the service, to troubleshoot, forcontinuous improvement and to offer youproducts and services that may be ofinterest to you according to yourpreferences and where allowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
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Introduction

If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation.
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, see the regional Fordwebsite.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off.
Certain versions or updates to 911 Assistmay also be capable of electronically orverbally disclosing to 911 operators yourvehicle location or other details about yourvehicle or crash to assist 911 operators toprovide the most appropriate emergencyservices.
If you do not want to disclose thisinformation, do not switch the feature on.
Note:To switch 911 Assist on or off.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to Account Manager, go towww.ford.com/finance.
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Introduction

PROTECTING THE
ENVIRONMENT
You should play your part in protecting theenvironment. Correct vehicle usage andthe authorized disposal of waste, cleaningand lubrication materials are significantsteps toward this aim.
For details about Ford MotorCompany's sustainability progress andinitiatives visit:
Web Address
www.sustainability.ford.com
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Environment

INSTRUMENT PANEL
Air vent.A
Direction indicators. See Direction Indicators (page 50). Wiper lever. SeeWipers and Washers (page 48).B
Instrument cluster. See Instrument Cluster (page 53).C
Tow haul. See Automatic Transmission (page 87).D
Auxiliary switches. See Auxiliary Switches (page 272).E
Audio unit. See Audio Unit (page 215).F
Traction control. See Using Traction Control (page 93).G
Climate control. See Climate Control (page 66).H
Cruise control. See Cruise Control (page 96).I
Ignition. See Ignition Switch (page 74).J
Horn.K
Steering wheel adjustment. See Adjusting the Steering Wheel (page 47).L
Cruise control. See Cruise Control (page 96). Voice control. See Voice Control(page 47).M
Lighting control. See Lighting Control (page 49).N
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At a GlanceE254406

GENERAL INFORMATION
See the following sections for directionson how to properly use safety restraintsfor children.
WARNING: Always make sure yourchild is secured properly in a device thatis appropriate for their height, age andweight. Child safety restraints must bebought separately from your vehicle.Failure to follow these instructions andguidelines may result in an increased riskof serious injury or death to your child.
WARNING: All children are shapeddifferently. The National Highway TrafficSafety Administration and other safetyorganizations, base theirrecommendations for child restraints onprobable child height, age and weightthresholds, or on the minimumrequirements of the law. We recommendthat you check with a NHTSA CertifiedChild Passenger Safety Technician
(CPST) to make sure that you properlyinstall the child restraint in your vehicleand that you consult your pediatrician tomake sure you have a child restraintappropriate for your child. To locate achild restraint fitting station and CPST,contact NHTSA toll free at1-888-327-4236 or go towww.nhtsa.dot.gov. In Canada, contactTransport Canada toll free at1-800-333-0371 or go to www.tc.gc.cato find a Child Car Seat Clinic in yourarea. Failure to properly restrain childrenin child restraints made especially fortheir height, age and weight, may resultin an increased risk of serious injury ordeath to your child.
WARNING: On hot days, thetemperature inside the vehicle can risevery quickly. Exposure of people oranimals to these high temperatures foreven a short time can cause death orserious heat related injuries, includingbrain damage. Small children areparticularly at risk.
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Child Safety

7. Try to pull the belt out of the retractorto make sure the retractor is in theautomatic locking mode (you shouldnot be able to pull more belt out). If theretractor is not locked, unbuckle thebelt and repeat Steps 5 and 6.
8.Remove remaining slack from the belt.Force the seat down with extra weight,for example, by pressing down orkneeling on the child restraint whilepulling up on the shoulder belt in orderto force slack from the belt. This isnecessary to remove the remainingslack that exists once you add the extraweight of the child to the child restraint.It also helps to achieve the propersnugness of the child restraint to yourvehicle. Sometimes, a slight leantoward the buckle will help to removeremaining slack from the belt.
9. Attach the tether strap (if the childrestraint is equipped).
10. Before placing the child in the seat,forcibly move the seat forward andback to make sure the seat is securelyheld in place.
To check this, grab the seat at the belt pathand attempt to move it side to side andforward and back. There should be nomore than 1 in (2.5 cm) of movement forproper installation.
We recommend checking with a NHTSACertified Child Passenger SafetyTechnician to make certain the childrestraint is properly installed. In Canada,check with Transport Canada for referralto a Child Car Seat Clinic.
Using Tether Straps
Many forward-facing child restraintsinclude a tether strap which extends fromthe back of the child restraint and hooksto an anchoring point called the top tetheranchor. Tether straps are available as anaccessory for many older safety seats.Contact the manufacturer of your childrestraint for information about ordering atether strap, or to obtain a longer tetherstrap if the tether strap on your safety seatdoes not reach the appropriate top tetheranchor in the vehicle.
Attach the tether strap only to the tetheranchor as shown. The tether strap may notwork properly if attached somewhere otherthan the correct tether anchor.
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Child SafetyE142533 E142534

CHILD RESTRAINT
POSITIONING
WARNING: Airbags can kill orinjure a child in a child restraint. Neverplace a rear-facing child restraint in frontof an active airbag. If you must use aforward-facing child restraint in the frontseat, move the seat upon which the childrestraint is installed all the way back.
WARNING: Airbags can kill orinjure a child in a child restraint. Properlyrestrain children 12 and under in the rearseat whenever possible.
WARNING: Always carefullyfollow the instructions and warningsprovided by the manufacturer of anychild restraint to determine if therestraint device is appropriate for yourchild's size, height, weight, or age. Followthe child restraint manufacturer'sinstructions and warnings provided forinstallation and use in conjunction withthe instructions and warnings providedby your vehicle manufacturer. A safetyseat that is improperly installed orutilized, is inappropriate for your child'sheight, age, or weight or does notproperly fit the child may increase therisk of serious injury or death.
WARNING: Never let a passengerhold a child on his or her lap while thevehicle is moving. The passenger cannotprotect the child from injury in a crash.
WARNING: Do not use pillows,books or towels to boost your child'sheight.
WARNING: Always restrain anunoccupied child seat or booster seat.They may become projectiles in a crashor sudden stop, which may increase therisk of serious injury.
WARNING: Do not put theshoulder section of the seatbelt or allowthe child to put the shoulder section ofthe seatbelt under their arm or behindtheir back. Failure to follow thisinstruction could reduce theeffectiveness of the seatbelt andincrease the risk of injury in a crash.
WARNING: Do not leave childrenor pets unattended in your vehicle.Failure to follow this instruction couldresult in personal injury or death.
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Child Safety

Pregnant women should always wear theirseatbelt. Position the lap belt portion of acombination lap and shoulder belt lowacross the hips below the belly and wornas tight as comfort allows. Position theshoulder belt to cross the middle of theshoulder and the center of the chest.
Seatbelt Locking Modes
WARNING: If your vehicle isinvolved in a crash, have the seatbeltsand associated components inspectedas soon as possible. Failure to follow thisinstruction could result in personal injuryor death.
All safety restraints in the vehicle arecombination lap and shoulder belts. Thedriver seatbelt has the first type of lockingmode. The front outboard passengerseatbelt has both types of locking modesdescribed as follows:
Vehicle Sensitive Mode
This is the normal retractor mode, whichallows free shoulder belt lengthadjustment to your movements andlocking in response to vehicle movement.For example, if the driver brakes suddenlyor turns a corner sharply, or the vehiclereceives an impact of about 5 mph(8 km/h) or more, the combinationseatbelts lock to help reduce forwardmovement of the driver and passengers.
In addition, the retractor is designed to lockif you pull the webbing out too quickly. Ifthe seatbelt retractor locks, slowly lowerthe height adjuster to allow the seatbeltto retract. If the retractor does not unlock,pull the seatbelt out slowly then feed a
small length of webbing back toward thestowed position. For rear seatbelts, reclinethe rear seat backrest or push the seatbackrest cushion away from the seatbelt.Feed a small length of webbing backtoward the stowed position.
Automatic Locking Mode
In this mode, the shoulder beltautomatically pre-locks. The belt will stillretract to remove any slack in the shoulderbelt. The automatic locking mode is notavailable on the driver seatbelt.
When to Use the Automatic LockingMode
Use this mode any time a child safety seat,except a booster, is installed in thepassenger front seating position. SeeChild Safety (page 17).
How to Use the Automatic LockingMode
1. Buckle the combination lap andshoulder belt.
2. Grasp the shoulder portion and pulldownward until the entire belt is pulledout.
3. Allow the belt to retract. As the beltretracts, you will hear a clicking sound.This indicates the seatbelt is now in theautomatic locking mode.
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SeatbeltsE142591

Proper Driver and Front PassengerSeating Adjustment
WARNING: National HighwayTraffic Safety Administration (NHTSA)recommends a minimum distance of atleast 10 in (25 cm) between anoccupant's chest and the driver airbagmodule.
To properly position yourself away fromthe airbag:
•Move your seat to the rear as far as youcan while still reaching the pedalscomfortably.
•Recline the seat slightly (one or twodegrees) from the upright position.
After all occupants have adjusted theirseats and put on seatbelts, it is veryimportant that they continue to sitproperly. Properly seated occupants situpright, lean against the seat back, andcenter themselves on the seat cushion,with their feet comfortably extended onthe floor. Sitting improperly can increasethe chance of injury in a crash event. Forexample, if an occupant slouches, liesdown, turns sideways, sits forward, leansforward or sideways, or puts one or bothfeet up, the chance of injury during a crashis greatly increased.
Children and Airbags
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
Children must always be properlyrestrained. Accident statistics suggest thatchildren are safer when properly restrainedin the rear seating positions than in thefront seating position. Failure to followthese instructions may increase the risk ofinjury in a crash.
CRASH SENSORS AND
AIRBAG INDICATOR (IF EQUIPPED)
WARNING: Modifying or addingequipment to the front end of the vehicle(including frame, bumper, front end bodystructure and tow hooks) may affect theperformance of the airbag system,increasing the risk of injury. Do notmodify the front end of the vehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule. The restraints control moduledeploys (activates) the front safety beltpretensioners, driver airbag and passengerairbag. Based on the type of accident, therestraints control module will deploy theappropriate safety devices.
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Supplementary Restraints SystemE142846