tow FORD E SERIES 2021 Owners Manual

Resuming the Set Speed
.........................104
Cruise Control Indicators ..........................
104
Using Adaptive Cruise Control ...............
104
Driving Aids
Driver Alert ........................................................
111
Lane Keeping System ..................................
112
Steering ............................................................
115
Pre-Collision Assist ......................................
116
Load Carrying
Load Limit ......................................................
120
Towing
Towing a Trailer .............................................
125
Recommended Towing Weights ...........
126
Essential Towing Checks ..........................
130
Towing the Vehicle on Four Wheels ......
136
Driving Hints
Breaking-In .....................................................
137
Reduced Engine Performance ................
137
Economical Driving ......................................
137
Driving Through Water ...............................
138
Floor Mats ......................................................
138
Roadside Emergencies
Roadside Assistance .................................
140
Hazard Flashers ............................................
141
Fuel Shutoff ....................................................
141
Jump Starting the Vehicle ........................
142
Transporting the Vehicle ...........................
143
Customer Assistance
Getting the Services You Need ...............
145
In California (U.S. Only) ............................
146
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
147
Getting Assistance Outside the U.S. and Canada ........................................................
148Ordering Additional Owner's Literature
........................................................................\
.
149
Reporting Safety Defects (U.S. Only) ........................................................................\
.
149
Reporting Safety Defects (Canada Only) ........................................................................\
.
150
Fuses
Fuse Specification Chart ...........................
151
Changing a Fuse ..........................................
159
Maintenance
General Information ....................................
161
Opening and Closing the Hood ...............
161
Under Hood Overview ...............................
162
Engine Oil Dipstick ......................................
163
Engine Oil Check ..........................................
163
Oil Change Indicator Reset ......................
164
Engine Coolant Check ...............................
165
Automatic Transmission Fluid Check ........................................................................\
169
Brake Fluid Check ..........................................
171
Power Steering Fluid Check .....................
172
Washer Fluid Check .....................................
173
Fuel Filter .........................................................
173
Changing the 12V Battery ..........................
173
Checking the Wiper Blades ......................
174
Changing the Wiper Blades .....................
175
Adjusting the Headlamps .........................
175
Removing a Headlamp ..............................
176
Changing a Bulb ............................................
177
Changing the Engine Air Filter .................
178
Vehicle Care
General Information ...................................
180
Cleaning Products ......................................
180
Cleaning the Exterior .................................
180
Waxing .............................................................
182
Cleaning the Engine ....................................
182
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Table of Contents

Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Connectivity
Device (If Equipped) The connectivity device has a
SIM. The connectivity device was
enabled when your vehicle was
built and periodically sends messages to
stay connected to the cell phone network.
These messages could include information
that identifies your vehicle, the SIM and the
electronic serial number of the connectivity
device. Cell phone network service
providers could have access to additional
information, for example, cell phone
network tower identification. Note:
The connectivity device continues to
send this information unless you disable the
connectivity device. To find out more about
having the connectivity device disabled,
contact the Ford Customer Relationship
Center. Disabling this connectivity device is
permanent. See Connected Vehicle (page
234
).
If FordPass is connected to your vehicle,
Ford also receives additional information,
for example, location and vehicle data. See
FordPass Terms and Privacy Policy. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: To stop the connectivity device from
sharing this information, for example,
location and vehicle data, see your
Connectivity Settings through the FordPass
app. You may also remove the vehicle from
your FordPass account.
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
connectivity technology, visit
www .For dC onne c t e d . c om .
Note: If you plan to no longer use your
vehicle, for example, by selling or donating
it, remember to remove the vehicle from
your FordPass account. If you recently
purchased the vehicle and want to disable
connectivity, please contact the Ford
Customer Relationship Center through the
FordPass app or by using the e-mail address
on the local Ford website.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing IntroductionE314755

PROTECTING THE
ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For additional information about our
sustainability progress and initiatives, visit
www
.sus t ainabilit y .f or d . c om .
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Environment

6. Allow the belt to retract to remove
slack. The belt clicks as it retracts to
indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor to make sure the retractor is in the
automatic locking mode. You should
not be able to pull more belt out. If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6. 8.
Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that exists once you add the extra
weight of the child to the child restraint.
It also helps to achieve the proper
snugness of the child restraint to your
vehicle. Sometimes, a slight lean
toward the buckle will help to remove
remaining slack from the belt.
9. If the child restraint has a tether strap, attach it. 10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place.
To check this, grab the seat at the belt path
and attempt to move it side to side and
forward and back. There should be no
more than 1 in (2.5 cm) of movement for
proper installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
Using Tether Straps
Many forward-facing child restraints
include a tether strap which extends from
the back of the child restraint and hooks
to an anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older child restraints.
Contact the manufacturer of your child
restraint for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your child
restraint does not reach the appropriate
top tether anchor in the vehicle.
Attach the tether strap only to the tether
anchor as shown. The tether strap may not
work properly if attached somewhere other
than the correct tether anchor.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Child SafetyE142533 E142534

If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death. WARNING: Always carefully follow
the instructions and warnings provided
by the manufacturer of any child
restraint to determine if the restraint
device is appropriate for your child's size,
height, weight, or age. Follow the child
restraint manufacturer's instructions and
warnings provided for installation and
use in conjunction with the instructions and warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the
child may increase the risk of serious
injury or death.
WARNING:
Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash. WARNING:
Do not use pillows,
books or towels to boost your child's
height. Failure to follow this instruction
could result in personal injury or death. WARNING:
Properly secure child
restraints or booster seats when they are
not in use. They could become projectiles
in a sudden stop or crash. Failure to
follow this instruction could result in
personal injury or death. WARNING: Do not put the shoulder
section of the seatbelt or allow the child
to put the shoulder section of the
seatbelt under their arm or behind their
back. Failure to follow this instruction
could reduce the effectiveness of the
seatbelt and increase the risk of injury or
death in a crash. WARNING:
Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Child Safety

Pregnant women should always wear their
seatbelt. Position the lap belt portion of a
combination lap and shoulder belt low
across the hips below the belly and worn
as tight as comfort allows. Position the
shoulder belt to cross the middle of the
shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING: If your vehicle is
involved in a crash, have the seatbelts
and associated components inspected
as soon as possible. Failure to follow this
instruction could result in personal injury
or death.
All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver seatbelt has the first type of locking
mode. The front outboard passenger
seatbelt has both types of locking modes
described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of about
5 mph
(8 km/h) or more, the combination
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if you pull the webbing out too quickly. If
the seatbelt retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract. If the retractor does not unlock,
pull the seatbelt out slowly then feed a small length of webbing back toward the
stowed position. For rear seatbelts, recline
the rear seat backrest or push the seat
backrest cushion away from the seatbelt.
Feed a small length of webbing back
toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt
automatically pre-locks. The belt will still
retract to remove any slack in the shoulder
belt. The automatic locking mode is not
available on the driver seatbelt.
When to Use the Automatic Locking
Mode
Use this mode any time a child safety seat,
except a booster, is installed in the
passenger front seating position. See
Child Safety
(page 17).
How to Use the Automatic Locking
Mode 1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull downward until the entire belt is pulled
out.
3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing SeatbeltsE142591

Proper Driver and Front Passenger
Seating Adjustment
WARNING: National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least
10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat back, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
is greatly increased.
Children and Airbags WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death. Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
CRASH SENSORS AND
AIRBAG INDICATOR
(IF EQUIPPED)
WARNING:
Modifying or adding
equipment to the front end of the vehicle
(including frame, bumper, front end body
structure and tow hooks) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify the front end of the vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the front safety belt
pretensioners, driver airbag and passenger
airbag. Based on the type of accident, the
restraints control module will deploy the
appropriate safety devices.
37
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Supplementary Restraints SystemE142846

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation. WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
(IF EQUIPPED) Note:
If there are problems with the remote
entry system, make sure to take all remote
entry transmitters with you to an authorized
dealer in order to aid in troubleshooting the
problem.
Note: If your vehicle is fitted with the
E-Guard Cargo Protection System ™, the
remote transmitter unlock command only
unlocks the front doors. The side or rear
cargo doors can only be unlocked from
outside your vehicle using the key.
39
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Keys and Remote ControlsE195660

PASSIVE ANTI-THEFT
SYSTEM
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting problems
if they are too close to the key when starting
the engine. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart the engine if a
problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system designed to prevent someone from
starting the engine unless they use a
correctly coded key for your vehicle. Using
an incorrectly coded key may prevent the
engine from starting. A message may
appear in the information display. If you
are unable to start the engine with a
correctly coded key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The engine immobilization system arms
immediately after you switch the ignition
off.
Automatic Disarming
Switching the ignition on with a correctly
coded key disarms the engine
immobilization system. Replacement Keys
If your keys become lost or stolen and you
do not have a spare correctly coded key,
you need to have your vehicle towed to an
authorized dealer. You need to erase the
coded keys from your vehicle and program
new coded keys.
Store an extra correctly coded key away
from the vehicle in a safe place to help
prevent any inconveniences. See an
authorized dealer to purchase additional
spare or replacement keys.
Note:
Your vehicle comes with two
integrated keyhead transmitters.
Programming a Spare Integrated
Keyhead Transmitter
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle.
This procedure programs both the engine
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle
Only use integrated keyhead transmitters
or standard SecuriLock keys.
You must have two previously
programmed correctly coded keys and the
new unprogrammed key readily accessible.
See an authorized dealer to have the spare
key programmed if two previously
programmed correctly coded keys are not
available.
Read and understand the entire procedure
before you begin.
1. Insert the first previously programmed
correctly coded key into the ignition.
2. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
3. Switch the ignition off and remove the
first correctly coded key from the
ignition.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Security

WINDSHIELD WIPERS
Note:
Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure you switch the windshield
wipers off before entering a car wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades.
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield. •
Rotate away from you for a long wipe
interval.
• Rotate toward you for a short wipe
interval.
Speed Dependent Wipers
When your vehicle speed increases, the
interval between wipes decreases. WINDSHIELD WASHERS
•
A brief press causes a single wipe
without washer fluid.
• A brief press and hold causes the
wipers to swipe three times with
washer fluid.
• A long press and hold turns on the
wipers and washer fluid for up to 10
seconds.
A wipe occurs a few seconds after washing
to clear any remaining washer fluid. You
can switch this feature on or off in the
information display. See Information
Displays (page 63).
Note: Do not operate the washers when
the washer reservoir is empty. This could
cause the washer pump to overheat.
49
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Wipers and WashersE172816 E172818