FORD E SERIES 2023 Service Manual

The passenger side airbag should alwaysbe on (the airbag off light should not beilluminated) unless the passenger is aperson who meets the requirements statedeither in Category 1, 2 or 3 of the NationalHighway Traffic SafetyAdministration/Transport Canadadeactivation criteria which follows.
The vast majority of drivers and passengersare much safer with an airbag thanwithout. To do their job and reduce the riskof life threatening injuries, airbags mustopen with great force, and this force canpose a potentially deadly risk in somesituations, particularly when a front seatoccupant is not properly buckled up. Themost effective way to reduce the risk ofunnecessary airbag injuries withoutreducing the overall safety of the vehicleis to make sure all occupants are properlyrestrained in the vehicle, especially in thefront seat. This provides the protection ofseatbelts and permits the airbags toprovide the additional protection they weredesigned to provide. If you choose todeactivate your airbag, you are losing thevery significant risk reducing benefits ofthe airbag and you are also reducing theeffectiveness of the seatbelts, becauseseatbelts in modern vehicles are designedto work as a safety system with theairbags.
National Highway Traffic SafetyAdministration Deactivation Criteria(Excluding Canada)
WARNING: This vehicle has specialenergy management seatbelts for thedriver and right front passenger. Theseparticular seatbelts are specificallydesigned to work with airbags to helpreduce the risk of injury in a crash. Theenergy management seatbelt gives orreleases additional seatbelt webbing insome accidents to reduce the
concentration of force on an occupant'schest and to reduce the risk of certainbone fractures and injuries to underlyingorgans. In a crash, if the airbag is off, thisenergy management seatbelt mightpermit the passenger wearing theseatbelt to move forward enough tohave a serious or fatal injury. The moresevere the crash, and the heavier theoccupant, the greater the risk. Make surethe airbag is on for any passenger whodoes not qualify under the NationalHighway Traffic Safety Administrationdeactivation criteria.
1.Infant. An infant (less than 1 year old)must ride in the front seat because:
•The vehicle has no rear seat.
•The vehicle has a rear seat too smallto accommodate a rear-facing infantseat.
•The infant has a medical conditionwhich, according to the infant'sphysician, makes it necessary for theinfant to ride in the front so that thedriver can constantly monitor thechild's condition.
2.Child age 1 to 12. A child age 1 to 12 mustride in the front seat because:
•The vehicle has no rear seat.
•Although children ages 1 to 12 ride inthe rear seat(s) whenever possible,children ages 1 to 12 sometimes mustride in the front because no space isavailable in the rear seat(s) of thevehicle.
•The child has a medical conditionwhich, according to the child'sphysician, makes it necessary for thechild to ride in the front seat so that thedriver can constantly monitor thechild's condition.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingSupplementary Restraints System

3. Medical condition. A passenger has amedical condition which, according to hisor her physician:
•Causes the passenger airbag to posea special risk for the passenger.
•Makes the potential harm from thepassenger airbag in a crash greaterthan the potential harm from turningoff the airbag and allowing thepassenger, even if belted, to hit thedashboard or windshield in a crash.
Transport Canada Deactivation Criteria(Canada Only)
WARNING: This vehicle has specialenergy management seatbelts for thedriver and right front passenger. Theseparticular seatbelts are specificallydesigned to work with airbags to helpreduce the risk of injury in a crash. Theenergy management seatbelt gives orreleases additional seatbelt webbing insome accidents to reduce theconcentration of force on an occupant'schest and to reduce the risk of certainbone fractures and injuries to underlyingorgans. In a crash, if the airbag is off, thisenergy management seatbelt mightpermit the passenger wearing theseatbelt to move forward enough tohave a serious or fatal injury. The moresevere the crash, and the heavier theoccupant, the greater the risk. Make surethe airbag is on for any passenger whodoes not qualify under the TransportCanada deactivation criteria.
1.Infant: An infant (less than 1 year old)must ride in the front seat because:
•My vehicle has no rear seat.
•The rear seat in my vehicle cannotaccommodate a rear-facing infantseat.
•The infant has a medical conditionwhich, according to the infant'sphysician, makes it necessary for theinfant to ride in the front seat so thatthe driver can monitor the infant'scondition.
2.Child age 12 or under: A child age 12 orunder must ride in the front seat because:
•My vehicle has no rear seat.
•Although children age 12 and under ridein the rear seat whenever possible,children age 12 and under have nooption but to sometimes ride in thefront seat because rear seat space isinsufficient.
•The child has a medical condition that,according to the child's physician,makes it necessary for the child to ridein the front seat so that the driver canmonitor the child's condition.
3.Medical condition: A passenger has amedical condition that, according to his orher physician:
•Poses a special risk for the passengerif the airbag deploys.
•Makes the potential harm from thepassenger airbag deployment greaterthan the potential harm from turningoff the airbag and experiencing a crashwithout the protection offered by theairbag.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingSupplementary Restraints System

Proper Driver and Front PassengerSeating Adjustment
WARNING: National HighwayTraffic Safety Administration (NHTSA)recommends a minimum distance of atleast 10 in (25 cm) between anoccupant's chest and the driver airbagmodule.
To properly position yourself away fromthe airbag:
•Move your seat to the rear as far as youcan while still reaching the pedalscomfortably.
•Recline the seat slightly (one or twodegrees) from the upright position.
After all occupants have adjusted theirseats and put on seatbelts, it is veryimportant that they continue to sitproperly. Properly seated occupants situpright, lean against the seat back, andcenter themselves on the seat cushion,with their feet comfortably extended onthe floor. Sitting improperly can increasethe chance of injury in a crash event. Forexample, if an occupant slouches, liesdown, turns sideways, sits forward, leansforward or sideways, or puts one or bothfeet up, the chance of injury during a crashis greatly increased.
Children and Airbags
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
Children must always be properlyrestrained. Accident statistics suggest thatchildren are safer when properly restrainedin the rear seating positions than in thefront seating position. Failure to followthese instructions may increase the risk ofinjury in a crash.
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or addingequipment to the front of your vehiclecould affect the performance of theairbag system, increasing the risk ofinjury. This includes the hood, bumpersystem, frame, front body structure, towhooks, hood pins, push bar andsnowplows.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule. The restraints control moduledeploys (activates) the front seatbeltpretensioners, driver airbag and passengerairbag. Based on the type of accident, therestraints control module deploys theappropriate safety devices.
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The restraints control module alsomonitors the readiness of the above safetydevices plus the crash sensors. Thereadiness of the safety system is indicatedby a warning indicator light in theinstrument cluster or by a backup tone ifthe warning light is not working. SeeInstrument Cluster (page 59). Routinemaintenance of the airbag is not required.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after youswitch the ignition on.
•The readiness light either flashes orstays lit.
•You hear a series of five tones. Thetone pattern repeats periodically untilthe problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the airbagsupplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module todeploy a safety device.
The fact that the seatbelt pretensionersor airbags did not activate in a crash doesnot mean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (such as crash severity, beltusage) were not appropriate to activatethese safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The design of the seatbeltpretensioners is to activate in frontalor near-frontal crashes and deploy inrollovers.
AIRBAG DISPOSAL
Contact your authorized dealer as soon aspossible. Airbags must be disposed of byqualified personnel.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingSupplementary Restraints SystemE67017

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Licence exempt RSSStandards of Industry Canada. Operationis subject to the following two conditions:
•This device may not cause harmfulinterference.
•This device must accept anyinterference received, includinginterference that may cause undesiredoperation.
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range. One of the followingcould cause a decrease in operating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to yourvehicle.
Other short distance radio transmissions,for example amateur radios, medicalequipment, wireless headphones, remotecontrols and alarm systems can also usethe radio frequency used by your remotecontrol. If the frequencies are jammed, youwill not be able to use your remote control.You can lock and unlock the doors with thekey.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Note: The remote control containssensitive electrical components. Exposureto moisture or impact may cause permanentdamage.
REMOTE CONTROL (IF EQUIPPED)
Note:If there are problems with the remoteentry system, make sure to take all remoteentry transmitters with you to an authorizeddealer in order to aid in troubleshooting theproblem.
Note:If your vehicle is fitted with theE-Guard Cargo Protection System™, theremote transmitter unlock command onlyunlocks the front doors. The side or rearcargo doors can only be unlocked fromoutside your vehicle using the key.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingKeys and Remote ControlsE195660

Changing the Remote ControlBattery
WARNING: Keep batteries awayfrom children to prevent ingestion.Failure to follow this instruction couldresult in personal injury or death. Ifingested, immediately seek medicalattention.
WARNING: If the batterycompartment does not securely close,stop using the remote control andreplace it as soon as possible. In themeantime, keep the remote control awayfrom children. Failure to follow thisinstruction could result in personal injuryor death.
The remote control uses one coin-typethree-volt lithium battery CR2032 orequivalent.
Make sure that you dispose ofold batteries in anenvironmentally friendly way.Seek advice from your local authorityabout recycling old batteries.
1.Twist a thin coin in the slot of thetransmitter near the key ring to removethe battery cover.
Note:Do not remove the rubber cover andcircuit board from the front housing of theremote entry transmitter.
Note:Do not wipe off any grease on thebattery terminals or on the back surface ofthe circuit board.
2.Remove the old battery.
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3.Insert the new battery. Refer to thesymbols inside the transmitter for thecorrect orientation of the battery.Press the battery down to make sureit is fully engaged in the housing.
4.Reinstall the battery housing coveronto the transmitter.
Note: Replacing the battery does not erasethe programmed key from your vehicle. Thetransmitter should operate normally.
Car Finder
Press the button twice withinthree seconds. The horn soundsand the direction indicatorsflash. We recommend you use this methodto locate your vehicle, rather than usingthe panic alarm.
Sounding the Panic Alarm
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
Note:The panic alarm operates regardlessof the ignition position.
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls canbe purchased from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingKeys and Remote ControlsE195661 E138623 E138624

LOCKING AND UNLOCKING
You can use the power door lock controlor the remote control to lock and unlockyour vehicle.
Note:Do not use the door latch assemblyto attach any accessory, such as handles orsteps, as this can cause damage to yourvehicle.
Power Door Locks (If Equipped)
The power door lock control is on the driverand front passenger door panels.
Lock.A
Unlock.B
Remote Control (If Equipped)
You can use the remote control at any timewhen the ignition is off.
Unlocking the Doors (Two-StageUnlock)
Press the button to unlock thedriver door.
Press the button again within threeseconds to unlock all doors. The directionindicators will flash.
Note:The driver door can be unlocked withthe key if the remote control is notfunctioning.
Note: When you leave your vehicleunattended for several weeks, the remotecontrol turns off. Your vehicle must beunlocked and started. Unlocking andstarting your vehicle once enables theremote control.
Reprogramming the Unlocking Function
Note: When you press the unlock button,either all the doors are unlocked or only thedriver door is unlocked. Pressing the unlockbutton again unlocks all the doors.
You can reprogram the unlocking functionso that only the driver door is unlocked.
Press and hold the unlock and lock buttonson the remote control simultaneously forat least four seconds with the ignition off.The direction indicators flash twice toconfirm the change.
To return to the original unlocking function,repeat the process.
Locking the Doors
Press the button to lock alldoors. The direction indicatorswill flash.
Press the button again within threeseconds to confirm that all the doors areclosed. The doors lock again, the hornsounds and the direction indicators flashif all the doors are closed.
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Note:If any door is open, the horn soundstwice and the direction indicators do notflash.
Autolock
The autolock feature locks all the doorswhen:
•All doors are closed.
•The ignition is on.
•You shift into any gear putting yourvehicle in motion.
•The ignition is on, all the doors areclosed and your vehicle has been inmotion at a speed greater than 12 mph(20 km/h).
Autounlock
The autounlock feature unlocks all thedoors when:
•Your vehicle comes to a stop and youswitch the ignition off or to accessory.
•You open the driver door within 10minutes of switching the ignition off orto accessory.
Note:If you electronically lock your vehicleafter you switch the ignition off with thedriver door closed, the doors do notautounlock.
Enabling or Disabling Autolock andAutounlock (If Equipped)
You can enable or disable the autolock andautounlock features independently of eachother.
To enable or disable autolock, do thefollowing:
1.Switch the ignition on.
2.Press the power door unlock controlthree times.
3.Switch the ignition off.
4.Press the power door unlock controlthree times.
5.Switch the ignition on. The hornsounds indicating your vehicle is inprogramming mode.
6.Press the power door unlock controland within five seconds, press thepower door lock control. The hornsounds once if disabled or twice ifenabled.
7.Switch the ignition off. The horn soundsindicating programming is complete.
Note:You can also switch this feature onor off using the information display. SeeInformation Displays (page 65).
To enable or disable autounlock, do thefollowing:
1.Switch the ignition on.
2.Press the power door unlock controlthree times.
3.Switch the ignition off.
4.Press the power door unlock controlthree times.
5.Switch the ignition on. The hornsounds indicating your vehicle is inprogramming mode.
6.Press the power door lock control andwithin five seconds, press the powerdoor unlock control. The horn soundsonce if disabled or twice if enabled.
7.Switch the ignition off. The horn soundsindicating programming is complete.
Note:You can also switch this feature onor off using the information display. SeeInformation Displays (page 65).
Illuminated Entry
The interior lamps and some exteriorlamps illuminate when you unlock thedoors with the remote control.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingDoors and Locks

The lamps turn off if:
•The ignition is on.
•You press the lock button on theremote control.
•25 seconds have elapsed.
The lamps do not turn off if:
•You switch them on with the lightingcontrol.
•Any door is open.
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2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingDoors and Locks