service FORD E SERIES 2024 Repair Manual

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USB PORT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices.
Note:Not all USB ports in your vehicle havedata transfer capabilities. See AuxiliaryPower Points (page 79).
USING VOICE RECOGNITION
Phone Voice Service
This system allows you to use the voicerecognition features of your phone andfocus on your driving.
Press and hold the voice controlbutton on the audio unit.
Note:This only works when connected viaBluetooth. See Connecting a Bluetooth®Device (page 242).
Note:When using voice recognition use thelanguage set on the device.
Note:We recommend that you check yourdata plan before using your phone voiceservice through the system. Using themcould result in additional charges.
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AUXILIARY SWITCHES (IF
EQUIPPED)
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsequipped with radio transmitters, forexample, two-way radios, telephonesand theft alarms. Any such equipmentinstalled in your vehicle should complywith Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulations, andshould be installed by an authorizeddealer.
•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
The auxiliary switch option packageprovides four switches, mounted in thecenter of the instrument panel. Theseswitches operate when the vehicle isrunning or from battery power, dependingon the switchable PDB fuse locations #82and #83. Ford recommends, however, thatthe engine remain running to maintainbattery charge when using the auxiliaryswitches for extended periods of time orhigher current draws.
When switched on, the auxiliary switchesprovide 20 amps or 40 amps of electricalbattery power for a variety of personal orcommercial uses.
The switches include the fuse and relay kit.This kit contains the required fuses andrelays that an authorized technician needsto install into the power distribution box,located under the hood. Refer to theinstruction sketch included in the kit.Contact an authorized dealer for service.
Each switch includes a power lead (ablunt-cut and sealed wire) located in theunderhood cowl shield above the engineblock powertrain control module.
The power leads are coded as follows:
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PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDPROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect extended service plan meanspeace of mind. It is the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford Protectextended service plan. With Ford Protectextended service plan you minimize yourrisk for unexpected repair bills and risingrepair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it is probably easier tolist what is not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
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Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps andO-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 5% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that youhave your vehicle serviced at the propertimes. These intervals serve two purposes;one is to maintain the reliability of yourvehicle and the second is to keep your costof owning your vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Capacities andSpecifications (page 226).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on theoperation of your vehicle. Ask yourdealership about the training andcertification their technicians havereceived.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use Ford authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer onestop shopping. They can perform anyservices that are required on your vehicle,from general maintenance to collisionrepairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
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Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
Your vehicle can be driven in such a waythat dilutes and increases the level of oilby short trips that do not allow the engineto get to operating temperature, extendedidling, and low speed driving for longperiods of time.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
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Multi-point inspection
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and windowwasher.**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED MAINTENANCE
Note:Do not exceed the mileage or time intervals.
Maintenance
Rotate the tires, inspect tire wear and measure tread depth.1
Every7,500 mi(12,000 km)
Inspect the wheels and related components for abnormal noise, wear,looseness or drag.
Perform a multi-point inspection.
Change the engine oil and filter.Every10,000 mi(16,000 km)/12 monthsor 700enginehours,whichevercomes first
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotatethe rear wheels if you notice unusual wear.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter as indicated by the instru-ment cluster display and perform services listed in theNormal Scheduled Maintenance chart.
As required
Inspect the U-joints.Inspect frequently, serviceas required
Replace the rear axle fluid. See axle maintenance itemsunder Exceptions.Every 22,500 mi(36,000 km)
Replace the spark plugs.Every 60,000 mi(96,000 km)
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)Short Trips that do not allow the engine to get to operating temperature causing fueldilution and an increase of the engine oil level
Change the engine oil and filter as indicated by the instru-ment cluster display and perform services listed in theNormal Scheduled Maintenance chart.
As required
Replace the engine air filter.Inspect frequently, serviceas required
Replace the rear axle fluid. See axle maintenance itemsunder Exceptions.Every 22,500 mi(36,000 km)
Replace the spark plugs.Every 60,000 mi(96,000 km)
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Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.Inspect frequently, serviceas required
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate the tires1, inspect tires for wear and measure thetread depth.
Change the engine oil and filter.2Every 5,000 mi (8,000 km)or six monthsPerform a multi-point inspection.
1Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheelsonly if unusual wear is noted.2Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See OilChange Indicator Reset (page 164).
Exclusive Use of E85 - Flex Fuel Vehicles Only
If ran exclusively on E85, fill the fuel tank with regularunleaded fuel.Every oil change
Exceptions
There are several exceptions to the NormalSchedule:
Axle(s) and transfer case, four-wheel drivevehicles, fluid changes or level checks arenot required unless a leak is suspected orthe assembly has been submerged inwater. Contact an authorized dealer forservice.
California fuel filter replacement: If youregister your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. We however, urge you to haveall recommended maintenance servicesperformed at the specified intervals andto record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 5,000 mi (8,000 km).
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CALIFORNIA EMISSION CONTROLWARRANTY STATEMENT
YOUR WARRANTY RIGHTS ANDOBLIGATIONS
The California Air Resources Board andFord Motor Company are pleased toexplain the emission control systemwarranty on your (year) vehicle. InCalifornia, new motor vehicles must bedesignated, built and equipped to meetthe State's stringent anti-smog standards.Ford Motor Company must warrant theemission control system on your vehiclefor the periods of time listed belowprovided there has been no abuse, neglector improper maintenance of your vehicle.
Your emission control system may includeparts such as the carburetor orfuel-injection system, the ignition system,catalytic converter and engine computer.Also included may be hoses, belts,connectors and other emission-relatedassemblies. Where a warrantable conditionexists, Ford Motor Company will repair yourvehicle at no cost to you includingdiagnosis, parts and labor.
MANUFACTURER'S WARRANTYCOVERAGE:
(For 1990 and subsequent modelpassenger cars, light-duty trucks, andmedium-duty vehicles.)
- For 3 years or 50,000 miles (whicheveroccurs first);
1) If your vehicle fails a Smog Checkinspection, all necessary repairs andadjustments will be made by Ford MotorCompany to ensure that your emissioncontrol system PERFORMANCEWARRANTY.
2) If any emission-related part on yourvehicle is defective, the part will berepaired or replaced by Ford MotorCompany. This is your short-term emissioncontrol system DEFECTS WARRANTY.
- For 7 years or 70,000 miles (whicheveroccurs first);
1) If an emission-related part listed in thiswarranty booklet specially noted withcoverage for 7 years or 70,000 miles isdefective, the part will be repaired orreplaced by Ford Motor Company. This isyour long-term emission control systemDEFECTS WARRANTY.
OWNER'S WARRANTYRESPONSIBILITIES:
- As the vehicle owner, you are responsiblefor the performance of the requiredmaintenance listed in your owner'smanual. Ford Motor Companyrecommends that you retain all receiptscovering maintenance on your vehicle, butFord Motor Company cannot denywarranty solely for the lack of receipts orfor your failure to ensure the performanceof all scheduled maintenance.
- You are responsible for presenting yourvehicle to a Ford or Lincoln dealer as soonas a problem exists. The warranty repairsshould be completed in a reasonableamount of time, not to exceed 30 days.
- As the vehicle owner, you should also beaware that Ford Motor Company may denyyou warranty coverage if your vehicle or apart has failed due to abuse, neglect,improper maintenance or unapprovedmodifications.
If you have any questions regarding yourwarranty rights and responsibilities, youshould contact Ford Customer Service at1-800-392-3673 or the California AirResource Board at 9528 Telstar Avenue,El Monte, CA 91731.
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