phone FORD E250 2010 User Guide

•current odometer reading
•vehicle identification number (VIN)
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
Customer Assistance
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GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
Customer Assistance
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Peace of mind
Keyless entry keypad
Remote start
Vehicle security systems
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
Accessories
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A
Accessory delay ..........................65
AdvanceTrac ..............................201
Air cleaner filter ...............306–308
Airbag supplemental restraint
system ................................102–103
and child safety seats ............104
description ..............................103
disposal ....................................107
driver airbag ............................105
indicator light .........................106
operation .................................105
passenger airbag .....................105
passenger deactivation
switch ......................................108
Ambulance packages ....................7
Antifreeze
(see Engine coolant) ................280
Anti-lock brake system
(see Brakes) ......................198–199
Anti-theft system ........................81
arming the system ....................82
Audio system (see Radio) ...29, 31
Automatic transmission
driving an automatic
overdrive .................210, 212, 215
fluid, adding ............................301
fluid, checking ........................301
fluid, refill capacities ..............309
fluid, specification ..................309
Auxiliary Input Jack ...................38
Auxiliary power point .................63
Axle
lubricant specifications ..........309
refill capacities ........................309
traction lok ..............................206
B
Battery .......................................277acid, treating emergencies .....277
jumping a disabled battery ....247
maintenance-free ....................277
replacement, specifications ...308
servicing ..................................277
Belt-Minder...............................98
Blind Spot Spotter Mirror ........222
Booster seats .............................130
Brakes ........................................198
anti-lock ...........................198–199
anti-lock brake system (ABS)
warning light ...........................199
fluid, checking and adding ....300
fluid, refill capacities ..............309
fluid, specifications .................309
lubricant specifications ..........309
parking ....................................199
shift interlock ..........................209
trailer .......................................186
Bulbs ............................................55
C
Capacities for refilling fluids ....309
Cell phone use ............................10
Changing a tire .........................237
Child safety seats ......................117
in front seat ............................117
in rear seat ..............................117
LATCH .....................................121
recommendations ...................115
tether anchorage hardware ...127
Child safety seats - booster
seats ...........................................130
Cleaning your vehicle
engine compartment ..............265
exterior ....................................268
instrument panel ....................267
interior .....................................267
Index
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