phone FORD E250 2010 Owners Manual

Using your vehicle as an ambulance
If your light truck is equipped with the Ford Ambulance Preparation
Package, it may be utilized as an ambulance. Ford urges ambulance
manufacturers to follow the recommendations of theFord Incomplete
Vehicle Manual, Ford Truck Body Builder’s Layout Bookand the
Qualified Vehicle Modifiers (QVM) Guidelinesas well as pertinent
supplements. For additional information, please contact the Truck Body
Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and
then by selecting “Contact Us” or by phone at 1–877–840–4338.
Use of your Ford light truck as an ambulance, without the Ford
Ambulance Preparation Package voids the Ford New Vehicle Limited
Warranty and may void the Emissions Warranties. In addition, ambulance
usage without the preparation package could cause high underbody
temperatures, overpressurized fuel and a risk of spraying fuel which
could lead to fires.
If your vehicle is equipped with the Ford Ambulance Preparation
Package, it will be indicated on the Safety Compliance Certification
Label. The label is located on the driver’s side door pillar or on the rear
edge of the driver’s door. You can determine whether the ambulance
manufacturer followed Ford’s recommendations by directly contacting
that manufacturer.
Using your vehicle as a stationary power source (PTO)
Refer to theDrivingchapter for more information and guidelines for
operating a vehicle equipped with an aftermarket power take-off system.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
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Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
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Vehicle Modification Data Recording
Some aftermarket products may cause severe engine and/or transmission
damage; refer to theWhat is not coveredsection inThe new vehicle
limited warranty for your vehiclechapter of your vehicle’sWarranty
Guidefor more information. Some vehicles are equipped with
Powertrain Control Systems that can detect and store information about
vehicle modifications that, for example, increase horsepower and torque
output; this information cannot be erased and will stay in the system’s
memory even if the modification is removed. When a dealer or repair
facility works on your vehicle, it may be necessary for them to access the
information in the Powertrain Control System. This information will likely
identify if any unauthorized modifications have been made to the system,
which may be used to determine if the warranty has been violated and if
repairs will be covered by warranty.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of your vehicle.
We recommend against the use of any handheld device while driving
and that you comply with all applicable laws.
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1./(Tuner):Press to
manually go up or down the radio
frequency. Also use in menu mode
to select various settings.
In satellite radio mode (if equipped),press
/to tune to the
next/previous channel.
In CATEGORY MODE,press
/to scroll through the list of
available SIRIUS channel Categories (Pop, Rock, News, etc.). Refer to
CategoryunderMenufor further information.
Satellite radio is available only with a valid SIRIUS subscription.
Check with your authorized dealer for availability.
2.
(Phone):If your vehicle is
equipped with SYNC, press to
access SYNC PHONE features. For
further information, please refer to theSYNCsupplement.
If your vehicle is not equipped with SYNC, the display will read NO
PHONE.
3.MENU:Press repeatedly to
access the following settings:
Setting the clock:Press MENU until SET HOURS or SET MINUTES is
displayed. Use
/to manually increase/decrease. Press MENU again
to disengage clock mode.
SATELLITE RADIO MENU (if equipped):Press MENU when satellite
radio mode is active to access. Press OK to enter into the satellite radio
menu. Press
/to cycle through the following options:
•CATEGORY:Press OK to enter category mode. Press
/to
scroll through the list of available SIRIUS channel Categories (Pop,
Rock, News, etc.) Press OK when the desired category appears in the
display. After a category is selected, press SEEK to search for that
specific category of channels only (i.e. ROCK). You may also select
CATEGORY ALL to seek all available SIRIUS categories and channels.
•SAVE SONG:Press OK to save the currently playing song in the
system’s memory. (If you try to save something other than a song,
CANT SAVE will appear in the display.) When the chosen song is
playing on any satellite radio channel, the system will alert you with
Entertainment Systems
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Required equipment:
1. Any portable music player designed to be used with headphones
2. An audio extension cable with stereo male 1/8 in. (3.5 mm)
connectors at each end
To play your portable music player using the auxiliary input jack:
1. Begin with the vehicle parked and the radio turned off.
2. Ensure that the battery in your portable music player is new or fully
charged and that the device is turned off.
3. Attach one end of the audio extension cable to the headphone output
of your player and the other end of the audio extension cable to the AIJ
in your vehicle.
4. Turn the radio on, using either a tuned FM station or a CD loaded into
the system. Adjust the volume to a comfortable listening level.
5. Turn the portable music player on and adjust the volume to 1/2 the
volume.
6. Press AUX on the vehicle radio repeatedly until LINE, LINE IN or
SYNC LINE IN appears in the display.
You should hear audio from your portable music player although it may
be low.
7. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between the
AUX and FM or CD controls.
Troubleshooting:
1. Do not connect the audio input jack to a line level output. Line level
outputs are intended for connection to a home stereo and are not
compatible with the AIJ. The AIJ will only work correctly with devices
that have a headphone output with a volume control.
2. Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio in your audio
system as this will cause distortion and will reduce sound quality. Many
portable music players have different output levels, so not all players
should be set at the same levels. Some players will sound best at full
volume and others will need to be set at a lower volume.
3. If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problems persist, replace or
recharge the batteries in the portable music player.
4. The portable music player must be controlled in the same manner
when it is used with headphones as the AIJ does not provide control
(play, pause, etc.) over the attached portable music player.
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Radio Display Condition Action Required
NO TEXT Song title information
not available.Song title information
not available at this
time on this channel.
The system is working
properly.
NO TEXT Category information
not available.Category information
not available at this
time on this channel.
The system is working
properly.
NO SIGNAL Loss of signal from
the SIRIUSsatellite
or SIRIUStower to
the vehicle antenna.You are in a location
that is blocking the
SIRIUSsignal (i.e.,
tunnel, under an
overpass, dense foliage,
etc). The system is
working properly. When
you move into an open
area, the signal should
return.
UPDATING Update of channel
programming in
progress.No action required. The
process may take up to
three minutes.
CALL SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSsatellite
radio.Call SIRIUSat
1–888–539–7474 to
re-activate or resolve
subscription issues.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation Systemsupplement for further information.
SYNC(IF EQUIPPED)
Your vehicle may be equipped with SYNC, a hands-free communications
and entertainment system with special phone and media features. For
more information, please refer to theSYNCsupplement.
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Increasing speed while using speed control
To increase the set speed:
•Press and hold SET/ACCEL until you get to the desired speed, then
release. You can also use SET/ACCEL to operate the tap-up function.
Press and release SET/ACCEL to increase the vehicle set speed in
1 mph (1.6 km/h) increments.
•Use the accelerator pedal to get to the desired speed. When the
vehicle reaches that speed, press and release SET/ACCEL.
Reducing speed while using speed control
To reduce the set speed:
•Press and hold COAST until you get to the desired speed, then
release. You can also use COAST to operate the tap-down function.
Press and release COAST to decrease the vehicle set speed in 1 mph
(1.6 km/h) increments.
•Press the brake pedal until the desired vehicle speed is reached, then
press and release SET/ACCEL.
Turning off speed control
To turn off the speed control, press OFF or turn off the ignition.
Note:When you turn off the speed control or the ignition, your speed
control set speed memory is erased.
STEERING WHEEL CONTROLS (IF EQUIPPED)
SYNCsystem hands free
control feature (if equipped)
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or answer a phone call. Press and
hold
to end a call or exit phone mode.
For further information on the SYNCsystem, refer to theSYNC
supplement.
Driver Controls
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Navigation system/SYNChands
free control features
(if equipped)
Press
control briefly until the
voice
icon appears on the
Navigation display to use the voice
command feature.
Press
to activate phone mode or answer a phone call. Press and
hold
to exit phone mode or end a call.
For further information on the Navigation system/SYNCsystem, refer to
theNavigation SystemandSYNCsupplements.
UPFITTER CONTROLS (IF EQUIPPED)
Your vehicle may be equipped with
the Upfitter option package which
will provide four switches, mounted
in the center of the instrument
panel, labeled AUX 1, AUX 2, AUX 3
and AUX 4. These switches will only
operate while the ignition is in the
on position, whether the engine is
running or not. It is, however, recommended that the engine remain
running to maintain battery charge when using the Upfitter switches for
extended duration or higher current draws. (This is even more important
for vehicles with diesel engines since the glow plugs are also draining
battery power when the ignition key is in the on position.)
When switched on by the operator they provide 10 amps, 15 amps or
30 amps of electrical battery power for a variety of personal or
commercial uses.
If your vehicle is equipped with this option, a relay/fuse kit will be
included. This kit contains the required fuses and relays that need to be
installed into the Power Distribution Box located under the hood. Refer
to the instruction sketch included in the kit andFuses and Relaysin
theRoadside Emergencieschapter. See your authorized dealer for
service.
There will also be one power lead for each switch found as a blunt-cut
and sealed wire located in the underhood cowl shield above the engine
block PCM.
Driver Controls
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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In Canada:
Mailing Address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing Address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Away from home–motorhome service
If you own a motorhome built on a Ford Chassis and are away from
home when your vehicle needs service, or if you need more help than
the authorized dealer could provide, after following the steps above,
contact the Ford Motorhome Customer Assistance Center to find an
authorized dealer or service location to help you. In the United States
and Canada:
Ford Motorhome Customer Assistance Center
900 N. Lake Havasu Avenue
Lake Havasu City, AZ 86403
1-800-444-3311
Open 365/24/7
In order to help service your motorhome vehicle, please have the
following information available when contacting the Motorhome
Customer Assistance Center:
•telephone number where you can be reached
•vehicle location (city and state)
•year and make of your vehicle
•date of vehicle purchase
Customer Assistance
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