FORD ECOSPORT 2018 Owners Manual

There are two preset banks available forAM and three banks for FM. To accessadditional presets, tap the preset button.The indicator on the preset button showswhich bank of presets you are currentlyviewing.
SiriusXM® Satellite Radio (IfActivated)
Note: This feature may not be available inall markets and requires an activesubscription.
SiriusXM satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSiriusXM satellite radio system includeshardware and a limited subscription termthat begins on the date of sale or lease ofyour vehicle. See an authorized dealer foravailability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and alist of SiriusXM satellite radio channels,and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming. This includes canceling,moving or adding particular channels, andits prices, at any time, with or without noticeto you. Ford Motor Company shall not beresponsible for any such programmingchanges.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
The following buttons are available for SiriusXM:
Action and descriptionMenu item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers ofa station.Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current stationcontinues to play.Cancel
You can press the backspace button to delete the previousnumber.
327EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

Action and descriptionMenu item
Replay audio on the current channel. You can replay approx-imately 45 minutes of audio as long as you remain tuned tothe current station. Changing stations erases the previousaudio.
Replay
When you are in replay mode, you are notable to select a different preset until youreturn to live audio. Pressing this buttonreturns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The systemalerts you when it plays again on any channel.ALERT
Selecting this button allows you to enable and edit alerts. SeeSettings (page 353).
Memory Presets
To set a preset, tune to the station thenpress and hold one of the memory presetbuttons. The audio mutes briefly while thesystem saves the station and returns oncethe station is stored.
There are three preset banks available forSiriusXM. To access additional presets, tapthe preset button. The indicator on thepreset button shows which bank of presetsyou are currently viewing.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. SeeSettings (page 353).
SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clearof snow and ice build-up and keep luggage and othermaterials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage and thunder-storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,a stronger signal may overtake a weaker one and the audiosystem may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-ence and the audio system may mute.Satellite radio signalinterference
328EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

Troubleshooting tips
ActionCauseMessage
No action required. Thismessage should disappearshortly.
Radio requires more than twoseconds to produce audio forthe selected channel.
Acquiring Signal
If this message does not clearshortly, or with an ignition keycycle, your receiver may havea fault. See an authorizeddealer for service.
There is an internal module orsystem failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longer avail-able.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe to thechannel, or tune to anotherchannel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from the Siri-usXM satellite or SiriusXMtower to your vehicle antenna.
Satellite acquiringsignal…
No action required. Theprocess may take up to threeminutes.
Update of channel program-ming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolve subscrip-tion issues.
Your satellite service is nolonger available.Questions? Call 1-888-539-7474
Use the channel guide to turnoff the Lock or Skip function onthat station.
All the channels in the selectedcategory are either skipped orlocked.
None found. Checkchannel guide.
No action required.SiriusXM has updated thechannels available for yourvehicle.
SIRIUS Subscriptionupdated
HD Radio™ Information (IfAvailable)
Note: This feature may not be available inall markets.
To activate HD radio, please see the RadioSettings in the Settings Chapter. SeeSettings (page 353).
Note:HD Radio broadcasts are notavailable in all markets.
329EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

HD Radio technology is the digitalevolution of analog AM/FM radio. Yoursystem has a special receiver that allowsit to receive digital broadcasts (whereavailable) in addition to the analogbroadcasts, it already receives. Digitalbroadcasts provide a better sound qualitythan analog broadcasts with free,crystal-clear audio and no static ordistortion. For more information, and aguide to available stations andprogramming, please visit:
Website
www.hdradio.com
When HD Radio is on and you tune to astation broadcasting HD Radio technology,you may notice the following indicators onyour screen:
The HD logo is grey when acquiring a digitalstation, and then changes to orange whendigital audio is playing. When this logo isavailable, you may also see Title and Artistfields on-screen.
The multicast indicator appears in FMmode (only) if the current station isbroadcasting multiple digital broadcasts.The highlighted numbers signify availabledigital channels where new or differentcontent is available. HD1 signifies the mainprogramming status and is available inanalog and digital broadcasts. Othermulticast stations (HD2 through HD7) areonly available digitally.
Note: There is also an additional featurefor stations that have more than 1 HDmulticast (For example, HD1 or HD2). TheHD logo and Radio text appears as a button.Pressing this button allows you cyclethrough all of the HD stations on thatspecific frequency. For example, if you areon 101.1 and it has HD1, HD2, HD3, pressingthe button repeatedly causes the radio tocycle through the HD stations in a cyclicincreasing order.
When HD Radio broadcasts are active, you can access the following functions:
Action and descriptionMessage
Allows you to save an active channel as a memory preset.Touch and hold a memory preset slot until the sound returns.There is a brief mute while the radio saves the station. Soundreturns when the channel saves. When switching to an HD2or HD3 memory preset, the sound mutes before the digitalaudio plays, because the system has to reacquire the digitalsignal.
Presets
Note:As with any station you save, you cannot access the saved station if your vehicle isoutside the station’s reception area.
330EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on thefringe of the reception area, the station may mute due toweak signal strength.
Reception area
If you are listening to HD1, the system changes back to theanalog broadcast until the digital broadcast is available again.However, if you are listening to any of the possible HD2-HD7multicast channels, the station mutes and stays muted unlessit is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in the analogversion. Once the receiver verifies the station is an HD Radiostation, it shifts to the digital version. Depending on the stationquality, you may hear a slight sound change when the stationchanges from analog to digital. Blending is the shift fromanalog to digital sound or digital back to analog sound.
Station blending
In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening toa station broadcasting with HD Radiotechnology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignment bythe radio broadcaster.Echo, stutter, skip orrepeat in audio.Increase or decrease inaudio volume.
No action required. The recep-tion issue may clear up as youcontinue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading orblending in and out.
No action required. This isnormal behavior. Wait until theaudio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is available.
There is an audio mutedelay when selectingHD2 or HD3, multicastpreset or Direct Tune.
331EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

Potential station issues
ActionCauseIssues
No action required. The stationis not available in your currentlocation.
The previously stored multicastpreset or direct tune is notavailable in your current recep-tion area.
Cannot access HD2 orHD3 multicast channelwhen recalling a presetor from a direct tune.
Fill out the station issue form.1Data service issue by the radiobroadcaster.Text information doesnot match currentlyplaying audio.
Fill out the station issue form.1Data service issue by the radiobroadcaster.There is no textinformation shown forcurrently selectedfrequency.
1 You can find the form here:
Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured underlicense from DTS Inc. and foreign patents.HD Radio and the HD and HD Radio logosare proprietary trademarks of DTS Inc. FordMotor Company and DTS Inc. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you toaccess media that you store on yourBluetooth device or USB device such asmusic, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting throughthree modes: repeat off (button not highlighted), repeat all(button highlighted) and repeat track (button highlighted witha small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
To get more information about thecurrently playing track, press the cover artor Info button.
332EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

For some devices, SYNC 3 is able toprovide 30-second skip buttons when youlisten to audio books or podcasts. Thesebuttons allow you to skip forward or
backward within a track.
While playing audio from a USB device youcan look for certain music by selecting thefollowing:
FunctionButton
If available, displays the list of tracks in theNow Playing playlist.Browse
This option, which is available underbrowse, allows you to play all tracks or tofilter the available media into one of thebelow categories.
New Search
Play All
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio Books
Composers
This button allows you to choose a specificletter to view within the category you arebrowsing.
A-Z Jump
If available, this allows you to browse thefolders and files on your USB device.Explore Device
333EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

USB Port
The USB port is in the center console orbehind a small access door in theinstrument panel.
This feature allows you to plug in USBmedia devices, memory sticks, flash drivesor thumb drives, and charge devices if theysupport this feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certainaudio apps such as iHeartRadio through aUSB or bluetooth-enabled device.
Each app gives you different on-screenoptions depending on the app's content.
Supported Media Players, Formatsand Metadata Information
The system is capable of hosting nearlyany digital media player, including iPod,iPhone, and most USB drives.
Supported audio formats include MP3,WMA, WAV, AAC, and FLAC.
Supported audio file extensions includeMP3, WMA, WAV, M4A, M4B, AAC, andFLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in themedia files, provide information about thefile.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to50,000 songs per USB device, for up to 10devices.
PHONE
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Hands-free calling is one of the mainfeatures of the system. Once you pair yourcell phone, you can access many optionsusing the touchscreen or voice commands.While the system supports a variety offeatures, many are dependent on your cellphone’s functionality.
Pairing Your Cell Phone for theFirst Time
Pair your Bluetooth-enabled phone withthe system before using the functions inhands-free mode.
334EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

Switch on Bluetooth on your device tobegin pairing. See your phone’s manual ifnecessary.
To add a phone, select:
Menu Item
Add a Bluetooth Device
1.Follow the on-screen instructions.
2.A prompt alerts you to search for thesystem on your phone.
3.Select your vehicle's make and modelas it displays on your phone.
4.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
5.The touchscreen indicates when thepairing is successful.
6.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
Alternatively, to add a phone, select:
Menu Item
Add a Bluetooth Device
Then select:
Discover Other Bluetooth Devices
1.Follow the on-screen instructions.
2.Select your phone's name when itappears on the touchscreen.
3.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
4.The touchscreen indicates when thepairing is successful.
5.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
At a minimum, most cell phones withBluetooth wireless technology support thefollowing functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Call waiting notification.
•Caller identification.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.
Phone Menu
This menu becomes available after pairinga phone.
335EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

Action and DescriptionMenu ItemItem
Displays your recent calls.RecentCall ListAYou can place a call by selecting an entry from this list.You can also sort the calls by selecting the drop downmenu at the top of the screen. You can choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabet-ical order.ContactsB
Selecting this button allowsyou to choose a specific letterto view.
A-Z Jump
Displays the name of your phone and takes you to thephone settings options.PhoneSettingsC
From this menu, you can pair subsequent devices, set ringtones and alerts.
336EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3