FORD ECOSPORT 2018 Owners Manual

Scrolling Through the MenuOptions
Selecting a Menu Option
Returning to the Previous Screen
Seek Up and Next Track Button
Seek Down and Previous TrackButton
Pausing or Playing Media
In radio mode, press the buttonto mute the signal. Press thebutton again to restore thesignal.
In media mode, press the button to pauseplayback. Press the button again to resumeplayback.
Apps
Press the button to enable ordisable the control of a mobileapp that is running on yourBluetooth or USB device.
System Settings
Press the button to adjustgeneral system settings, forexample voice features, display,clock and others.
Sound Settings
Press the button to adjust thesound settings. You can optimizethe sound for different seatingpositions.
You can also activate and set thesensitivity of the speed compensatedvolume.
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Using a Cell Phone
You can make a call from arecent call list, contact list or diala number.
AUDIO UNIT - VEHICLES WITH:
SYNC 3
Switching the Audio Unit On andOff
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Adjusting the Volume
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Changing Radio Stations
Manual tuning.A
Note:You can change radio stations usingthe seek buttons.
Seek Up and Next Track Button
Seek Down and Previous TrackButton
Pausing or Playing Media
In radio mode, press the buttonto mute the signal. Press thebutton again to restore thesignal.
In media mode, press the button to pauseplayback. Press the button again to resumeplayback.
Switching the Screen On and Off
Sound Settings
Press the button to adjust thesound settings. You can optimizethe sound for different seatingpositions.
You can also activate and set thesensitivity of the speed compensatedvolume.
USB PORT (If Equipped)
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported). See SYNC™ (page290).
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GENERAL INFORMATION
SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. This allows you to:
•Make and receive calls.
•Access and play music from yourportable music player.
•Use 911 Assist or Emergency Assistanceand applications via SYNC AppLink.*
•Access phonebook contacts and musicusing voice commands.
•Stream music from your connectedphone.
•Text message.
•Use the advanced voice recognitionsystem.
•Charge your USB device (if your devicesupports this).*These features are not available in allmarkets and may require activation.Available AppLink enabled apps vary bymarket.
Make sure that you review your device'smanual before using it with SYNC.
Support
SYNC support is available at your regionalFord website. See SYNC™Troubleshooting (page 299).
SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware downloads available forSYNC.
•Access to customer support for anyquestions you may have.
Driving Restrictions
For your safety, certain features arespeed-dependent and restricted when yourvehicle is traveling over 3 mi (5 km).
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's manual for further information.
•Do not attempt to service or repair thesystem. See an authorized dealer.
Privacy Information
When a cellular phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that cellularphone. This profile is created in order tooffer you more cellular features and tooperate more efficiently. Among otherthings, this profile may contain data aboutyour cellular phone book, text messages
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(read and unread), and call history,including history of calls when your cellularphone was not connected to the system.In addition, if you connect a media device,the system creates and retains an index ofsupported media content. The system alsorecords a short development log ofapproximately 10 minutes of all recentsystem activity. The log profile and othersystem data may be used to improve thesystem and help diagnose any problemsthat may occur.
The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, a
court order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the section on 911 Assist.See SYNC™ Applications and Services(page 294).
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is around you.
Initiating a Voice Session
Press the voice button. A list ofavailable voice commandsappears in the display.
Global Voice Commands
These voice commands are alwaysavailable. You can say them at any time.
Global voice commands
Gives you available commands you can useon the current screen.Help
Gives you a list of possible voicecommands.List of Commands
This command ends the voice session. Youcan also cancel a session by pressing seekup, seek down, or holding the voice buttonfor two or more seconds.
Cancel
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Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•Before giving a voice command, waitfor the system announcement to finish,followed by a single tone. Anycommand spoken before this does notregister with the system.
•Speak naturally, without long pausesbetween words.
•You can interrupt the system at anytime while it is speaking by pressing thevoice button. You can cancel a voicesession by pressing and holding thevoice button.
System Interaction and Feedback
The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction. You can customize the voicerecognition system to provide more or lessinstruction and feedback.
The default setting is to a higher level ofinteraction in order to help you learn to usethe system. You can change these settingsat any time.
Adjusting the Interaction Level
Press the voice button. Whenprompted, say:
Action and DescriptionVoice Command
Voice Settings
Then either of the following:
Provides more detailed interaction andguidance. (Recommended for first timeusers.)
Interaction Mode Standard
Provides less audible interaction and guid-ance.Interaction Mode Advanced
Phone Confirmation
Using phone confirmations the systemasks you to verify before placing any calls.
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To adjust this setting press the voice button, when prompted say:
Action and DescriptionVoice Command
Voice Settings
Then any of the following:
When enabled, this feature will prompt youto confirm any voice initiated call commandprior to the call being placed.
Phone Confirmation Off
The system will make a best guess; youmay still occasionally be asked to confirmsettings.
Phone Confirmation On
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the mainfeatures of SYNC. While the systemsupports a variety of features, many aredependent on your cellular phone'sfunctionality. At a minimum, most cellularphones with Bluetooth wireless technologysupport the following functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Redialing.
•Call waiting notification.
•Caller ID.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNCallows you to make and receive hands-freecalls.
Note:Make sure to switch on the ignitionand the radio. Shift the transmission intopark (P) for automatic transmission or firstgear for manual transmission.
Using the Audio System
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
1.Make sure to switch on your phone'sBluetooth feature before starting thesearch. See your device's manual ifnecessary.
2.Press the Settings button.
3.Select Bluetooth from the menu.
4.Press the OK button.
5.Select the option to add. This startsthe pairing process.
6.When a message to begin pairingappears in the audio display, search forSYNC on your device.
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7.When prompted on your cell phone’sdisplay, confirm that the PIN providedby SYNC matches the PIN displayedon your cell phone. Your phone is nowpaired and the display indicates thatthe pairing was successful. If you areprompted to enter a PIN on your device,enter the PIN displayed on the screen.The display indicates when the pairingis successful.
Depending on your phone's capability andyour market, the system may prompt youwith questions, such as setting the currentphone as the primary phone anddownloading your phonebook.
Using Voice Commands
Make sure to switch on yourphone's Bluetooth featurebefore starting the search. Seeyour device's manual if necessary.
Press the voice button and whenprompted say:
Action and Descrip-tionVoice Command
Follow the instruc-tions on the audiodisplay.
Pair Phone
Phone Voice Commands
Press the voice button. You cando things like place a phone calland access text messages.When prompted, say a command. See thefollowing table for example commands.
Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
__ is a dynamic listing, meaning that itcould be the name of anything, such as acontact or phone number.
Phone Controls
Use the phone buttons on your steeringwheel to answer, reject, or hang up a call.
Accessing Features through thePhone Menu
You can access your call history,phonebook, sent text messages, as wellas access phone and system settings.
1.Press the PHONE button to enter thephone menu.
2.Scroll through the menu to viewcontacts, text messages, and thephone dialer.
SYNC™ APPLICATIONS AND
SERVICES
•911 Assist: Can alert 911 in the event ofan emergency.
•SYNC AppLink: Allows you to connectto and use certain applications such asSpotify and Glympse (if your phone iscompatible).
These features may require activation.Available AppLink enabled apps vary bymarket.
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911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user switches 911 Assist to onor off, that setting applies for all pairedphones. If 911 Assist is switched off, eithera voice message plays or a display messageor an icon comes on when your vehicle isstarted and after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone.
See SYNC™ (page 290). Importantinformation about airbag deployment is inthis chapter.
See Roadside Emergencies (page 181).Important information about the fuel pumpshut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select:
Action and DescriptionMenuItem
Select the desired option, onor off.911 Assist
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
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In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (the triggers for 911Assist). If a connected cell phone sustainsdamage or loses its connection to SYNCduring a crash, SYNC searches for and triesto connect to a previously paired cellphone; SYNC then attempts to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel".
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
SYNC Mobile Apps
The system enables voice and steeringwheel control of SYNC AppLink enabledsmartphone apps. When an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and steering wheel controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit the Fordwebsite.
Availability of SYNC AppLink enabled Appswill vary by region.Note:Make sure you have an active accountfor the app that you have downloaded.Some apps work automatically with nosetup. Other apps want you to configureyour personal settings and personalize yourexperience by creating stations or favorites.We recommend you do this at home oroutside of your vehicle.
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