steering FORD ECOSPORT 2019 Service Manual

Sometimes irregular tire wear canbe corrected by rotating the tires.
USING SUMMER TIRES
Summer tires provide superiorperformance on wet and dry roads.Summer tires do not have the Mud andSnow (M+S or M/S) tire traction rating onthe tire side wall. Since summer tires donot have the same traction performanceas All-season or Snow tires, we do notrecommend using summer tires whentemperatures drop to about 45°F (7°C) orbelow (depending on tire wear andenvironmental conditions) or in snow andice conditions. Like any tire, summer tireperformance is affected by tire wear andenvironmental conditions. If you must drivein those conditions, we recommend usingMud and Snow (M+S, M/S), All-season orSnow tires.
Always store your summer tires indoors attemperatures above 19°F (-7°C). Therubber compounds used in these tires loseflexibility and may develop surface cracksin the tread area at temperatures below19°F (-7°C). If the tires have beensubjected to 19°F (-7°C) or less, warmthem in a heated space to at least 41°F(5°C) for at least 24 hours before installingthem on a vehicle, or moving the vehiclewith the tires installed, or checking tire
inflation. Do not place tires near heatersor heating devices used to warm the roomwhere the tires are stored. Do not applyheat or blow heated air directly on the tires.Always inspect the tires after storageperiods and before use.
USING SNOW CHAINS
WARNING: Snow tires must bethe same size, load index and speedrating as those originally provided byFord. Use of any tire or wheel notrecommended by Ford can affect thesafety and performance of your vehicle,which could result in an increased risk ofloss of control, vehicle rollover, personalinjury and death. Additionally, the use ofnon-recommended tires and wheels cancause steering, suspension, axle, transfercase or power transfer unit failure.Follow the Ford recommended tireinflation pressure found on the SafetyCompliance Certification Label (on thedoor hinge pillar, door latch post or thedoor edge that meets the door latchpost, next to the driver seat), or TireLabel on the B-Pillar or the edge of thedriver door. Failure to follow the tirepressure recommendations can causeuneven treadwear patterns andadversely affect the way your vehiclehandles.
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7.When prompted on your cell phone’sdisplay, confirm that the PIN providedby SYNC matches the PIN displayedon your cell phone. Your phone is nowpaired and the display indicates thatthe pairing was successful. If you areprompted to enter a PIN on your device,enter the PIN displayed on the screen.The display indicates when the pairingis successful.
Depending on your phone's capability andyour market, the system may prompt youwith questions, such as setting the currentphone as the primary phone anddownloading your phonebook.
Using Voice Commands
Make sure to switch on yourphone's Bluetooth featurebefore starting the search. Seeyour device's manual if necessary.
Press the voice button and whenprompted say:
Action and Descrip-tionVoice Command
Follow the instruc-tions on the audiodisplay.
Pair Phone
Phone Voice Commands
Press the voice button. You cando things like place a phone calland access text messages.When prompted, say a command. See thefollowing table for example commands.
Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
__ is a dynamic listing, meaning that itcould be the name of anything, such as acontact or phone number.
Phone Controls
Use the phone buttons on your steeringwheel to answer, reject, or hang up a call.
Accessing Features through thePhone Menu
You can access your call history,phonebook, sent text messages, as wellas access phone and system settings.
1.Press the PHONE button to enter thephone menu.
2.Scroll through the menu to viewcontacts, text messages, and thephone dialer.
SYNC™ APPLICATIONS AND
SERVICES
•911 Assist: Can alert 911 in the event ofan emergency.
•SYNC AppLink: Allows you to connectto and use certain applications (if yourphone is compatible).
These features may require activation.Available AppLink enabled apps vary bymarket.
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•A connected Bluetooth enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (the triggers for 911Assist). If a connected cell phone sustainsdamage or loses its connection to SYNCduring a crash, SYNC searches for and triesto connect to a previously paired cellphone; SYNC then attempts to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel".
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle areable to talk with the operator. Be preparedto provide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
SYNC Mobile Apps
The system enables voice and steeringwheel control of SYNC AppLink enabledsmartphone apps. When an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and steering wheel controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit the Fordwebsite
Note:Availability of SYNC AppLink enabledApps will vary by region.
Note: Make sure you have an activeaccount for the app that you havedownloaded. Some apps workautomatically with no setup. Other appswant you to configure your personal settingsand personalize your experience by creatingstations or favorites. We recommend youdo this at home or outside of your vehicle.
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To Access Using the SYNC Menu
Press the Mobile Apps button to accessthe menu on-screen. Then select:
Action and DescriptionMenuItem
Scroll through the list ofFind
Action and DescriptionMenuItem
available applications andselect a particular app.MobileApps
Note:If you cannot find a compatible SYNCAppLink app, make sure the required app isrunning on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say:
Action and DescriptionVoice Command
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.List Applications
Searches your connected mobile device for SYNC-compatiblemobile apps.Find Applications
Use this command to discover the available voice commands.Help
App Permissions
App permissions are organized by groups.You can grant these group permissionsindividually. You can change a permissiongroup status any time when not driving, byusing the settings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app such as, but notlimited to: Fuel level, fuel economy, fuelconsumption, engine speed, rainsensor, odometer, VIN, externaltemperature, gear position, tirepressure, and head lamp status.
•To allow your vehicle to provide drivingcharacteristic information such as, butnot limited to: MyKey, seat belt status,engine revolutions per minute, gearposition, braking events, steering wheelangle, and accelerator pedal position.
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•To allow your vehicle to providelocation information, including: GPSand speed.
•To allow the app to send pushnotifications using the vehicle displayand voice capabilities while running ina background state. Push notificationsmay be particularly useful for news orlocation based apps.
Note:You only need to grant permissionsthe first time you use an app with SYNC.
Note:Ford is not responsible or liable forany damages or loss of privacy relating tousage of an app, or dissemination of anyvehicle data that you approve Ford toprovide to an app.
Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNCrequires user consent to send and receiveapp authorization information and updatesusing the data plan associated with theconnected device.
Data is sent to Ford in the United Statesthrough the connected device. Theinformation is encrypted and includes yourVIN, SYNC module number, anonymoususage statistics and debugginginformation. Updates may take place.
Note:You must enable mobile apps foreach connected device the first time youselect a mobile app using the system.
Note: Standard data rates apply. Ford isnot responsible for any additional chargesyou may receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sourcesincluding: iPod, Bluetooth devices, andmost USB drives. SYNC also supportsaudio formats, such as MP3, WMA, WAVand ACC.
Media Sources
The AUX or MEDIA button allows you toview and select available media sources.
Press the AUX or MEDIA button to viewyour sources. Use the directional arrowsand OK button to select your source. Youcan also use the steering wheel audiocontrols.
Audio Voice Commands
Press the voice button. You cando things like play a specific songor album, skip to the next song,or tune to a radio station. When prompted,say a command. See the following tablefor example commands. Not allcommands may be available on yourvehicle.
Command
___ List of Commands
Help
Pause
Play
Next Track
Previous Track
AM ___
FM ___
CD Player
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Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to thecloth and try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and eyes on theroad. The system provides feedbackthrough audible tones, prompts, questionsand spoken confirmations depending onthe situation and the chosen level ofinteraction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status barindicating the status of the voice commandsession. See Using Voice Recognition(page 293).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press andhold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets or press andhold to fast seek.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets or press andhold to fast seek.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a callor switch between calls.
PHONE REJECT: Press to end a call orreject an incoming call.
Note:On some models,SEEK NEXT maybe combined with PHONE REJECT andSEEK PREVIOUS may be combined withPHONE ACCEPT.
See Steering Wheel (page 66).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
•Power or VOL: Press to switch theaudio system on and off, or turn toadjust the volume.
•Sound Settings: Press to access theaudio settings.
•Seek: Press to seek through radiostations or audio tracks.
•Play or Pause: Press to either play orpause a track.
•Tune: Turn to manually tune radiostations.
•Display: Press to switch the display onor off.
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•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
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Privacy Information
When you connect a cellular phone toSYNC 3, the system creates a profile withinyour vehicle that links to that cellularphone. This profile helps in offering youmore cellular features and operating moreefficiently. Among other things, this profilemay contain data about your cellularphone book, text messages (read andunread), and call history, including historyof calls when your cell phone was notconnected to the system. In addition, if youconnect a media device, the systemcreates and retains an index of supportedmedia content. The system also records ashort diagnostic log of approximately 10minutes of all recent system activity. Thelog profile and other system data may beused to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index,and diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when thecellular phone or media player isconnected.
If you sell or transfer your vehicle, werecommend you perform a Master Resetto erase all stored information. You canfind more information about the MasterReset in General Settings. See Settings(page 354). System data cannot beaccessed without special equipment andaccess to your vehicle's SYNC 3 module.Ford Motor Company and Ford of Canadado not access the system data for anypurpose other than as described absentconsent, a court order, or where requiredby law enforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada.
HOME SCREEN
See Entertainment (page 325).A
See Phone (page 335).B
See Navigation (page 341).C
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audioand phone. By using voice commands, youcan keep your hands on the wheel and youreyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voicebutton on the steering wheel andwait for the prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The contextand the description of the command tellyou what to say for this dynamic option.
There are some commands that work forevery feature, these commands are:
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Action and DescriptionMenu ItemItem
Gives you access to the list of paired or connectedBluetooth devices allowing you to change or select adevice.
ChangeDeviceD
Displays all recent text messages.TextMessagesE
Use this keypad to dial in a phone number.PhoneKeypadFUse the backspace button to delete numbers.
Press this button to begin acall.Call
Touch this button to reject all incoming calls automatic-ally. Text message notifications do not display on thescreen. All ringtones and alerts are set to silent.
Do NotDisturbG
Users with phones having voice servicesmay see a button to access the feature.For example, iPhone users see a Siri button.A press and hold of the voice button on thesteering wheel also accesses this feature.
Making Calls
There are many ways to make calls fromthe SYNC 3 system, including using voicecommands. See Using VoiceRecognition (page 319). You can use thetouchscreen to place calls as well.
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To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
You can select any of the following duringan active phone call:
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