light FORD ECOSPORT 2019 Manual Online

Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audioadjustments.
The audio controlsettings on your cellphone may be affectingSYNC 3 performance.
There is back-ground noiseduring a phonecall.
Try switching your cell phone off, resettingit or removing the battery, then try again.Possible cell phonemalfunction.
During a call, Ican hear theother personbut they cannothear me.
Make sure that the microphone for SYNC3 is not set to off. Look for the microphoneicon on the phone screen.
To restart your system, shut down theengine, open and close the door, and thenlock the door and wait for 2-3 minutes.Make sure that your SYNC 3 screen is blackand the lighted USB port is off.
The system may need tobe restarted.
During a call, Icannot hear theother personand they cannothear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is notable to down-load my phone-book.
Make sure you allow SYNC 3 to retrievecontacts from your phone. Refer to yourcell manual.
Possible cell phonemalfunction.You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC 3.
Try switching your cell phone off, resettingit or removing the battery, then try again.
Make sure you allow SYNC 3 to retrievecontacts from your phone. Refer to yourcell manual.
Limitations on your cellphone's capability.
The systemsays "Phone-book down-loaded" but mySYNC 3 phone-book is empty oris missingcontacts.
If the missing contacts are stored on yourSIM card, move them to your cell phone'smemory.
You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC 3.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSYNC™ 3

For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company will warrantyour Ford accessory through thewarranty that provides thegreatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior Style
•Front and Rear Splash guards.
•Side window deflectors*.
•Spoiler.
•Hood deflectors.
Interior Style
•Floor mats.
•Ash cup.
•Floor liners.
•Sunscreen*.
•Tablet cradle*.
•Interior light kit.
Lifestyle
•Cargo area protector.
•Cargo net*.
•Cargo organizer.
•Trailer towing accessories.
•Racks and carriers*.
•Bluetooth speakers*.
•Rear seat entertainment*.
Peace of Mind
•Keyless entry keypad.
•Remote start.
•Vehicle security.
•Wheel locks.
•Roadside assistance kits*.
Ford Licensed Accessories. The accessorymanufacturer designs, develops andtherefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for themanufacturer’s limited warranty detailsand request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingAccessories

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingScheduled Maintenance

5. Service Continuity and Reception ofthe SUNA Traffic Channel
We will use reasonable endeavours toprovide the SUNA Traffic Channel 24 hoursa day, 365 days a year. The SUNA TrafficChannel may occasionally be unavailablefor technical reasons or for plannedmaintenance. We will try to performmaintenance at times when congestion islight. We reserve the right to withdrawSUNA Products and/or Services at anytime.
Also, we cannot assure the uninterruptedreception of the SUNA Traffic ChannelRDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers orthe manufacturer of your device (the“Suppliers”)) shall be liable to you or toany third party for any damages eitherdirect, indirect, incidental, consequentialor otherwise arising out of the use of or
inability to use SUNA Products and/orServices even if Intelematics or a Supplierhas been advised of the possibility of suchdamages. You also acknowledge that theneither Intelematics nor any Supplierguarantees nor make any warranties thatrelate to the availability, accuracy orcompleteness of SUNA Products and/orServices, and to the extent which it islawful to do so, both Intelematics and eachSupplier excludes any warranties whichmight otherwise be implied by any Stateor Federal legislation in relation to SUNAProducts and/or Services.
7. Please Note
Great care has been taken in preparing thismanual. Constant product developmentmay mean that some information is notentirely up-to-date. The information in thisdocument is subject to change withoutnotice.
DECLARATION OF CONFORMITY - VEHICLES WITH: SYNC 3
Radio Frequency Statement
IC Identification NumberFCC Identification NumberSYNC Version
216B-SYNCG3-LACJ-SYNCG3-L3.0
216B-FA170BCARHSACJ-FA-170-BCARHS3.1
216B-FG185SG32MHACJ-FG-185-SG32MH3.2
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingAppendices

4
4WDSee: Four-Wheel Drive.....................................146
A
A/CSee: Climate Control..........................................101About This Manual...........................................7ABSSee: Brakes.............................................................151ABS driving hintsSee: Hints on Driving With Anti-LockBrakes..................................................................151Accessories.....................................................381Exterior Style........................................................381Ford Motor Company will warrant your Fordaccessory through the warranty thatprovides the greatest benefit:...................381Interior Style.........................................................381Lifestyle..................................................................381Peace of Mind......................................................381AccessoriesSee: Replacement PartsRecommendation............................................12Adjusting the Headlamps.........................218Horizontal Aim Adjustment...........................220Vertical Aim Adjustment..................................218Adjusting the Steering Wheel...................66Airbag Disposal...............................................45Air ConditioningSee: Climate Control..........................................101Air FilterSee: Changing the Engine Air Filter............230Air Vents............................................................101Center Air Vents...................................................101Side Air Vents........................................................101AlarmSee: Anti-Theft Alarm........................................64Ambient Lighting............................................78Anti-Theft Alarm............................................64Alarm System........................................................64Arming the Alarm.................................................65Disarming the Alarm...........................................65Triggering the Alarm...........................................64Appendices...................................................403
Apps...................................................................351...................................................................................351SiriusXM Traffic and Travel Link...................353Audible Warnings and Indicators.............87Automatic Transmission...................................87Headlamps On Warning Chime......................87Key Outside Car....................................................87Low Fuel Reminder..............................................87Seatbelt Reminder...............................................87Audio Control..................................................66Seek, Next or Previous........................................67Audio System................................................286General Information.........................................286Audio Unit - Vehicles With: SYNC3......................................................................289Adjusting the Volume......................................289Changing Radio Stations...............................290Pausing or Playing Media...............................290Seek Down and Previous TrackButton...............................................................290Seek Up and Next Track Button..................290Sound Settings..................................................290Switching the Audio Unit On and Off........289Switching the Screen On and Off...............290Audio Unit - Vehicles With: SYNC.........286Adjusting the Volume.......................................287Apps.......................................................................288Changing Radio Stations................................287Pausing or Playing Media...............................288Returning to the Previous Screen................288Scrolling Through the Menu Options........288Seek Down and Previous TrackButton...............................................................288Seek Up and Next Track Button..................288Selecting a Menu Option................................288Selecting Media..................................................287Selecting the Radio...........................................287Sound Settings...................................................288Switching the Audio Unit On and Off.........287System Settings.................................................288Using a Cell Phone............................................289Autolamps.........................................................74Autolamps Delay..................................................75Windshield Wiper ActivatedHeadlamps.........................................................75
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

Changing a Bulb...........................................220Central High Mounted Brake Lamp.............227Direction indicators...........................................224Front Fog Lamps................................................222Glove box lamp...................................................222Headlamp.............................................................220Interior Lamp.......................................................228Luggage Compartment Lamp, FootwellLamp and Tailgate Lamp...........................229Map Lamp (driver side)...................................228Reading Lamps...................................................228Rear lamps...........................................................225Reversing Lamp..................................................226Side Marker...........................................................222Side Repeater......................................................224Vanity lamp...........................................................227Changing a Fuse..........................................203Fuses......................................................................203Changing the 12V Battery..........................215Remove and Reinstall the Battery...............216Changing the Engine Air Filter................230Changing the Air Filter Element...................230Changing the Wiper Blades.......................217Rear Window Wiper Blade...............................217Windshield Wiper Blades.................................217Checking MyKey System Status...............53MyKey Distance.....................................................53Number of Admin Keys......................................54Number of MyKeys..............................................53Checking the Wiper Blades.......................217Child Restraint and SeatbeltMaintenance.................................................34Child Restraint Positioning.........................25Child Safety.......................................................16General Information.............................................16Child Safety Locks..........................................27Rear Left-Hand Door...........................................27Rear Right-Hand Door........................................27Cleaning Leather Seats..............................237Cleaning Products.......................................232Cleaning the Engine....................................235Cleaning the Exterior..................................233Cleaning the Headlamps................................233Exterior Chrome Parts......................................234Exterior Plastic Parts........................................234Stripes or Graphics............................................234Underbody...........................................................234Under Hood..........................................................234
Cleaning the Instrument Panel andInstrument Cluster Lens.........................236Cleaning the Interior...................................236Mirrors....................................................................236Cleaning the Wheels...................................237Cleaning the Windows and WiperBlades...........................................................235Clearing All MyKeys.......................................53Climate Control..............................................101Principle of Operation........................................101Cold Weather Precautions.........................181Coolant CheckSee: Engine Coolant Check............................210Crash Sensors and Airbag Indicator.......44Creating a MyKey............................................52Vehicles With a Key.............................................52Vehicles With Push-Button Start...................52Cross Traffic Alert.........................................163Blocked Sensors.................................................165Switching the System Off and On...............165System Errors.......................................................165System Lights, Messages and AudibleAlerts..................................................................165System Limitations............................................165Using the Cross Traffic Alert System..........163Cruise Control..................................................67Principle of Operation......................................160Cruise controlSee: Using Cruise Control...............................160Customer Assistance.................................189
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................76Type 1 - Conventional (Non-Configurable)....................................................76Type 2 - Configurable..........................................76Declaration of Conformity - VehiclesWith: SYNC 3..............................................428Radio Frequency Statement.........................428Direction Indicators........................................77Doors and Locks.............................................55Drive Belt Routing - 1.0LEcoBoost™.................................................230Drive Belt Routing - 2.0L............................231
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

Hints on Controlling the Interior Climate- Vehicles With: Electronic ManualTemperature Control (EMTC)..............106Defogging or Clearing the Windshield ofThin Ice...............................................................107Defogging the Side Windows in ColdWeather.............................................................107General Hints.......................................................106Quickly Cooling the Interior.............................107Quickly Heating the Interior............................106Recommended Settings for Cooling...........107Recommended Settings for Heating..........106Hints on Driving With Anti-LockBrakes..............................................................151Home Screen.................................................319Hood LockSee: Opening and Closing the Hood..........205
I
Ignition Switch...............................................123Starting the Engine............................................124Switching the Ignition Off................................123Switching the Ignition On................................123Switching the Ignition to AccessoryMode...................................................................123In California (U.S. Only).............................190Information Display Control.......................67Information Displays....................................88General Information...........................................88Information Messages..................................91Accessory Power..................................................92Airbag........................................................................92Alarm........................................................................92Battery and Charging System.........................93Brake System.........................................................93Engine.......................................................................94Fuel System...........................................................94Hill Start Assist.....................................................94Keyless Vehicle.....................................................95Lighting....................................................................95Maintenance..........................................................95MyKey.......................................................................96Park Aid....................................................................97Park Brake...............................................................97Power Steering.....................................................98Stability Control...................................................98Starting System ...................................................98
Tire Pressure Monitoring System...................93Traction Control...................................................99Transmission.........................................................99Vehicle Settings..................................................100Installing Child Restraints.............................17Child Seats...............................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forCHildren (LATCH)...........................................20Using Tether Straps.............................................22Instrument Cluster........................................83Instrument Lighting Dimmer......................75Interior Lamps..................................................77Courtesy lamp........................................................77Reading lamps.......................................................77Vanity lamp.............................................................78Interior Mirror....................................................81Auto-Dimming Mirror...........................................81Introduction.........................................................7
J
Jump Starting the Vehicle.........................185Connecting the Jumper Cables.....................186Jump Starting.......................................................187Preparing Your Vehicle.....................................185Removing the Jumper Cables........................187
K
Keyless Entry...................................................58Disabled Keys........................................................59General Information............................................58Intelligent Access - Locking and Unlockingthe Doors with the Key Blade.....................59Locking Using Intelligent Access....................58Unlocking only Driver Door...............................59Unlocking Using Intelligent Access...............58Keys and Remote Controls........................46Principle of Operation........................................46
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Lighting Control...............................................73Headlamp Flasher................................................74High Beams.............................................................74Parking Lamps.......................................................73
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

Lighting...............................................................73General Information............................................73Load CarriersSee: Roof Racks and Load Carriers.............168Load Carrying.................................................167Load Limit.......................................................169Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................173Vehicle Loading - with and without aTrailer.................................................................169Locking and Unlocking.................................55Autolock...................................................................55Autounlock..............................................................57Illuminated Entry...................................................57Illuminated Exit......................................................57Locking and Unlocking the Doors with theKey........................................................................56Power Door Locks................................................55Remote Control....................................................55Smart Unlock.........................................................57Luggage Anchor Points...............................167Luggage Covers.............................................167Lug Nuts..........................................................269
M
Maintenance.................................................205General Information.........................................205Manual Climate Control - Vehicles With:Electronic Manual TemperatureControl (EMTC)..........................................102Adjusting the Blower Motor Speed..............102Adjusting the Temperature.............................102Changing the Direction of Airflow................102Switching Air Conditioning On andOff.......................................................................102Switching Climate Control On andOff.......................................................................102Switching Maximum Cooling On andOff.......................................................................102Switching Maximum Defrost On andOff.......................................................................102Switching Recirculated Air On andOff.......................................................................102Manual Seats...................................................111Adjusting the Height of the Driver’sSeat......................................................................113
Adjusting the Lumbar Support.......................112Moving the Seat Backward andForward...............................................................112Recline Adjustment............................................113Message CenterSee: Information Displays................................88MirrorsSee: Windows and Mirrors................................79Mobile Communications Equipment.......13Moonroof............................................................81Bounce-Back.........................................................82Opening and Closing the Moonroof..............82Venting the Moonroof........................................82Motorcraft Parts - 1.0LEcoBoost™..................................................274Motorcraft Parts - 2.0L...............................275MyKey — Troubleshooting..........................54All Vehicles.............................................................54MyKey™..............................................................51Principle of Operation..........................................51
N
Navigation.......................................................341Destination Mode..............................................343Map Mode.............................................................341Map search Mode..............................................348Navigation Map Updates.................................351Navigation Menu................................................349Route Guidance Mode.....................................346Waypoints..............................................................351Normal Scheduled Maintenance..........388
O
Oil Change Indicator Reset......................209Resetting the Oil Life MonitoringSystem.............................................................209Oil CheckSee: Engine Oil Check......................................208Opening and Closing the Hood..............205Closing the Hood...............................................206Opening the Hood.............................................205Ordering Additional Owner'sLiterature......................................................194Obtaining a French Owner’s Manual..........194
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................184Vehicles Sold in Canada: Using RoadsideAssistance........................................................184Vehicles Sold in the United States: GettingRoadside Assistance....................................183Vehicles Sold in the United States: UsingRoadside Assistance....................................183Roadside Emergencies...............................183Roof Racks and Load Carriers.................168Adjusting the Crossbar.....................................168Running-InSee: Breaking-In...................................................181Running Out of Fuel.....................................132Adding Fuel From a Portable FuelContainer..........................................................133Filling a Portable Fuel Container...................132
S
Safety Canopy™.............................................42Safety Precautions........................................131Scheduled Maintenance Record...........392Scheduled Maintenance..........................385Seatbelt Extension........................................34Seatbelt Height Adjustment.......................31Seatbelt Reminder.........................................32Belt-Minder™........................................................32Seatbelts...........................................................28Principle of Operation........................................28Seatbelt Warning Lamp and IndicatorChime................................................................31Conditions of operation.....................................32Seats.................................................................109Security..............................................................62Settings...........................................................354911 Assist...............................................................359Ambient Lighting...............................................366Bluetooth..............................................................356Clock.......................................................................356Display....................................................................367General..................................................................364Media Player........................................................355Mobile Apps.........................................................362Navigation............................................................360Phone.....................................................................356Radio......................................................................359Sound.....................................................................354
Valet Mode...........................................................368Vehicle...................................................................366Voice Control.......................................................367Wi-Fi & Hotspot.................................................364Side Airbags.....................................................40Sitting in the Correct Position.................109Snow ChainsSee: Using Snow Chains.................................264Special Notices................................................12New Vehicle Limited Warranty.........................12Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Using Your Vehicle as an Ambulance............13Using Your Vehicle With a Snowplow............13Special Operating Conditions ScheduledMaintenance...............................................391Exceptions............................................................392Speed ControlSee: Cruise Control............................................160Stability Control............................................154Principle of Operation.......................................154Starter SwitchSee: Ignition Switch............................................123Starting a Gasoline Engine.......................126Cold or Hot Engine.............................................126Engine Idle Speed after Starting...................127Failure to Start......................................................127Fuel Flooded Engine..........................................126Starting and Stopping the Engine..........123General Information...........................................123Steering............................................................166Electric Power Steering....................................166Steering Wheel...............................................66Storage Compartments.............................122SunroofSee: Moonroof........................................................81Supplementary Restraints System.........36Principle of Operation........................................36Symbols Glossary.............................................7SYNC™ 3.......................................................309General Information.........................................309SYNC™ 3 Troubleshooting.....................368SYNC™ Applications andServices........................................................296911 Assist...............................................................297
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex

U
Under Hood Overview - 1.0LEcoBoost™................................................206Under Hood Overview - 2.0L...................207Unique Driving Characteristics................129USB Port.........................................................290Using Cruise Control...................................160Switching Cruise Control Off...........................161Switching Cruise Control On..........................160Using Four-Wheel Drive.............................146Driving In Special Conditions WithFour-Wheel Drive (4WD)...........................146Using MyKey With Remote StartSystems..........................................................54Using Snow Chains.....................................264Using Stability Control...............................154Using Summer Tires...................................264Using SYNC™ With Your MediaPlayer............................................................300Audio Voice Commands................................300Media Sources...................................................300Using SYNC™ With Your Phone............295Accessing Features through the PhoneMenu.................................................................296Pairing a Phone..................................................295Phone Controls..................................................296Phone Voice Commands................................296Using Traction Control...............................150Switching the System Off Using aSwitch................................................................150Switching the System Off Using theInformation Display Controls....................150System Indicator Lights andMessages..........................................................150Using Voice Recognition...........................293Audio Voice Commands.................................320Initiating a Voice Session................................293Mobile App Voice Commands......................324Navigation Voice Commands........................323Phone Voice Commands.................................321SiriusXM Traffic and Travel Link VoiceCommands.....................................................324System Interaction and Feedback..............294Voice Settings Commands............................325Utilizing the Mediation/ArbitrationProgram (Canada Only).........................192
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Vehicle Care...................................................232General Information..........................................232Vehicle Certification Label........................277Vehicle Identification Number................276Vehicle Storage............................................238Battery...................................................................239Body........................................................................238Brakes....................................................................239Cooling system...................................................239Engine....................................................................238Fuel system..........................................................239General..................................................................238Miscellaneous.....................................................239Removing Vehicle From Storage.................239Tires........................................................................239VentilationSee: Climate Control..........................................101VentsSee: Air Vents........................................................101VINSee: Vehicle Identification Number............276Voice Control....................................................67
W
Warning Lamps and Indicators................84Airbag Warning Lamp........................................84Anti-Lock Brake System WarningLamp....................................................................85Auto Start-Stop....................................................86Battery......................................................................85Blind Spot................................................................87Brake System Warning Lamp..........................85Direction Indicator...............................................85Door Ajar Warning Lamp...................................87Engine Coolant Temperature WarningLamp...................................................................86Fasten Seatbelt Warning Lamp.....................85Front Fog Lamp Indicator.................................85Headlamp High Beam Indicator.....................85Low Fuel Level Warning Lamp........................85Low Tire Pressure Warning Lamp..................86Oil Pressure Warning Lamp.............................86Parking Lamps......................................................85Powertrain Malfunction.....................................86Service Engine Soon...........................................86
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIndex