maintenance FORD ECOSPORT 2019 Owners Manual

Introduction
About This Manual..........................................7
Symbols Glossary............................................7
Data Recording.................................................9
Perchlorate........................................................11
Ford Credit.........................................................11
Replacement Parts Recommendation............................................................................12
Special Notices...............................................12
Mobile Communications Equipment............................................................................13
Export Unique Options................................14
Environment
Protecting the Environment.......................15
Child Safety
General Information......................................16
Installing Child Restraints............................17
Booster Seats.................................................23
Child Restraint Positioning........................25
Child Safety Locks.........................................27
Seatbelts
Principle of Operation.................................28
Fastening the Seatbelts.............................29
Seatbelt Height Adjustment......................31
Seatbelt Warning Lamp and IndicatorChime.............................................................31
Seatbelt Reminder........................................32
Child Restraint and SeatbeltMaintenance...............................................34
Seatbelt Extension.......................................34
Personal Safety System™
Personal Safety System™.........................35
Supplementary RestraintsSystem
Principle of Operation.................................36
Driver and Passenger Airbags...................37
Front Passenger Sensing System...........38
Side Airbags....................................................40
Driver and Passenger Knee Airbags.......42
Safety Canopy™............................................42
Crash Sensors and Airbag Indicator......44
Airbag Disposal..............................................45
Keys and Remote Controls
Principle of Operation.................................46
General Information on RadioFrequencies................................................46
Remote Control.............................................46
Replacing a Lost Key or Remote Control..........................................................................50
MyKey™
Principle of Operation..................................51
Creating a MyKey...........................................52
Programming a MyKey................................53
Clearing All MyKeys......................................53
Checking MyKey System Status..............53
Using MyKey With Remote StartSystems........................................................54
MyKey — Troubleshooting.........................54
Doors and Locks
Locking and Unlocking................................55
Keyless Entry..................................................58
Tailgate.............................................................60
Security
Passive Anti-Theft System........................62
Anti-Theft Alarm...........................................64
Steering Wheel
Adjusting the Steering Wheel..................66
Audio Control.................................................66
Voice Control...................................................67
Cruise Control.................................................67
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingTable of Contents

Hazard Flashers...........................................184
Fuel Shutoff..................................................184
Jump Starting the Vehicle........................185
Post-Crash Alert System..........................188
Customer Assistance
Getting the Services You Need..............189
In California (U.S. Only)............................190
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................191
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................192
Getting Assistance Outside the U.S. andCanada........................................................192
Ordering Additional Owner's Literature.........................................................................194
Reporting Safety Defects (U.S. Only).........................................................................194
Reporting Safety Defects (Canada Only).........................................................................194
Fuses
Fuse Box Locations....................................196
Fuse Specification Chart..........................196
Changing a Fuse.........................................203
Maintenance
General Information..................................205
Opening and Closing the Hood.............205
Under Hood Overview - 1.0L EcoBoost™.......................................................................206
Under Hood Overview - 2.0L..................207
Engine Oil Dipstick - 1.0L EcoBoost™.......................................................................208
Engine Oil Dipstick - 2.0L........................208
Engine Oil Check........................................208
Oil Change Indicator Reset.....................209
Engine Cooling Fan.....................................210
Engine Coolant Check...............................210
Automatic Transmission Fluid Check.........................................................................214
Brake Fluid Check........................................214
Washer Fluid Check....................................215
Changing the 12V Battery.........................215
Checking the Wiper Blades......................217
Changing the Wiper Blades......................217
Adjusting the Headlamps.........................218
Removing a Headlamp.............................220
Changing a Bulb..........................................220
Bulb Specification Chart..........................229
Changing the Engine Air Filter...............230
Drive Belt Routing - 1.0L EcoBoost™........................................................................230
Drive Belt Routing - 2.0L...........................231
Vehicle Care
General Information...................................232
Cleaning Products......................................232
Cleaning the Exterior.................................233
Waxing............................................................234
Cleaning the Engine...................................235
Cleaning the Windows and Wiper Blades........................................................................235
Cleaning the Interior..................................236
Cleaning the Instrument Panel andInstrument Cluster Lens......................236
Cleaning Leather Seats.............................237
Repairing Minor Paint Damage..............237
Cleaning the Wheels..................................237
Vehicle Storage...........................................238
Body Styling Kits........................................240
Wheels and Tires
General Information...................................241
Tire Sealant and Inflator Kit...................243
Tire Care.........................................................249
Using Summer Tires..................................264
Using Snow Chains....................................264
Tire Pressure Monitoring System..........265
Lug Nuts.........................................................269
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingTable of Contents

Capacities and Specifications
Engine Specifications - 2.0L...................270
Engine Specifications - 1.0L EcoBoost™..........................................................................271
Transmission Specifications - 2.0L......272
Transmission Specifications - 1.0LEcoBoost™...............................................273
Motorcraft Parts - 1.0L EcoBoost™......274
Motorcraft Parts - 2.0L.............................275
Vehicle Identification Number...............276
Vehicle Certification Label.......................277
Transmission Code Designation............277
Capacities and Specifications - 1.0LEcoBoost™...............................................278
Capacities and Specifications - 2.0L.........................................................................281
Audio System
General Information..................................286
Audio Unit - Vehicles With: SYNC........286
Audio Unit - Vehicles With: SYNC 3.....289
USB Port........................................................290
SYNC™
General Information..................................292
Using Voice Recognition..........................293
Using SYNC™ With Your Phone...........295
SYNC™ Applications and Services......296
Using SYNC™ With Your Media Player.......................................................................300
SYNC™ Troubleshooting.........................301
SYNC™ 3
General Information..................................309
Home Screen................................................319
Using Voice Recognition...........................319
Entertainment..............................................325
Phone..............................................................335
Navigation......................................................341
Apps..................................................................351
Settings..........................................................354
SYNC™ 3 Troubleshooting....................368
Accessories
Accessories....................................................381
Ford Protect
Ford Protect..................................................383
Scheduled Maintenance
General Maintenance Information......385
Normal Scheduled Maintenance.........388
Special Operating Conditions ScheduledMaintenance.............................................391
Scheduled Maintenance Record..........392
Appendices
End User License Agreement................403
Declaration of Conformity - VehiclesWith: SYNC 3...........................................428
Type Approvals...........................................429
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingTable of Contents

REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol. Failure to followthe specific warnings and instructionscould result in personal injury.
WARNING: NEVER use a rearwardfacing child restraint on a seat protectedby an ACTIVE AIRBAG in front of it,DEATH or SERIOUS INJURY to the CHILDcan occur.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIntroduction

4.While the seatbelt warning lamp is on,buckle and then unbuckle the seatbelt.After Step 4, the seatbelt warning lampflashes for confirmation.
•This will switch the feature off for thatseating position if it is currently on.
•This will switch the feature on for thatseating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and childsafety seat systems periodically to makesure they work properly and are notdamaged. Inspect the vehicle and childrestraint seatbelts to make sure there areno nicks, tears or cuts. Replace ifnecessary. All vehicle seatbelt assemblies,including retractors, buckles, front seatbeltbuckle assemblies, buckle supportassemblies (slide bar-if equipped),shoulder belt height adjusters (ifequipped), shoulder belt guide on seatbackrest (if equipped), child safety seatLATCH and tether anchors, and attachinghardware, should be inspected after acrash. Read the child restraintmanufacturer's instructions for additionalinspection and maintenance informationspecific to the child restraint.
We recommend that all seatbeltassemblies in use in vehicles involved in acrash be replaced. However, if the crashwas minor and an authorized dealer findsthat the belts do not show damage andcontinue to operate properly, they do notneed to be replaced. Seatbelt assembliesnot in use during a crash should also beinspected and replaced if either damageor improper operation is noted.
Properly care for seatbelts. See Seatbelts(page 28).
SEATBELT EXTENSION
WARNING: Persons who fit intothe vehicle's seatbelt should not use anextension. Unnecessary use could resultin serious personal injury in the event ofa crash.
WARNING: Only use extensionsprovided free of charge by Ford MotorCompany dealers. The dealer will providean extension designed specifically forthis vehicle, model year and seatingposition. The use of an extensionintended for another vehicle, model yearor seating position may not offer you thefull protection of your vehicle’s seatbeltrestraint system.
WARNING: Never use seatbeltextensions to install child restraints.
WARNING: Do not use a seatbeltextension with an inflatable seatbelt.
WARNING: Do not use extensionsto change the fit of the belt across thetorso, over the lap or to make theseatbelt buckle easier to reach.
If, because of body size or driving position,it is not possible to properly fasten theseatbelt over your lap and shoulder, anextension that is compatible with theseatbelts is available free of charge fromFord Motor Company dealers. Only Fordseatbelt extensions made by the originalequipment seatbelts manufacturer shouldbe used with Ford seatbelts. Ask yourauthorized dealer if your extension iscompatible with your Ford vehicle restraintsystem.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSeatbelts

While the system is designed to helpreduce serious injuries, contact with adeploying airbag may also cause abrasionsor swelling. Temporary hearing loss is alsoa possibility as a result of the noiseassociated with a deploying airbag.Because airbags must inflate rapidly andwith considerable force, there is the risk ofdeath or serious injuries such as fractures,facial and eye injuries or internal injuries,particularly to occupants who are notproperly restrained or are otherwise out ofposition at the time of airbag deployment.Thus, it is extremely important thatoccupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your armson the airbag cover or through thesteering wheel. Failure to follow thisinstruction could result in personal injury.
WARNING: Keep the areas in frontof the airbags free from obstruction. Donot affix anything to or over the airbagcovers. Objects could become projectilesduring airbag deployment or in a suddenstop. Failure to follow this instructioncould result in personal injury or death.
WARNING: Airbags can kill orinjure a child in a child restraint. Neverplace a rear-facing child restraint in frontof an active airbag. If you must use aforward-facing child restraint in the frontseat, move the seat upon which the childrestraint is installed all the way back.
The driver and front passenger airbags willdeploy during significant frontal and nearfrontal crashes.
The driver and passenger front airbagsystem consists of:
•Driver and passenger airbag modules.
•Front passenger sensing system.
· Crash sensors and monitoringsystem with readiness indicator.See Crash Sensors and AirbagIndicator (page 44).
Proper Driver and Front PassengerSeating Adjustment
WARNING: National HighwayTraffic Safety Administration (NHTSA)recommends a minimum distance of atleast 10 in (25 cm) between anoccupant's chest and the driver airbagmodule.
To properly position yourself away fromthe airbag:
•Move your seat to the rear as far as youcan while still reaching the pedalscomfortably.
•Recline the seat slightly (one or twodegrees) from the upright position.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSupplementary Restraints System

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or addingequipment to the front end of yourvehicle (including hood, bumper system,frame, front end body structure, towhooks and hood pins) may affect theperformance of the airbag system,increasing the risk of injury. Do notmodify or add equipment to the frontend of your vehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule. The restraints control moduledeploys (activates) the front seatbeltpretensioners, driver airbag, passengerairbag, knee airbag(s), seat mounted sideairbags and Safety Canopy airbags. Basedon the type of crash, the restraints controlmodule deploys the appropriate safetydevices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. The readiness of the safetysystem is indicated by a warning indicatorlight in the instrument cluster or by abackup tone if the warning light is notworking. Routine maintenance of theairbag is not required.
A difficulty with the system is indicated byone or more of the following:
•The readiness light will not illuminateimmediately after the ignition isswitched on.
•The readiness light either flashes orstays lit.
•A series of five beeps will be heard. Thetone pattern repeats periodically untilthe problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the frontairbag supplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module todeploy a safety device.
The fact that the seatbelt pretensionersor front airbags did not activate for bothfront seat occupants in a crash does notmean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (crash severity, belt usage)were not appropriate to activate thesesafety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The design of the seatbeltpretensioners is to activate in frontal,near-frontal and side crashes, and inrollovers.
•The knee airbag(s) may deploy basedon crash severity and occupantconditions.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingSupplementary Restraints System

Low Tire Pressure Warning Lamp
It illuminates if the tire pressurein one or more tires is below thecorrect tire pressure.
Auto Start-Stop (If Equipped)
It illuminates to inform you whenthe engine shuts down or inconjunction with a message.
Service Engine Soon
If it illuminates when the engineis running this indicates amalfunction. The On BoardDiagnostics system has detected amalfunction of the vehicle emission controlsystem.
If it flashes, engine misfire may beoccurring. Increased exhaust gastemperatures could damage the catalyticconverter or other vehicle components.Drive in a moderate fashion (avoid heavyacceleration and deceleration) and haveyour vehicle immediately serviced.
It illuminates when you switch the ignitionon prior to engine start to check the bulband to indicate whether your vehicle isready for Inspection and Maintenance(I/M) testing.
Normally, it illuminates until the engine iscranked and automatically turns off if nomalfunctions are present. However, if after15 seconds it flashes eight times, thisindicates that your vehicle is not ready forInspection and Maintenance (I/M) testing.
See Catalytic Converter (page 139).
Powertrain Malfunction
If it illuminates when driving, apowertrain fault has beendetected. Contact yourauthorized dealer as soon possible.
Oil Pressure Warning Lamp
It illuminates when you switchthe ignition on.
If it illuminates when the engineis running this indicates a malfunction.Stop your vehicle as soon as it is safe todo so and switch the engine off. Check theengine oil level. If the oil level is sufficient,this indicates a system malfunction. Haveyour vehicle checked immediately. SeeEngine Oil Check (page 208).
Engine Coolant TemperatureWarning Lamp
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Note:Do not restart the engine until thecause of overheating has been determinedand resolved.
Note:Do not resume your journey if itilluminates despite the level being correct.Have the system checked by your authorizeddealer immediately.
Illuminates when the enginecoolant temperature is high.Stop the vehicle as soon aspossible, switch off the engine and let cool.Check the coolant level. See EngineCoolant Check (page 210).
If it stays on after starting or illuminateswhen driving, this indicates a malfunction.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingInstrument Cluster

Keyless Vehicle
ActionMessage
Displayed if the key is not detected by the system. SeePush Button Ignition Switch (page 124).No Key Detected
Displayed as a reminder to turn off the vehicle. SeePush Button Ignition Switch (page 124).Switch ignition off.
Displayed as a reminder to press the brake whilestarting the vehicle.To START Press Brake
Displayed when a valid key is not detected within thevehicle. See Push Button Ignition Switch (page 124).Key Not Inside vehicle
Displays when the key battery is low. Change thebattery as soon as possible. See Remote Control(page 46).
Key Battery low Replace soon
Lighting
ActionMessage
Displays if an electrical malfunction occurs with theheadlamp system. Have your vehicle checked as soonas possible.
Check Headlamp System Seemanual
Maintenance
ActionMessage
Indicates the brake fluid level is low and the brakesystem should be inspected immediately. See BrakeFluid Check (page 214).
Brake fluid level low Servicenow
Indicates that the vehicle sold date has beensuccessful updated. If this date has not been set,contact your authorized dealer.
Maintenance Set initial date
Displays when the date and time are not set.Maintenance Set date
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingInformation Displays

ActionMessage
Displays when the service interval has been reset.Service Done
Displays when the date and time is not set. If the dateand time are set and the message remains, contactan authorized dealer.
Maintenance Reminder Set ToOff
Indicates that your vehicle has reached the estimatedtime or distance for the scheduled maintenance.Contact an authorized dealer.
Service Required
MyKey
ActionMessage
Displays when you are programming a MyKey.Create MyKey
Displays when you are programming a MyKey.Hold OK to Create MyKey
Displays when trying to create a MyKey with a keyalready designated as a MyKey.Key is Already a MyKey
Displays when you are programming a MyKey and thekey is not correctly positioned in the backup slot.Place Key in Backup Location
Displays if the system fails to create a MyKey.MyKey not Created
Displays when MyKey is active.MyKey Active Drive Safely
Displays when a MyKey is in use and the MyKey speedlimit is reached.Check Speed Drive Safely
Displays when starting your vehicle, a MyKey is in useand the MyKey speed limit is on.Speed Limited to avg speedmetric:##0 km/h
Speed Limited to avg speedimperial:##0 MPH
Displays when a MyKey is in use and the vehicle speedapproaches a preset speed limit.Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speedlimit is reached.Vehicle at Top Speed of MyKeySetting
Displays when a MyKey is in use and seatbelt reminderis activated.Buckle Up to Unmute Audio
Displays when a MyKey is in use and you try to switchthe parking aid system off.MyKey Park Aid Cannot beDeactivated
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingInformation Displays