service manual FORD ECOSPORT 2019 Owners Manual

Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers such
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIntroduction

REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol. Failure to followthe specific warnings and instructionscould result in personal injury.
WARNING: NEVER use a rearwardfacing child restraint on a seat protectedby an ACTIVE AIRBAG in front of it,DEATH or SERIOUS INJURY to the CHILDcan occur.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingIntroduction

Brake System
ActionMessage
The system has detected a fault that requires service.Have your vehicle checked as soon as possible.Check Brake System
Battery and Charging System
ActionMessage
Stop your vehicle as soon as it is safe to do so andswitch off the ignition. Contact an authorized dealer.Electrical system overvoltageStop safely
Displays to warn of a low battery condition. Turn offall unneeded electrical accessories. Contact anauthorized dealer.
Battery low See manual
Tire Pressure Monitoring System
ActionMessage
Displays if the tire pressure in one or more tires is belowthe correct pressure. See Tire Pressure MonitoringSystem (page 265).
Tire Pressure Low
Tire Pressure Low Specified:
The system has detected a fault that requires service.Have your vehicle checked as soon as possible. SeeTire Pressure Monitoring System (page 265).
Tire Pressure Monitor Fault
Displays if the system detects a fault with a tire pres-sure sensor or the spare tire is in use. See Tire Pres-sure Monitoring System (page 265).If the warning message remains on after you havechecked the tire pressures, the system has detecteda fault that requires service. Have your vehicle checkedas soon as possible.
Tire Pressure Sensor Fault
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingInformation Displays

Keyless Vehicle
ActionMessage
Displayed if the key is not detected by the system. SeePush Button Ignition Switch (page 124).No Key Detected
Displayed as a reminder to turn off the vehicle. SeePush Button Ignition Switch (page 124).Switch ignition off.
Displayed as a reminder to press the brake whilestarting the vehicle.To START Press Brake
Displayed when a valid key is not detected within thevehicle. See Push Button Ignition Switch (page 124).Key Not Inside vehicle
Displays when the key battery is low. Change thebattery as soon as possible. See Remote Control(page 46).
Key Battery low Replace soon
Lighting
ActionMessage
Displays if an electrical malfunction occurs with theheadlamp system. Have your vehicle checked as soonas possible.
Check Headlamp System Seemanual
Maintenance
ActionMessage
Indicates the brake fluid level is low and the brakesystem should be inspected immediately. See BrakeFluid Check (page 214).
Brake fluid level low Servicenow
Indicates that the vehicle sold date has beensuccessful updated. If this date has not been set,contact your authorized dealer.
Maintenance Set initial date
Displays when the date and time are not set.Maintenance Set date
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingInformation Displays

Park Aid
ActionMessage
The system has detected a fault that requires service.Have your vehicle checked as soon as possible.Park Aid Fault
The system has detected a fault that requires service.Have your vehicle checked as soon as possible.
Check Park Aid
Check Front Park Aid
Check Rear Park Aid
Displays when the park pilot system sensors areblocked. See Parking Aids (page 155).
Park Pilot Not Available SensorBlocked See Manual
Front Park Pilot Not AvailableSensor Blocked See Manual
Rear Park Pilot Not AvailableSensor Blocked See Manual
Park Brake
ActionMessage
Displays when the parking brake is set, the engine isrunning and the vehicle is driven more than 3 mph(5 km/h). If the warning stays on after the parkingbrake is released, contact an authorized dealer.
Park brake applied
Displays as a reminder to apply the parking brake.
Park Brake Not Applied
Park Brake Not Applied ApplyPark Brake
Displays if you have not released the parking brakeand the vehicle speed reaches 3 mph (5 km/h).Brake Applied Power Reduced
Release Park BrakeIf the warning message remains on after you havereleased the parking brake, the system has detecteda fault that requires service. Have your vehicle checkedas soon as possible.
The system has detected a fault that requires service.Have your vehicle checked as soon as possible.Park Brake Malfunction ServiceNow
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingInformation Displays

Traction Control
ActionMessage
Displays when the traction control system has beenswitched on.Traction Control On
Displays when the traction control system has beenswitched off.Traction Control Off
Transmission
ActionMessage
The system has detected a fault that requires service.Have your vehicle checked as soon as possible.Transmission malfunctionService now
Transmission Service Required
The transmission is overheating and needs to cool.Stop your vehicle as soon as it is safe to do so, switchthe engine off and allow the transmission to cool.
Transmission OvertemperatureStop Safely
Transmission Overheating StopSafely
Transmission Too Hot PressBrake
The transmission has limited functionality. The systemhas detected a fault that requires service. Have yourvehicle checked as soon as possible.
Transmission Limited FunctionSee Manual
Displays at low ambient temperatures if it takes a fewseconds for the transmission to engage a gear. Fullypress the brake pedal until the message disappearsfrom the information display.
Transmission Warming UpPlease Wait
Displays as a reminder to shift into park (P).Transmission Not in Park
Press the brake pedal to unlock the transmission.Press Brake to Unlock GearshiftLever
Displays when the gearshift lever unlocks.Gearshift Lever Unlocked
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingInformation Displays

PRINCIPLE OF OPERATION
The traction control system helps avoiddrive wheel spin and loss of traction.
If your vehicle begins to slide, the systemapplies the brakes to individual wheelsand, when needed, reduces engine powerat the same time. If the wheels spin whenaccelerating on slippery or loose surfaces,the system reduces engine power in orderto increase traction.
USING TRACTION CONTROL
In certain situations for example, stuck insnow or mud, turning the traction controloff may be beneficial as this allows thewheels to spin with full engine power.Depending on the type of system you haveon your vehicle, you can either turn thesystem off using the information displayor by pressing the button.
Switching the System Off Usingthe Information Display Controls
(If Equipped)
Your vehicle comes with this featurealready enabled. If required, you can switchthis feature off using the informationdisplay controls. See Principle ofOperation (page 150).
Switching the System Off Using aSwitch (If Equipped)
The button is located in the instrumentpanel.
Press the button. You will see a messagein conjunction with an illuminated icon inthe display. Press the button again toreturn the system to normal mode.
When you switch the traction controlsystem off, stability control remains fullyactive.
System Indicator Lights andMessages
WARNING: If a failure has beendetected within the AdvanceTracsystem, the stability control light willilluminate steadily. Verify that theAdvanceTrac system was not manuallydisabled through the information display.If the stability control light stillilluminates steadily, have the systemserviced by an authorized dealerimmediately. Operating your vehicle withAdvanceTrac disabled could lead to anincreased risk of loss of vehicle control,vehicle rollover, personal injury anddeath.
The stability control lighttemporarily illuminates onengine start-up and flasheswhen a driving condition activates thestability system.
The stability control off lighttemporarily illuminates onengine start-up and stays onwhen you turn the traction control systemoff.
When you turn the traction control systemoff or on, a message appears in theinformation display showing system status.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingTraction Control (If Equipped)

GENERAL INFORMATION
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Shift the transmission to park (P)(automatic transmission) or to a low gear(manual transmission), switch the engineoff and apply the parking brake.
Check the accelerator pedal and the areaaround it for any items or debris that maybe obstructing its movement. If none arefound and the condition persists, have yourvehicle towed to the dealer for service.
Emergency Brake Assist
Emergency brake assist detects when youbrake heavily by measuring the rate atwhich you press the brake pedal. Itprovides maximum braking efficiency aslong as you press the pedal. Emergencybrake assist can reduce stopping distancesin critical situations.
Anti-lock Brake System (If Equipped)
This system helps you maintain steeringcontrol and vehicle stability duringemergency stops by keeping the brakesfrom locking.
It illuminates when you switchthe ignition on. If the light doesnot illuminate during start up,remains on or flashes, the system may bedisabled. Have the system checked by anauthorized dealer. If the anti-lock brakesystem is disabled, normal braking is stilleffective.
If the brake warning lampilluminates when you release theparking brake, have the systemchecked by an authorized dealer.
Note: Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. If yourvehicle has continuous vibration or shudderin the steering wheel while braking, haveyour vehicle checked by an authorizeddealer.
Note: Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear. See Cleaning the Wheels(page 237).
Note:Depending on applicable laws andregulations in the country for which yourvehicle was originally built, the brake lampsmay flash during heavy braking. Followingthis the hazard warning flashers may alsoflash when your vehicle comes to a stop.
See Warning Lamps andIndicators (page 84).
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does noteliminate the risks when:
•You drive too closely to the vehicle infront of you.
•Your vehicle is hydroplaning.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingBrakes

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingRoadside Emergencies

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)
Additional information and resources areavailable online:
Website
www.owner.ford.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1.Contact your Sales Representative orService Advisor at your selling orservicing authorized dealer.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 20-08-2018, KN1J-19A321-ZFA enUSA, Edition date: 201806, First-PrintingCustomer Assistance