ESP FORD ECOSPORT 2020 Owner's Guide

Basic operating principles in specialconditions
•Drive slower in strong crosswinds whichcan affect the normal steeringcharacteristics of your vehicle.
•Be extremely careful when driving onpavement made slippery by loose sand,water, gravel, snow or ice.
If Your Vehicle Goes Off the Edge of thePavement
•If your vehicle goes off the edge of thepavement, slow down, but avoid severebrake application, ease the vehicleback onto the pavement only afterreducing your speed. Do not turn thesteering wheel too sharply whilereturning to the road surface.
•It may be safer to stay on the apron orshoulder of the road and slow downgradually before returning to thepavement. You may lose control if youdo not slow down or if you turn thesteering wheel too sharply or abruptly.
•It often may be less risky to strike smallobjects, such as highway reflectors,with minor damage to your vehiclerather than attempt a sudden return tothe pavement which could cause thevehicle to slide sideways out of controlor rollover. Remember, your safety andthe safety of others should be yourprimary concern.
If Your Vehicle Gets Stuck
WARNING: Do not spin the wheelsat over 34 mph (55 km/h). The tires mayfail and injure a passenger or bystander.
Note:Do not rock the vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock the vehicle for more thana few minutes or damage to thetransmission and tires may occur or theengine may overheat.
If your vehicle gets stuck in mud or snow itmay be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts, in a steady pattern. Presslightly on the accelerator in each gear.
If your vehicle is equipped withAdvanceTrac® with Roll StabilityControl™, it may be beneficial todisengage the AdvanceTrac® with RollStability Control™ system whileattempting to rock the vehicle.
Emergency Maneuvers
•In an unavoidable emergency situationwhere a sudden sharp turn must bemade, remember to avoid"over-driving" your vehicle (i.e., turn thesteering wheel only as rapidly and asfar as required to avoid theemergency). Excessive steering willresult in less vehicle control, not more.Additionally, smooth variations of theaccelerator and/or brake pedalpressure should be utilized if changesin vehicle speed are called for. Avoidabrupt steering, acceleration or brakingwhich could result in an increased riskof loss of vehicle control, vehiclerollover and/or personal injury. Use allavailable road surface to return thevehicle to a safe direction of travel.
•In the event of an emergency stop,avoid skidding the tires and do notattempt any sharp steering wheelmovements.
•If the vehicle goes from one type ofsurface to another (i.e., from concreteto gravel) there will be a change in theway the vehicle responds to amaneuver (steering, acceleration orbraking). Again, avoid these abruptinputs.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingFour-Wheel Drive (If Equipped)

Sand
When driving over sand, try to keep all fourwheels on the most solid area of the trail.Avoid reducing the tire pressures but shiftto a lower gear and drive steadily throughthe terrain. Apply the accelerator slowlyand avoid spinning the wheels.
Do not drive your 4WD vehicle in deepsand. This will cause the 4WD system tooverheat. After the system has cooleddown, normal 4WD function will return.
Under severe operating conditions, the A/Cmay cycle on and off to protectoverheating of the engine.
Avoid excessive speed because vehiclemomentum can work against you andcause the vehicle to become stuck to thepoint that assistance may be required fromanother vehicle. Remember, you may beable to back out the way you came if youproceed with caution.
Mud and Water
If you must drive through high water, driveslowly. Traction or brake capability maybe limited.
When driving through water, determine thedepth; avoid water higher than the bottomof the wheel rims (for cars) or the bottomof the hubs (for trucks) (if possible) andproceed slowly. If the ignition system getswet, the vehicle may stall.
Once through water, always try the brakes.Wet brakes do not stop the vehicle aseffectively as dry brakes. Drying can beimproved by moving your vehicle slowlywhile applying light pressure on the brakepedal.
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud. Even 4WD vehicles can lose tractionin slick mud. As when you are driving oversand, apply the accelerator slowly andavoid spinning your wheels. If the vehicledoes slide, steer in the direction of the slideuntil you regain control of the vehicle.
After driving through mud, clean off residuestuck to rotating driveshafts and tires.Excess mud stuck on tires and rotatingdriveshafts causes an imbalance thatcould damage drive components.
Note:Driving through deep water maydamage the transmission.
If the front or rear axle is submerged inwater, the axle lubricant and 4WD PTU(Power Transfer Unit) lubricant should bechecked and changed if necessary.
Driving on Hilly or Sloping Terrain
Note: Avoid driving crosswise or turning onsteep slopes or hills. A danger lies in losingtraction, slipping sideways and possiblyrolling over. Whenever driving on a hill,determine beforehand the route you willuse. Do not drive over the crest of a hillwithout seeing what conditions are on theother side. Do not drive in reverse over a hillwithout the aid of an observer.
Whenever driving on a hill, determinebeforehand the route you will use. Do notdrive over the crest of a hill without seeingwhat conditions are on the other side. Donot drive in reverse over a hill without theaid of an observer.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingFour-Wheel Drive (If Equipped)

HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does noteliminate the risks when:
•You drive too closely to the vehicle infront of you.
•Your vehicle is hydroplaning.
•You take corners too fast.
•The road surface is poor.
Note: If the system activates, the brakepedal may pulse and may travel further.Maintain pressure on the brake pedal. Youmay also hear a noise from the system. Thisis normal.
PARKING BRAKE
Vehicles With AutomaticTransmission
WARNING: Always set the parkingbrake fully and leave your vehicle withthe transmission selector lever inposition P.
Note:If you park your vehicle on a hill andfacing uphill move the transmission selectorlever to position P and turn the steeringwheel away from the curb.
Note:If you park your vehicle on a hill andfacing downhill move the transmissionselector lever to position P and turn thesteering wheel toward the curb.
Vehicles With ManualTransmission
WARNING: Always set the parkingbrake fully.
Note:If you park your vehicle on a hill andfacing uphill select first gear and turn thesteering wheel away from the curb.
Note:If you park your vehicle on a hill andfacing downhill select reverse gear and turnthe steering wheel toward the curb.
All Vehicles
Note:Do not press the release button whilepulling the lever up.
To apply the parking brake:
1.Press the foot brake pedal firmly.
2.Pull the parking brake lever up to itsfullest extent.
To release the parking brake:
1.Press the brake pedal firmly.
2.Pull the lever up slightly.
3.Press the release button and push thelever down.
HILL START ASSIST
WARNING: The system does notreplace the parking brake. When youleave your vehicle, always apply theparking brake and shift the transmissioninto park (P) for automatic transmissionor first gear for manual transmission.
WARNING: You must remain inyour vehicle when the system turns on.At all times, you are responsible forcontrolling your vehicle, supervising thesystem and intervening, if required.Failure to take care may result in the lossof control of your vehicle, seriouspersonal injury or death.
WARNING: The system turns offif there is a malfunction or if youexcessively rev the engine.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingBrakes

PRINCIPLE OF OPERATION
Electronic Stability Control
WARNING: The system isdesigned to aid the driver. It is notintended to replace your attention andjudgment. You are still responsible todrive with due care and attention.
The system supports stability when yourvehicle starts to slide away from yourintended path. The system does this bybraking individual wheels and reducingengine torque.
The system also provides an enhancedtraction control function by reducingengine torque if the wheels spin when youaccelerate. This helps to pull away onslippery roads or loose surfaces, andimproves comfort by limiting wheel spin inhairpin bends.
Without ESC.A
With ESC.B
Stability Control Warning Lamp
Flashes during operation. SeeWarning Lamps andIndicators (page 89).
USING STABILITY CONTROL
The system automatically activates whenyou start your vehicle. The system cannotbe completely turned off, but theelectronic stability control system isdisabled when the transmission selectorlever is in position R. You can turn off thetraction control portion of the systemindependently. See Using TractionControl (page 160).
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingStability Control (If Equipped)

PRINCIPLE OF OPERATION
Cruise control allows you to control yourspeed using the switches on the steeringwheel. You can use cruise control whenyou exceed 20 mph or 30 km/h.
Note:The system cancels if your vehiclespeed drops below 10 mph / 16km/h underthe set speed when driving uphill.
Changing the Set Speed
Press and release SET + or SET -. Whenyou select km/h as the displaymeasurement in the information displaythe set speed changes in 1km/hincrements. When you select mph as thedisplay measurement in the informationdisplay the set speed changes in 1 mphincrements.
USING CRUISE CONTROL
WARNING: Do not use cruisecontrol on winding roads, in heavy trafficor when the road surface is slippery. Thiscould result in loss of vehicle control,serious injury or death.
WARNING: When you are goingdownhill, your vehicle speed couldincrease above the set speed. Thesystem does not apply the brakes.
To help the system to maintain the setspeed when going downhill, downshift toa lower gear.
Note:The system cancels if your vehiclespeed drops below 10 mph (16 km/h) underthe set speed when driving uphill.
The cruise controls are on the steeringwheel.
Switching Cruise Control On
Press and release the cruise control button.
The indicator appears in theinformation display.
Setting the Cruise Speed
1.Drive to desired speed.
2.Press and release SET+ or SET-.
3.Take your foot off the acceleratorpedal.
4.The indicator changes color in theinformation display.
Changing the Set Speed
•Press and release SET+ or SET-. Whenyou select km/h as the displaymeasurement in the informationdisplay the set speed changes inapproximately 1 km/h increments.When you select mph as the displaymeasurement in the informationdisplay the set speed changes inapproximately 1 mph increments.
•Press the accelerator or brake pedaluntil you reach the desired speed. Pressand release SET+ or SET-.
•Press and hold SET+ or SET-. Releasethe control when you reach the desiredspeed.
Note: If you accelerate by pressing theaccelerator pedal, the set speed will notchange. When you release the acceleratorpedal, your vehicle returns to the speed thatyou previously set.
Canceling the Set Speed
Press and release CAN or tap the brakepedal. The set speed does not erase.
Resuming the Set Speed
Press and release RES.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingCruise Control (If Equipped)

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed in theQuick Reference Guide included in yourOwner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel or petrol/gas engines or the propersulfur fuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contactour Customer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using improper fuels mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islandsand/or Puerto Rico, Central America, theCaribbean, and Israel and the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact the corresponding Ford CustomerAssistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
Kuwait22280384
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]/AN/ASub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
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When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is foruse during emergencies only. Operateyour vehicle in fail-safe mode only aslong as necessary to bring your vehicleto rest in a safe location and seekimmediate repairs. When in fail-safemode, your vehicle will have limitedpower, will not be able to maintainhigh-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1.Pull off the road as soon as safelypossible and switch the engine off.
2.If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3.If this is not possible, wait a shortperiod for the engine to cool.
4.Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk ofcrash and injury, be prepared that thevehicle speed may reduce and thevehicle may not be able to acceleratewith full power until the coolanttemperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep grade in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power.In order to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
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1.Park your vehicle on a level surface.
2.Look at the brake fluid reservoir to seewhere the brake fluid level is relativeto the MIN and the MAX marks on thereservoir.
Note:If the brake fluid level is between theMIN and the MAX marks on the reservoir, itis acceptable.
Note:If the brake fluid level is below theMIN mark or above the MAX mark, haveyour vehicle checked as soon as possible.
Note:To avoid fluid contamination, thereservoir cap must remain in place and fullytight, unless you are adding fluid.
Only use fluid that meets ourspecifications. See Capacities andSpecifications (page 278).
Brake Fluid Service Interval
Brake fluid absorbs water over time whichdegrades the effectiveness of the brakefluid. Change the brake fluid at thespecified intervals to prevent degradedbraking performance.
For detailed interval information, seeScheduled Maintenance in your Owner'sManual or your local maintenance guide.
WASHER FLUID CHECK
WARNING: If you operate yourvehicle in temperatures below 40°F(5°C), use washer fluid with antifreezeprotection. Failure to use washer fluidwith antifreeze protection in coldweather could result in impairedwindshield vision and increase the riskof injury or accident.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 278).
State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
FUEL FILTER
Your vehicle is equipped with a lifetimefuel filter that is integrated with the fueltank. Regular maintenance or replacementis not needed.
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