Acc FORD ECOSPORT 2022 Owners Manual

3. The New Vehicle Limited Warranty for your2022-model vehicle
LIMITATIONS AND DISCLAIMERS
All of the warranties in this booklet are subject to the following
limitations and disclaimers:
The warranties in this booklet are the only express warranties
applicable to your vehicle. Ford does not assume or authorize
anyone to assume for it any other obligation or liability in
connection with your vehicle or these warranties. No person,
including Ford employees or dealers, may modify or waive any
part of these warranties.
Ford and its dealers reserve the right to make changes in or
additions to vehicles built or sold by them at any time without
incurring any obligation to make the same or similar changes
or additions to vehicles previously built or sold.
Ford and its dealers also reserve the right to provide
post-warranty repairs, conduct recalls, or extend the warranty
coverage period for certain vehicles or vehicle populations, at
the sole discretion of Ford. The fact that Ford has provided
such measures to a particular vehicle or vehicle population in
no way obligates Ford to provide similar accommodations to
other owners of similar vehicles.
As a condition of these warranties, you are responsible for
properly using, maintaining, and caring for your vehicle as
outlined in your Owner’s Manual. Ford recommends that you
maintain copies of all maintenance records and receipts for
review by Ford.
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Nothing in this warranty should be construed as requiring
defective parts to be replaced with parts of a different type or
design than the original part, so long as the vehicle functions
properly with the replacement part. Moreover, Ford and its
authorized dealers are entitled to a reasonable time and a
reasonable number of attempts within which to diagnose and
repair any defect covered by this warranty.
In certain instances, Ford may authorize repairs at other than
Ford dealer facilities.
Two separate warranties apply to tires on your new vehicle. The
New Vehicle Limited Warranty covers tire defects in factory
supplied material or workmanship for 100% of labor costs and
on a pro rata adjustment basis for parts. (See the reimbursement
schedule below).
For vehicles within the New Vehicle Limited Warranty time in
service and mileage coverage period, defective tires will be
replaced on a pro rata adjustment basis according to the
following mileage-based Reimbursement Schedule:
MILES DRIVENPERCENT OF PARTS COVERED BY FORD
1-12,000 100%
12,001-24,000 60%
24,001-36,000 30%
The tire manufacturer also provides you with a separate tire
warranty that may extend beyond the New Vehicle Limited
Warranty coverage. You will find the manufacturer’s tire warranty
with the owner literature supplied with your vehicle. You have the
option of having a tire warranty repair performed by the tire
manufacturer’s authorized service center. If you go to a tire
service center for a repair covered by the New Vehicle Limited
Warranty, you may be charged a prorated amount for wear or
other charges. If so, you should present your paid invoice
detailing the nature of the charges to any Ford Motor Company
dealership for refund consideration. When making warranty
repairs on your vehicle, the dealer will use Ford or Motorcraft
parts or remanufactured or other parts that are authorized by
Ford. In certain instances, Ford may authorize repairs at other
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(2) Your vehicle's safety belts and air bag Supplemental
Restraint System (SRS) are covered for an extended Safety
Restraint Coverage Period, which lasts for five years or 60,000
miles, whichever occurs first.
(3) Your vehicle’s body sheet metal panels are covered for an
extended Corrosion Coverage Period, which lasts for five years,
regardless of miles driven. The extended warranty coverage only
applies if a body sheet metal panel becomes perforated due to
corrosion during normal use due to a manufacturing defect in
factory-supplied materials or factory workmanship. If aluminum
body panels have corrosion or rust damage, and the damage is
not the result of abnormal usage, vehicle accident, customer
actions and/or extreme environmental conditions, the corrosion
or rust damage repairs are covered for 5 years, unlimited miles.
For damage caused by airborne material (environmental fallout)
where there is no factory-related defect involved and therefore
no warranty − our policy is to provide free repair of paint damage
due to the airborne material for 12 months or 12,000 miles,
whichever occurs first.
(4) Your vehicle's direct injection diesel engine and certain engine
components are covered during the Diesel Engine Coverage
Period, which lasts for five years or 100,000 miles, whichever
occurs first. The following parts are covered during this extended
coverage period: the engine, cylinder block, heads and all internal
parts, intake and exhaust manifolds, timing gear, harmonic
balancer, valve covers, oil pan and pump, water pump, fuel
system (excluding fuel lines, fuel tank and frame mounted fuel
conditioning module sometimes referred to as the frame
mounted pump/filter/water separator or frame mounted fuel
filter/water separator), high pressure lines, gaskets and seals,
glow plugs, turbocharger, two-stage turbocharger assembly,
turbocharger actuator, powertrain control module, high pressure
fuel injection pump assembly, injectors, injection pressure sensor,
fuel rail pressure sensor, exhaust back pressure regulator and
sensor, exhaust pressure sensor, manifold pressure sensor,
intake air temperature sensor, crankshaft position sensor,
camshaft position sensor, accelerator switch.
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Certain commercial customers with a valid Fleet Identification
Number (FIN Code) are eligible for a five year / 100,000 mile
limited gas powertrain warranty on the following vehicles: 2022
F-150 (Excluding Raptor), Super Duty (F-250 through F-600)
pickup and chassis cabs (F53/F59), Transit and Transit Connect.
Vehicle must be reported as a sales type "fleet" at original time of
sale. To become a U.S. Ford Fleet Account, for vehicles which are
owned and operated in the United States, you must register for a
U.S. Fleet Identification Number (FIN Code). You will also be asked
to provide proof of eligibility documentation for the vehicles in your
fleet. To see if you qualify, please see the eligibility restrictions at
//https://www/fleet.ford.com/get-started.
Ford Power-Up software updates
During the warranty coverage period, Ford Motor Company warrants
that:
• you will not be charged for diagnosis, repair, replacement, oradjustment of components that are damaged or inoperable
due to a defect caused by a Ford Power-Up software update
WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITED
WARRANTY?
Damage Caused By:
• accidents, collision or objects striking the vehicle (including driving through a car wash)
• theft, vandalism, or riot
• fire or explosion
• using contaminated or improper fuel/fluids
• customer-applied chemicals or accidental spills
• driving through water deep enough to cause water to be ingested into any component. i.e. powertrain components
• misuse of the vehicle, such a driving over curbs, overloading, racing or using the vehicle as a permanent stationary power
source
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• Heavy duty vehicles (applies to trucks over 8,500 poundsGVWR up through 19,500 pounds GVWR)
— The emissions warranty coverage period for heavy duty vehicles (HDVs) is 5 years or 50,000 miles (whichever
comes first) for all parts covered by your emissions warranty.
The 5 year or 50,000 mile warranty includes coverage of
components whose failure would increase the vehicle’s
emissions of air conditioning refrigerants.
•Only for HDVs designated as "vocational vehicles" on
the underhood "VEHICLE EMISSION CONTROL
INFORMATION" label: Tire defects that affect compliance
with greenhouse gas requirements are covered for 2 years or
24,000 miles, whichever comes first.
EMISSIONS PERFORMANCE WARRANTY COVERAGE
Under Emissions Performance Warranty Coverage, Ford Motor
Company will repair, replace, or adjust - with no charge for labor,
diagnosis, or parts - any emissions control device or system, if
you meet all of the following conditions:
• You have maintained and operated your vehicle according to the instructions on proper care in the Owner’s Manualand this
booklet.
•
Your vehicle fails to conform, during the warranty coverage
period, to the applicable national EPA standards, as determined
by an EPA approved inspection and maintenance program.
• You are subject to a penalty or sanction under local, state, or federal law because your vehicle has failed to conform to the
emissions standards. (A penalty or sanction can include being
denied the right to use your vehicle.)
• Your vehicle has not been tampered with, misused, or abused.
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6. California requirements for emissions warranties
QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE
This chart shows the emission warranty that Ford Motor Company
provides for your vehicle under the emissions control warranty in
accordance with the regulations of the California Air Resources Board.
This coverage is in addition to Federal Emission warranties (Page 22).
* Gross Vehicle Weight Rating
** These specific parts were selected on the basis of their estimated replacement cost at the time the California Air Resources Board certified your vehicle for sale in California
(up through 14,000 pounds GVWR).
***
Refer to your Vehicle Emission Control Information label for emissions certification information.
**** Except for the high voltage battery, which is covered for 10 years or 150,000 miles (whichever occurs first).
NOTE: Fully-electric vehicles are not eligible for any emissions
warranties described in this booklet.
TRANSITIONAL ZERO EMISSION VEHICLES (TZEV)***
DEFECTS AND PERFORMANCE WARRANTY**** 15/150,000
EMISSIONS DEFECTS WARRANTY FOR
VEHICLE WITH GVWR OVER 14,000 LBS.***
(Gasoline engines)
(2021 and earlier engine
model year diesel engines)
(2022 and later engine
model year diesel engines)
EMISSIONS PERFORMANCE WARRANTY (Vehicles of 14,000 LBS.* & under)
EMISSIONS DEFECTS WARRANTY FOR
VEHICLES WITH GVWR*
OF 14,000 LBS. & UNDER
Short-Term Warranty
Long-Term Warranty**
3/50,000
3/50,000
7/70,000
5/50,000 5/100,000
5/110,000
Emissions Warranties for California Certified Vehicles
TYPE OF
COVERAGE YEARS IN
SERVICE/MILES DRIVEN
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PROPER MAINTENANCE PRESERVES YOUR WARRANTY
If you do not maintain your vehicle properly, Ford may have the
right to deny you warranty coverage.
To have repairs made under this warranty, you may have to show
that you have followed Ford's instructions on properly
maintaining and using your vehicle. You will find these
instructions in yourOwner’s Manual. Be sure to save your service
receipts and to keep accurate records of all maintenance work.
CUSTOMER ASSISTANCE
If you are not satisfied with the handling of a warranty matter,
see Customer Assistance, on the inside front cover, and Better
Business Bureau (BBB) AUTO LINE program,page44.
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10. The Better Business Bureau (BBB)AUTO LINE Program (U.S. Only)
Your satisfaction is important to Ford Motor Company and to
your dealer. If a warranty concern has not been resolved using the
three-step procedure outlined on the first page of the Customer
Assistance section, you may be eligible to participate in the BBB
AUTO LINE program.
The BBB AUTO LINE program consists of two parts — mediation
and arbitration. During mediation, a representative of the BBB
will contact both you and Ford Motor Company to explore
options for settlement of the claim. If an agreement is not
reached during mediation and your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will
be scheduled so that you can present your case in an informal
setting before an impartial person. The arbitrator will consider
the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to
accept the BBB AUTO LINE decision, Ford must abide by the
accepted decision as well. Disputes submitted to the BBB AUTO
LINE program are usually decided within forty days after you file
your claim with the BBB.
BBB AUTO LINE Application: Using the information provided
below, please call or write to request a program application. You
will be asked for your name and address, general information
about your new vehicle, information about your warranty
concerns, and any steps you have already taken to try to resolve
them. A Customer Claim Form will be mailed that will need to be
completed, signed, and returned to the BBB along with proof of
ownership. Upon request, the BBB will review the claim for
eligibilty under the Program Summary Guidelines.
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