FORD ECOSPORT 2022 Warranty Guide

April 2021
First Printing
Litho in U.S.A.
NL1J 19T201 AA
TIRE Warranty Guide
owner.ford.com ford.ca
owner.lincoln.comlincolncanada.com

The information contained in this publication was correct at the time of going
to print. In the interest of continuous development, we reserve the right to
change specifications, design or equipment at any time without notice or
obligation. No part of this publication may be reproduced, transmitted, stored
in a retrieval system or translated into any language in any form by any means
without our written permission. Errors and omissions excepted.© Ford Motor Company 2021

Ford And Lincoln New Vehicle
Limited Warranty
............ 4FORD AND LINCOLN NEW VEHICLE LIMITED
WARRANTY..................... 4
Bridgestone/Firestone...... 5ORIGINAL EQUIPMENT PASSENGER AND
LIGHT TRUCK TIRES . .............. 5
ELIGIBILITY . ..................... 5
WHAT IS WARRANTED AND FOR HOW
LONG .......................... 5
WHAT THIS LIMITED WARRANTY DOES NOT
COVER ......................... 5
REPLACEMENT PRICE . ............. 6
REPLACEMENT WARRANTY . . . ....... 6
WHERE TO GO ................... 6
CONSUMER RIGHTS . . . . ........... 6
CONDITIONS AND EXCLUSIONS ....... 6
OWNER’S OBLIGATIONS ............. 7
ARBITRATION .................... 7
TIRE MAINTENANCE AND SAFETY
INFORMATION ................... 8
CONTACTUS .................... 8
BFGoodrich.................. 9ABOUT THIS WARRANTY . . . ......... 9
WHAT IS COVERED AND FOR HOW LONG . . 9
WHAT IS NOT COVERED............. 9
HOW REPLACEMENT CHARGES ARE
CALCULATED .................... 9
WHAT YOU MUST DO WHEN MAKING A
CLAIM . . . ...................... 10
CONDITIONS AND EXCLUSIONS ....... 10
CONSUMER RIGHTS . . . ............ 10
SAFETY MAINTENANCE INFORMATION .... 11
CONTACT INFORMATION . . . . . ....... 11
Continental................. 12ELIGIBILITY..................... 12
WHAT IS THE ADJUSTMENT POLICY AND
HOW LONG IS IT APPLICABLE? ........ 12
BASICCOVERAGE ................. 12
WHAT IS NOT COVERED BY THIS
WARRANTY ..................... 13 ATTENTION AUTHORIZED DEALERS . . . . . 14
CTA’S OBLIGATIONS
................ 14
OWNER’S OBLIGATIONS ............. 14
SAFETY WARNING . . . .............. 15
SELF SUPPORTING RUNFLAT (SSR)
TIRE OWNERS .................... 16
TEMPORARY SPARE TIRE OWNERS . . . . . 16
CONTISEAL
™ TIRE OWNERS ....... 16
CONTISILENT™ TIRE OWNERS...... 16
FOR SERVICE ASSISTANCE OR
INFORMATION.................... 17
General...................... 18ELIGIBILITY...................... 18
WHAT IS THE ADJUSTMENT POLICY AND
HOW LONG IS IT APPLICABLE? . . . . . . . . 18
BASICCOVERAGE ................. 18
WHAT IS NOT COVERED BY THIS LIMITED
WARRANTY . . . .................. 19
ATTENTION AUTHORIZED DEALERS . . . . 20
CTNA’S OBLIGATIONS .............. 21
OWNER’S OBLIGATIONS . ............ 21
SAFETY WARNING ................. 21
TEMPORARY SPARE TIRE OWNERS . . . . . 22
FOR SERVICE ASSISTANCE OR
INFORMATION ................... 22
Goodyear & Dunlop.......... 23HIGHWAY AUTO, LIGHT TRUCK AND
SPECIAL TRAILER TIRE WARRANTY AND
ADJUSTMENT POLICY (EXCLUDES
GOODYEAR® UNISTEEL® RADIAL LIGHT
TRUCK TIRES) . . ................. 23
WHO IS ELIGIBLE? ................. 23
WHAT IS COVERED AND FOR HOW
LONG? ......................... 23
FREE TIRE REPLACEMENT ........... 23
ALL OTHER HIGHWAY AUTO OR
LIGHT TRUCK TIRES ............... 23
TEMPORARY SPARE TIRES ........... 23
PRORATED ADJUSTMENT ............ 24
HOW WILL PRORATED CHARGES BE
CALCULATED? ................... 24
WHAT IS A COMPARABLE TIRE? ....... 24
Table of Contents
1

ADDITIONAL PROVISIONS........... 24
LIMITATIONS . . . ................. 24
WHAT IS NOT COVERED BY THIS
WARRANTY? .................... 24
WHAT ARE YOUR LEGAL RIGHTS? ..... 25
HOW DO YOU OBTAIN AN
ADJUSTMENT? .................. 26
SAFETY WARNINGS ............... 26
RUN-FLAT TECHNOLOGY EXTENDED
MOBILITY TECHNOLOGY (EMT™),
RUNONFLAT® (ROF) AND DUNLOP
SELF-SUPPORTING TECHNOLOGY (DSST®)
ORIGINAL EQUIPMENT TIRES ......... 27
IMPORTANT SAFETY INFORMATION .... 27
FOR SERVICE ASSISTANCE OR INFORMATION,
FIRST CONTACT THE NEAREST GOODYEAR
OR DUNLOP RETAILER . . . . . ........ 29
Hankook.................... 30FOR ORIGINAL EQUIPMENT PASSENGER CAR
AND LIGHT TRUCK TIRES (INCLUDING
TEMPORARY TIRE)............... 30
WHAT IS COVERED AND FOR HOW
LONG ......................... 30
PASSENGER CAR AND LIGHT TRUCK
TIRES ......................... 30
HANKOOK TEMPORARY TIRE ........ 30
WHAT IS NOT COVERED BY THE
WARRANTY ..................... 31
NON ADJUSTABLE CONDITIONS ....... 31
GENERAL EXCLUSIONS ............. 31
HANKOOK’S OBLIGATIONS .......... 32
OWNER’S OBLIGATIONS ............ 32
TIRE SERVICE ASSISTANCE OR
INFORMATION . . . . ............... 32
Maxxis...................... 33MAXXIS TIRES LIMITED WARRANTY .... 33
ELIGIBILITY FOR LIMITED WARRANTY . . . 33
WHAT IS WARRANTED AND FOR HOW
LONG ......................... 33
WHAT IS NOT COVERED BY THIS LIMITED
WARRANTY POLICY . . ............. 34
LIMITATION OF WARRANTY .......... 34
REPLACEMENT OF TIRES ........... 35WARRANTY CLAIM PROCEDURE . . . . . . 35
SAFETY MAINTENANCE INFORMATION . . 36
CONTACT INFORMATION
........... 36
Michelin.................... 37ABOUT THIS LIMITED WARRANTY . . . . . 37
WHAT’S COVERED AND FOR HOW
LONG? ........................ 37
WHAT IS NOT COVERED............ 37
HOW REPLACEMENT CHARGES ARE
CALCULATED .................... 38
WHAT THE CONSUMER MUST DO WHEN
MAKING A CLAIM ................. 38
CONDITIONS AND EXCLUSIONS ....... 38
CONSUMER RIGHTS ............... 39
SAFETY MAINTENANCE INFORMATION . . 39
ARBITRATION CLAUSE ............. 39
CONTACT INFORMATION ........... 40
Pirelli....................... 41WHAT IS WARRANTED AND WHO IS ELIGIBLE
FOR WARRANTY COVERAGE? ........ 41
ORIGINAL EQUIPMENT AND REPLACEMENT
TIRES DEFINITIONS ................ 41
OTHER WARRANTIES .............. 41
WHAT IS THE STANDARD WARRANTY
COVERAGE? .................... 42
PIRELLI CONFIDENCE PLUS PLAN
™
FOR SELECT REPLACEMENT TIRE
LINES ........................ 42
REPLACEMENT TIRE LINES WHICH QUALIFY
FOR THE CONFIDENCE PLUS PLAN . . . . . 42
TREADWEAR COVERAGE FOR SELECT
REPLACEMENT TIRE LINES ONLY ...... 42
TREADWEAR COVERAGE CONDITIONS . . . 43
ROAD HAZARD COVERAGE FOR RUN FLAT
AND PIRELLI NOISE CANCELLING SYSTEM
(PNCS) TIRES................... 44
WHAT IS NOT COVERED BY THIS LIMITED
WARRANTY? .................... 44
OWNER’S RESPONSIBILITIES ......... 45
HOW TO MAKE A CLAIM UNDER THIS
LIMITED WARRANTY .............. 45
TIRE REGISTRATION ............... 46
Table of Contents
2

Toyo/Nitto.................. 47WHAT IS COVERED AND FOR HOW
LONG? ........................ 47
ELIGIBLE TIRES.................. 47
WHAT IS NOT COVERED? . .......... 47
WHAT TOYO/NITTO TIRES WILL DO . . . . 48
HOW TO MAKE A CLAIM ............ 49
YOUR LEGAL RIGHTS . . ............ 49
LIMITATIONS AND EXCLUSIONS ...... 50
TIRE SAFETY AND MAINTENANCE
INFORMATION .................. 50
CONTACT INFORMATION ........... 50
Linglong.................... 51GENERAL LIMITED WARRANTY TERMS . . 51
WHAT IS WARRANTED AND FOR HOW
LONG ......................... 51
WHAT IS NOT COVERED............ 51
OWNERS OBLIGATIONS ............ 52
ARBITRATION CLAUSE . ............ 53
DISCLAIMER . . .................. 54
Falken...................... 55FALKEN LIMITED WARRANTY ........ 55
WHAT IS COVERED AND FOR HOW
LONG ......................... 55
WHAT IS NOT COVERED BY THE
WARRANTY .................... 55
OWNER’S OBLIGATIONS . . . ......... 56
LEGAL RIGHTS . . ................ 56
CONTACT INFORMATION ........... 57
SafetyInformation......... 58DRIVING ON ANY TIRE THAT DOES NOT HAVE
THE CORRECT INFLATION PRESSURE IS
DANGEROUS . . . ................ 58
CHECK THE COLD INFLATION PRESSURES
IN ALL YOUR TIRES, INCLUDING THE SPARE,
AT LEAST ONCE EACH MONTH . . ..... 58
TIRE SPINNING .................. 59 HIGH SPEED DRIVING CAN BE
DANGEROUS
.................... 59
SPEED RATINGS . ................. 59
INSPECT YOUR TIRES, DO NOT DRIVE ON
A DAMAGED TIRE OR WHEEL ......... 61
HAZARDS ....................... 61
INSPECTION ..................... 61
TIRE TREADWEAR INDICATORS “WEAR
BARS” ......................... 62
DO NOT OVERLOAD: DRIVING ON ANY
OVERLOADED TIRE IS DANGEROUS . . . . . 62
TRAILER TOWING ................. 62
WHEEL ALIGNMENT AND BALANCING ARE
IMPORTANT FOR SAFETY AND MAXIMUM
MILEAGE FROM YOUR TIRES. ......... 62
CHECK HOW YOUR TIRES ARE WEARING
AT LEAST ONCE EACH MONTH ........ 62
TIRE MIXING ..................... 63
TIRE ROTATION .................. 63
CUSTOMIZATION OF TIRES, WHEELS, OR
SUSPENSION ON SUVS AND LIGHT
TRUCKS ....................... 63
TIRE ALTERATIONS . . .............. 64
REPAIRS - WHEREVER POSSIBLE,
SEE YOUR TIRE RETAILER AT ONCE . . . . . 64
STORAGE ...................... 64
FOLLOW THESE MOUNTING
RECOMMENDATIONS .............. 65
TEMPORARY SPARE TIRES ........... 65
REMEMBER... TO AVOID DAMAGE TO YOUR
TIRES AND POSSIBLE ACCIDENT: . . . . . . 65
FAILURE TO OBSERVE ANY OF THE
RECOMMENDED PRECAUTIONS CONTAINED
IN THIS OWNER’S MANUAL CAN LEAD TO
ERRATIC VEHICLE BEHAVIOR AND/OR TIRE
DAMAGE, POSSIBLY RESULTING IN AN
ACCIDENT. ...................... 66
Index........................ 67
Table of Contents
3

FORD AND LINCOLN NEW
VEHICLE LIMITED
WARRANTY
One or more separate warranties apply
to tires on your new vehicle. The New
Vehicle Limited Warranty covers tire
defects in factory supplied material or
workmanship for 100% of labor costs
and on a prorated adjustment basis for
parts. (See the reimbursement schedule
below).
For vehicles within the New Vehicle
Limited Warranty time in service and
mileage coverage period, defective tires
will be replaced on a prorated
adjustment basis according to the
following mileage-based Reimbursement
Schedule:
MILES DRIVEN PERCENT OF
PARTS COVERED BY FORD FOR
FORD AND MERCURY
PASSENGER CARS AND LIGHT
TRUCKS
1 - 12,000-100%
12,001 - 24,000 - 60%
24,001 - 36,000 - 30%
MILES DRIVEN PERCENT OF
PARTS COVERED BY FORD FOR
LINCOLN VEHICLES
1 - 12,000-100%
12,001 - 24,000 - 60%
24,001 - 36,000 - 30%
36,001 - 50,000 - 15%The tire manufacturer may also provide
you with a separate tire warranty that
may extend beyond the New Vehicle
Limited Warranty coverage. You will find
the manufacturer’s tire warranty with the
owner literature supplied with your vehicle
or in this guide if it has been provided to
Ford with a request to publish. You have
the option of having a tire warranty repair
performed by the tire manufacturer’s
authorized service center. If you go to a
tire service center for a repair covered by
the New Vehicle Limited Warranty, you
may be charged a prorated amount for
wear or other charges. If so, you should
present your paid invoice detailing the
nature of the charges to any Ford Motor
Company dealership for refund
consideration. When making warranty
repairs on your vehicle, the dealer will use
Ford or Motorcraft parts or
remanufactured or other parts that are
authorized by Ford. In certain instances,
Ford may authorize repairs at other than
Ford dealer facilities. Tire replacements
under warranty will be made with the
same brand and model as originally
equipped with the vehicle unless the
same brand and model is no longer
available, in which case a tire of the same
brand, size, load, speed and tread type
will be used. In some circumstances, Ford
may authorize another brand and/or
model to substitute for the original brand
and model, even if still available.
Refer to your New Vehicle Limited Warranty
Guide for complete coverage details.
The following tire warranty information has
been provided by and published at the
request of the tire manufacturer. Ford
Motor Company makes no representations
about the warranties or information
provided by tire manufacturers.
Ford And Lincoln New Vehicle Limited Warranty
4

ORIGINAL EQUIPMENT
PASSENGER AND LIGHT
TRUCK TIRES
Including RFT Tires with Run-Flat
Technology
ELIGIBILITY
This Limited Warranty covers
BRIDGESTONE and FIRESTONE brand
passenger and light truck tires, including
RFT and temporary spare tires, originally
installed by the vehicle manufacturer on
a new vehicle. You are covered under the
terms of this Limited Warranty if the
tire was produced after July 4, 2004
(DOT serial 2704 or later) and has been
used only on the vehicle on which it was
originally installed in non-commercial
service.
WHAT IS WARRANTED AND
FOR HOW LONG
Before wearing down to 2/32” (1.6 mm)
remaining original tread depth (i.e. worn
down to the top of the built-in indicators
in the tread grooves) and within 6 years
from the date of purchase (proof of
purchase date required; without proof of
purchase date, then within 6 years from
the date of tire manufacture), for any
reason other than those excluded in the
section entitled “What This Limited
Warranty Does Not Cover,” any eligible
tire that becomes unusable for any
reason within the manufacturer’s control
will be replaced with an equivalent new
tire on the basis set forth in this Limited
Warranty.
WHAT THIS LIMITED
WARRANTY DOES NOT COVER
This Limited Warranty does not cover the
following:
1. Tire damage or irregular wear due to:
A. Road hazards, including, without
limitation: Puncture, cut, impact
break, stone drill, bruise, bulge,
snag, etc.
B. Improper use or operation,
including, without limitation:
Improper inflation pressure,
overloading, tire/wheel spinning,
use of an improper wheel, tire
chain damage, misuse,
misapplication, negligence, tire
alteration, or for racing or
competition purposes.
C.
Insufficient or improper
maintenance,including, without
limitation: Failure to rotate tires as
recommended in this manual,
wheel misalignment, worn
suspension components, improper
tire mounting or demounting,
tire/wheel assembly imbalance, or
other vehicle conditions, defects,
or characteristics.
D. Contamination or degradation
by petroleum products or other
chemicals, fire or other externally
generated heat, or water or other
material trapped inside the tire
during mounting or inflation.
E. Improper repair voids this
Limited Warranty.
F. For RFT tires only, improper
run-flat or low tire pressure
operation, including, without
limitation: Exceeding speed,
distance, or other run-flat/low-
pressure operation limitations.
Bridgestone/Firestone
5

2. Rapid tread wear or wear-out.Original equipment tires have no
mileage warranty.
3. Weather/ozone cracking after 4 years from date of tire
manufacture.
4. Ride disturbance or vibration after 1/32” (0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler material that was not originally
applied or inserted by the tire
manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside the United States and
Canada.
8. The cost of applicable federal, state, and local taxes.
9. Failure to follow any of the safety and maintenance recommendations
or warnings contained in this
manual.
This Limited Warranty is in addition to
and/or may be limited by any other
applicable written warranty you may
have received concerning special tires or
situations.
REPLACEMENT PRICE
Radial passenger and light truck tires
adjusted under this Limited Warranty will
be replaced free of charge during the first
25% of tread wear or within 12 months
from the date of purchase (proof of
purchase date required; without proof of
purchase date, then within 12 months
from the date of tire manufacture),
whichever occurs first. During the free
replacement period, mounting and
balancing are included free of charge.
To determine the replacement price after
the free tire replacement period, the
percent of used tread wear is multiplied by the current selling price for the
replacement tire(s). The appropriate
taxes, mounting, balancing, disposal fee,
and other service charges may be added
to the adjustment replacement price.
In Canada, the tire will be adjusted at
dealerships (subject to dealer discretion)
at a predetermined “Adjustment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this
Limited Warranty, it will be covered by the
manufacturer’s warranty, if any, given on
that tire at that time.
WHERE TO GO
Tire adjustments under this Limited
Warranty will only be made at an
authorized Bridgestone Firestone retailer.
Consult a phone directory (often listed in
the Yellow Pages under “Tire Dealers”) or
the internet at www.bridgestonetire.com
for the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific
legal rights, and you may also have other
rights which vary from state to state or in
Canada from province to province.
CONDITIONS AND
EXCLUSIONS
To the extent permitted by law,
Bridgestone Americas Tire Operations,
LLC disclaims all other warranties,
including but not limited to the implied
warranties of merchantability and fitness
for a particular purpose and any liability
for incidental and consequential
damages, loss of time, loss of vehicle use,
or inconvenience. Some states do not
Bridgestone/Firestone
6

allow the exclusion or limitation of
incidental or consequential damages, so
the above limitation or exclusion may not
apply to you.
This Limited Warranty applies only to
consumers actually using the tire in the
United States and Canada. For warranty
conditions outside the United States and
Canada, see your local Bridgestone
Firestone distributor.
Obligations under this policy may not be
enlarged or altered by anyone.
In accordance with Federal Law, this
Limited Warranty has been designated as
a Limited Warranty. Nothing in this
Limited Warranty is intended to be a
representation that tire failures cannot
occur. This Limited Warranty is given in
the United States by Bridgestone
Americas Tire Operations, LLC,
535 Marriott Dr., Nashville, TN 37214 and
in Canada by Bridgestone Canada Inc.,
5770 Hurontario St., Suite 400,
Mississauga, Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty
valid, we require you to have your tires
regularly inspected and rotated per the
recommendations outlined in your
vehicle’s owner’s manual and to furnish
proof of same in order to receive an
adjustment. Such proof should show the
date, mileage, and servicing location. A
sales receipt containing this information
will suffice. It is your obligation to
maintain proper tire inflation pressures as
specified by the vehicle manufacturer
and to operate the vehicle within
tire/vehicle load capacity and speed
limitations. It is also your obligation to
maintain proper wheel alignment and
tire/wheel assembly balance. To request
an adjustment, you must present the tireto an authorized Bridgestone Firestone
retailer. Complete and sign the customer
section of the Bridgestone Americas Tire
Operations, LLC Limited Warranty
adjustment form and pay appropriate
replacement price, taxes, disposal fee,
and service charges, if any.
ARBITRATION
You and Bridgestone Americas Tire
Operations, LLC agree that all claims,
disputes, and controversies between you
and it, including any of its agents,
employees, successors, or assigns, arising
out of or in connection with this Limited
Warranty, or any other warranties, express
or implied, including a failure of warranty
and the validity of this arbitration clause,
but excluding claims for personal injury or
property damage, shall be resolved by
binding arbitration between you and it,
according to the formal dispute resolution
procedures of the National Arbitration
Forum, under the Code of Procedure then
in effect. This arbitration will be
conducted as a document hearing. If you
request any procedures beyond a
document hearing, you will be responsible
for all fees, including filing and
administrative fees, above and beyond
the fees required for document hearings.
The arbitration between you and
Bridgestone Americas Tire Operations,
LLC shall not include any other
customers, be combined or consolidated
in any fashion with arbitrations involving
other customers, or proceed in any form
of class action in which the claims of
numerous customers are considered
together. Any award of the arbitrator(s)
may be entered as a judgment in any
court of competent jurisdiction. The
arbitrators will have no authority to award
punitive or other damages not measured
by the prevailing party’s actual damages,
except as may be required by statute.
Bridgestone/Firestone
7