FORD ECOSPORT 2022 Warranty Guide

Information may be obtained and claims
may be filed at any office of the National
Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.
TIRE MAINTENANCE AND
SAFETY INFORMATION
Any tire, no matter how well constructed,
may fail in use as a result of punctures,
impact damage, improper inflation,
overloading, or other conditions resulting
from use or misuse. Tire failure may
create a risk of property damage, serious
personal injury or death.
To reduce the risk of tire failure,
Bridgestone Americas Tire Operations,
LLC strongly recommends you read and
follow all tire specifications,
recommendations and safety
information found in the following
resources:
• The “Tire Safety Information” sectionof this booklet.
• The Vehicle Owner’s Manual.
• The vehicle certification and tire information placards/labels on the
vehicle.
• The Bridgestone and Firestone Tire Maintenance, Safety and Warranty
Manual (for original equipment
passenger and light truck tires)
CONTACT US
For a copy of the Bridgestone Firestone
tire manual and for other important tire
service information, recommendations
and safety warnings, please contact us:
On the internet:
• www.bridgestonetire.com
• www.firestonetire.com
In the United States:
Bridgestone Americas Tire Operations,
LLC
Technical Service Department
1-800-356-4644
In Canada:
Bridgestone Canada Inc.
Technical Service Department
1-800-267-1318
In addition, we recommend periodic
inspection and maintenance, if
necessary, by a qualified tire service
professional.
Bridgestone/Firestone
8

ABOUT THIS WARRANTY
As the original purchaser of a
BFGoodrich® brand passenger or light
truck tire, you are encouraged to read this
booklet carefully to determine which
warranty coverages apply to the specific
tires that you own. Please also pay close
attention to the Owner’s Manual since it
provides essential safety and
maintenance information.
WHAT IS COVERED AND FOR
HOW LONG
Workmanship and Materials
BFGoodrich brand passenger and light
truck tires, used in normal service on the
vehicle on which they were originally
fitted and in accordance with the
maintenance recommendations and
safety warnings contained in the
attached owner’s manual, are covered by
this warranty against defects in
workmanship and materials for the life of
the original usable tread, or six years
from the date of purchase, whichever
comes first. At that time, all warranties,
express or implied, expire. The life of the
original usable tread is the original tread
down to the level of the treadwear
indicators - 2/32” (1.6 mm) of tread
remaining. Date of purchase is
documented by new vehicle registration.
If no proof of purchase is available, the
date of manufacture as molded on the
sidewall will be used. Replacement will
be made in accordance with the terms
and conditions described under “How
Replacement Charges are Calculated”.
NOTE:Your vehicle manufacturer may
provide additional tire warranty coverage
over and above what is provided by
BFGoodrich. Consult your vehicle owner’s
information for further information.
WHAT IS NOT COVERED
Tires Which Become Unserviceable
Due to:
• Road hazard injury (e.g., a cut, snag, bruise, impact damage or puncture).
• Incorrect mounting of the tire, tire/wheel imbalance or improper
repair.
• Misapplication, improper maintenance, racing, underinflation, over-inflation or
other abuse.
• Uneven or rapid wear which is caused by mechanical irregularity in the
vehicle such as wheel misalignment,
(a measured tread difference of 2/32”
(1.6 mm) or more across the tread on
the same tire).
• Accident, fire, chemical corrosion, tire alteration or vandalism.
• Use in commercial applications for treadwear.
• Flat spotting caused by improper storage.
• The adding of liquid, solid or gaseous materials other than air, nitrogen or
carbon dioxide (for example, water
base sealers or balancing substances).
• Ozone or weather checking.
HOW REPLACEMENT
CHARGES ARE CALCULATED
Passenger and Light Truck
Tires Workmanship/Materials
A tire which becomes unserviceable due
to a condition covered by this
workmanship and materials limited
warranty will be replaced with a
comparable new BFGoodrich brand tire,
free of charge, when 2/32” (1.6 mm) or
less of the original tread is worn, (or 25%
or less, whichever is more beneficial to
BFGoodrich
9

you) and within 12 months of the date of
purchase. The cost of mounting and
balancing the tire is included.Yo u p a y
the cost of any other service charges
and applicable taxes. When more than
2/32” (1.6 mm) of the original tread has
been worn (or more than 25%, whichever
is more beneficial to you) or after
12 months from the date of purchase, you
must pay the cost of a comparable new
BFGoodrich brand passenger or light
truck replacement tire on a prorated
basis. The retailer/authorized dealer will
determine the charge by multiplying the
percentage of the original usable tread
worn by the current selling price at the
adjustment location or the price on the
current BFGoodrich brand Base Price List,
whichever is lower. This list is based on a
predetermined price intended to fairly
represent the actual selling price of the
tire. You pay the cost of mounting,
balancing, and any other service
charges and applicable taxes.
WHAT YOU MUST DO WHEN
MAKING A CLAIM
When making a claim under the terms of
this limited warranty you must present
your tire(s) to a participating BFGoodrich
brand tire retailer/authorized dealer. The
vehicle on which the tires were used
must be available for inspection.
BFGoodrich brand tire retailers are listed
in the yellow pages under “Tire
Dealers-Retail”. Personal identification
(i.e. Driver’s License, Credit Card, etc.)
and vehicle registration may be required.
You pay any service charges for
normal vehicle and tire maintenance.
CONDITIONS AND
EXCLUSIONS
This limited warranty does not provide
compensation for loss of time, loss of use
of vehicle, inconvenience or incidental or
consequential damages. Some states do
not allow the exclusion or limitation of
incidental or consequential damages, so
the above limitation or exclusion may not
apply to you. Tires presented for claim
remain the property of the consumer and
BFGoodrich brand accepts no
responsibility for loss of, or damage to,
tires which are in the custody or control of
a BFGoodrich brand tire retailer/
authorized dealer for the purpose of
inspection for warranty adjustment.
Tires accepted for claim become the
property of Michelin North America, Inc.
(MNA), which is the processor or warranty
claims for BFGoodrich brand tires.
In the event of a disputed claim, the
consumer must make the tire
available for further inspection.
No BFGoodrich brand representative,
employee or retailer has the authority to
make or imply any representation,
promise or agreement, which in any way
varies from the terms of this limited
warranty.
This limited warranty applies only in the
United States.
CONSUMER RIGHTS
This limited warranty gives you specific
legal rights. You may also have other
rights which vary from state to state.
BFGoodrich
10

SAFETY MAINTENANCE
INFORMATION
Read the Tire Safety Information section
in this guide, the information on the
sidewall of your tires, your vehicle
owner’s manual and vehicle tire
information placard for essential safety
and maintenance information.
When service is required:1. Contact a participating BFGoodrich tire retailer.
2. If additional assistance is needed in locating a BFGoodrich retailer,
please call or write to Consumer
Care as listed below. You should have complete confidence in
your new BFGoodrich tires. Still it’s
important to register your tires in the
event that we need to contact you.
For online tire registration, visit
www.bfgoodrichtires.com/register.
CONTACT INFORMATION
You should have complete confidence in
your new BFGoodrich tires. Still it’s
important to register your tires in the
event that we need to contact you.
For online tire registration, visit
www.bfgoodrichtires.com/register.
Any time you see damage to your tires or
wheels, immediately contact your local
participating BFGoodrich tire retailer listed
in the yellow pages. If further assistance is
required, contact:
Unites States:
1-877-788-8899
Or Write: Consumer Care Department
P.O. Box 19026
Greenville, SC 29602-9026
Or Email: www.bfgoodrichtires.com
BFGoodrich
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ELIGIBILITY
This Limited Warranty and Adjustment
Policy (“Warranty”) applies to the original
owner of new Continental brand
Passenger (PASS), Light Truck (LT) and
Temporary Spare (TS) tires that are the
new vehicle original equipment tires
bearing the Continental brand name and
D.O.T. Tire Identification Number,
operated in normal service, and used on
the same vehicle on which they were
originally installed according to the
vehicle manufacturer’s
recommendations.
Tire(s) on any vehicle registered and
normally operated outside the United
States and Canada are excluded from
eligibility under this Limited Warranty and
Adjustment Policy.
WHAT IS THE ADJUSTMENT
POLICY AND HOW LONG IS IT
APPLICABLE?
BASIC COVERAGE
Eligible tires are covered by this Warranty
for a maximum of 72 months from the
date of purchase, determined by the new
vehicle registration date or new vehicle
sales invoice showing date of purchase.
Where To Go For Warranty
Replacement
Contact the dealer where you purchased
your vehicle or an alternate authorized
Continental brand tire dealer (Authorized
Dealer) to determine the eligible
warranty coverage for your tires and how
to proceed.
Free Replacement Period
PASS<
If an eligible Continental brand PASS or
LT tire becomes unserviceable from a
warrantable condition, other than those
listed under “What Is Not Covered By This
Warranty”, during the first 12 months or
first 2/32nd of an inch (1.6 mm) of
treadwear (whichever comes first), it will
be replaced with a **comparable new
Continental brand tire FREE OF CHARGE,
including mounting and balancing
(excluding on line orders). Owner pays all
applicable taxes.
TEMPORARY SPARE
If a TS Tire becomes unserviceable from a
condition other than those listed in “What Is
Not Covered By This Warranty”, during the
first 1/32nd (0.8 mm) of treadwear, then it
will be replaced with a **comparable new
Continental brand TS tire FREE OF
CHARGE, including mounting and
balancing. The owner pays all applicable
taxes. After this “Free Replacement Period”
for your TS tire expires, no warranty claim
will be accepted.
After The Free Replacement
Period
The tire (except TS tire) may still be
eligible for a pro rata replacement up to
72 months from date of original purchase
until the tread is worn down to the tread
wear indicators (2/32nd of an inch or
1.6 mm of tread remaining). If an eligible
tire becomes unserviceable under the
stipulations of this Limited Warranty and
Adjustment policy it will be replaced with
a **comparable new Continental brand
tire, charging the owner a pro-rated
amount. Owner pays all applicable taxes
(including F.E.T.), mounting and balancing
charges.
Continental
12

The replacement tire price will be
determined by multiplying the
percentage of the useable tread worn by
the Dealers Selling Price (excluding all
applicable taxes) at the time of the
adjustment. The useable tread is the
original tread down to the tread wear
indicators (2/32nd of an inch or 1.6 mm
of tread remaining.)
**A “comparable” new Continental brand
tire may be of either the same tire line or
the same basic construction but with a
different sidewall or tread configuration.
If a higher priced tire is selected, the
consumer will pay the difference in price.
WHAT IS NOT COVERED BY
THIS WARRANTY
The Following Are Not
Covered
Road Hazard:Any tire with road hazard
damage, which includes, but is not
limited to: cuts, snags, punctures, bruises,
and impact breaks.
Ride/Vibration: Any ride/vibration
complaint after the first 2/32” (1.6 mm)
of treadwear or 12 months of service,
whichever comes first.
Repairs: If a tire is returned under
complaint and the reason for the tire’s
disablement is in any way associated
with a repair, or with the situation that
led to the repair, the manufacturer’s
warranty is invalidated.
Mileage: Mileage is not covered under
this policy. Improper operation or maintenance:
This includes, but is not limited to, effects
caused by:
1. Improper tire inflation and/or
improper load/speed practices:
These practices can cause excessive
operational temperatures and stresses
that exceed the tire’s capabilities.
2. Improper or insufficient tire
rotation.
3. Improper vehicle alignment.
4. Damage due to:
– Rim irregularities or rim damage.
– Snow chains.
– Vehicle mechanical problems,
including brake problems, and
vehicle wheel alignment.
– Extreme temperature exposure.
– Negligent and abusive driving such as tire spinning, or racing
– Improper tire storage.
– Automotive accident.
– Chemical corrosion or fire.
– Use contrary to the vehicles manufacturer’s tire
recommendations.
– Misuse or misapplication.
Improper Mounting or Demounting
Alteration: such as, but not limited to,
adding a white inlay on blackwall, tread
regrooving, tire truing or siping, or adding
sealant materials to the tire.
Weather checking/cracking: Not
covered after 48 months from the date of
purchase.
Failure to observe safety and
maintenance precautions set forth in
“Safety W arning.”
Continental
13

ATTENTION AUTHORIZED
DEALERS
CONTINENTAL TIRE THE AMERICA’S,
LLC (CTA) RESERVES THE RIGHT TO
THE FINAL INSPECTION DECISION
ON CONDITIONS FOR ALL
RETURNED TIRES UNDER “WHAT IS
NOT COVERED BY THIS WARRANTY.”
THIS WARRANTY IS MADE IN LIEU
OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, AND CTA
EXPRESSLY DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
SOME U.S. STATES AND/OR
CANADIAN PROVINCES DO NOT
ALLOW LIMITATIONS ON THE
DURATION OF AN IMPLIED
WARRANTY, SO THE ABOVE MAY
NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY
LAW, CTA DISCLAIMS LIABILITY FOR
ALL CONSEQUENTIAL AND
INCIDENTAL DAMAGES. THE
REMEDIES SET FORTH IN THIS
LIMITED WARRANTY ARE THE SOLE
AND EXCLUSIVE REMEDIES FOR
BREACH OF WARRANTY. SOME U.S.
STATES AND/OR CANADIAN
PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY
FROM U.S. STATE TO STATE AND/OR
CANADIAN PROVINCE TO
PROVINCE.THIS IS THE ONLY EXPRESS
WARRANTY MADE BY CTA. NO CTA
EMPLOYEE, RETAILER, OR DEALER
HAS THE AUTHORITY TO MAKE ANY
WARRANTY, REPRESENTATION,
PROMISE OR AGREEMENT ON
BEHALF OF CTA EXCEPT AS
EXPRESSLY WRITTEN IN THIS
LIMITED WARRANTY AND
ADJUSTMENT POLICY, IN
OBSERVANCE OF U.S. FEDERAL LAW,
THIS LIMITED WARRANTY AND
ADJUSTMENT POLICY HAS BEEN
DESIGNATED A “LIMITED
WARRANTY”. CTA DOES NOT INTEND
TO REPRESENT THROUGH THIS
LIMITED WARRANTY AND
ADJUSTMENT POLICY THAT TIRE
FAILURES CAN OR CANNOT HAPPEN.
CTA’S OBLIGATIONS
Replacement of eligible tires will be made
by the dealer where you purchased your
vehicle or by an alternate Authorized
Dealer. CTA will replace the tire pursuant
to the terms of this Warranty. Tires that
are replaced under this Waranty become
the property of CTA.
OWNER’S OBLIGATIONS
To make an eligible claim under this
Warranty, the owner must present a
claim, with the tire to an Authorized
Dealer. For the nearest Authorized Dealer,
consult the Continental brand internet
address(es), or the 800 telephone
number(s) shown on the back of this
Warranty. Owner must present new
vehicle registration form or new vehicle
sales invoice indicating the date of
purchase. Owner will be required to sign
the CTA Limited Warranty Claim Form or
dealer replacement sales receipt.
Continental
14

Owner is responsible for paying all
applicable taxes charged by the servicing
dealer and is also responsible for paying
shipping, local tire-disposal fees and
parts or service regardless of mileage or
months of service. This includes payment
for tire rotation, alignment, towing, road
service, valve stems and tire repairs.
Owner is responsible for maintaining
proper tire air pressure and for proper
maintenance of the tire.
SAFETY WARNING
Ignoring any of the safety and
information contained in this Warranty
may result in tire failure , causing serious
injury or death.
•Tire failure due to under inflation
/overloading. Follow vehicle owner’s
manual or tire placard in vehicle for
proper inflation and loading
• Explosion of tire/rim assembly due
to improper tire mounting. Tire
mounting/ demounting can be
dangerous. It should be performed
only by a trained tire specialist using
proper tools and procedures. Prior to
tire mounting/demounting, the
Rubber Manufacturers Association
(RMA) wall charts and manuals
should be read to obtain the proper
procedures. The failure to follow
these procedures may result in faulty
positioning of the tire and/or rim, that
may cause the assembly to burst with
force sufficient to cause injury or
death •
Tire failure due to damage. Inspect
your tires frequently for scrapes,
bulges, separations, cuts, snags and
other damage from road hazards.
Damage from impact can occur to the
inner portions of your tire without
being visible to the outside. If you
suspect a tire has been damaged from
striking anything unusual in the road,
you must have the tire removed from
the rim and inspected both inside and
out by a trained tire specialist. Air loss
or unusual tire wear can also be
warning signs that a tire may have
internal damage. If you notice these
conditions, have your tire inspected by
a trained individual.
• Tire failure due to excessive tire
spinning. Avoid tire spinning. The
centrifugal force generated by a
free-spinning tire/rim assembly may
cause a sudden tire explosion resulting
in vehicle damage and/or serious injury
or death. Never exceed 35 mph
(55 km/h) as indicated on your
speedometer when your vehicle is
stuck in snow, mud, or sand and your
tire(s) is/are spinning. Use a gentle
backward and forward rocking motion
to free your vehicle for continued
driving. Never stand or permit anyone
else to stand near or behind a tire
spinning while attempting to push a
vehicle that is stuck.
Continental
15

SELF SUPPORTING RUNFLAT
(SSR) TIRE OWNERS
CTA does not recommend any repair to
or reuse of punctured Continental SSR
tires.
Even a trained tire specialist may be
unable to recognize internal structural
damage to a Self Supporting Runflat
(SSR) tire resulting from having been
driven in an under inflated or zero
inflation pressure condition. Such
damage may not be visible on the
surface of the inner liner or sidewall
making it impossible to determine the
tire suitability for repair or reuse. CTA
does not recommend any repair to or
reuse of Continental SSR tires. You may
visit www.continentaltire.com and select
Customer Care FAQ’s to obtain additional
SSR information.
TEMPORARY SPARE TIRE
OWNERS
CTA does not recommend any repair to
or reuse of punctured Temporary Spare
Tires.
CONTISEAL TIRE OWNERS
A ContiSeal™ tire differs from a
non-ContiSeal™ tire in that it has a
sticky, viscous layer from shoulder to
shoulder along the inner liner. This layer is
an integral part of the ContiSeal™ tires. It
is not designed or intended to act as a
permanent puncture repair (See
information below). If an object up to
3/16ths (5 mm) diameter penetrates the
tread of the ContiSeal™ tire, this sticky,
viscous layer is designed to surround and
adhere to the puncturing object and
prevent air loss from the tire by providinga near instantaneous seal. If the
puncturing object becomes dislodged
from the tire, the material is designed to
seal most holes made by objects up to
3/16” (5 mm) diameter. While
ContiSeal™ tires significantly reduce the
incidence of flats, they are not designed to
be driven under inflated or in a flat
condition. In all other aspects, ContiSeal™
tires perform exactly like non-ContiSeal™
tires. As with any tire, regularly inspect
ContiSeal™ tires for evidence of cuts,
punctures, and loss of inflation pressure.
At a minimum, ContiSeal™ tires should be
inspected once or twice a month and
always before a long trip. Punctures or
damage not attended to promptly can
result in loss of inflation pressure and/or
damage to the tire. ContiSeal™ tires with
cuts and punctures must be inspected by
a trained tire specialist as soon as
possible. The trained specialist, must
inspect the tire carefully and, according to
industry standards, to determine whether
a permanent repair can be made or
whether the tire must be removed from
service and scrapped. A permanent repair
will require removal of the tire from the
rim and application of a repair method
specifically approved for the ContiSeal™
tires. ContiSeal™ tires are identified by a
symbol on the tire sidewall.
CONTISILENT TIRE OWNERS
ContiSilent™ tires are designed to
reduce noise generated while driving.
A ContiSilent™ tire is lined with a noise
reducing foam insert. It is not designed or
intended to act as a puncture repair.
Continental
16

USING ContiSilent™ Tires
In aspects such as mounting,
demounting, inflating, and balancing,
ContiSilent™ tires do not differ from
non-ContiSilent™ tires. As with any tire,
regularly inspect ContiSilent™ tires for
evidence of cuts, punctures, and loss of
inflation pressure. At a minimum,
ContiSilent™ tires should be inspected
once or twice a month and always before
a long trip. Punctures or damage not
attended to promptly can result in loss of
inflation pressure and/or damage to the
tire. ContiSilent™ tires with cuts and
punctures must be inspected by a trained
tire specialist as soon as possible. The
trained tire specialist must inspect the
tire carefully and, according to industry
standards, determine whether a
permanent repair can be made or
whether the tire must be removed from
service and scrapped. A permanent
repair will require removal of the tire from
the rim and application of a repair
method specifically approved for
ContiSilent™ Tires.
ContiSilent™ tires are identified by a
symbol on the tire sidewall.
ContiSilent™ tires and non-ContiSilent™
tires may be mixed on the same vehicle.
FOR SERVICE ASSISTANCE
OR INFORMATION
Contact any Authorized Dealer where you
purchased the vehicle or the nearest
Continental brand tire dealer. For the
nearest Continental brand tire dealer,
consult either the websites or the toll free
Customer Relations number(s).
In United States:
Phone: 1-800-847-3349
Online: www.continentaltire.com
Continental Tire the Americas, LLC.
1830 McMillan Park Dr. Fort Mill, SC 29707
In Canada:
Phone: 1-855-453-1962
Online: www.continentaltire.ca
Continental Tire Canada Inc.
1 Robert Speck Parkway, Suite 900
Mississauga, ON L4Z3M3
Continental
17