ESP FORD ECOSPORT 2022 Warranty Guide

general public, or on behalf of other
persons that may be similarly situated.
You agree that you do not have the right
to act as a private attorney general, a
class representative, or to participate as
a member of a class of claimants with
any claim subject to arbitration. You
further agree that no claim subject to
arbitration shall be heard by a jury and
that any judgment or award of the
Arbitral Body will be final and not subject
to judicial review. All arbitrations will be
conducted as document hearings. Each
party shall bear its own costs arising from
and associated with the document
hearing with the exception of the
arbitrator’s fee which will be borne by all
parties in equal shares. If either party
requests any procedures beyond a
document hearing, the requesting party
will be responsible for all fees, including
filing and administrative fees, above and
beyond the fees required for document
hearings. Any award of the arbitrator(s)
may be entered as a judgment and shall
be enforceable in any court of competent
jurisdiction. The arbitrators will have no
authority to award punitive or other
damages not measured by the prevailing
party’s actual damages, except as may
be required by statute. Information about
arbitration may be obtained and claims
may be filed at any office of the National
Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.CONTACT INFORMATION
If you see any damage to your tires or
wheels, contact your local participating
Michelin tire retailer listed in the Yellow
Pages, or visit our web site listed below for
dealer locations. If further assistance is
required, contact:
IN USA
1-800-847-3435
or write:Michelin North America, Inc.
Attention: Consumer Care Department
Post Office Box 19001 Greenville, SC
29602-9001
or email:
www.michelinman.com
IN CANADA
1-888-871-4444
or write: Michelin Return Center
Attention: Building 698
2863 Granton Road
New Glasgow, NS
B2H 5C6
or email:
www.michelin.ca
Michelin
40

WHAT IS THE STANDARD
WARRANTY COVERAGE?
If an eligible Pirelli tire becomes
unserviceable due to workmanship or
material defects withinthe first year
from the date of purchase or within
the first 2/32” of the original usable
tread, whichever occurs first, the tire will
be replaced with an identical or
comparable Pirelli tire at no charge to the
owner, including mounting and balancing
(subject to applicable limitations).
Miscellaneous fees and taxes are not
covered under this Limited Warranty.
If a Pirelli tire becomes unserviceable due
to workmanship or material defects
(other than riderelated complaints and
Road Hazard) following the initial
warranty period above, the owner must
pay the pro-rata cost for a comparable
Pirelli Replacement Tire. Owner is
responsible for mounting and balancing
charges. An authorized Pirelli dealer will
determine the pro-rata cost by
multiplying the percentage of the original
usable tread that has been worn by the
current dealer selling price.
When the treadwear indicators become
visible (2/32” tread depth remaining),
regardless of age or mileage, the tire is
considered to be 100% worn and will not
be covered by this Limited Warranty.
PIRELLI CONFIDENCE PLUS
PLAN FOR SELECT
REPLACEMENT TIRE LINES
This Limited Warranty includes a 30-day
trial period for select Pirelli Replacement
Tires installed as a set of four (4) (front
and rear) within 30 days of your original
purchase date or the first 2/32” of original
usable tread, whichever occurs first, you may return the set of eligible Pirelli
Replacement Tires you wish to replace to
the original place of purchase, along with
the original purchase sales receipt, and
exchange them for a different set of Pirelli
Replacement Tires. As an alternative, if
there is no other suitable Pirelli
Replacement Tire line available in your
size, the purchase price of the eligible tires
you are seeking to return will be refunded,
less taxes and fees.
REPLACEMENT TIRE LINES
WHICH QUALIFY FOR THE
CONFIDENCE PLUS PLAN
Cinturato™ P1™ Plus
Cinturato P7™ All Season Plus
Cinturato P7™ All Season Plus II
P4™ Four Seasons Plus
P Zero™ All Season Plus
Scorpion Verde™ All Season Plus
Scorpion Verde™ All Season Plus II
Scorpion™ Zero™ All Season Plus
Scorpion™ All Terrain Plus
TREADWEAR COVERAGE FOR
SELECT REPLACEMENT TIRE
LINES ONLY
This Limited Warranty also warrants
Treadwear Coverage to the original
purchaser of select Replacement Tires
purchased through an authorized Pirelli
dealer. Treadwear Coverage will extend
for the vehicle odometer miles described
below, from the point of original retail
purchase (the “Treadwear Coverage”).
This Treadwear Coverage does not apply
to Original Equipment Tires.
Pirelli
42

– road hazard injuries (including,without limitation, due to nails,
glass, metal objects) or other
penetrations or snags, bruises or
impact damage (other than for
Run Flat and PNCS tires
specifically covered under the
Road Hazard policy);
– running on a dynamometer.
Additional Exclusions:
• Tires on any vehicle registered or
operated outside the United States of
America or Canada;
• Tires transferred from the vehicle on which they were originally installed by
a vehicle manufacturer or authorized
Pirelli dealer;
• Additional tires that are not independently subject to a warranty
claim;
• Tires which have been inflated with anything other than air or nitrogen;
• Tires which have been injected with liquid balancer or sealant, or any other
balancing material;
• Passenger tires (Euro-metric/P- metric) used on commercial vehicles
or used in commercial applications;
• Tires used in any form of racing or any high performance driving event
including high performance driving
schools/instruction and track day
events.
OWNER’S RESPONSIBILITIES
The owner is responsible for proper tire
care and maintenance. Maintain the
recommended tire pressure by checking
the tire pressure monthly and before long
trips with an accurate pressure gauge.
Using vehicle manufacturer suggestions
based on load will improve tire life and
your satisfaction with the tires. CAUTION:
Please be aware that it is
important before fitting the suggested
tires, to ensure that the fitting is allowed
by the technical specifications of the
vehicle, the vehicle manufacturer and
relevant laws/regulations. Pirelli does not
express any view as to the compatibility
of the wheel/tire combination with the
technical specifications for the chassis
and vehicle.
TO MAINTAIN VEHICLE DYNAMICS AND
LOAD CARRYING CAPACITY,
REPLACEMENT TIRES MUST ALWAYS
HAVE A LOAD INDEX AND SPEED RATING
THAT EQUALS OR EXCEEDS THAT OF
THE ORIGINAL EQUIPMENT TIRES OF
THE VEHICLE.
HOW TO MAKE A CLAIM
UNDER THIS LIMITED
WARRANTY
To initiate a warranty claim, the Pirelli
tire(s) must be returned to an authorized
Pirelli dealer. If the tire(s) are covered by
this Limited Warranty, the authorized
Pirelli dealer will submit the tire to Pirelli.
Pirelli’s Tire Inspection Personnel will then
provide the remedy if the tire is covered by
this Limited Warranty.
In order to initiate a claim under the terms
of this Limited Warranty, you must
present the affected Pirelli tire(s) along
with the proof of purchase to an
authorized Pirelli dealer. Once tires are
returned to Pirelli by an authorized Pirelli
dealer and credit has been issued to such
dealer, submitted tires become the
property of Pirelli. To locate an authorized
Pirelli dealer in your area, refer to the
Dealer Locator at www.us.pirelli.com.
Pirelli
45

REMEDY LIMITATIONS
THE RIGHTS AND REMEDIES STATED
IN THIS LIMITED WARRANTY ARE
PIRELLI’S ONLY RESPONSIBILITY,
AND YOUR ONLY REMEDIES. ALL
OTHER REMEDIES ARE EXCLUDED.
IN NO EVENT SHALL PIRELLI BE
RESPONSIBLE FOR ANY
CONSEQUENTIAL, INCIDENTAL OR
SPECIAL DAMAGE(S) IN
CONNECTION WITH A PIRELLI TIRE,
WHETHER FOR BREACH OF THIS
LIMITED WARRANTY, OTHER
CONTRACT BREACH, NEGLIGENCE
OR OTHER TORT, OR ANY STRICT
LIABILITY THEORY.
Some states do not allow the exclusion
or limitation of incidental or
consequential damages, so the above
exclusion may not apply to you. This
Limited Warranty gives you specific legal
rights and you may also have other rights
which vary from state to state.TIRE REGISTRATION
Please request that your authorized Pirelli
dealer register your Replacement Tires,
provide you with a registration card, or go
to www.us.pirelli.com to register your
Pirelli tires on line. In case of a Pirelli tire
recall, we can reach you only if we have
your name and address, and you must
register your Pirelli tires to be on our list.
However, you are not required to register
to get the benefits of this Limited
Warranty.
If further assistance or information is
needed regarding Pirelli tires please
contact:
Pirelli Tire LLC
Consumer Affairs Group
100 Pirelli Drive
Rome, GA 30161
Monday through Friday 8:00 AM to
6:00 PM Eastern Standard Time
1-800-747-3554 (option #2)
[email protected]
Pirelli
46

Improper mounting, balancing or repair,
not limited to:
• Improper tire mounting, or tire/wheelassembly imbalance.
• Damage from incorrect mounting or dismounting of the tire, incorrect
wheel size, water or other material
trapped inside the tire during
mounting, or failure to keep the tires
balanced.
• Damage resulting from improper repair materials or procedures.
Failure to meet conditions of this
Limited Warranty, not limited to:
• Any tire that is not an Eligible Tire.
• Any tire for which mileage and tire rotation records are not available or
verifiable.
• Any tire not presented and available for Toyo/Nitto Tires’ inspection.
• Any tire worn beyond the treadwear indicators (less than 2/32” [1.6 mm]
of remaining tread).
• Uniformity issues after the first 25% of treadwear.
Temporary spare tires that are used at
speeds over 50 mph (80.5 km/h).
Nothing in this Limited Warranty is
intended to be a representation that tire
failures cannot occur.WHAT TOYO/NITTO TIRES
WILL DO
For every Eligible Tire, Toyo/Nitto Tires will
do the following:
Regular OE Tires
1. If less than 25% Worn: Toyo/Nitto Tires will replace, free of charge, any
Eligible Tire when the original usable
tread is worn by 25% or less, and
within five years from the date you
purchased the vehicle new. If you
cannot provide a copy of the new
vehicle registration or vehicle
purchase receipt, the manufacture
date of the tire, as indicated by the tire
DOT code, will be used instead to
determine if a tire is within the
warranty period. Tire mounting and
balancing costs are covered by
Toyo/Nitto Tires. Yo u a r e
responsible for taxes and all other
costs, fees and expenses.
2. If more than 25% Worn: Toyo/Nitto Tires will replace any Eligible Tire
when the original usable tread is worn
by more than 25%, and within five
years from the date you purchased
the vehicle new. If you cannot provide
a copy of the new vehicle registration
or vehicle purchase receipt, the
manufacture date of the tire, as
indicated by the tire DOT code, will be
used instead to determine if a tire is
within the warranty period. Yo u a r e
responsible for the prorated cost
of a replacement tire, mounting
and balancing costs, taxes and all
other costs, fees and expenses.
Toyo/Nitto
48

Temporary Spare Tire
1. If less than 50% Worn: Toyo/NittoTires will replace, free of charge, any
Eligible Tire when the original usable
tread is worn by 50% or less, and
within five years from the date you
purchased the vehicle new. If you
cannot provide a copy of the new
vehicle registration or vehicle
purchase receipt, the manufacture
date of the tire, as indicated by the
tire DOT code, will be used instead to
determine if the tire is within the
warranty period. Tire mounting and
balancing costs are covered by
Toyo/Nitto Tires. Yo u a r e
responsible for taxes and all other
costs, fees and expenses.
2. If more than 50% Worn: Toyo/Nitto Tires will replace any Eligible Tire
when the original usable tread is
worn by more than 50%, and within
five years from the date you
purchased the vehicle new. If you
cannot provide a copy of the new
vehicle registration or vehicle
purchase receipt, the manufacture
date of the tire, as indicated by the
tire DOT code, will be used instead to
determine if the tire is within the
warranty period. Yo u a r e
responsible for the prorated cost
of a replacement tire, mounting
and balancing costs, taxes and all
other costs, fees and expenses.
The original usable tread is determined
by measuring the depth on the tread of
an identical model of a new Toyo/Nitto
brand tire to the top of the treadwear
indicator bars (note: the original usable
tread depth will vary by tire model). The
prorated cost of a replacement tire
is determined as follows: [(Original
usable tread worn) ÷ (Original usable
tread)] x (Actual current dealer selling
price).
A comparable Toyo/Nitto brand tire is
the same tire, or a tire of the same basic
construction and quality, as the original
tire, as determined by Toyo/Nitto Tires.
HOW TO MAKE A CLAIM
To make a claim under this Limited
Warranty, you must:
1. Present your vehicle with the subject tire(s), to an authorized Toyo/Nitto
Tires dealer.
2. Complete and sign the Toyo/Nitto
Tires Limited Warranty Claim form
provided by the dealer.
3. Keep a copy of the Claim form for your records, and leave the subject
tire with the dealer.
Your claim will be administered in
accordance with the limited warranty that
was in effect when you purchased the
vehicle new.
YOUR LEGAL RIGHTS
This Limited Warranty gives you specific
legal rights, and you may also have other
rights which vary from state to state.
Toyo/Nitto
49

ARBITRATION CLAUSE
DISPUTES RESOLUTION
ALL CLAIMS ARIING FROM THIS LIMITED
WARRANTY OR THE MARKETING,
SALES OR PERFORMANCE OF THE
PURCHASED PRODUCT AGAINST
LINGLONG TIRE AND ITS AGENTS,
EMPLOYEES, AFFILIATES,
SUBSIDIARIES, PARENT OR SISTER
COMPANIES, DEALERS, RELATED
CORPROATE ENTITIES,
PREDECESSORS, SUCCESSORS OR
ASSIGNS (COLLECTIVELY, “LINGLONG”)
SHALL BE SUBJECT TO BINDING
ARBITRATION. You and Linglong
acknowledge your and its right to litigate
claims, disputes and controversies arising
out of or in connection with this limited
warranty or the marketing, sale or
performance of the purchased tires in
court, but prefer to resolve any such
claims, disputes and controversies
through binding arbitration and hereby
waive the right to litigate and trial by a
jury such claims, disputes and
controversies in court upon election of
arbitration by either party. You and
Linglong agree that all claims, disputes
and controversies between you and
Linglong arising out of or in connection
with this limited warranty, or any other
warranties, express or implied, including
a failure of warranty, or any claims arising
out of or in connection with the
marketing, sale or performance of the
purchased tires, including but not limited
to claims for consumer fraud or brought
under any consumer protection statute,
but excluding claims for personal injury
or property damage, shall be finally
resolvedsolely by binding arbitration, upon election
by either party, according to the formal
dispute resolution procedures of the
National Arbitration Forum, under the
Code of Procedure then in effect. This
arbitration will be conducted as a
document hearing. If you request any
procedures beyond a document hearing,
you will be responsible for all fees,
including filing and administrative fees,
above and beyond the fees required for
document hearings. The National
Arbitration Forum shall decide the issues
submitted in accordance herewith,
provided that all substantive questions of
law will be determined under the laws of
the state in which you purchased the tire
at issue. The arbitration between you and
Linglong Tire shall not include any other
customers, be combined or consolidated
in any fashion with arbitrations involving
other customers or proceed in any form of
class action in which the claims of
numerous customers are considered
together. Any award of the arbitrator(s)
may be entered as a judgment in any
court of competent jurisdiction. The
arbitrators will have no authority to award
punitive or other damages not measured
by the prevailing party’s actual damages,
except as may be required by statute.
Information may be obtained, and claims
may be filed at any office of the National
Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.
Linglong
53

FALKEN LIMITED WARRANTY
This limited warranty applies to Falken
brand Original Equipment Passenger Car,
Temporary Spare, and Light Truck steel
belted radial tires bearing the complete
description and serial number required by
the Department of Transportation (DOT).
This warranty is effective only to tires for
which claims are made within 6 (six)
years of the date of production, based on
the tire DOT serial number.
WHAT IS COVERED AND FOR
HOW LONG
Falken tires that are originally equipped
on this vehicle are warranted against any
defects in the materials and
workmanship for the usable life of the
original tread. The limited warranty
terminates at the flush appearance of
the tread wear indicators at 1.6mm
(2/32 of an inch) remaining tread depth.
Free Replacement
If a tire becomes unserviceable due to
such defect within the first 1.6mm
(2/32 of an inch) of tread wear, the tire
will be replaced free of charge with the
same or comparable Falken tire
(mounting and balancing labor covered).
Prorated Replacement
After the first 1.6mm (2/32 of an inch) of
wear, a prorated adjustment credit will
be given based on the percentage of
remaining usable tread depth, down to
the remaining 1.6mm (2/32 of an inch)
tread wear bar indicator (mounting and
balancing labor covered). No credit is
given if the tire is worn beyond the flush
appearance of the tread wear bar
indicator (less than 1.6mm (2/32 of an
inch) tread depth remaining).Out-of-Round / Out-of-Balance
Replacement
Tires that are deemed to be out-of-round
or out-of-balance will be accepted for
adjustment during the first 0.8mm
(1/32 of an inch) of the original tread
depth and will be replaced free of charge
with the same or similar Falken tires
(mounting and balancing labor covered).
A set of four (4) tires from the same
vehicle will not be accepted for
out-of-round or out-of-balance claims.
WHAT IS NOT COVERED BY
THE WARRANTY
• Tires that become unserviceable due
to road hazard damages (cuts, snags,
punctures, bruises, impact breaks, etc.)
improper repair technique or materials,
improper inflation, overload, irregular
wear, wheel imbalance, defective
mechanical vehicle components
(brakes, suspension, wheels, etc.)
improper suspension alignment,
accident, fire, chemical damage,
damage from chain use, racing,
off-road use, run flat, improper
installation, vandalism, or abuse.
• Tires branded “NA” or a tire in which the DOT numbering has been removed.
• Tires that were transferred to another vehicle from the vehicle in which the
tires were originally installed.
• Tires having a failure or failures caused by a previous damages or repairs.
• The cost of tire repair or retreading is not covered by this warranty and will
be the sole responsibility of the tire
owner.
Falken
55

Possible Non Covered
Reasons/Conditions Due To:
Chipping/
Chunking/Tearing Puncture
Corrosion/Wreck Racing or any Competition
Fire Repair Failure
Impact Break or Concussions Road Hazards
Improper Inflation Pressure Sidewall Cut or
Damage
Improper
Mounting/ Dismount Theft or
Vandalism
Mechanical
Defects of the Vehicle Tread Cuts
Misalignment Wheel Imbalance
Misapplication Willful Abuse Overloading
OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s)
should check the tires’ air pressure with a
gauge and inflate to the recommended
cold air pressure level listed on the
driver’s door placard. Do not rely on car
servicers to perform the checks. The tires
should be rotated at least every
8,000km (5,000 miles) or earlier if
uneven wear is occurring, and proof of
maintenance records should be kept.
The owner(s) should have the tires
rebalanced if vibration is experienced,
and the vehicle’s alignment should be
checked if uneven or rapid wear is
occurring, or when suggested by the
vehicle’s manufacturer.
All warranty claims must be presented to
an authorized Falken dealer or participating
car dealership. The owner(s) must present
any supporting maintenance records and
documentation necessary to help
determine if the tire(s) in question are
deemed covered by the limited warranty or
not.
LEGAL RIGHTS
All implied warranties, including
warranties of merchantability and fitness
for a particular purpose shall be limited in
duration to the above period. To the
extent permitted by law, Falken Tires shall
not be responsible for incidental or
consequential damages, such as loss of
use of the tire or the vehicle on which it is
used, inconvenience, or commercial loss,
some states do not allow limitations on
how long an implied warranty lasts, or the
exclusion or limitation of incidental or
consequential damages, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights and you may also have other rights,
which vary from state to state. This is the
only express warranty applicable to
Falken brand tires and supersedes the
terms of any previous warranty. Falken
neither assumes nor authorizes anyone to
make or assume for it any other warranty.
Falken
56

For Example Only
Gauge reading of
hot tire33 psi (230 kPa)
If recommended,
cold inflation
pressure is 32 psi (220 kPa)
The hot tire pressure is only 1 psi
(10 kPa) greater than the
recommended cold inflation pressure.
Therefore, add 3 psi (20 kPa) more to
increase the hot pressure to 4 psi
(30 kPa) over the recommended cold
inflation pressure.
New hot pressure 36 psi (250 kPa)
TIRE SPINNING
Do not spin wheels in excess of 35 mph
(55 km/h) as indicated on the
speedometer. Excessive speed in a
free-running, unloaded tire can cause it
to “explode” from centrifugal force. The
energy released by such an explosion is
sufficient to cause serious physical injury
or death. Never allow anyone to stand
near or behind the spinning tire.
When in mud, sand, snow, ice or other
slippery conditions, do not engage in
excessive wheel spin. Accelerating the
motor excessively, particularly with
automatic transmission vehicles, may
cause a drive tire that has lost traction to
spin beyond its speed capability. This is
also true when balancing a drive
tire/wheel assembly on the vehicle using
the vehicle engine to spin the tire/wheel
assembly.
HIGH SPEED DRIVING CAN BE
DANGEROUS
Correct inflation pressure is especially
important. However, at high speeds, even
with the correct inflation pressure, a road
hazard for example is more difficult to
avoid and if contact is made, has a greater
chance of causing tire damage than at a
lower speed. Moreover, driving at high
speed reduces the reaction time available
to avoid accidents and bring your vehicle
to a safe stop.
If you see any damage to a tire or wheel,
replace it with the spare at once and visit
a participating Tire Retailer.
Exceeding the maximum speeds shown
on the following page for each type of tire
will cause the tire to build up excessive
heat which can cause tire damage that
could result in sudden tire destruction and
rapid air loss. Failure to control a vehicle
when one or more tires experience a
sudden air loss can lead to an accident.
In any case, you should not exceed
reasonable speeds as indicated by the
legal limits and driving conditions.
SPEED RATINGS
Speed symbols are shown on the sidewall
of some tires. The following table shows
the maximum speed corresponding to the
symbol.
Safety Information
59