reset FORD EDGE 2011 1.G Owner's Manual

Condition Potential Causes
Cannot clear
MyKey™•Key in the ignition is a MyKey™ .
•No MyKeys™ are programmed to the vehicle.
Refer toCreate a MyKey™section.
•Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer toUsing MyKey™
with remote start systemssection.
Lost the only
admin key•Purchase a new key from your authorized dealer.
Lost any key•For programming spare keys, refer to the
Programming spare keyssection in this chapter.
I accidentally
programmed all
keys as
MyKeys™•Vehicle has a non Ford-approved remote start
system that is recognized as an admin key. Refer to
theUsing MyKey™ with remote start systems
section to reset all MyKeys™ as admin keys.
No MyKey™
function•An admin intelligent access key is present at a
push-and-start vehicle.
•No MyKeys™ are programmed to the vehicle.
Refer toCreate a MyKey™section.
•Vehicle has been started using a non
Ford-approved remote start system (as an admin
key) then a MyKey™ is inserted without restarting
the engine.
MyKey™
programmed
total includes
one additional
key•Unknown key has been programmed to the
vehicle as a MyKey™.
•Vehicle is equipped with a non Ford-approved
remote start system. Refer toUsing MyKey™ with
remote start systemssection.
Admin keys
programmed
total includes
one additional
key•Unknown key has been programmed to the
vehicle as admin key.
•Vehicle is equipped with a non Ford-approved
remote start system. Refer toUsing MyKey™ with
remote start systemssection.
MyKey™
distance does not
accumulate•MyKey™ is not being used by the intended user.
•MyKey™ system has been recently cleared.
•Vehicles has been remote started using a non
Ford-approved remote start system (as if an admin
key) then a MyKey™ is inserted without recycling
the MyKey™ in ignition.
Locks and Security
125
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

Opening the power liftgate (if equipped)
Presstwice within three seconds to fully unlatch and open the
liftgate.
WARNING:Make sure all persons are clear of the liftgate area
before using power liftgate control.
In order to fully lower and latch the liftgate, press the control twice.
If the liftgate stops mid-travel, it may have detected an obstacle. Check
to ensure the liftgate swing zone is free from obstruction and reset the
power assist by manually closing the liftgate. Normal operation can then
be resumed.
WARNING:Make sure the liftgate is closed to prevent exhaust
fumes from being drawn into the vehicle. This will also prevent
passengers and cargo from falling out. If you must drive with the
liftgate open, keep the vents open so outside air comes into the
vehicle.
Memory feature (seat and mirrors) (if equipped)
The integrated keyhead transmitter (IKT) or intelligent access key (IA
key) allows you to recall the memory seat and power mirrors feature.
Press
to automatically move the seat and power mirrors to the
desired memory position. The mirrors will move to the programmed
position and the seat will move to the easy entry position. The seat will
move to the final position when the ignition is switched out of off (if
easy entry feature is enabled).
Programming the memory feature to the transmitter
To activate this feature:
1. Move the driver seat and power mirrors to the desired positions using
the associated controls.
2. Press and hold button 1 for five
seconds. A tone will be heard after
about two seconds confirming
memory position has been set.
Continue to hold until a second tone
is heard after five seconds.
3. Within three seconds press
.
Locks and Security
134
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

Rear heated seats (if equipped)
WARNING:Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion, or other physical
conditions, must exercise care when using the seat heater. The seat
heater may cause burns even at low temperatures, especially if used
for long periods of time. Do not place anything on the seat that
insulates against heat, such as a blanket or cushion, because this may
cause the seat heater to overheat. Do not puncture the seat with pins,
needles, or other pointed objects because this may damage the heating
element which may cause the seat heater to overheat. An overheated
seat may cause serious personal injury.
Note:Do not do the following:
•Place heavy objects on the seat
•Operate the seat heater if water or any other liquid is spilled on the
seat. Allow the seat to dry thoroughly.
The rear seat heat controls are located on the rear door panels.
To operate the heated seats:
•Press the indicated side of the
control for maximum heat.
•Press again to deactivate.
•Press the indicated side of the
control for minimum heat.
•Press again to deactivate.
The heated seat module resets at every ignition run cycle. While the
ignition is in the on position, activating the high or low heated seat
switch enables heating mode. When activated, they will turn off
automatically when the engine is turned off.
The indicator light will illuminate when the heated seats have been
activated.
Seating and Safety Restraints
161
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

BLISand/or CTA fault operation
If the BLISand/or CTA senses a fault on either the left or right sensor,
the BLISalert indicator will go on and remain on and the message
center will display BLIND SPOT SYSTEM FAULT or CROSS TRAFFIC
SYSTEM FAULT. For faults that may cause the associated left or right
alert indicator not to illuminate, only the message center faults will
occur.
Blocked sensor
An extreme build-up of materials on
the quarter panel fascias such as
mud or snow can cause degraded
performance of the BLIS. Also,
heavy rain can cause the same
effect. The BLIScan detect this
degraded performance and issue a
blocked warning to the driver via
the message center. If a condition is determined by the system, the
message center displays BLIND SPOT NOT AVAILABLE or CROSS
TRAFFIC NOT AVAILABLE warning and the appropriate left and/or right
exterior mirror alert indicator will illuminate. The message center
warning may be cleared by the driver but the exterior mirror alert
indicator will remain illuminated.
WARNING:Just prior to the system recognizing a blocked
condition and alerting the driver, the number of missed objects
will increase. To help avoid injuries, NEVER use the BLISas a
replacement for using the side and rear view mirrors and looking over
your shoulder before changing lanes. BLISis not a replacement for
careful driving and only an assist.
Once the blockage is removed, the system will require some driving time
and detection of at least two vehicle objects prior to resetting or the
driver can cycle the ignition key. If, however, blockage is still present
after the key cycle, the system will sense again that it is blocked after
driving in traffic.
Driving
280
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

The following table lists possible causes and actions for this message
being displayed:
The surface of the radar is
dirty or obstructed in some
wayClean the fascia area in front of the radar,
either side, or remove obstruction.
The surface of the radar is
not dirty or obstructedDrive normally in traffic for a few minutes
to allow the radar to detect that it is no
longer blocked.Note:The vehicle must
be in D (Drive) and a few vehicles must
pass so that the BLIScan clear a
blocked state.
Heavy rainfall or heavy
snowfall is interfering with
the radar signalsNo action required by the driver. The
system will automatically reset to an
unblocked state once the rainfall/snowfall
rate decreases or stops. Do not use BLIS
and/or CTA in heavy rainfall or heavy
snowfall.
Due to the nature of radar technology, it is possible to get a blockage
warning and not be blocked. This is rare and known as a false blockage
warning. A false blocked condition will either self clear or clear after a
key cycle.
Trailer tow false alerts
When towing a trailer, the sensors may detect the trailer thus causing a
false alert. It may be desirable to turn the BLISoff if the false alerts
become annoying.
Day and night brightness
The BLISand/or CTA alert will automatically dim when the headlamp
switch is in PARK, ON, or AUTO ON and night time darkness has been
detected by the sun sensor.
ALL WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a full-time all-wheel drive (AWD)
system. The AWD system is an active system, meaning it not only
responds to wheel slip between the front and rear axles but also has the
ability to anticipate wheel slip and transfer torque to the rear wheels
before slip occurs. The AWD system is active all the time and requires no
input from the operator.
Driving
281
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

the battery is disconnected or a new battery is installed, the engine must
relearn its idle and fuel trim strategy for optimum driveability and
performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift in P (Park), turn off all accessories and start the
engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. Release the parking brake. With your foot on the brake pedal and with
the A/C on, put the vehicle in D (Drive) and allow the engine to idle for
at least one minute.
7. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 10 miles (16 km) or more to
relearn the idle and fuel trim strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and radio settings must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
intervals listed inscheduled maintenance information.The coolant
concentration should be maintained at 50/50 coolant and distilled water,
L
E
A
D
RETURN
RECYCLE
Maintenance and Specifications
338
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

How fail-safe cooling works
If the engine begins to overheat:
•The engine coolant temperature gauge will move to the red (hot)
area.
•The service engine soon
symbol will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature:
•The engine will completely shut down.
•Steering and braking effort will increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
When fail-safe mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
Maintenance and Specifications
343
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

4. After you are done pumping fuel, wait about five seconds before
slowly removing the fuel filler nozzle. This allows residual fuel to drain
back into the fuel tank and not spill onto the vehicle.
Note:A fuel spillage concern may occur if overfilling the fuel tank. Do
not overfill the tank to the point that the fuel is able to bypass the fuel
filler nozzle. The overfilled fuel may run down the drain located within
the fuel filler housing and to the ground.
If the check fuel fill inlet light or CHECK FUEL FILL INLET message
comes on, the fuel fill inlet may not have properly closed. The inlet may
have stuck open or debris may be preventing the inlet from fully closing.
At the next opportunity, safely pull off the road, turn off the engine,
open the fuel filler door and remove any visible debris from the fuel fill
opening. Insert either the fuel fill nozzle or the fuel fill funnel (see
Refilling with a portable fuel containerfor funnel location) provided
with the vehicle several times to dislodge any debris and/or allow the
inlet to close properly. If this action corrects the problem, the check fuel
fill inlet light or CHECK FUEL FILL INLET message may not reset
immediately. It may take several driving cycles for the check fuel fill inlet
light or CHECK FUEL FILL INLET message to turn off. A driving cycle
consists of an engine start-up (after four or more hours with the engine
off) followed by city/highway driving. Continuing to drive with the check
fuel fill inlet light or CHECK FUEL FILL INLET message on may cause
the service engine soon lamp to turn on as well.
WARNING:The fuel system may be under pressure. If you hear
a hissing sound near the fuel filler door (Easy Fuel™ “no cap”
fuel system), do not refuel until the sound stops. Otherwise, fuel may
spray out, which could cause serious personal injury.
Maintenance and Specifications
347
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

•Lubricate all hood, door and trunk lid hinges, and latches with a light
grade oil. See theCleaningchapter for more information.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and solvents.
Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contain contaminates that may cause engine damage.
•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note:During extended periods of vehicle storage (30 days or more),
fuel may deteriorate due to oxidation. Add MotorcraftGas Stabilizer or
equivalent meeting Ford material specification ESE-M99C112-A to the
vehicle fuel system whenever actual or expected storage periods exceed
30 days. Follow the instructions on the additive label. The vehicle should
then be operated at idle speed to circulate the additive throughout the
fuel system.
Cooling system
•Protect against freezing temperatures.
•When removing vehicle from storage, check coolant fluid level.
Confirm there are no cooling system leaks, and fluid is at the
recommended level.
Battery
•Check and recharge as necessary. Keep connections clean.
•If storing your vehicle for more than 30 days without recharging the
battery, it may be advisable to disconnect the battery cables to ensure
battery charge is maintained for quick starting.
Note:If battery cables are disconnected, it will be necessary to reset
memory features.
Brakes
•Make sure brakes and parking brake are fully released.
Maintenance and Specifications
361
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications. Failure to perform scheduled maintenance specific in this
guide will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your Ford or Lincoln Mercury dealer has factory-trained technicians who
can perform the required maintenance using genuine Ford parts. They
are committed to meeting your service needs and to assuring your
continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
For your convenience, your vehicle is equipped with a message center
which determines the proper oil change service interval. You should
perform the engine oil change as indicated by the instrument cluster
message center. The message center will display ENGINE OIL CHANGE
SOON or OIL CHANGE REQUIRED to indicate when an oil change is
needed. The engine oil change service needs to be completed within two
weeks or 500 miles (800 km) after the OIL CHANGE REQUIRED
message is displayed. Your oil change service interval can be up to one
year or 10,000 miles (16,000 km). Reset your Intelligent Oil Life
Monitor™ after each engine oil and filter change; refer to the
Instrument Clusterchapter.
Scheduled Maintenance Guide
377
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)